The best restaurants in United Kingdom serving American food

I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!

We had a delicious meal from the lunch menu which is great value. One of the best salads I've had in a long time and made extra delicious with the garlic bread from the starter menu. My daughter loved her food from the child's menu which was great value. Glad we booked as it was busy but all the staff were working hard and so accommodating. We will definitely return! Highly recommended.

Went to Grand Central for lunch today. I ordered cheese and chive potato skins as I'm vegetarian. They served me cheese and ham potato skins. When I queried it they went to remake it. It came out very quickly, this time with cheese and spring onion on, not chives. The potatoes were still hard in the middle and I couldn't eat it all. For £5.95 it was a tiny portion too. When we told the waiter he took 59p off and said that's all he was allowed to do. When I said I didn't feel that was enough he then said he could take 25% off. Considering nearly half of the food was too undercooked to eat, I was not happy. Will not be returning.

This has to be the best Starbucks I have ever been in, from very friendly staff to a comfortable atmosphere that allows you to relax and enjoy your coffee with someone else or by yourself, would definitely recommend coming here if you’re in the area

Drinks choice and price. Shocking ! Food was edible. Requested a jug of water and was delivered 3 dirty glasses. lipstick on all 3. Staff were pleasant and appolgetic over the drink supply issue. It was a lot quieter then other place sin meadowhall, maybe it was a sign? Won't be returning.

Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!

Josh and Hannah were absolutely gorgeous and it was a wonderful lovely occasion, sorry for the broken glass, and thanks for being kind about it xx

The restaurant and bathroom were amazingly clean. The food was hot, tasted amazing, the shake especially. I’d even go as far to say it was the best meal I’ve had, atleast for a long time. The staff were incredibly accommodating to us (Mia), allergy’s and were very patient. 10/10

When we entered the restaurant we were warned that they were short staffed and there may be a slightly longer wait than usual. This was not the case. We were shown to a table by a friendly gentleman. He has asked if either of us had any allergies, I replied yes. He then showed me how to use an tablet which took my allergies into account and showed me a tailor made menu with food that was safe for me to eat. Our waitress that evening was called Leigh, she was absolutely wonderful. Even though she was clearly very busy as there were only a few staff members, she always had a smile on her face and was happy to help. She informed me of all the measures she was taking regarding my allergy, even making sure she washed her hands again just before bringing my dish to the table. She was friendly and helpful all throughout our visit, a real credit to the team. I will definitely be returning. Very happy with service and quality.

Not what it used to be … staff on duty but that was about the only positive, customers are commodities, not striving for repeat business … zero welcome or experience as it used to be at All Stars …

Terrible service no staff but food it usually good. Not this time burgers were dry bread roll burnt chips over salty. Three burgers and chips and a drink each cost £49 so also overpriced. It is usually our treat when we go the the york outlet. Will not be going back will go to McDonald's for a nicer and cheaper burger.

The food was very disappointing. My friend was given mash instead of chips.When the waitress was made aware of the error, she said there was nothing that could be done as that was what was on the receipt Having looked at the receipt before we left she was the one who had made the error. The food was also cold.. The customer service was non existant!! Very unfriendly & unprofessional

I like quiet and good music and good service, The staff thank you much. 🤟🏼

Went here in 20203. Food wasn't great and the place was dirty! Went to Hensby in 2024 and it's completely close. It's the summer holidays so I'm not sure if sure its going to re-open??

Scammed me out of £65.30, then denied all knowledge. Me and my husband went for a cheeky breakfast ( usually go to this Frankie and Benny's once or twice a month ). This time when I came to pay, I used Google pay and the lady said it had declined ( never saw the machine nor got a receipt saying it had though ), so I got my card out and used contactless. Again the lady said it had declined ( still no evidence provided to myself ). I went on my app and showed the lady that both the amounts were showing as pending. The lady said it will bounce back into my account in the next couple of days. I used my pin and that went through. A couple of days later I noticed that ALL 3 the payments had came out, so on the Saturday I went back into F&B's and told the lady what had happened, and let her see my statement. She told me to email because she was busy, but once she gets my email she would forward it onto head office and let them know she had seen proof, and I had to send a copy of my receipt and statement in the email also. The email address I was given was wrong so my husband found the one that it should be, and I sent the bits I was asked to. I had to keep chasing for updates on where my money was, what was happening, when I was going to get it back. I only got a reply after messaging ( never forthcoming with any info ). I spoke with my card provider who could see it had landed in their account. In the end F&B's denied having my money after my sending the evidence a few times to them. My card issuer ended up doing a charge back, but F&B's tried disputing my charge back ( how can they dispute something they claim they never had ? ). Luckily I had everything in emails, so they couldn't really deny it. Looks like they've lost me and my husband as customers. We used to go in around lunch time usually once a month. Never again. There was no apology from anyone, basically I was made out to be lying even though I could prove otherwise. Then the fact they disputed my charge back is disgusting. There's no customer care at all. IF THEY SAY YOUR CARD IS DECLINED MAKE SURE YOU CHECK THAT IT ACTUALLY IS.