High Orchard in Gloucester

Greeted by familiar friendly staff. Nice selection of food and friendly atmosphere. Possibly the music was a little loud right near my table (17).

The staff were very pleasant and helpful, we made a last minute booking for 20 people and they were more than happy to help, fair play to them getting all that food out in one go. Highly recommended

Great for a bite to eat and a drink, team were really friendly and made sure we put our car reg into the tablet on the bar, thank you!

came on sunday with my mum, never been for a sunday carvery here before so thought we would give it a try, perfect amazing food nice carvery deck and selection, very friendly staff the owner is really lovely alwyas see him when we come in, the staff that work there are really lovely. food was amazing really generous with meat, we went for large portions and added on pigs and blankets. next time hoping to see lamb on the deck!!

Good food at a reasonable price with brilliant company

I held a 60th birthday party and had a buffett. The food and staff was outstanding and could do enough for us. I took decorations which they put up for me. We had music and our own section of the restaurant. I would 100 % recommend.

Great atmosphere great food really nice staff. Apple crumble needs to be crunchy on top, the apples still had some of the core left on and needs to be served with double the amount of custard, a thimble full doesn't cut it, apart from that excellent.

THE best carvery ive ever had fantastic service by Henry and Katie. The food was absolutely beautiful and the customer service from the Manager,Henry and Katie was 2nd to none will definitely call again. THANKYOU

Great pub twice gone amazing food and service

By far the best pub I’ve been to in YEARS! Katie, Michelle and Dave were a dream team tonight and I can’t thank them enough for their gracious service and warm welcoming! Will 100% be back!

We were seated at a small table in the window that had no lighting and made it almost impossible to read the menu. We had to move the table out into the light just to see. The table was sticky and dirty. The QR ordering code was difficult for both iPhone and android to read. We ordered separately but at the same time but the meals came out about 15 mins apart. The food was expensive (eg almost £12 for macaroni cheese and garlic bread), disappointingly there were few vegetarian options but the food was ok. Average at best. No cutlery, napkins or condiments were offered or provided and we had to go and ask for them. When I went to buy a drink at the bar I discovered that people were ordering food at the bar rather than using the QR code but that wasn’t made clear and to polish it all off the patronising really young member of staff spoke to me like a child when I was paying for my drink with my apple wallet. Blatant ageism!!!!! We will not be back!!!

Good scran would recommend very friendly staff - great car park and lovely scenery right by the water too ! Wow what more could I ask for !

Tables sticky asked to be cleaned but still sticky got a share starter five pieces of wings that was it for £9.50 Hell waste of money , kebab chicken Three pieces of chicken, very poor chips and tiny bit of salad never go there again

Brilliant food, drinks and service. Dave, Michelle and Katie all very helpful

Just dropped in for a few pints didn't stay long we found it one of the dearest for pints in the area.

As always, the food was good, and the children's menu was well tested 😆

Great pub. Great food. Great friendly manager and staff. Would highly recommend to anyone who likes a pint and good food .

Pleasant pub to eat & drink in.great food,good service.

Lovely find whilst in Gloucestor. Never ate here but are planning to next time we visit. Dog friendly and lovely staff. Very clean.

Had a parking fine problem but dave sorted it out. When you go here please make sure you use the main entrance and enter your car reg. Great and friendly staff

Great food, staff could be more friendly order turned up worng and explained I wanted no sauce on my sons food but it turned up with sauce all over it, explained I asked for no sauce and the young girl huffed and just took the food away and said nothing.. 15 minutes later she came back out with the right order and just dumped it on the table and walked off!

First time for a few years and it was the best sunday dinner better than one we been to food cooked just right

Katie was the most gracious and helpful member of staff. Unbelievable customer service with a smile . High Orchard is a place to be x

Yet again amazing service from all of the staff. Rom was very helpful and a good asset to the team

Katie is the best staff member ever!!!

Thoroughly enjoyable quiz evening

What a fun night, good laugh and great atmosphere. We will be back Henry , keep those quizzes coming ....did I mention food was awesome sauce too x

Henry made the quiz night very entertaining

Food good and quiz very good with Henry

Amazing pub with great atmosphere massive shout out to Dave the manager runs the place very very well

Lovely Kebab! Would recommend. Thanks Henry

Amazing food great value for money Dave amber Henry and mckenzie were great hosts

Henry and mckenzie and the rest of the team are brilliant what an amazing place to go the landlord Dave has turned the place around nice place to have some food drink and socialise

Both Henry and Kate were great. Polite and attentive, nothing was too much trouble.

