KFC in Gloucester

we have not got our delivery yet. and received a mail that it been delivered. where is my order

Great service,we asked for some leg pieces and got loads.

The driver never delivered my food, states delivered but I never received a call or a buzz at my apartment main door, no one outside

This order was ordered at 18.05 and was scheduled for delivery at 18.40 but arrived 19.50. Food was cold, and inadequate compensation (£6.79) given.

Food freezing cold and items missing

Meal definitely not value for money absolutely disappointed with quality and size of meal. Wouldn’t buy it again from KFC. Worst meal I’ve had.

The place is very unhygienic and we had uncooked food.

Bad service, my food never arrived at my house

early, food hot and as expected

This is the one and only halal shop in Gloucestershire and I've got such a good experience about this shop.Before I just order through uber and just eat as I'm new born's mother. The foods were always warm and fresh. Last week I went there with family , the shop is really clean and quite.The girl who take the order is really helpful and her suggestions help us alot. The foods are absolutely delicious specially I like their hot wings. Definitely would go there again after ramadan.

The food was freezing cold also dried up like it’s been sat there’re alday and to top it off pink inside how vile

The chicken pieces were so small I thought they had forgotten yo put them in the bucket. Only decent size piece was burnt. Not using them again, very disappointed.

the ciken looked like it was fried in car oil I'm done with kfc . il try pompye next

This establishment refuses to allow paying customers use of the toilet facilities. Reported to Defra. The staff member that served me was very impolite and did not speak a basic level of English.

Chicken was dry ,hard and cold . Fries were cold and soggy . Tasted like yesterday’s chicken .

The coleslaw tub had split and had spilt in the bag rather messy

Really quick delivery, thank you.

Delivery driver was very friendly

Very friendly staff and food is made fresh and hot, very clean also. One of favourite place in town.

Friendly staff, fresh food, Shop was tidy and clean Bit quiet after 5pm

over an hour late and the food is cold and forgot part of our order

Better now since I came to last few months

didn't receive the ordered drinks, this happens all the time with these apps

No beans salsa on my zinger rice box

Fast delivery and he was a lovely person, all food was hot on arrival, all good :)

food was bad but just eat was fine came on time ect but kfc you need help preparing your food cuz my little boy boy better job.......

Super greatful to the delivery guy but dam it was Barley warm ate it as starving

Missing fries. Meal is no good without fries.

No mistakes with the order and also felt bad for the man because he dropped his phone

Missed off the free item (regular popcorn chicken )again this is miss selling

Food was cold when it arrived, poor driver had been to longlevens and then over to me Stroud road. The driver apologised,but it certainly wasn’t their fault. Won’t be using again nothing worse than cold food.

rude stuff i told the girl who was cleaning the floor to clean my table she just ignored me and then i asked her again she just told me to seat somewhere else😡 then i told her i want to seat here then she cleaned the table but didnt cleaned it properly i asked her again please theres water on table clean it she said im rude i told her i have a child on my armes waiting for u. told u 3 times and ur saying im rude then the girl just left inside and started loudly laughing with the other stuff very rude behavior from the stuff i got

Thanks for providing your services on Christmas Day

They offer the quickest delivery times to secure orders but can’t fulfill them in the time stated. Actual time was more than double original estimate and food was cold when it finally did arrive. This is a repeat problem so won’t be ordering again

missed one can of tango but all good apart from that.

Food was hot, fresh and tasty. Quite surprised how good it was.

Brilliant food and plenty of seating, very quiet and practically empty in the afternoon/evening so don't worry about crowds

the food came so fast i didn't even get to sit down wow wow!!!!

Everything cold and not fresh. Vile most went in the bin, over priced rubbish

They are constantly mistaken with orders in their favour, do not give the snacks you paid for, it happened with me many times here

just cold all the time over cooked chicken in burger

Absolutely disgusting worst food ever chicken was not cooked there was nowhere to sit as all the tables were dirty and no one was cleaning them STAY AWAY!!

kfc is good but it doesn't travel well a D the chips are always soggy. this isn't anything to do with how they are prepared just the travel

Delivered on time and the driver was very nice. Foodz was only 3 stars because it was missing the wings

Order wasn’t complete no number to ring won’t be buying again from here disappointed

dead dead food, delivery driver took about two years to get mine and the food was greasy and cold, do better homies

Didn’t even receive order I want a full refund!

The driver was in my road and couldn’t find the house, he called me so I explained. took him 10 minutes to reply and another 20 to deliver after multiple explanations.

The delivery driver was useless and had to go out and find him, which led to the food being cold.

It takes far too long to get the food! Eventually the entire evening is ruined.

Yet again the evening was ruined because the children had what was an emergency meal almost 2HRS late! Thank you very much Just Eat!

Extremely bad delivery. Rude delivery

Part of the order is missing, and the store cannot arrange for the delivery of the missing item. Just Eat can sort things out within a few days. very disappointing

the food didn't look fresh I order from KFC alot but this time my food was delivered so quickly that made me think it's either someone good or old food

Missing food from order so food quality was bad

The gravy was so thick it looked like there were bits in it. The food was tastless and the popcorn chicken was cold. The whole meal tasted and looked as if it had been sitting out for a long time.

