Frankie and Benny's in Peterborough

Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!

I wouldn’t recommend this restaurant unless you have vouchers/ money off coupons. The prices did not match what came out on the plates. I ordered a “new York GIANT” pizza. With it being more expensive than all the others I was definitely thinking it was a giant pizza but as a matter of fact it was the same size as all the other pizzas on the menu. Don’t be fooled like I was. I ordered garlic bread for my daughter that was served with a burnt bottom. I ordered her a waffle for her dessert which was served to her cold like it was a pre-pack job. I wouldn’t rush back if I’m honest.

Nice food. Place was really clean. Staff were great and helpful. Was nice and quiet when we went in too which was a bonus. Not eaten in here before and will definitely think about going again if in area.

Okay, so visited yesterday evening with my daughter and one of her friends. The front of house staff were amazing and I couldn’t fault them. Starters were nice, the girls had pizza each for main which they loved. I went for the spicy meatballs. Hmmmmm spice? No kick and no spice. The tagliatelle and sauce was good but it’s clear that the meatballs are frozen, defrosted and added. Four small and cold meat balls. Kind of ruined my meal. The girls loved the deserts. So, I’d recommend sticking to pizza but then with so many pizza options, why eat there?

Today myself and 7 others visited F&B after many years of avoiding them because of negative experiences previously. The service and food were spot on this afternoon and Jess is every customers dream. She is attentive and very professional indeed. We are definitely booking again as long as she is working. Double thumbs up!

I was in a restaurant with my friends. Burger chicken burnt, in another spaghetti pasta mixed with another where only one type was ordered. it looked like the two had been mixed together additionally in the third course the corn looked like someone had already eaten it. the corn was replaced after attention lok on The picture. One dish was supposed to be with potatoes, the lady served fries instead of potatoes, which turned out to be added to our bill. tragedy never again

What an amazing group of people who couldn't do enough for us, despite the difficulties we were experiencing with our son's. Food was great. This was a really positive experience for us. I can't praise the staff highly enough. We will definitely come back.

We took a school party of 60 children and 7 staff for an evening meal at Peterborough Frankie and Benny's (Fengate) and we were blown away by the experience. Taking that many children aged 10-11 to a restaurant is never easy but we can honestly say that the 2 hours that we spent there were fantastic. The food was great, it was delivered quickly, served efficiently and was absolutely delicious. The staff worked so hard to make sure that every single child had the best experience that they could and the adults were really impressed too! Every single member of staff worked so hard, 'Ben' worked exceptionally hard to interact with the children and chat to them. The free Pokémon cards that the kids were given were an extra bonus! 10/10 service!! Thank you

I know F&Bs can be hit and miss, but today a colleague and I stopped by for lunch, and it was fab. We ordered the Vegan Dog for me (proper tasty and a massive portion!) and the Classic Cheese (colleague was very impressed!) both with fries, and a couple of beers each. The bill came to £40 inc tip, and we were ably looked after by Joanna who was friendly, efficient and professional.

Amazing food was very delicious! Just long waiting times and extra loud music. Other then that perfect. Would recommend to people with families do great things for children

Quick visit here this evening after having not been for years. Now I know why! It was quiet, I’d booked a table. Ordered pizza for my son which he said was ok, my margarita with mushrooms was revolting when it arrived…water in the middle. Under cooked. Sent it back must to the old waitresses disgust. It waste cooked and barely batter. So much thick tomato purée as the base. Revolting. Cheap and nasty. I’d definitely not return or recommend. Staff had little moral or to smile about. Shocking.

Myself and friend went for breakfast. The service from the staff was good and they were quick to take order when we were ready. The food Portions were good and overall the food was good. The bacon was not the best but the rest of the food was good.

Came to Hampton Peterborough branch for mum's 50th. Customer service was brilliant and really good vegetarian/vegan options. Johanna and all the other staff members that evening made my mum feel special. Thanks so much!