The staff at the high orchard are friendly and helpful. We had the carvery and it was really good, would recommend to anyone looking for a good place to go for a Sunday carvery

It was really good food and it is warm and welcoming

Pleasant staff and nice hot food

The person that served me was abrupt the food was horrible infact it made me ill we had a roast on Sunday the yourkshire puddings were flat and full of oil I will never go there again!

Brilliant , great service , friendly customer service

great food and great beer I've not visited for a while as have not been in the area. (last time I was my daughters god mother worked here) I was pleasantly surprised on how well the place is run now. All the staff are nice and the food was just as good. The ale on tap was very good, Its hard to find a good ale these days Will be back again soon

Had a lovely meal, food was really hot and tasty.

Look at the table they say was cleaned.

Nice pub. Good selection of food and drink

Very friendly staff, food was served hot and tasty

Went with friends for evening meal, great food and great service. Thanks to Henry and Romiley for looking after us.

Ordered Pepsi , got given Pepsi max , was not too impressed as not keen on Pepsi Max

Great place offering a mixture of everything including a Carvery on a Sunday. Very Nice guy Henry checked everything was ok, asked if he could do anything else to help us enjoy our meal and interacted very well with my little one to which she said to me in the car afterwards are we seeing Henry tomorrow. Food was nice, mrs had a chicken kebab and I had loaded fries. Both very nice. Happy to go back again.

We visited the high orchard today. Our past experiences here have been good but today wasn’t good at all. There were only 5 other tables. We waited an hour for food! It was ridiculous. The food then came and we were very disappointed. We will not be returning again. There are very few staff available to help as well, we just kept being told 10 more minutes. We don’t usually complain about things like this, we know these things happen but the restaurant was so quiet.

I visited here for a meeting with a disabled group. I was a bit dubious going as I had been there a year or so previously and it was awful so I had vowed never to go again but didn't have much choice as that is where the meeting was. I had heard that it was under new management so hoped it would be better. I was very pleased to find that it is much improved since my previous visit. It was clean and tidy, the staff were helpful and the food was great. I will certainly visit again.

Paid for parking, redeemed my ticket over the bar, so I believed all was good. I have been chased by the parking company and now solicitors for a parking fee that I don’t owe (£170) for over 12 months, even though the management of the pub have told me that they have cancelled the fine as I did nothing wrong. So stressful having Gladstone solicitors ( they are an ethical company !!!) chasing me and threatening further action, even though I have sent them proof that the pub said they have cancelled the fine. What a nightmare situation and all because I meet two work colleagues for one drink. Steer clear.

Pre booked for 11 of us. First time in good few years family been all together. The staff were absolutely lovely, the food was absolutely lovely and as a family had a fantastic experience. Will most definitely return. Thank you so much High Orchard.xx

Great food and staff are fabulous

Pleasant pub with decent food. Good location for the Quays shopping outlet.

Had a nice meal there, not a bad price and lots of seating!

Poped in had a fantastic meal we'll presented and very friendly happy staff highly recommend

Dave and the team run a tight ship

Easy parking, friendly staff, good food.

I brought my mum out for a carvery after several fantastic visits! Love the good, love the cocktails(The long island iced teas hit the spot) ! And the service and atmosphere is chill and enjoyable. Will be back!

Really lovely food and drinks. Staff were friendly. A small wait for food, but it was busy, so no ones fault. Would eat here again

Nice food and good service. Always pop.om before football for a pint! 👌

We had Sausage and mash with peas, sauteed onions and gravy...took over 35 minutes to arrive, plate was red hot, so was the small egg cup size gravy jug, my friend burnt her hand on it, had to use napkins, ...you could tell had been kept in oven, peas were dried and shriveled, sausages were hard and dried out, no onions at all, enough gravy to cover 1 sausage, had to use 4 of the virtually empty bottles of brown sauce instead...and expensive for what you get... sorry won't be back

Had jacket potatoes with beans and cheese didn’t taste the best order at the bar what the girl was lovely and plenty of seats just wouldn’t recommend the jacket potato

Good for a quick meal, excellent value for money.

We stayed the night in our motorhome at the back of the pub and had a really peaceful nights sleep. The pub food was excellent, tasty and hot and all the staff were friendly and helpful. It was quite quiet the evening that we were there, but it was midweek but guess it gets really busy at weekends and they8 have lots of things going on at different times of the week. Well worth a visit.

