KFC in Middlesbrough

1 out of 5 staff just not good enough the order was short boneless filet and dips meal. The dips didn’t appear with the order. The chap who took the order in the first place couldn’t speak much English which you’d have thought was a must given the job. This isn’t the only time I have had bits missing from previous orders. Only use the place once in a blue moon, it’ll be a long time till I go back there if at all.

1 mile from my house , whether it’s collection or delivery my orders never right /incomplete , ring up and nothing they can do , you need to ring the delivery company , or go and collect , helllllooo , I paid delivery because I couldn’t come and collect , piss poor place with piss poor staff

Ordered x2 chicken fillet meals and chicken strip meal. Upon receiving order drinks were missing. Staff look at you cant b bothered. When i looked in bag the wrapper chips wer in was the smallest bag i have seen. 12 chips i counted some wer just scraps. The chips or lack of wer just thrown in bag. The chicken fillet was half of what it was 10 year ago. £16.67 absolute disgrace 12 chips ! How much is a bag of potatoes. I will never go back to KFC ever again. Sent a reveiw to KFC said they would contact me but i think i just got a automatic reply. Drive in was empty no wonder never again.

I seen a boy with curly really light brown hair kinda long on top. Mullet. Blue eyes. About 5’7-5’10. I seen him play around and be DISGUSTING with the food. I could of sworn I seen him spit in the gravy. All in all was a terrible experience. I didn’t want to eat my food after seeing that boy. Made me sick to my stomach. But despite that awful awful experience my food was okay, bit cold. But definitely will not be coming back here!

Lipton tea was watered down undrinkable, wrong items and cold chips. Not very friendly staff Messy restaurant and masks not worn properly by staff.

I ordered via the app and when I “checked in” to notify I had arrived at the restaurant the app notified me that my food would be 2-3 minutes. So I ordered my taxi a minute or so later. After 15 minutes there was no sign of food and my taxi had arrived. I asked how long the food would be and I was not given an estimate but was told that my food was taking longer than usual because I had ordered “chicken in the bone”, so I said “isn’t that one of the main things you sell? And he said yeah but we had none ready. Keep in mind this was at 1pm so A pretty normal lunch time. After 20 minutes I received my food and we did not get the right drinks nor the right dip in the trilogy box. Normally I wouldn’t see that as an awfully long time to wait but it was as the app claimed it would be less than 5 minutes. Very disappointed.

Ran out of chicken at 00:30 , told us it’s be an hour wait , disappointed , bad for students in the local area, staff don’t care, left the place a mess with previous customers half eaten food

This Place Is Average. I Wouldn’t Recommend Visiting Here All The Time When You’re Feeling Peckish. Anyways... My Experience At KFC! When We Arrived It Wasn’t That Busy. The Place Looked Clean. I Went With A Friend. We Ordered Some Pepsi, That Crispy Chicken And A Corn On The Cob. I Would Rate This Place A 7.5 Out Of 10.

Visited my local kfc as not had one for ages....and OMG Totally tasteless, and cold, what happened to the lovely flavour we once had, won’t be going back any time soon.

This was the worst ever wrap served. Took the food back to the manager and he said that is a standard £4.49 wrap.. Terrible absolutely terrible!!

Just ordered some food from here and it was probably the worst KFC meal I have ever had. Dry and tasteless and the chips were cold. The bits of chicken that I did eat didn't taste good, tasted of old oil.

Wales in here and was a line of people and staff just ignores it came to serve someone after 5 minute but then disappeard agian

I wouldn't even give this a 1 star .. I would give it nothing..The blonde girl on front desk was hiding behind and didn't want 2 come forward 2 serve anyone. When she eventually did her attitude stunk she didn't speak she just stood staring and blanked me ... she was so rude and honestly don't know how she past her customer service training... she also started tutting because someone was taking 2 long 2 order.

