Five Guys Peterborough in Peterborough

massively overpriced, standard take way quality. totally ridiculous prices for what you actually get. takeaway food at restaurant prices. ALL HYPE NO DIFFERENCE.

Chips were cold and milkshake warm

Este es un buen restaurante de hamburguesas. Primera vez en un restaurante Five Guys. Tenía ganas de ver cómo eran. Una selección de hamburguesas de comida rápida y otros artículos similares que podría elegir lo que desea en ellos. Como ensaladas y salsas y cosas así. Lo que lo hace diferente de otros restaurantes de comida rápida. Pero pedir una hamburguesa de queso con algunos artículos de ensalada, patatas fritas y una bebida gaseosa que cuesta más de £ 20. El lugar estaba limpio y ordenado y el personal era profesional y amable. No volvería con prisa.

Love love love burger lettuce wraps. Sign me up as a life long customer

Completely wrong Otder has arrived

First time at Five Guys, was served by Ayesha, she was so friendly and explained the menu. She was also very efficient with the ordering process. The food was lovely and I'm glad me and the wife got a small chips between us as we still didn't eat them all 😂 the burgers were lovely too! I like that you have more flexibility in choosing the topping than you get with other places.

This place has great food milkshakes and the food in general is busen there is a weird smell .

once again no milkshake delivered

The best expensive fresh gourmet burger ever 😋 😍 Always great service from the Guys, thank you!

Food never showed up! The app is awful!

The staff were really friendly, and the food was absolutely worth the price.great quality and generous portions. Will definitely be back!

Fantastic customer service, they were very lovely and went above and beyond to help us.

I was at this place on January 18 and I recommend this place. Good burger, well-fried meat, lots of fries. I was full until the next day. Service is a plus. Next time I'm back in England I will definitely visit this place.

Every time I've been to five guys the staff have been excellent, the food has been delicious and the atmosphere has been really nice. For those who love a good burger but haven't tried this place yet, it's an absolute must. A "little" fries is enough for 2 people and the burgers come with 2 freshly cooked patties. The fries are cooked in peanut oil which really comes through in the taste and I highly recommend getting the Cajun seasoning.

You know what you get from a Five Guys. No issues with food here. Staff polite. Plenty of seating available when we went. I just wished it was a little cheaper.

What a load over over priced rubbish. Tasted better than a big mac meal but at 3 times the price it was no where near that tasty. No wonder the place was empty.

Not the best. hardly any toppings on the burger and found it dissapointing as the toppings is why I buy Five Guys. burger was Luke warm on the verge of cold. would think twice before I order again especially at the cost. got a feeling that they are cutting back on fillings for cost benefit. How to lose long term customers.

Was greasy so bun was soggy and luke warm alongside luke warm chips

Food was great..toilets need cleaning

OMG. It felt like I went back in time to when I used to order a burger from a Road House cafe in good old Pietersburg Northern Transvaal. So I thought I would get a burger and chips. Man I got more than I expected. The burger had two patties cheese, bacon and I could choose from loads of add ons, for free. It should be renamed to a "dirty burger" it was the most enjoyable mess I have eaten in years. I was offered small chips or regular, not as in portion size, but basically French fries or normal. I went with French Fries and was then asked if I wanted Cajun. So with a small pot of Cajun on the side, I was warned it can be a bit hot, but it was amazing. The food is freshly made, not half warmed like some other restaurants. Asesha was brilliant, very friendly, down to earth and yet very proffesional and explained my options.

When they use Delivaroo it always arrives late and cold

Burgers cold and soggy very disappointing

Food was cold and took nearly 2 hours to arrive when delivery times stated 30-50 minutes.

when he delivered food I that he have pickpicked up somsomebodys food aswell what mean he driving around and food was nearly cold!

Food is slightly expensive but bloody delicious

My food never arrived I want a refund now

Hamburguesas y patatas fritas caras pero decentes. No mucho más puede decir. Norma coherente Necesito escribir algunos caracteres más

Can't fault the staff here at all, top service from a top team and the consistency from Lauren over the years with her genuine customer service does not go unnoticed. Thankyou so much you're huge credit to not just the company but to humanity.

expected a can of drink not a bottle chips stone cold burger was average

Ordered a take out for our small work team , delicious tasty burgers and fries we unanimously agreed it was right up there. A high 5 for the Five Guys.