Myself, my daughter, my friend and her 2 children went for a meal last night. We walked in and half of the restaurant was shut off as they had work men in there. It was very noisy and at one point there was a work man stood on the table next to ours spraying something into the ceiling, while we were eating. No one had mentioned anything about work men being there. The ladies toilets were out of order which is fine so had to use the disabled toilets. Disgusting. Filthy and the smell was absolutely vile. A couple came in the restaurant towards the end of our meal carrying a bottle of vodka and a blue tooth speaker. They were really noisy. They were getting up and walking around. Playing music. Swigging out of this bottle of vodka and nothing was said to them. To top it all off, when we asked for the bill I asked if it could be split between me and my friend. The waitress was clearly not happy about this as she had to get a manager to help her and I could see her talking badly about us. The manager noticed that I had seen and offered an apologetic smile. Literally would never go there again. For the price of the food, it was a horrible experience especially being there with children.

We went to Hampton, Peterborough for a birthday meal. The food was excellent and we had a superb waiter. I ordered a mocktail that was no longer on the menu but our waiter Mo went and sorted it for me anyway despite it not being on the menu. The food was really good arriving in good time. Our waiter entertained the kids making sure we all had a good experience. Would absolutely book again at this restaurant.

Yeah well all ill say is dont use them. If their operations manager doesn;t understand good cusomer service thats a red flag

First time coming to this restaurant, food and service was exceptional, our server Joanna made sure my son who has autism was looked after and had his needs met to, time on food was a little slower than expected but wasn't an issue and will...

We were served by Joanna , absolutely brilliant service , and polite and kind staff . She was absolutely lovely and it was a joy to be served by her !! Food was great as well !! Great quality experience

I ordered the gluten free carbonara, pasta was very under cooked, sent back, got another one, and sent that one back as well same thing, I said to the waitress to try it, she agreed it was under cooked. She asked if I wanted another...

Big thanks to the team but especially Olly for such great service. First meal out since last November so couldn’t have asked for anything better! Super quiet and quick service.

These girls were polite and friendly, they had good customer service and we will deffo be back! Xoxox

Ordered our food through Just Eat, they failed to deliver. Phoned up the restaurant direct who told me our order had not been picked up. Frankie & Bennys then offered to re-cook our order if I was willing to pick it up myself. Everything was...

Picked up spot on time, friendly and helpful staff. Meal for 4 was about same as Mc donalds price wise but real burgers loads of frys . Had to eat in car but still worth visit. We had no waiting atall food nice and hot....

Mo and Barry sort me out every time, I do click and collect most weekend and it is never a bad experience, food is always hot and ready quickly. I would recommend

Always come here, great atmosphere and our waitress Lauren always ensure we had everything we needed. One of the best frankie and bennys I’ve ever been to. I’ll always return here

Came to visit this Frankie and bennys on a special occasion and I was wowed by the amazing customer service I was given by antony and biba:) I ordered a med salad and it was wonderful thanks to biba helping with my picky order, and...

Average food, average service, Pasta was stone cold, had to send it back to be heated up, when came back chicken was like rubber, and sauce was watery and BLAND. Eggplant Parm hero - the Eggplant was pre fried and then reheated, VERY greasy. Also...

Went for a meal whilst on the way home. Food was good hot and well presented. Just won’t to commend the gentleman who was serving us. He was a bigger guy friendly and efficient. He kindly asked another customer if they could put their mask...

We had an excellent experience being served by Olly wonderful charming lad. Food was excellent would recommend to anyone to eat here.

Good meal at F&B Boongate. Served by Ant who always asked if we had enough drinks and looked after us without been overbearing. Good COVID measures in place with PPE worn by all staff. Thanks

Ordered healthy Mediterranean salad with chicken breast, looked nice, tasted ok but was not worth £14 and didn’t have all the stuff in if that was listed on the menu. Disappointed no lemon sorbet but the waiters Ant and Lauren were very friendly and lots...