Ordered food for it to be two hours late!!! No one answered the phone so had to contact just eat For me to be told the restaurant will send a delivery driver as soon as they actually had one!! And i got offered a measly 25% off just eat orders, will not order again

Ordered takeaway for myself from just eat for KFC paid £14-06p it was £2-50 delivery and also gave the delivery driver £2. When it arrived it was freezing cold, the chips where missing and also sent the wrong drink.also ordered original recipe chicken 1 piece £2-19 it was the size of a 10p piece it was disgusting even the gravy was cold and also my corn and its not as if i live far from KFC. i had just come from my holiday and didn't have anything in to cook usually love KFC so when i saw they delivered i was over the moon big mistake i will never go there again wish i had read the reviews first. I rang them to complain because i was so hungry they said it would take 7-9 days to get my refund so here's hoping went to bed hungry.

Staff are polite and helpful and you can always rely on the quality of the food. The surroundings are pleasant and relaxing.

Ordered a takeaway for the family tonight from just eat, Items were missing chips and dips which ruins your life when missed off we then went out and bought some chips from another takeaway which funnily was the best part our meal the meal had turned cold and the chicken dry, I tryed to call but obviously kfc linthorpe road are to embarrassed of there takeaway to answer their phone fair enough it was delivered 20 mins early but we were punished with the wrong order take your time and get the orders right!! And don't disappoint and anger paying customers!! Or alternatively use a better chicken takeaway such as chickenlishus :)

Ordered off just eat delivery, ( linthorpe road )asked for boneless banquet for family , no chips or dip bar came and they sent the wrong drink , tried phoning but no one answered so had to go out to get chips anyway and by the time I got back everything was cold. Chicken looked like tail end of battered cod and was very dry. I'm not expecting Michelin star food and I know it's only fast food but when u have to pay on ur card in advance and over £20 the least they could do is get it right. Extremely disappointing experience

First time back since first awful time at coulby and it was still filthy.

very tasty and clean eat in or take away variety of things to eat staff friendly gets quite busy too

Después de la noche fuera llamado a la original en la calle linthorpe KFC. Hay un banco para sentarse, pero es principalmente un tomar distancia.

Fuimos a KFC para tomar una comida vegetariana, encontrar que sólo venden pollo. Yo me desmayé y pooped mis pantalones. Esto fue tan vergonzoso y ni siquiera limpiarlo. Me parece que utilizan a los pollos en. 2.56 Atentamente RAWR XD.

Hemos usado la coulby newham KFC 3 veces. Orden de tiempo tenía cosas que faltaban 2 visita la salsa era como agua

Worst kfc I've ever eaten the chicken coating was so thin and no flavour to it the chicken was dry and the louisianne burger was like slop not like normal kfc please get this staff retrained so they know how take the secret recipes as the recipe they use has no flavour to it won't waste my money going back to try this sorry

Service was very poor! food was cold! order was wrong! will not return. It's hard to get a good KFC anywhere now.

Me encanta KFC pero hoy fue mi primera visita a coulby (no aquí así publicado en Middlesbrough).

It was my first time going to the middlehaven KFC drive through in Middlesbrough & got myself the mega box the first thing was it's supposed to be fast food I waited nealy 20 minutes because instead of asking the person in front of me to go wait in one of the bay's for there big order they were given there order bit by bit. And so when I finally got home & opened the box the gravy had a layer of water on the top so I mixed it up & I could actually see the water risen to the top it was cold as well, the chips were stone cold. Yes I eat 3 or 4 chips with some gravy but really all I had was the chicken & then there wasn't much of that yes the fillet was nice but the rest I would say there was more of the southern fried seasoning than there was chicken. So I can easily say I will not be getting that again. Sorry for the long rant but I was looking forward to it.

horrid cold under cooked chips no sauce in delux box no wipes no corn 10 mins to get served 3 staff members stood doing nothing and chicken put in box with uncovered hands over all pieeeee poor

Slow service all round went to the new one near the Boro ground, 6 customers and managed to get every order wrong and still the staff couldn't manage to get orders right the second time round

This must be one of the worst KFCs I have eaten in. Firstly the staff were not very nice being very abrupt with no customer service at all. The place is really dirty, I even had to clear away the previous customers mess from the table so I could eat there. There is food and wrappings all over the floor and the rubbish bin was over flowing.The food is ok but I thought Ir could have been served a lot warmer as the chips were stone cold before you finished them.There is no way you will get me to eat in this place ever again.

