Based on 888 opinions finded in 4 websites
Based on 888 opinions finded in 4 websites
Nº 331 in 433 in Gloucester
Nº 7 of 10 American in Gloucester
CUSTOMERS TALK ABOUT DISHES WITH..cookedchickenOpinions
Have ordered 6 piece bucket twice, and did not get any drumsticks which I enjoy the most
Jonathan . 2024-08-04
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Telling us it’s delivered, yet haven’t received the order
Bryony . 2024-08-03
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enjoyed it, but wasn't hot. delivery time was very fast and great.
Esther . 2024-07-29
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After order confirmation they changed estimated delivery time 4 times and arrived very late! Corn cobs were very bad taste!
Stoyan . 2024-07-21
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my mashed potatoes was eaten out of
User . 2024-07-20
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Delivery not received and no way to contact driver
Lauren . 2024-07-14
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didn’t even get it, rang up kfc and they said it’s not their problem, emailed just eat and they’ve ignored me. what a waste of £26 pound
alan . 2024-07-12
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Couldn’t eat the food, was burnt and cold, no sauce in the burgers. Awful
Grady . 2024-07-09
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ordered from here food didn't turn up was told the driver probably ate it and went home
Andy . 2024-07-06
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Food took nearly an hour and half to get here, the eta kept changing and when it came delivery bag was ripped and food cold
Saleh . 2024-07-05
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I don't like that the food was put on the ground when I didn't take more than a minute to answer the door when driver knocked.
Stephane . 2024-07-03
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order was missing an item but no fault of delivery driver, fast and good service.
Richard . 2024-06-30
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The delivery driver did not deliver the food. Is they stole my food. Usually, I would think that they need it more than I but this particular time I spent my last bit of money to treat children. I am now down £30, With no food and no money order any food at 18.45 at night. I am so disappointed in the world in general!
Ayesha . 2024-06-29
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chips - hot!, gravy - hot!, chicken - hot!
Sandra . 2024-06-27
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Food was terrible. It came cold and soggy which is surprising considering I’m less than half a mile away from you. The chicken was cold and tough. Threw it all in the bin
Ronin . 2024-06-26
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They got my burger wrong! Poor service from west gate KFC!!!
Avi . 2024-06-22
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On may 20th, 8.30pm, my children and I came there to eat food. I ordered the fillet 8 pieces, I got the food and when I tried it, it was very salty, the children also said that it is too salty, I was disappointed then. Please do not give such foods, please prepare such foods and serve them to the guests after the chef checks them, so at that moment my children and I had to return disappointed.
shynegeorge shynegeorge . 2024-06-20
MORE AT Google
Really didn’t enjoy it. Felt off soon as I finished and I think I’m in for a long night
alex . 2024-06-18
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Driver kept driving past navigation point
J . 2024-06-10
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The food was stone cold and all soggy! It was like it had been sat there all day it was absolutely vile!! Driver was lovely but food was awful will not be ordering again
Jessica . 2024-06-10
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Driver went to other places on the way so food ain't very warm!!
Tim . 2024-06-09
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Was a very nice experience. Place looked reasonably clean, although our table needed a wipe before we sat down. But overall, I would go back
Paul Wright . 2024-06-07
MORE AT Google
Considering it was £100 of food. Was pretty warm still and also all correct.
Jason . 2024-06-06
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No cutlery sauce or napkin or wipe or condiments as requested . Burger pitifull looking total of 12 chips . Will never use again
David . 2024-06-01
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Great food, excellent delivery
Brian . 2024-05-31
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Missing items from my order! What did arrive came cold! The burger and chicken was old chewy chicken ! Horrible !
Maria . 2024-05-29
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Fresh yummy food, kind staff and the place clean.
kamran unclr . 2024-05-27
MORE AT Google
Went in on a Saturday evening. Place wasn't busy, with 1 person ahead of us in the queue, and no delivery orders or drivers in store. Waited for 15 minutes, to then be handed another customers order. When challenged the woman at the counter tried to delete my order from the system to hide it from her manager. Had to wait a forther 10 minutes for the same member of staff to then try to hand me another customers order. Finally, I received my order, and left the store. I then discovered my order had was again wrong. Couldn't go back to complain as I had to start an 11 hour shift.
Decepticon “Lord Skywarp” Seeker . 2024-05-19
MORE AT Google
Good communication 👏 great delivery
Calin . 2024-05-17
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missing pepsi mex bottle. even last time I Also order Yeah still missing the bottle Pepsi Max
Swee . 2024-05-16
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Really good KFC nice staff, can be really busy sometimes. Very much KFC suffering with shrinkflation but KFC will always be a stable takeout
Martin . 2024-05-11
MORE AT Google
Exactly what you would expect from a KFC...
Darren Thompson . 2024-05-10
MORE AT Google
Food was cold and awful, arrived 50 minutes late. Will not be ordering again, EVER!
Lauren . 2024-05-05
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My food hasn’t been delivered yet and it says it has. Maybe got delivered to the wrong address?