Had a family meal , surprised to find staff not wearing face masks or face shields while serving meals ? Also no track and trace details asked for ? I had a house special burger which tasted like one from a supermarket freezer , disappointing...

Baiba was our waitress and was amazing from the moment we sat down. She was really attentive and engaging with the kids and always checked on us if we were ok. Food was quick and lovely as always.

Baiba gave us nice serving today was really lovely towards us kept a nice conversation was a good evening out thanks to her

We were very lucky to get an online booking the day before we visited during the “Eat out to help out” scheme. We arrived ten mins before our reservation time and was greeted with a smiley male manager who showed us to our table. We...

I visited for lunch with my 2 children. Excellent food and Baiba, our waitress was brilliant, particularly with my son who wasn't feeling very happy and couldn't figure out what he wanted to eat!

Great food and great service on our visit today!! Our waitress B went out of her way to make sure our visit was top standard. Definitely one of our better visits to the restaurant. Will definitely return!

It was one of our girls birthday and Ant was brilliant with providing the birthday music and giving great service. The girls said they would rate it 11 out of 10 :) Thank you x

So visited today for the first time. They were soft opening and let us in. The person who sat us was funny, helpful and ran through everything with us. That guy is a great person. Food delicious and service was on point. Very happy this...

Matt from Boongate Peterborough makes the most fabulous sex on the beach. The best sex I've ever had!!

Always have a good meal here. Quick and friendly service and food is always pretty good. Would definitely recommend. It’s a reliable place

We visited on Sunday 1st March for my Grandads birthday and had a lovely waiter called Shanul who served us. Couldn’t fault it at all. Everything arrived promptly and correctly and I even found a dish to have so I could keep in with my...

Went on Saturday evening everything seemed clean and the food was really nice especially the Carbonara. Our waiter Filip was really kind and considerate with us and seemed like such a good lad. Will definitely be visiting again :)

We was served by a lovely man called Shanul. Drinks came very quickly and food we didn't have to wait too long. Food was amazing and cooked they way I asked for. Shanul was great with my grandsons and good at his job. Thank you

Lovely food. Brilliant fast service, we were waiting on by Sophie who was absolutely fantastic and helpful with our little girl. Definitely come here again.

’m not quite sure what the point is of F&B. Throughly disappointed with this place. You can get better pizzas, chicken & burgers else where! Extremely rude waiter who was direct and impatient with our order. And as for children’s meals; well it got served...

Visited this branch of Frankie and Bennys quite a lot over the last ten years. Most recent trip last week. It's had some what of a refresh in its menu and options recently and these seem to be an improvement. This is a chain restaurant,...

I went this evening for a family meal and as usual the food was lovely. What made the meal fantastic was our waiter Filip. He didn’t just give good service he made it an experience. Keep up the good work Filip.

My friend & I visited here for a pre cinema lunch. We weren’t expecting much as it was half term & very busy. We were seated immediately & our drinks arrived about 3 minutes later. We both chose a cheeseburger. Our lovely server Beata informed...

Three of us ate here after visiting the nearby cinema for an afternoon film. We arrived around 5.30pm and the restaurant was quiet but starting to get busier. The decor was typical F&B styling, nice old USA photos and memorabelia on the walls, low booth...

Quite steady lunch! Lucie our waitress gives outstanding service! Love the Classic meatballs. Will return

We use F&Bs quite regularly in Peterborough and Cambridge and this most recent visit we were looked after by Sophie, my wife is quite particular how she likes her food cooked and Sophie listened and made sure it was how my wife likes her food....

We had a great time yesterday night. The food was so good. I was very happy and very surprised that they have a lot of vegan options. We had a excellent service by Shanul at Boongate. We will come back

Sophie our waitress was friendly, kind and very attentive to our young daughter, along with the great food we had a brilliant afternoon lunch thanks!!

Came here the other night for a quick meal before the cinema and was served by Shanul who was very helpful and friendly, nothing was too much. He is a great asset to your team and should be recognised for his excellent service!

