Coal Grill and Bar in Gloucester - Phone Number, Reservations, Reviews

The location is good and the riverside seating is a pleasant spot. The waiter was friendly and there ends the good news. There were four of us and we only wanted one main each, no starters or desserts. Our order, off the mains menu, was two chicken and chorizo skillets = £13.50, one signature burger = £12.50 and one chicken Caesar salad = £17.00. Total £56.50. When the food arrived it was the size of a starter on the kids menu. The small burger has collapsed off the skewer and was strewn on the plate, the salad was mainly a bowl of lettuce, the croutons tasted stale and the chicken was dry. As for the chicken and chorizo skillets apart from being a tiny portion with no sides or veg the chicken was dry and over powered by tomato sauce with a bit of cheese topping. No taste of oregano whatsoever. Outrageous prices for very poor food. Even at half that price it would be a rip off. Never again. Avoid.

We went for bottomless brunch, it's the best brunch we've all had for a long time! I would recommend this bottomless brunch to anyone. Super fast drinks and food. I would recommend this over the popular 'TB' in Cheltenham! Angelo our waiter had great customer service! Lots of food and drink options for the bottomless, many other places have limited options. Once we finished we finished our drinks outside next to the water which was lovely. Thanks guys, I'd definitely return for this brunch!

Incredible food and service. Chicken tenders, garlic flatbread, hake and the classic burger. Really good. Nice bottle of red. Service was top drawer. Highly recommended. Thank you.

Chose here to celebrate with friends. Warm, friendly welcome and the staff were exemplary throughout; attentive, generous and kind. Opted for the Bottomless Brunch, which was two courses. Lots of options inc. veggie/vegan and GF. The food was delicious, fresh and solid sized portions. The drinks flowed aplenty and they weren't shy with the measures. We even received a complimentary bottle of fizz! DEFINITELY going to return soon. Thanks for a lovely afternoon.

After browsing all the eateries on the docks, we decided on Coal Kitchen. We had the chicken schnitzel burger and the chicken pitta. The food was lovely, it tasted fresh and flavoursome. The salad was fresh and crispy. Service was excellent, friendly and speedy. Would visit again.

Had a really nice time last night at Coal, my cocktails were delicious and Juan was absolutely lovely. Very attentive and friendly, will definitely be back soon! Thank you

Went for bottomless brunch on a Saturday afternoon with 3 friends. The girls looked after us from the minute we arrived and we were never looking for them to order our next drink - they were always there to take our order so that we were never without. Food was tasty with a small starter then decent sized main meal. Beautiful location down by Gloucester Quays. Excellent value and fantastic service, would definitely recommend.

Great atmosphere, prompt service, staff were lovely and the food and drinks were delicious 😁 the Truffle Ricotta is to die for!

First time visitors and we will definitely be going back. Excellent food in a very cosy environment, good service and no complaints at all, very happy, well done to all

We were staying nearby, decided to visit the quays for a bit of a walk and some food. The quays are made up of your typical fast food places with pre fab food. We opted for the Coal kitchen. (Menu looked great) lovely spot, we managed to get a table right on the water front. Gorgeous sunny day. Greeted by friendly staff. Drinks came out straight away. We had the squid for starter (really nice, the breadcrumbs very tasty, crisp and fresh, not oily. We also had some really nice fresh Garlic flat bread. For main I took the recommendation of the pork chop (local meat) it was cooked to perfection, it was also a very good size. The pepper corn sauce well recommended. My girlfriend had the beef skewers cook medium well (ruined as she likes it) they were also very delicious. There was a slight wait for the food, but this really went unnoticed as we were enjoying our time. For dessert a nice portion of churros. Just perfect. We definitely will retun if we come back to Gloucester. Thank you very much for a lovely time

Signature burger was more gristle than meat. The accompanying bacon was 3/4 fat than meat. The roast potatoes were beyond basic. Chicken wings cooked but anemic coating. Questionable how prepared. Chicken skewer tasty. Value for money. Nope. Toilets... very far from being looked after. Staff friendly. Tough times for eateries. However for £80 forc a lunch time. Return? Nope!!!

Lovely venue and location, great service and food was fantastic!! Great flavors small criticism the chicken shish was a bit 'skinny'!! Bit more chicken or a small side of fries or rice would have topped it wonderfully!! The bonus aspect was it allowed room for one of the best apple pies going!! Will be back!

First time for Sunday lunch at Coal and we would highly recommend. Great food and staff. Beef and cauli cheese always a hit! Thank you, we will be back!