Food was amazing but I had to go to the driver's car to get my food!!

Horrendous experience, usually five guys is my go to spot. Delivered on time although driver struggled to fine me even though there was specific delivery directions. Chips were so undercooked,soggy and stone cold upon arrival which was a shame as they looked to be well seasoned. The burger was by no means any better as it was dripping with cold oil and looked as though it had been squished together. The meal had to be thrown as it was inedible and revolting as put in my refund request. Dissatisfied

Unbelievable value, expensive but up there for quality

Chips needed wrapping better as were out of cup & in bag, which made them cold. Burger ok.

We was moving the house and we was hungry and tired so we ordered burgers they sent to us just meat. I have picture for proof. So disappointing

The guy just arrived saying his car broke down and didn't message to explain it happened will be asking for a refund

Disgusting. l ordered a cheese bacon burger and selected filling and sauce. All l got was 2 dry burger patties stuck together with melted cheese and nothing else. It was daylight robbery

Salt should be banned from this restaurant!They put a ton of salt on the potatoes I couldn’t even eat 1 peace! My poor heart ! It’s outrageous how much salt they put ! Stop putting salt at all ! People can choose to put for them self’s at home.

Fries were great but way too much salt - maybe given the option of no salt when ordering?

¡Estábamos buscando a Bills y descubrimos que había desaparecido, así que los niños querían probar con cinco chicos! Hicimos nuestro pedido y descubrimos que no pedimos suficientes papas fritas, así que hice fila para pedir algunas más. El señor de la cocina me preguntó si estaba bien, así que le expliqué que no pedimos lo suficiente. ¿Entonces dijo amablemente que traería algunos gratis? Increíble servicio al cliente, ojalá hubiera captado el nombre de este hombre. La comida era fresca y caliente y al salir del restaurante el personal dijo ‘adiós!’ Experiencia absolutamente brillante!

Food was cold and tasteless and very soggy! Hugely disappointing considering it’s a higher end burger.

2.95 for a drink they didnt send. Soggy napkins in the bag. luke warm chips, 15 minutes late. poor

driver rang when he got to the hotel, so easy when it works

Great food, fast delivery very hot, the milkshake didn’t even melt

Missing bacon from my burger 😔😔

five guys in the uk is putrid and oily

very unhappy,they forgot to put the cheese first of all, a burger without cheese is not good at all,second,they didn’t put any kutchup and mayo on the bag

As always great burgers and fries

Delicious food, different than other fast food , and peanut butter milkshake is the best

very delicious, food very well prepared, very pleasant atmosphere and excellent working staff!

Still one of the best burgers, but always feels like a cafe rather than a self-service restaurant.

Just perfect... i love five guys burgers more than anything

Just the best... absolutely the best, you don't get better because it's the best. The best.

Overcooked patty, watched the grill master leave them on the cooktop while he went to the toilet leaving them to overcook

Ordered a hamburger due to cheese allergy and was delivered a cheeseburger instead. Very unhappy as the restaurant is now closed and I cannot have this replaced.

Both of the burgers didn’t have any cheese,mayo and ketchup was not sufficient for 2 person!

Great little restaurant very quiet tho

Such high quality ingredients makes it worth the spend

By far & away the best takeaway burger money can buy... shame it's so expensive or i'd never order any other burger

Served by Ahmed first visit to a five guys...cracking food great shake and a rare thing these days service with a smile...will be back...

Ordered deliveroo - got a cheeseburger and paid £5.65 for fries. The burger was nice but the whole meal was cold, and there were barely any fries. Totally different to the in-store experience, I definitely won't order delivery again.

Thought there would be some kind of veggie Pattie in the veggie version but just the toppings? Should be made more clear that’s what it is. Shame and a bit of a cop out. Not hard to do a good veggie burger. Other burger was great as usual but bad call on your “veggie sandwich “ ☹️

Ordered 2 cheese burgers, 2 Little guys fries and lotus biscoff. The quality of the burgers were awful. It was all clung together and both burgers and chips were all soggy and sticky. We couldn’t eat it all. All this for £39. This is a rip off. Never ever again with five guys. NB: The delivery person was very nice and polite.