Evening visit before cinema. We used the date night offer from F&B app, which included a sharing starter, 2 main meals and drinks. Our choices were: The sticky chicken wings starter. These are covered with sticky bbq sauce, great portion size, there’s about 20 pieces...

Beata served us and could not be more helpful. She looked up ingredients so that we knew exactly what we were ordering and spoke to the chef. Great vegan options.

Had the vegan fry up for breakfast here today. It was delicious, and Shanul (Waiter) gave us great service. Will definitely be visiting again!

Restaurant was busy, clean and staff were lovely and friendly. Food was excellent value for money and service was speedy, with all our needs met.

I loved Tiramisu. I admire about the brand because I've tried trimasu in most reputed restaurants around the nation but Frankie and Benny's Tiramisu is best quality I ever had. And the service is so good.

Today we was served by Lucie, she was very polite and very pleasant! And the food was pristine, will definitely be coming back in!

Had a lovely meal today, the service was brilliant. A guy named Luke served us and he was so polite and helpful, credit to the company :)

Just celebrated my dad's birthday at Frankie and Benny's and had a lovely evening. The food was great and the waiter Shanul was wonderful. Nothing was too much bother and he was extremely polite, courteous, helpful and friendly. We could not fault him and he...

Young lad named ‘Shanul’ served us, he’s served us a couple of times and has always been so lovely. Pleasant, professional and polite, made us feel welcomed. Thoroughly enjoyed our night.

Food was good as always excellent service from Shanul - very attentive and polite... Will come again

The food was very average, but even though that was the case the waiter who served us Shanw was amazing very attentive and friendly.

We were served by Beata, she was lovely and checked back on us often to make sure everything was okay

When I came to visit Frankie and Benny's, I was expecting good service, and I was happily surprised with a waitress Beata, she was lovely and helpful in all aspects. She knew the menu off by heart and nothing was a problem for her. I...

We was served by Shanil who was so friendly And amazing! Makes such a difference when the waiter is like him! Deserves a promotion! Food was great and lovely atmosphere

We've just had a lovely breakfast, served by the Magnificent Mo, for whom nothing was too much trouble. We would highly recommend this restaurant.

Visited whilst out doing some early Christmas shopping and had a really enjoyable visit. Went for the 3 course lunch time set menu which was delicious and promptly served after ordering. For the price it was excellent. Also got served by Shanul who was very...

Went for a quick lunch before visiting nearby cinema. Downloaded a voucher so we got our pizzas for £5. Great value and a fast friendly service.

Went for a meal before watching Joker. Can’t complain. Value for money £20 for a mixed grill. Which was decent plus staff was friendly so I’d say yes not bad at all.

First time coming here our waiter shanul couldn’t of made us feel more welcomed if he tried. He was excellent with our children service was quick and efficient food was great we had the frankie and bennys pasta super deal which was recommended and price...

Beata our waitress and Ant the supervisor was friendly, patient, really sweet and ensured we were looked after very well. Our experience at the restaurant was amazing and I am so glad we decided to dine at this lovely, colourful setting as the atmosphere was...

Delicious food, amazing service. Will be returning for another meal very soon. 100% recommended.. :)

We visited here today to celebrate our granddaughters exam results. They were busy, the waiter was bright and did great job of looking after us. The food - excellent! The Rialto salad is my favourite.

We visited for meal on Sunday afternoon. There were 16 customers when we arrived so being busy was not the reason why our meal was a bit of a disaster. To begin we ordered 1 glass sparkling water with ice and slice, 1 diet coke...

Wonderful customer service from Shainul. Definitely coming back again. Food was quick and taste good!

We visited the restaurant prior to going to the cinema as part of our anniversary treat. We ordered the dough balls to share as our starter - we both took a bite and screwed up our faces - very dry, floury and undercooked. The waitress,...

One hour and 20minutes to wait for food is totally unacceptable. Restaurant very noisy.Food quality fine. Be careful with your wine choice. We chose an Italian Merlot @ £17.50 which was not good at all. Thin and disappointing,Not an experience I would want to repeat.