Bottomless brunch for my birthday with family. It was a really lovely experience. Food was great. Drinks were very nice . Lucy looked after us very well.

Such a shame because this place could be really good - the interior is cosy and inviting, and the staff are pleasant and friendly but the food is terrible! Not even necessarily blaming the chefs because it is obviously poor quality meat that they have to work with. My husband had the lamb shoulder which was grey, fatty and had some weird jelly within in. He then swapped it for a steak which was once again fatty and stringy. By this time we just gave up and just took it home for our dogs! My chicken supreme was just a chicken portion and potatoes - was expecting it to at least have a bit of veg/salad.

Came here for a birthday lunch with the girls as travelling through, lovely restaurant, Nice food. The staff could not do enough for us, the cocktails were really tasty and they even gave me a complimentary glass of fizz when they knew it was my birthday, Keep up the good works guys :)

Robbers. Their Supreme Chicken is not supreme. After a long wait the plate arrived with just a chicken portion and some chips - no sauce, not even a piece of lettuce. It cost £17. Never again.

Robbers. Their Supreme Chicken was hardly supreme. For £17 it was just a chicken portion with chips - no sauce, not even a piece of lettuce and that served after a long wait. Never again.

The food was tasty and reasonable size portions. Service was what I would expect and given a nice table but it was not that busty. Nice atmosphere in the restaurant. The thing which spoilt the experience was the 10% service charge added on the bill at the end. If it stated it on the menu it was very small and not noticeable. While the service was what you expect it was not worth a tip of £8!

I’ve been here twice now. It’s one of my favourite places to eat in the area. Highly recommend - great service, great food.

Table of 7 and the service and food was fab . The manager got us in 30 mins before our booking on a busy weekend . They served Great festive cocktails and even though Prosecco wasn’t on the drinks menu if you ask they sell it by the large bottle . Food was hot and tasty defo will return

We had not booked and it was a busy Friday evening, but the manager made a real effort to find us a table. The atmosphere was good and our waitress was very helpful and friendly. We enjoyed a lovely meal and felt our custom was appreciated and valued.

The visit started off well. The guy who seated us, seemingly the manager, was great. The people skills were there and he helped my colleague with their gluten-free options with a thorough run through of the menu. Very happy, and the menu looks good. Our server arrived, and when asked ‘what size’ the cokes on draft are, he proceeds to estimate the size of the glass with his hands (which well exceeds even a Johnny Depp mega pint). On arrival, it turns out the size was what seems like 330ml, and there was a mix-up with our cokes/diet cokes which the server had to sort, before returning to our tables with two wet glasses, which left our table in a state as it was on a slight slope. Ok, no bother, it’s not a big deal. The wait for the food was not long, especially since we were glad the food seemed home-cooked, according to the menu. Considering we paid £11.50 each for our meals, we were very happy with that! Until it arrived. It is, no joke, the saddest plate I have ever seen. We were so shocked, that we were just staring at our plates for a minute… … only to realise that we had not been given cutlery, and no server was around. For a long while. Finally, we got up and walked over to a station and grabbed it ourselves. Paying up was just a painful experience, when we asked for two itemised receipts. We got two copies, and I had to explain that they need to be split in half so we can claim it back. Off he went again, a second time. For a long while. Again. I work in Michelin dining, and I always hesitate leaving reviews of substandard visits. It’s unnecessary, and especially when you get what you pay for. This, however, was sadly just a waste of money, as we left wishing we had just gone Spoons. Sorry guys, better luck next time!

Booked Coal Kitchen for my birthday meal. On arriving had a very warm friendly welcome by our waitress, who couldn't do enough for us. When she realised it was my birthday she presented me with a glass of fizz. which was very thoughtful of her . Once our order was taken, drinks came fairly quick and the food not long after. We found the standard of food was very good with hot chips and good portion sizes . All 6 of us enjoyed our visit to Coal Kitchen and would be only to happy to visit again when in Gloucester

We went here twice over the weekend - and absolutely loved it! Lovely service, great drinks, tasty snacks ( hummus and sweet potato fries) and lush location. Both times we had our dog with us, and he was welcomed and treated as fabulously as we were. Thank you very much

Been to this establishment a few times and keep coming back every time we visit Gloucester Quays. Great food at value for money prices at a lovely setting by the water. Staff are always attentive and cannot do enough for the customer. See you again Coal Kitchen.