I recently visited the High Orchard pub after new owner and I must say, it has undergone a complete transformation. From the top-notch quality of the food to the warm and welcoming service, this pub has truly been revamped. The staff greets you with a wide smile, making you feel right at home. In my opinion, it's probably the best pub in the area now. Congratulations! Visiting you is always a great choice. ❤️

My mum and I called this evening . We come from Hereford and come to Gloucester every week to visit a friend in hospital . Have noticed this pub and it always looks busy so we thought we would give it a try . First impressions, very clean , airy , spacious and was soon welcomed . Ordered drinks and went to a table . Went up to order food and Henry behind the bar was the most friendly and chatty . He came and checked that all was ok with our food and once again when we had finished . I have to say that Henry’s friendliness is and service is such a rarity these days . To have someone appreciate your custom and to go above and beyond really makes you realise what we are missing in most other establishments . We are coming back for a Sunday carvery , may even make this our regular go to every week and may even give quiz night Thursdays a go . Well done Henry and thank you 🙏

Our waiter David was very polite and helpful our food was delicious,we will definitely return,I would recommend 100% for service and value

We messaged to see if we could stay over in our camper van as saw it recommended on a site and the staff straightaway text to say yes, we booked a table for food and drinks and asked to be located near a tv so we could watch the football . The staff and landlord were amazing and gave us a great spot . The food was delicious and the atmosphere friendly and buzzing ! We will definitely return before the end of summer , best night we’ve had n a long time !

Friendly & helpful staff Good, timely service of food which was piping hot, tasted fresh and cooked as requested. Bonus using a 30% discount. We all had a lovely meal

The new staff/management are great, food is nice again as it really went down hill with the previous manager so we stopped coming. We thought we’d try again and glad we did, lovely food and atmosphere x

Thank you so much for a great lunch today and celebrating my boy's 13th birthday! 🎂 We will return!

Food was standard. Was a very busy day and the staff were very rushed. Atmosphere very loud with screaming kids. Had a drink spilt on me but they were very apologetic so no worries. Probably wouldn't come back.

***New Ownership*** Taken over my new ownership in last few months and have turn this place around! Great service, food, prices. Welcoming and friendly atmosphere. Highly recommend

a lot of staff but you have to order at the bar. The meat was tough and oversalted. The pub has great potential, but if they don't start doing something differently, they won't be around for much longer.

Had a family carvery/a la carte for 14 people. Food was excellent, staff friendly and helpful and a very supportive manager.

The "restaurant" at our hotel was closing at 5pm for some unexplained reason so we wandered over the bridge and found this place, and I am so glad we did. The staff were so welcoming as soon as we walked in and could not do enough for us. We opted for the carvery and it was just so lovely from start to finish. All the staff were so nice to us, the lady with the long red hair who seated was so polite and cheerful. I do want to make a special mention of the gentleman who was on the carvery, what a lovely man he was. He made it all feel so personal, he seemed to really care about the meat he was serving and the customers getting the very best service. He told us about all the veg etc and made it feel like having dinner at your uncles house. The veg was all fresh not frozen and very tasty and the meat was cooked to perfection. If we are ever in the area again this will be high on our list to visit again. As our hotel was not brilliant this helped to make our stay a little more palatable. Thank you to all the staff.

Me and my partner came for our evening meal, he had a carvery and I ate from the pub menu, we both really enjoyed our meals. Dave the landlord was really friendly and helpful and all the staff we came across were equally as lovely. Will definitely be back

Good service and attentive staff. Lovely food at decent prices. Nice, relaxed atmosphere.

Really nice pub food. In a group of 6 and we all enjoyed out meal's. And great service. Highly recommend.

Booking a table online was easy. Choice of tables. Service was very quick which was great as we had a concert to get to. All staff were very helpful and friendly. Good range of items on the menu and very reasonable prices. Food was good - particularly the steaks.

Staff were brilliant really considerate to my Dad seating us near a door due to poor mobility Food was way better than expected based on preblvious visit a few years ago. We'll be back!

Recently went for a meal here and whilst the overall service was good, I did have to go to the bar to get garlic dip for my starter breaded mushrooms and to get some English mustard, Now this happened when going to the bar to order our deserts a gentleman behind me introduced himself as the landlord, and told the member of staff that our final round of drinks and deserts were to be paid by him, as he was aghast that I had had had to go go to the bar to chase up our encouragements etc we spoke briefly what a really nice guy, restored my faith in the level of service offered in any company, this may or not be a family business, but it genuinely did feel like one, I would genuinely and sincerely recommend to anyone and everyone I know. All the best Graham and Gail, Nuneaton Warwickshire

Great service, very friendly staff and helpful .