The burgers were tasteless, the fries undercooked definitely not worth the expensive price. I came here rather than another chain I will not return.

Always friendly staff good food

Banging order ordered 2 small cheese burgers a portion of fries and got 2 large fries instead, so I got one portion of chips for free😅😁👍🏼

Portions have shrunk considerably recently. No longer worth the money, will stick with Mcdonalds

Great food and delivery, thank you

We did not receive the 2 milkshakes that were ordered. Can you please either re-deliver or refund. thank you

Cheese is all over the packaging and I paid £11 for it

Good food...will defiantly order again ...

Five Guys cheese toasties are outrageously expensive and so small I thought they came from the Quantum realm. I respect your game, even after I have literally been shanked for 13 quid.

All food was good, unfortunately toppings were forgotten on one burger, but otherwise no complaints at all

Great food, but as usual for Five Guys, a bit pricey. Definitly scratched that itch for a great burger though! and s always a small fries gave us more than enough for two to share! The space and bahtrooms were nice and clean as well!

Very not happy to receive a little portion of fries to go with my little burger, especially when I ordered and paid for a large portion. I ordered large fries to share between a few adults during our work break, unfortunately we were all very disappointed.

Delivery driver has 10/10 customer service

didn’t recieved any of my food

Food was cold and milkshakes was vanilla not banana

Love five guys wasn't too busy can be pricey but food is always good 😊

£32 for 2 burgers & a small sandwich... someone out there is laughing all the way to the bank

This is by far our favorite five guys to go to! Their customer service is always amazing every time we come for a visit!

Wrong items delivered, food which I cannot eat

This was amazing and the portion sizes were also amazing!!! The chips portion offering meant that I could hardly eat the cheeseburger.........which I did in the end. Wasn't too busy either. Will return.

Omg I love this place. The burgers are so good. Just note that the small burger just means 1 beef patty rather than 2 beef party's. When you have all the toppings it's amazing

Food was nice but not worth the money. Nothing special. Won’t buy again. Delivery very late to

the chips were stone cold and completely inedible.

The worst 5 guys i've had so far... no flavour at all???, almost no bacon in bacon cheese burger, almost no bacon in BLT... pretty poor.

Great food as always but some tables not wiped, presumably due to the high speed of food service.

Chips portion was ridiculously small and in polystyrene cups

Wrong chips supplied, ordered Cajun and received regular.

fries were overdone, brown and mushy. the bacon in the burgers was so crispy and black it tasted like charcoal. one burger was missing bbq sauce

Missing food items.Chips came loose on top of everything.Not impressed.

Cold and tasteless, had a mix of Cajun chips and normal chips when we wanted plain. Burger had next to zero sauce and the meat was tasteless

Very happy it was early, I was very hungry

Lovely place, i do wish the entrance was a little more wheelchair user friendly. Its a very steep "ramp" more like a rounded hill & this continues up into the store so almost impossible to get up or down by myself even without the door to try and open. The food and service is great though!

Wrong sauce on one burger. HP aswell as the mayo. I know it sounds small, but it changed the whole burger and didn’t like it

You'll find this place expensive if you're used to McDs (and to be fair, a burger, fries and drink can run you close to £20) but you won't find a better burger in Peterborough. Food made fresh in front of you, however you want it. The chips are amazing also. Best place for a burger in this city by miles.

Food arrived on time but cold. Don’t get anything wrapped in lettuce - it’s cold and wet and you can’t hold it like a burger. Just skip to a bowl. If it was hot it would have been great but £33 for two cold meals wasn’t the one tonight

The service was impeccable, the food was hot and delicious, and the restaurant was clean and tidy. There was a problem with a QR code I was given, but the friendly staff and manager worked it out between them and even gave me a complimentary drink to apologise for the delay. Such a delightful experience compared to a recent visit to the Birmingham bullring restaurant.

Dog was rather small and poor quality, fries were greasy a n d some burnt. Overpriced, not recommended.