Faiza Did a great job , such a nice & humble Team person.

Faiza Did a great job , such a nice & humble Team person.

It sed delivered and I never even received my food so upset will never order of hear agin

For some reason address and postcode given when placing my order didn’t match on the drivers map so he couldn’t hit delivered button when he arrived. Probably he had to go up the road to the location to do so. Odd.

Very pathetic & disrespectful delivery driver. He was at wrong place & when I asked him it’s not the right one he just said I can’t come & hanged up. Now I saw my order has been delivered which I never got. I just wondering how JustEat allows these sort of individuals to use their platforms. That food was for my child & now I’m clueless what to do. I didn’t get my food.

The food was alright, some of it undercooked and also the driver was really rude. Used to work in fast food and he was incredibly rude to me there, let alone how he treated the Employees at KFC. Didn’t get a phone call to say he was here too, debating ordering through the KFC app next time because the drivers for Just Eat are so rude. Please improve customer service

I have been waiting for a zinger stacker about seven minutes to get fresh but it wasn’t cooked properly. My partner just bin it.

I have been waiting for a zinger stacker about seven minutes to get fresh but it wasn’t cooked properly. My partner just bin it.

Half the chips in the bag, the extra chicken had been sat under the heater to long and the chicken burger is cold to the touch throughout. The kfc is 2 min ride away that’s unacceptable quality.

Have ordered 6 piece bucket twice, and did not get any drumsticks which I enjoy the most

Telling us it’s delivered, yet haven’t received the order

enjoyed it, but wasn't hot. delivery time was very fast and great.

After order confirmation they changed estimated delivery time 4 times and arrived very late! Corn cobs were very bad taste!

my mashed potatoes was eaten out of

This restaurant serves really good fast food. I particularly enjoyed the mighty bucket meal, chocolate milkshake, and burgers and fries. The service is also fast and digitized and makes everything quicker and easier. The only reason for the relatively low rating, has to do with the location of the restaurant. It is especially frustrating if you're a driver, as there's no parking onsite, and there's also no drive-thru available.

I've tried many of the fried chicken places here and I will always come back to KFC. You just can't beat it, so much tastier than the others around. Plus they are doing the special, three pieces of chicken, fries and a side for under £5. No contest.

Delivery not received and no way to contact driver

didn’t even get it, rang up kfc and they said it’s not their problem, emailed just eat and they’ve ignored me. what a waste of £26 pound

Couldn’t eat the food, was burnt and cold, no sauce in the burgers. Awful

ordered from here food didn't turn up was told the driver probably ate it and went home

Food took nearly an hour and half to get here, the eta kept changing and when it came delivery bag was ripped and food cold

I don't like that the food was put on the ground when I didn't take more than a minute to answer the door when driver knocked.

order was missing an item but no fault of delivery driver, fast and good service.

The delivery driver did not deliver the food. Is they stole my food. Usually, I would think that they need it more than I but this particular time I spent my last bit of money to treat children. I am now down £30, With no food and no money order any food at 18.45 at night. I am so disappointed in the world in general!

chips - hot!, gravy - hot!, chicken - hot!

Food was terrible. It came cold and soggy which is surprising considering I’m less than half a mile away from you. The chicken was cold and tough. Threw it all in the bin

They got my burger wrong! Poor service from west gate KFC!!!

On may 20th, 8.30pm, my children and I came there to eat food. I ordered the fillet 8 pieces, I got the food and when I tried it, it was very salty, the children also said that it is too salty, I was disappointed then. Please do not give such foods, please prepare such foods and serve them to the guests after the chef checks them, so at that moment my children and I had to return disappointed.

Really didn’t enjoy it. Felt off soon as I finished and I think I’m in for a long night

Driver kept driving past navigation point

The food was stone cold and all soggy! It was like it had been sat there all day it was absolutely vile!! Driver was lovely but food was awful will not be ordering again

Driver went to other places on the way so food ain't very warm!!

Was a very nice experience. Place looked reasonably clean, although our table needed a wipe before we sat down. But overall, I would go back

Considering it was £100 of food. Was pretty warm still and also all correct.

No cutlery sauce or napkin or wipe or condiments as requested . Burger pitifull looking total of 12 chips . Will never use again

Great food, excellent delivery

Missing items from my order! What did arrive came cold! The burger and chicken was old chewy chicken ! Horrible !

Fresh yummy food, kind staff and the place clean.

Went in on a Saturday evening. Place wasn't busy, with 1 person ahead of us in the queue, and no delivery orders or drivers in store. Waited for 15 minutes, to then be handed another customers order. When challenged the woman at the counter tried to delete my order from the system to hide it from her manager. Had to wait a forther 10 minutes for the same member of staff to then try to hand me another customers order. Finally, I received my order, and left the store. I then discovered my order had was again wrong. Couldn't go back to complain as I had to start an 11 hour shift.

Good communication 👏 great delivery

missing pepsi mex bottle. even last time I Also order Yeah still missing the bottle Pepsi Max

Really good KFC nice staff, can be really busy sometimes. Very much KFC suffering with shrinkflation but KFC will always be a stable takeout

Exactly what you would expect from a KFC...

Food was cold and awful, arrived 50 minutes late. Will not be ordering again, EVER!