The best restaurants in Gloucester South West

Rude staff and the cafe was a complete mess.

Ordered from here for a birthday meal, me and my family were eating and found a flying ant in the noodles. I called the restaurant and was screamed at and threatened; she said she’d come to my house. The women on the phone (wang) spoke to me so appalling my mother took over and spoke to her where she accused my mum of putting hair in the food to get a refund?? After about 20 minutes of being screamed at and threatened she sent the driver to come and collect the rest of the food that we’d been put off eating due to the INSECTS? And said she’d refund what was left..the delivery driver however was lovely and even took us to the restaurant himself (as I don’t drive) to get it sorted, even he knew it was all bs. After being interrogated and wang giving my 14 year old sister a mouthful we got a refund as we said we’d call environmental health?? The delivery driver then took us home and apologised on behalf of the restaurant even tho it was not his job to do so. Myself and my family will never be ordering from here ever again, not even because of the flying ant (it’s that time of year all the bugs come back to life) but because of the way it was handled and how myself and my 14 year old sister were treated…on my birthday no less. I would not recommend buying anything from good wok unless you want to be interrogated,threatened and verbally abused 👍🏻

We go for the French vanilla coffee...... Breakfast is good value, and the donuts are awesome,

Highly recommend the bottomless brunch. Excellent service, great selection of drinks and the best BB menu I’ve seen. Food was good quality and served quickly. Drinks were refilled promptly and good quality.

Just been refurbished and looking fresh and clean. Let's hope it stays that way. Really nice staff, most of whom go the extra mile. Can get lots of litter outside. Dishwasher & air con regularly die.

Have had a lovely tea at the wagon and Horses today early evening, staff really friendly and helpful, service was fast with hot tasty food. Thank you.

We were totally ignored at the counter when checking in at least 6 people passed by without a word ,not a good welcome sadly the food wasn’t great at all we were a large party the focus is definitely on the carvery which I was told was ok ,but the children’s meals were awful the chicken nuggets were almost white didn’t even look like they’d seen a cooker the pizza was so tiny one little slice very poor my hunters chicken was only warm I couldn’t eat it I asked for it to be packed up for me to take home for the dog !! my daughter’s chicken burger was like a Iceland special can’t believe that every meal apart from the carvery’s were awful won’t ever set foot in there again terrible I gave a 2 because the young staff who served us were nice but a 0 otherwise if it wasn’t a celebration I would have definitely had a good moan but couldn’t spoil a birthday surprise 🥲🥲🥲

We went as a three generational birthday celebration. We went where everyone could get something they liked - and they did. I had half chicken, mash and corn on the cob. Delicious. Everyone was happy, and the good service helped. Only grumble was that the building was quite cold and because the restaurant is not cosy (that's not the point) the physical coldness is accentuated. I think I'll wait til the Summer to again, but I definitely will.

Good vibes, outside play park for kids and sports on the tele. Good little pub

Rip off... Thinnest slice of cake in the world and they want you to pay for cream, wtf. Coffee was mediocre. Staff didn't seem to want to be there.

I love this cafe, the staff are friendly and doing their best. But the tiny fly problem mentioned in another review has been ongoing for a couple of years. It’s very irritating and off putting to have them land on your coffee cup! Not sure why it’s not been sorted out. The upstairs has been undergoing repair/refurbishment for months and months and is currently out of action. Such a shame!

Used to be the brst kebab in gloucester, with now yummies selling and keeping this place, wouldnt eat here if you paod for it

Date visited 16th Nov 2024. Started queuing in the takeaway line and then decided to eat in. We had already chosen of the takeaway menu so ordered straight away, having not seen the sit down menu (big mistake) Food came fairly fast and to be fair was tasty but tiny position of fish for what I thought would be £8.50 for the cod alone. We all had one scoop of chips at best on each of our plates. The other items were another tiny fish a battered sausage and a veggie pie.one tap water one San Miguel which is from the can one oasis and one orange juice. The mark up for sit down is a rip off at £15.50 for a small cod meal 17.50 for large (not sure large is possible). I think we were ripped of being charged £70.50 and even at a brief view at the sit down menu after am sure we'd been overcharged. The restraunt I can concur is not in the cleanest of conditions and strangely lots of security cameras all over the place felt like big brother. I'm not sure how long these owners have been here but are new since the last time we visited, I hope they do pay attention to reviews as I feel they may not last if they carry on in the manner in which they are. We will never return to this establishment enjoy the only money you'll be getting out of us.

I bought a pack of 5 spicy chicken goujons from here, they were delicious! Very tasty, actually spicy, and fresh and hot which is just what you want. The guy behind the counter was very friendly and professional, always nice to get customer service with a smile. Would recommend for tasty quick-grab grub.

We are a party of 7 family & friends sharing afternoon tea in the café. We weren’t allowed to pre-book, so caused a bit of a problem for staff, as we weren’t expected. The food and service was as good as anywhere we have been. 👍 However if we could have pre-booked it would have been fairer to all concerned. Once sorted, we thoroughly enjoyed everything.