We visited Saturday early afternoon but it wasn't very busy. Unfortunately we were seated next to a group enjoying countless drinks (bottomless brunch?) and they were loud and, as the drink flowed so did the language! When there are lots of empty tables, try to keep the noisy ones separate! The food was nice but not quite to the same standard as our previous visits. The skewers used to hang and have a greater variety on them. We also had to wait a long time for our desserts.

The service was good: the waitress was very kind and nice. The food was terrible. Very low quality meat. We took tacos and were not fresh at all… the meat from the burgers was over cooked and very poor quality. My husband took a steak and asked for rare but came over cooked and they kindly change it but was all chewy and very bad quality. Same for the taste of old oil on the fries…

Have not been to Gloucester for years and never eaten at this restaurant before. We both enjoyed our beef skewers and the chocolate fondant dessert was delicious; but what struck us was how friendly the staff were.

My wife and I ate here tonight and to be honest I feel I was robbed by paying for the food. Starters were ok ish but we both had lamb for main and it was terrible. Baby roast potatoes undercooked, lamb dry and generally just awful. Staff were so casually dressed and really not interested in asking for food feedback. We left at least half of our mains, and the answer was, would you like to see the dessert menu - upselling gone mad!! Won’t be back, ever!!

We booked bottomless brunch for 5 of us and can say we had the best time. The food and cocktails were simply delicious. All the staff at the restaurant were lovely and were happy to help with any requests we had. We look forward to our next visit. :)

Stumbled across the restaurant when exploring the quays and the menu convinced us to try it. Sat outside on the terrace in the sunshine. Our waitress, Amy, was really friendly and served promptly. Had a couple of beers and the chicken and haloumi pittas (both...

Portion sizes were an absolute piss take. Salmon was about the size of a credit card, we also ordered the steak tagliata and the waitress brought out a plate of bland rocket with 3 tiny slices of beef. Some how the chef manged to leave...

Greeted by very pleasant staff and taken to our table with no wait. Main menu and set menu explained very quickly and the service was excellent. The main menu is very varied but we all went for the three course set menu. The portions aren't...

Lovely brunch. Maja was excellent. She looked after us and was lovely experience. Definitely be back. Menu was great too!!

A warm friendly greeting from Chris nothing was too much trouble a complimentary mock tail for the birthday lady The food was delicious and well catered for vegan and gluten free requests. We will definitely visit again .

The only reason I visited this place was because I couldn't find the restaurant I wanted to visit. So here I was on my own and I was welcomed in by a very friendly waitress. The menu choices were fairly good. The starter was from...

Great lunch, atmosphere and such friendly service. We had a great long lunch here last weekend after previous excellent visits. Lovely atmosphere (very lively !), decor and views. Our children had the set lunch menu (excellent value) and were well looked after. We had the...

Visited Gloucester Quays for the first time on a coach trip. There are quite a few eating places around but a lot of them are chains. Was specifically looking for somewhere with a gluten free menu. Here not only did they have that but even...

I ordered the two course set menu. Beef kofta has the starter and smashed burger not smashed like a California smashed burger, more just flattened. Both were good, but the burger was just lukewarm due to being ready before I had even before i had...

Fantastic service from start to finish. Drinks by the water and a great table for 2 to enjoy our meal. The staff go the extra mile and make it a great night out. Really good food but thanks to Josh, Amy and Alex as you...

Well where to start, once you get past quite nice reception area, cool lighting etc you end up seating in what can only be described as canteen look and feel. The menu is poor, reads ok but limited and would appear to tick some people’s...

Great service and fantastic knowledge of the background and history of the location..... also food drinks and service were fantastic

The food that we received from Coal when we visited was great and the service from Alice was even better. She was lovely and anticipated our needs without our needing to ask. Nothing seemed too much for her to get for us. Will definitely come...

Josh - amazing manager with great customer service. Thank you for your attentive service. We will be back! You have made our brunch very enjoyable.

A Christmas meal for 3 on a Friday night, it was very busy but the service was excellent, quick and attentive. The food was simple, but well cooked - as ordered - and reasonably priced. Great ambience, special mention to the steaks and the tagliata,...

Went for a Christmas meal had Turkey dinner and Cherry roulade for dessert. 24.95 two course, +10% service charge so with a drink my meal was around 30.00. . The food was so bland and all tasted the same. I felt like none of it...

I'm reviewing the food mainly as it was SO bad, the steak I was given was so so tough and I could hardly cut it, 5 people in my party said the same thing. 1 took hers home to the dog but to be honest...