Really nice atmosphere, clean, served really quickly and the food, rump steak, was perfect. The staff were friendly to and couldn’t do enough for us.

Ordered 2 8oz rump steaks and lattes. Quiet atmosphere, served quickly by friendly staff. Food was excellent.

Amazing place with amazing staff, superb food and spotlessly clean

Lovely helpful staff Great choice of food and hot.

We went for a meal at tea time and enjoyed it, very nice meal, cooked just right, inside was nice and clean, tidy, and good decor. Will be back soon.

Went for lunch, it was first class, served quickly, piping hot food and plates. Food was delicious we will definitely return

Lovely staff, beautiful meal. 30% discount with online code.

Went in for food and and had amazing carvery vegetarian and Normal meals. The carvery and service was first class looking forward to the next visit.

Under new management… Visited this pub today (27/4/24) and it is absolutely fantastic, great location, the friendliest staff and amazing food! The pub is so warm and welcoming with a great atmosphere and the staff literally can not do enough for you, We are coming back on Friday (3/5/24) for the first live music event so really looking forward to that! This place really does deserve my 5 star rating… well done to all at The High orchard!

Expensive wine !!!! Forgot To order peppercorn sauce and the waitress says not to worry and she will give it to us, then 1 came out when we needed 2. Another 1 came out then another waitress came out and tried to charge us. Being so quiet on a Friday evening I understand why now

First time in here and wow great service and food. I’ve eaten at a fair few Marstons but this was so much better. The landlord Dave was very welcoming and we will returning

Food is always nice but most of the time we have to wait 45 minutes for our food.

Easy to book a table (though it wasn't very busy) Prompt service and food arrived quickly as described on the menu. Plates were hot (good point) and food was cooked properly which we both enjoyed.

Friendly, efficient, happy staff, quick service and great food. Every member of staff was smiling, wow what an impact that has on your enjoyment as a customer. Very highly impressed, and it keeps getting better

When we arrived we were told there would be a wait on food - which is fine. However, We waited an hour and 15 minutes for a plate of bbq pulled pork nachos to come out, to find out the girl behind the till entered it in wrong - even though I doubled checked the order with her! We were then told we had to wait an extra 30 mins whilst another table ( who arrived after us) had to have their mains before we could get ours. Considering there was a promotion on, you would think the restaurant would put more staff on and more chefs OR limit the amount of bookings! There were so many empty tables and yet my booking ( a table of 3 ) would’ve taken nearly 2 and hour hours for a plate of nachos and 3 pub classic mains. The pub did tell us they had large tables to cater for but this should not stop other tables from being served in a timely manner. We ended up leaving without our main meals. Ridiculous way to run a restaurant. Lots of unhappy customers last night. Will not be returning which is a shame as the food is actually really nice.

If I could give zero stars I would. We booked a table for 3 on a Saturday evening. Upon arrival we were shown to our table and were told that as they had just taken orders for two large groups, there may be a short delay in our food being served. This is despite les than half the tables in our area being used. Anyway, more than an hour after our order had been placed, we asked when our stater would be coming. Once again the excuse of the large groups was given but should be in the next 5-10 minutes. Fifteen minutes later our starter arrived .... and was wrong so it went back to the kitchen, only for the manager to query that they had delivered what was ordered. A discussion ensued which determined the person entering the orders on the system had got it wrong. (This also happened the table next to us). Our starter (as ordered) arrived and was in fact very nice. About 10 minutes after the starter plate was cleared, we asked when our mains would be coming ... and this is what we were told - because we had a starter, our mains had been put to the back of the queue and other tables mains are being done before ours and there would be a wait of 20- 30 minutes at least. At this point (nearly 1 3/4 hours) we gave up; got a refund for our food order and left .... never to return again 🤬🤬🤬🤬🤬🤬 If a restaurant cannot handle a relatively quiet Saturday evening, with their restaurant about 1/3 full, why take a booking?

Popped in to the high orchard on off chance as are local pub didn't have a mixed grill. So we tried here and WOW what a mixed grill amazing food my daughter had the Tikka masala curry was beautiful 3 empty plates and no room for desert.. we will definitely be back. Lady behind the bar was so welcoming and friendly camw to are table a few times check everything was ok had a great laugh and joke with her. You will see us again soon