Absolutely disgusting, the tables were dirty, the floor was not clean, the bins were over flowing, the chips were cold, the chicken wasn't cooked and they ran out of salt. Safe to say I will not be visiting this KFC again!!!

I have eaten KFC in many countries around the world and the UK and this has to be the worst. Unfriendly staff who see you as a hinderance through being there. Dirty floors. A majority of the tables dirty and with rubbish on them. Food was reasonable nut there is something not nice about eating whilst sat in a dump. This place needs a full de - coke and staff training. What are the supervisors/team leaders actually doing? Never again

We used to get the buckets for sharing but seemed to always get the bits of chicken with lots of bones and nit much meat so stopped

Called in hear after being in the town time was 11.45 seem to ages to get served only one person on the checkout and there were three people in front of me anyway I ordered my usual two piece variety meal with gravy and two extra hot chicken wings .when seated I opened my meal the chicken was lovely the hot chicken wings seemed all coating and not much meat inside not that's the restaurants fault I visit quite a few kfc and they all the same the only quib I had the gravy and chips were Luke warm other wise I would have scored them 4****

Called in at lunchtime as I am a great fan of KFC. The quality and efficiency of the service leaves a lot to be desired - unfriendly and lethargic. The food was just acceptable - the worst I have ever had at any KFC. Finding a clean table was a challenge, litter covered the unoccupied tables and chairs. This place is disgusting - give it a miss.

Basically what was wrong we got a kentucky pulled chicken box meal,However we got a side order of beans and coleslaw and 2 pepsi regular drinks.Meanwhile when we was ordering the food there was about 4-6 tables that have been unclear and made the place look very untidy .After i need to use the rest room upstairs, to my disgust i found all up stairs haven't been cleaned either, toilet weren't even clean to satisfactory standards, looks like nobody checked them that day.Also we got the food but had a bout 20 minute wait was okay due to the people in the line but the person on the till kept going in the kitchen while people was waiting to be served.However the 20 minutes past and then we got our food and got home.Hopefully going to enjoy the meal we purchesed which we opened it found a small little burger which was fit for a kid to be honest,there was hardly no pulled chicken on it,did not taste of barque, also there was a chicken burger missing from the meal, colsesaw was very watery too , Apart from that everything was okay with the food P.S not very good quality and very low hygiene standards were met in this franchise.Need something doing about this instead of just reading in and carrying on with the job as normal. wont be coming here again for the meal.

Kfc Redcar staff uniforms are disgusting scruffy dirty greasy dirty shop all look like they would rather be somewhere else poor service one young lad serving dark haired about 18 uniform and trousers creased and dirty put us off eating

Me and two of my friends just recently went to this KFC, where do I begin. Firstly we wait 40 minutes in a queue of 4 people, ask for a 3 legends and get a fully loaded, forget the gravy and give me a sassy lil attitude and say I asked for a corncob and make me get my receipt out the bin for evidence, go up stairs to find out we are going to be dining in a full blown ocean of garbage definitely hadn't been cleaned in about 3 hours and there was a lot of left over food and i can understand why because the chicken was truly dreadful, corn cob taste like water and it probably wasn't what they ordered anyway. We are appalled. Please start employing staff with at least an A-C GCSE grade and not in art or PE. You have lost one of your most profitable customers.

Staff had no idea what they were doing. Waited 30mins to get served only two staff and they were a waste of time. They got orders wrong don,t they train these people. Meal was cold. Terrible service terrible food.

Popped into this shop a while ago.Made my order and was about to pay when the man making the food sneezed into his hands and wiped them on his clothes and just carried on making food!!!!I just walked out!Also my friend had a chicken brain attached to his chicken leg!

Continues to be variable in quality. Often chips cold and chicken over done. Staff slow and disinterested. It's a shame because I love KFC.

Customer service was terrible, very rude. The food was not hot enough and the toilets were so scruffy. Looked like they hadn't been cleaned for a few days. Dusty and hairs all over the floor.