Dan . 2024-05-03
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Delicious food. Delivery quick
Nathan . 2024-05-01
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Delivery driver was polite and friendly.
nicole . 2024-04-27
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my food didn't even arrive driver took it on a 40 minutes drive all around town I screenshot everything to then just mark as delivered no where near my house !
Lance . 2024-04-22
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I've tried many if the fried chicken places here and I will always come back to KFC. You just can't beat it, so much tastier than the others around. Plus they are doing the special, three pieces of chicken, fries and a side for under £5. No contest.
Nigel Glover . 2024-04-20
MORE AT Google
very good food and quick delivery for a Saturday night
Ashley . 2024-04-16
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Always Loved the kfc Hot Wings. I love the service and smile that most of the staff have while they take orders :) The fries are still disappointing. They do have hot drinks! And their hot chocolate is nice😅
Adheena James Kanneth . 2024-04-13
MORE AT Google
missing item, food luke warm at best, delivery guy was rude. will not use Westgate KFC again. 😒
Dee . 2024-04-13
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Missing 1 PC chicken in the Fillet Tower Box Meal
Adam . 2024-04-07
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Food seemed reheated so was soggy, and was also cold. Phoned the store for support but was told ‘it’s fresh’ and hung up on.
Harry Osborne . 2024-04-06
MORE AT Google
Poor food quality, was all just falling apart, flavourless and soggy. Rude response when I phoned the store.
Harry Watson . 2024-04-06
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My food order is completely wrong
Jacqueline . 2024-04-05
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Was missin 8 hot wings and pop corn chicken also the free pop corn chicken I got wasent thier thanks but not happy atall some kind of refund should be due back only right as not the first Time this has happend thanks
Andrew . 2024-04-05
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we have not recievwd our order and I am unable to get hold of delivery driver.
Helen . 2024-04-05
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Really poor. Ordered a box meal, they brought the wrong order, with the wrong name on it, twice. The restaurant refused to match my order number to my order - just referred on to Just Eat.
Emma . 2024-04-05
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Cold when it got here. The driver picked up the food and then decided to go on a tour of the city - turning a 3 minute journey into 20 minutes, so I'm not surprised it wasn't hot
Ryan . 2024-04-03
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the filling had come out of burger
Marilyn . 2024-04-03
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It was not a large order and they forgot the fries! Food also arrived cold.
Anna . 2024-03-31
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Driver phoned me to ask me (i thought) to come outside to get my food - It took about 10 minutes on the phone to find out he was still at the restaurant trying to get directions from someone there.another few minutes of me repeating my post code and we started to get somewhere - When we got the food into our kitchen it was cold and most of it ended up in the bin - a waste of nearly £20.
Dave . 2024-03-31
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Cold and dry. Not impressed. Driver with no english or able to call to check location. Driver should not be allowed to work for just eat
Shelley . 2024-03-23
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food didn't arrive tried chasing my order and I was completely ignored
Rachel . 2024-03-12
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Nice place and the food is amazing and I have a great time in KFC
Akhlaque Ahmed . 2024-03-10
MORE AT Google
the chickrn was tasteless and very dry, no salt pepper or napkins
keith . 2024-03-07
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Delivered quick and hot, however No spoons, salt or wipes with the food.
Brian . 2024-03-03
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Rider was polite and on time. V pleased. Thank you.
Lauren . 2024-03-02
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delivery man was on time very polite and efficient very happy with him also the food was very good well done just eat and KFC thank you.
Dean . 2024-03-01
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How a meal can be part burnt and part undercooked is a mystery to me. Shockingly bad and ended up in the bin. I would recommend avoiding this outlet completely - I've tried it twice since reopening and both times have been awful.
Ryan . 2024-02-26
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really good driver working hard
Oliver . 2024-02-24
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Got beans instead of the gravy we ordered😓
Chloe . 2024-02-17
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There was no chicken regular popcorn in the food l just ordered
Freddy . 2024-02-17
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Food missing. And what was delivered is very greasy and soggy.
Jodi . 2024-02-11
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Food has not been delivered. Driver had directions but failed to deliver
Nickina . 2024-02-08
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We went today to kfc originally we went to McDonald's but it was a bit crowded and busy so the wife and I decided to go to kfc as the fries are banging
NICHOLAS HARDY . 2024-02-02
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there was 4 regular fries missing … and the sticker bag was open …
Sheereen . 2024-02-02
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Food was early and nice but driver rude didn't even read address asked me to go outside when im on ground floor flat main door road x also rude about wrong drink ordered
Sheila . 2024-01-31
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No problem it wasn’t to late we are difficult to find delivery guy was very polite and pleasant will order again
Janet . 2024-01-31
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the kfc sent me coleslaw which ran out on 28th chip's wasn't cooked properly
Margaret . 2024-01-29
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Amazing food and customer service
Iqra Alam . 2024-01-28
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All food is prepared to the highest quality and there is a good vibe inside. It's open until 1am! My favourite KFC branch in the area.