Early evening meal. Restaurant was busy, but we were served quickly. Food was very good, staff were friendly and helpful. Definitely worth a visit!

Popped in for a cheeky cocktail and was greated and served by a lovely guy called Ant. He made us feel very welcome and the God Father cocktail (pitcher for 2) that he made us was absolutely DELICIOUS!! Will definitely be returning soon to sample...

Very slow service. Waited 30 mins and others seated and served before us, to be told it hadn't gone through on till and that it hadn't even gone through to the kitchen. Our server did all she could. No discount on the bill for the...

We visited tonight and tried some of the vegan food and it was absolutely amazing, to be honest this is the best Frankie & Benny’s we’ve ever been to, we have been quite disappointed with the food and service in every other one we’ve visited...

This may sound like I'm being petty but this is how it was.. Taken to a table which wasn't set up even though tables near by was Asked for medium drinks...got large drinks... Very long wait to give order..we asked s waiter if we could...

One of my favourite Frankies and Bennny's,starter was good, steak on point.Top service from Karina team special thanks to Beata and shanul.

Food was good as usual with a large choice of pasta, grill and pizza. We had a taste card so 2 for 1 meals, make it excellent value apart from 2 cokes being £6.58 , we had 2 starters and 2 pasta mains plus 2...

By far this was a great evening meal, There was 7 of us. We were served straight away, drinks were flowing well. Cleared tables continuously, food was cooked and presented well. There was nothing we could moan about. Many Thanks to our waitress Beata.

After entering the building we were sat then forgotten about, so I went to the bar because I presumed it was self service, but no the muppet behind the bar said “oh has no one taken your order ?? “ Obviously not that’s why I’m at the bar asking that same question... she then came and took the order 5 minutes later and proceeded to make the drinks.... unfortunately they forgot to serve them to the table so I had to get up again and look at the 3 staff members eating there lunch at the bar whilst the muppet show behind messed everything up.

We LOVE a F&Bs, really we do. The staff we’ve always found to be attentive with just the right ratio of interaction. We both had pizzas today, and they tasted bloody gorgeous, I was just let down slightly by the cooking of my Calzone. Are...

We once came to this f&b with a family of 6 adults. They apparently didn't have our booking so sat us all on one tiny table for four. On getting a terrible experience from here, with wrong food, mains before starters and hair in the food, then being accused of planting the hair ourselves as they checked the hair to everyone in their kitchen (who were all short hairs men with hats), we decided never to return to this place again as it was terrible. The food was cooked lovely but the service and rudeness was terrible. The manager did sort us out and give discounts so we can't complain with that. Now, this was about a year ago. So today we went to Pizza Hut, which unfortunately was really busy, so could only go to this F&B, as we were in a kind of rush for our cinema movie across the road. It was busy so we did have to wait. We waited around 20 minutes which was what we were told. We asked someone who was dressed differently so probably was in a managerial role if we could have some menus to look at while we wait, which he said he would get for us, which he never did so we asked someone else at the desk. We got taken to our table with a large group of other people like a herd of sheep. Someone came straight to take our order, her name being Izzy. After waiting for a reasonable time, our mains came out, but we had actually ordered a starter. We told the man about it and he said he would go and sort it. We were left not having a clue what was going on or how long it was going to take. So we asked Izzy. And said to us that apparently someone else had ordered the same main and it went to the wrong table and our starters are still on their way. Personally, I THINK this was a lie as it took a stupid amount of time to get our starter. When we finally got our starter which was obviously had to be cooked as they didn't do it, it was lovely and was taken from our table in good time, and we also got our main in a good time too. As she put the mains down, there was no chips as a side that we had ordered so my partner went to ask where they are just incase they had forgotten. She rudely stopped him talking and said "yes your chips are on the way. I haven't forgot" which was extremely rude. Unfortunately, the first mouthful AGAIN, had a hair in it. I took a photo of the hair as proof. Dark blonde and curly, nothing like my hair. I then had to eat my food, watching every monthful I took. I didn't find any more. The fact this is the second time is beyond me. After finishing our food, my partner went to the toilet, and Izzy came to take the plates. She reached over me to get the dessert menu from its holder and dropped of rudely onto the table in front of me and said "look at the menu and I", I stopped her mid sentence to explain I actually did not want a dessert. So she just said ok and took the plates, not even putting the menu back. I can understand once, but twice is a joke. If you fancy F&B from here, go down the road to Hampton. Never have any problems.