Had a bite to eat here. Haven't been for a while. Thought we would try to see if they have improved. Answer a very big no. Service quite good. Quality of food. Very poor. Venue was looking quite good with Christmas decorations but it hides...

Food is great and a good choice of options. Served quick and no complaints. Very busy when popped in but had a drink at the bar until a table came vacant. Really worth a visit if in the area around the Quays

Went to coal kitchen (Gloucester) 18/11/22 with group of friends for birthday meal, Firstly we were told we would have to wait 30 mins for one of the meals so we said OK, nearly an hour later we still didn't have our food when table...

Really disappointing. We came out for our wedding anniversary meal. We chose Coal as we have one near where we live (several hundred miles away) and we always have a good experience. I wish I could say the same was true here but sadly not....

Went as an afternoon treat with my partner. What a huge disappointment from start to finish. Never again. Drinks order taken and was correct and fine. It went rapidly downhill after. Ordered a meduim steak and meduim to well done. On arrival, one steak was...

Booked to have dinner here on a Sunday evening while staying in Gloucester last week - it was very quiet but the staff were very friendly and helpful and the food was delicious too, in fact it was so nice we booked to have dinner...

I went for my birthday with 2 of my friends. We didn’t tell the restaurant that it was a special occasion and on their own accord they gave me a free glass of champagne and a candle with my dessert. Special thanks to Amy you...

Came with chums early October. Really excellent cooking. Set lunch or a la carte was such good value. We’re in a hurry but cooking so well done and kitchen chaps clever Really recommend

Visited here for a date night, food and drinks were amazing! The passionfruit martini and pitta for main was so tasty! The manager Josh served us and he was really welcoming and friendly! Can't wait to visit again, everything was amazing!

We decided to sit outside nice setting, shame about the food and service. Steak was tough and had no flavour. Service was non existent and then tried to charge a service charge. First time I have left a restaurant without a tip but it just...

Having eaten here before i knew what to expect. Nice flavoursome full light lunch dishes. Food is value for money with lots of choices, only comment soft drinks a tad expensive. We will return.

Dropped in for an unscheduled bite to eat with family and asked politely on the off chance for seating by the canal at the rear of coal. Greeted firstly by a grunt of “two minutes” before an expressionless reaction to our request. Rather than be...

A very smooth, slick operation, staff working with and for each other, obviously a good kitchen too!

This is a nice e place to enjoy a steak or whatever you fancy. Good staff, good location, I recommend it for a get together or date night

We escaped from beefeater where in the heat we had been placed near the kitchen. This was a haven, staff were great, halloumi chips beautifully cooked as starter. The fillet beef though was so tough it was inedible and we left half. We will go...

i have never written a review before but i am completely underwhelmed with what coal had to offer. Despite the great expense of the meals ( not including any sides ) my friend got charged £5.50 for five prawns on her noodles which were expected...

Lovely lunch today, sitting under the shade in 30c heat. Great to look out onto the canal. Food was delicious, good sized portions, great choice. Good service from everyone.

Great food, ordered the chicken pitta and normal fries which were both very good quality, would recommend

We had a wonderful meal here today, at lunchtime. The service was outstanding. We were greeted, with such kindness and friendliness, which is so often missing at venues. Our waiters were attentive, helpful, smiley. Nothing was too much trouble, and we loved how well we...

Friendly, helpful staff. One member worried he hadn't been attentive enough (but he had) & we could appreciate he was rushed off his feet. Staff left due to Brexit & weren't replaced during pandemic.

Very poor - ordered food here with my family over the weekend. After a substantial wait for my ribs , they finally arrived but were cold. After complaining about this some new ribs were brought out very soon afterwards and looked like they had come...

Me and my sister meet at Gloucester Quays once a month because it’s a halfway point for us. We usually do lunch and cinema and try a different restaurant each time. Yesterday we had lunch outside in the sunshine. The food was very good really...

This was our second visit- first time was amazing this was so disappointing. Food was unappetising, dry and really didn’t taste nice! So disappointed.

We came here three times during our stay at Gloucester Quays! The first time was for cocktails and snacks in comfy chairs in the bar area. What a lovely way to spend an evening, and something we don’t get to do at home. The second...

We stopped here whilst shopping at Gloucester Quays, nice spot we sat outside as it was a sunny day. Clean and Tidy area, toilets were clean. Great service.

Easy to find opposite the cinema. Welcome was immediate and shown to a table. Menu was clear and plenty of options. I had the ribs, and whilst the meat fell off the bone, there was no sauce. A small point, but worth mentioning. The atmosphere...