Tom Price . 2024-01-25
MORE AT Google
I didn’t receive the food but it says delivered…. It’s not here
Jaz . 2024-01-22
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They forgot my drinks , the driver was so bad , couldn’t find my home , didn’t speak any English so was hard do communicate, had to go and meet him half way , and obviously food was cold by the time , with no drinks .
Nelson . 2024-01-21
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Very quick delivery food was still hot very happy with the service both from justi and the delivery man
Dean . 2024-01-20
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This is my second time went to this kfc the worst I have been, First time was disappointing, second time was the same, chicken were not fresh, old, hard and cold. Again, most end up in the bin. I regret not to check first before leaving this restaurant. Utterly wasting our money and time. Won't be back.
P C . 2024-01-19
MORE AT Google
Absolute disgrace. I took my son in just now. Ordered him the children’s chicken burger meal with a milkshake and the three piece meal for myself. His ‘burger’ looked like it had been sat on. One of my chicken portions was normal size, the other two were ridiculously small (one was literally a square inch) I took one bit and it was like biting into a well used running shoe. The staff were innatentive and slow, and the napkin station was empty - in a very quiet restaurant. I took our tray back to the counter and informed them I would rather waste the £13 than eat that disgrace. Avoid at all cost.
Simon Hiiemae . 2024-01-18
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Shocking delivery service… was freezing cold food . And the driver was rude and not helpful..
Kate . 2024-01-14
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The chicken Is over cooked or barely cooked (enough to pass hygiene levels) fries are usually cold. But the gravy is nice.
Matthew Bennett . 2024-01-11
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And it was cold when it got here so I would like a refund
Tammy . 2024-01-08
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Food was as good as gets, good service,only downside no bbq sauce on this occasion
Lptpsteve Barber . 2024-01-05
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I had take away for my family but so shocked to see the quality of the food. I’ve spent my hard working money to enjoy with family but looks like it had to go in the bin. I would have to think second time to go to kfc again. Service was very poor.i believe smile comes with no cost.
Abdus Samad . 2024-01-03
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Didn’t get my food and tried to complain and just eat doesn’t work and take away had nothing to say absolutely disgusting
Steven . 2024-01-03
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The driver marked it as delivered but I did not receive it. I was stood outside for 10 minutes waiting. I received a missed call from the driver after it had rang once, I called back for them to shout down the phone to me when I said I never saw them whilst I was stood outside and they were driving back to the restaurant, not willing to turn round. My friend then called them to ask them to come back and after some back and forth the driver came back. Food at that point was delicious but not very warm.
Lilli . 2024-01-01
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Friendly delivery man, should have given a tip , will do next time, must be horrible delivering in this rainy weather, thankyou
Greg . 2024-01-01
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Gave directions of where to go and still got it wrong
Lisa . 2023-12-29
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Food arrived cold. Chips had to be thrown as when reheated just didn’t taste the same
Azam . 2023-12-24
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This has to be one of the worst KFCs around. The service is second to everywhere else. You have to fight your way through the delivery people, who treat English people as lower life's than themselves. One server was standing scratching his greasy hair and then began to fill up bags of chips. Unfortunately this is a sixth hole.
Trevor Kelso . 2023-12-23
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One of the quickest deliveries I’ve had from just eat
Amy . 2023-12-23
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The delivery person didn’t call me and drop this off at the entrance. I understand if this was a an Amazon order or something but this is food and this is the first time any delivery person from Just Eats hasn’t called me to come and receive my order. I live in a shared apartment so it’s not safe to keep my food at the entrance.
Versse . 2023-12-22
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The food was cold and thinks was missing
Bethany . 2023-12-22
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Did not turn up but apparently was delivered
Ashley . 2023-12-22
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A fast service here with very friendly staff
Steve Guest . 2023-12-19
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The delivery driver was v rude.Firstly he parked over the drive of my neighbours so they could not get in or out. At my door he was on his mobile, on loud speaker chatting. He did not give me any eye contact or acknowledgement just shuffled my food towards me. Chips were soggy unfortunately. Disappointing experience.
Sian . 2023-12-19
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The chips were luke warm without much seasoning on & also the burger wasn't very warm either 😕 😢 KFC is usually my favourite
Kim . 2023-12-15
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Didn't bring the drinks and apparently stood outside 5 minutes as couldn't find us. Said his phone wasn't working and couldn't call us and that luckily he saw headlights and found the address?? Did he expect us to go hunting outside for him? Worst delivery driver ever.
Grace . 2023-12-13
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Tbh I dono how long but was so quick he was lovely
Danielle . 2023-12-10
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Really nice kfc you walk in and order on the machines and the staff were nice as well overall a positive experience
Joe Brennan . 2023-12-08
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I have not received my order I contacted the shop they told me to contact just wag I called your number no one helped me and now I still haven’t been able to get in touch with any customer service
Jeremy . 2023-12-03
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I never have my food delivered!
Ciprian . 2023-12-03
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