We have used Frankie and Benny's many times and it has been one of our favourite places for a meal out. F & B announced a new menu and sent us a 25% off voucher to try it so we booked for a Monday evening and off we went. Most things seemed the same: the atmosphere was good as ever and the staff were pleasant and helpful. We were given the new menus. Could be our imagination but we felt this new menu was rather more limited than previously and we were not really wowed. Although it was early and the place seemed about half full we were disappointed with the speed of service. We waited just about an acceptable length of time to order and drinks turned up in a reasonable length of time. Starters were fine (potato skins and chicken wings), tasty and hot. There was then quite a wait for our main courses. ( Boston 7 pizza and Saltimbocca Chicken). These were a bit disappointing I think mainly because they were not very hot. Didn't finish them. No dessert and the bill was just over £50 including drinks. Less the 25% offer and we paid £41.37 plus tip.In summary: OK but we won't be rushing back.

Went for a nice lunch but ended up with mouldy sauce didn't get what we asked for but what we did get was burnt and was dripping in oil we will not be returning

Popped in for a quick meal a couple of times now before going to see a film and we have been pleased with our meals. Staff are really great, service is quick, food is tasty. We had burgers, pasta, garlic bread, and it was great. they need to stock up on peroni though - to run out on 2 occasions (and we only had a bottle each! ) was disappointing.

Went out to lunch on Monday 17 August. Food was great as per usual but service a bit slow considering not many people in, but hey it was a great meal

My husband and I popped in here for dinner ahead of a trip to the cinema. Whilst the service was good, the quality of the food, particularly for the money, was poor. We both ordered starters (calamari and courgette fritters) which arrived promptly. However, the tomato sauce with the calamari tasted liked plain tinned tomatoes. There was no depth of flavour to the sauce at all. The fritters which I ordered were very greasy and tastes exactly the same as oily onion rings. We then ordered our mains which were a black and blue burger and New York chicken. The burger arrived on a wooden chopping board with the chips in a brown paper bag, like sweets used to come in. The bread for the burger was rock hard (the bun snapped in two when my husband went to cut it in half) and neither of us understood the brown paper bag. All that it did was to make the chips looks greasy as the oil clung to the bag. My New York chicken was very disappointing. The 'crispy bacon' on top of the chicken was the flaccid, floppy bacon that you see in McDonald's rather than the fresh, crispy bacon I was expecting. The chips were good but the coleslaw was hanging out of the dish it was served in, the corn on the cob was overdone (it looked like it had been reheated and was brown) and only two onion rings were served! Hardly worth the £15 price tag. We had a starter each, a main each and two drinks and it was £60, so £30 a head. We both left feeling that we would have had a better meal round the corner at McDonalds, for £5 each. Definitely won't be going back and next time, will head into town for a proper meal first.

Just had the ribs and chicken and it was lovely! Great service too... Shame they don't do kids free meals all the time anymore though. Nicest coleslaw I have ever had.

Myself, 2 friends and their baby went for Sunday dinner and it was nice a good standard of food service was good. Meat balls were a very nice starter BUT the "double" Cajun chicken was barely a single not very spicy at all . If something is described as double Cajun that chicken should have came out nearly black with spice. Saying this the chicken was juicy and cooked very well.

Came on a Saturday for brunch. we were surprised at what good value the breakfasts were, a whole range of things to pick from priced at just £5. Tasty food, good portions and good service. Will return!