Staff seemed to struggle with our family (all-adult) party of nine taking an age to take orders and even longer to deliver them. They failed to sort out a replacement for a non-available item causing further delay and confusion, Almost three hours for a meal...

My second visit to Coal was a very pleasant and enjoyable experience. The restaurant was inviting and well lit unlike the first time I ate here when the lighting was dark and the atmosphere dismal. The atmosphere was inviting and the staff attentive, polite and...

Even though it was late on in the evening, the atmosphere was lovely and the food nice. Some history to the place. Somewhere to relax and enjoy

Nothing to write home about! The cocktails are ok, the food is ok & the atmosphere is ok! For the price I expected outstanding!

Had a fantastic evening celebrating my sister in laws 18th birthday. The food was fantastic, cocktails brilliant, service superb. Really great evening was had by all.

Great breakfast. Local ingredients cooked well. Friendly staff. Smart, trendy ambience in the heart of Gloucester Quays.

Had a fantastic lunch here yesterday. We were really warmly welcomed and seated with a view of the docks. I’ll also note that the space between tables was really comfortable. The menu had a variety of delicious sounding dishes, all at a reasonable price point....

I came in with a friend to celebrate my birthday and the staff were incredible, the service, food and prices were great. Best first brunch experience I could have asked for, will definitely be back.

Cocktails were great & two for £12 which always helps. Food was really nice - great portion sizes as a really good price. Would come here again

Amy made this unlimited brunch for my friends birthday the best experience. Issue at the start totally recompensed by Amy’s amazing service! Great food, great cocktails! Great time ;)

Rest of the family’s food was fine but the rack of ribs was very poor. Nice location. Nice building. Those pull you in but it’s mediocre overall and poor value. You can do better in the same area.

Great food, meat beautifully cooked but more vegetables would be good at those prices and maybe some side dishes with as such, if they don't go on the plate

The food was good, a little overpriced though. However, one of our chicken skewers was pink… when we told the waitress about this she claimed that many customers think that the chicken skewers are not cooked and that they indeed should be that colour. Personally,...

Really good vibe from this establishment and very busy which is great to see we had the turkey and ribs and churros to follow all excellently cooked and superb quality would highly recommend this place.

Booked a table of 4 on a Friday night,arrived to be told wasn’t ready,that’s ok don’t mind that,but when a table became free we were put on a table by the entrance and bar with no lights so couldn’t see the menu or what we...

10/10 4 of us ladies we’re celebrating a birthday plus another occasion and we had the bottomless brunch.. the staff, the food , the drinks was all wonderful -our server was mainly Vanessa .. we even met the manager as we had some food allergies...

Visited this restaurant a couple of times when we’ve been to Gloucester quays shopping. Always great service and the food is always good and reasonably priced. Nice outdoor seating alongside the docks on a summer day. Recommended by us.

Lovely Christmas decorations. Great food Good service. Esay to book online What more can I say . Thank hou

Ordered macaroni cheese for my son when it turned up it was plan pasta with cheese on top and the rest of the food was not much better on the plus side good service form the staff

I was lucky enough to enjoy the night at Caol restaurant with my ex colleague. We ordered steak which was delicious. I was quite surprised when a member of staff kindly offered me some dressing to my filet steak and was provided with sachets of...

Came by for a light snack with friends and left very disappointed! £4.50 for four pieces of bread which are not Focaccia. Having worked in restaurants and kitchens for many years and made Focaccia this is far from it and false advertising? Dry ciabatta bread...

Lovely Halal Restaurant! We had our dinner on the 1st day of our Cotswolds trip. We called the restaurant to confirm if the meat served there were Halal, it was luckily. Food was lovely and great customer service. Kids meal was worth the price!For £5...

Visited here with friends - ordered a round of hot drinks one came out stone cold. They did change it without quibble. We were sat out the front and simply ignored. We could have just walked off without paying I had to go and find...

Never been before as don’t live locally. Booked for my wedding anniversary. I mentioned this on my online booking and was very happy to receive complimentary glass off of fizz. Don’t know what it was but it was very good. The cocktails were great too....

Stayed overnight at the premier inn .After a mornings shopping called here for lunch. Absolutely excellent in every way. We all had the cod with med veg freshly cooked cooked and fantastic! The staff are professional friendly and appear to be very happy in their...

Absolutely perfect for a lovely afternoon. Amazing menu and lovely drinks. staff are very accommodating. Can’t wait to visit again. 10/10.