Husband popped in for a boneless banquet. Whilst waiting over 30 minutes for his order which you may expect when it's busy but this afternoon it wasn't there was 2 other people in, one of the customers had to return twice as his order was incorrect when he was leaving the third time the staff member also gave him the drink which was on the side (which was my husbands) the man insisted it wasn't his as he had his drinks but the staff member insisted he take it. When I queried this and asked to see the manager was told I was just being vindictive! Why cause I said his and the staffs attitude was shocking!

Disgusting never going back!!! My boyfriend was missing food and "Joshua" was told to tell him to f off so asked for money back and manager "John " wouldn't come off his break to void our food off!!! Not happy with it at all!!!!

This KFC has been recently revamped and not before time. The new look is cleaner and more inviting than the last place. Food even seems better, was hot and tasty. Keep up the new standard.

Quite busy but then it is fast food and should be able to serve people quickly. Food appeared to be made to order and out of the 6 people in there at the same time as us, 5 came back or noticed they had something missing from their order. Including us. We were missing chips. 1 cookie and 1 drink plus some chicken. Oh and beans. Then we got no fork. Surely it can't be that hard to get it right?

Just an awful experience,staff just doing a job, no atmosphere about the place and just a waste of money

The worst takeaway i have ever had! the worst kfc i have ever eaten out, rude staff, unhelpful and just didn't care.

you can never go wrong with a KFC always good food and good value for money.Just a shame that they don't deliver

Food is always what you would expect from any KFC, but it hits the spot! Staff always remember to make your burgers plain, or how you order them, and they always have everything in. The ice cream machine works, which makes a change from others we have visited. One member of staff is particularly excellent, his name is Talent. He is always polite and cheery. Quality KFC restaurant.

Great zings meal chicken was perfect it's only KFC but there is a lot of chicken places that don't cook as good as KFC always reliable if you don't want to spend too much money.

i like the building and all the food and i love the popcorn chicken and the gravey i always get popcorn ckicken chis and gravey.

Nice chicken but no better nor worse than any I have had before from KFC however I was given the wrong order initially which was quickly resolved

Been here a few times and they never seem to have any food ! One time they did not have enough chicken to make up a boneless bucket, another time for popcorn chicken. And finally the worst sin of all for any KFC no Gravy !! Also the staff in this one seem a bit more grubby and unhygenic than others. Drive the extra 5 mins and get over to Teesside park where they still run out but not quite so often !!

NOM ! i reccomend the boneless bucket- great value and the chips were lovely !

Through the Drive through - only ordered a Zinger meal. at the window after 'waiting' got boxes of wings/popcorn chicken and pieces (poor guy behind whose order it was was horrified). told them again Zinger meal, which promptly got, and when home and opened it was a bun with a piece of chicken in it :( no mayo, no lettuce and no zing - The end (of me and KFC)

got the bargain bucket, 8 pieces and 4 bags of chips, only 2 drumsticks in which we only eat the skin and throw the rest of drumstick to the birds in the gardenrest of the chicken was spicy, and white meatnice and tasty and plenty

I really live eating at here, try to pop in as oftern as possible because the food is so yummy :) would recommend this to families

Love KFC, the food is really good and staff seem quite nice

I'm a little stunned to see this ranked at number 9 in the best restaurants in Middlesbrough based on just 3 reviews, the way Trip Advisor calculates the ranking order is just stupid.It's a busy town centre KFC, it's not new, it's not sparkling, in fact it's not always clean but this is where the drunk people go on their way home so they will have a lot of grief to put up with.It's because of that it can get a little loud and err, interesting on a night, it's probably not the place to take your children for a late night snack.The food is as good as KFC gets, it's a KFC!Service is reasonable, the staff are ok and so it deserves a fair review, there's just no way in a million years is it the best restaurant in Middlesbrough.

I once went to KFC after a night out and ordered a Zinger Burger. Approxomately 1 minute later it was presented infront of my eyes! I was basicleh amazed by the service!

Always busy with a queue but food is good.