Based on 1.069 opinions finded in 3 websites
Based on 1.069 opinions finded in 3 websites
Nº 275 in 433 in Gloucester
Nº 43 of 55 British in Gloucester
Opinions
We have arrived for our second visit in a month and the food and service was excellent both times! Great atmosphere and very friendly accommodating staff
Nicola C . 2024-11-06
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I recently visited The Royal Oak in Gloucester with my family, and it was a great experience from start to finish. The moment we walked in, we were welcomed by the incredibly friendly staff who made us feel right at home. The ambiance was warm and inviting, perfect for a family gathering. I decided to try the mixed grill, and it did not disappoint. The selection of meats was cooked to perfection—tender, flavourful, and served with delicious sides. My family also loved their meals, and we were all impressed by the variety on the menu catering to different tastes. What truly made our visit memorable was the outstanding service. The staff were attentive without being intrusive, ensuring we had everything we needed and even engaging in friendly conversation that added a personal touch to our dining experience. Overall, The Royal Oak offers a delightful combination of excellent food, a cozy atmosphere, and top-notch hospitality. I highly recommend it to anyone looking for a great place to dine in Gloucester. I would definitely return!
Martyn Forryan . 2024-11-04
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Went to this pub for a bit of food realised there was a singer on who by the way was amazing with everyone, bar staff were great and welcoming me and family loved it and definitely be going back seen a review about not putting rugby on which is rubbish why would u when a singer is on ridiculous point to make again great pub great singer highly recommended x
Michael D . 2024-11-04
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Very busy locals pub, good grub , staff and atmosphere.
Kev Woodfield . 2024-11-03
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Great place for food and a pint
Mckenzie Morgan . 2024-11-02
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Came in for a few beers, football and rugby both shown on tv with sound. Atmosphere was good. Staff were excellent and very attentive. Highly recommend a visit!!
Steve Gelder . 2024-11-02
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went last night for a few pre drinks, was a great atmosphere they had a live singer (i got involved too) all staff were dressed up and really made an effort, customer service was spot on i was served by a girl called trinity, she was very polite. drinks are cheep too
Chloe Nash . 2024-11-02
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Lovely food, lovely staff, nice pub, definitely will be back, good deal on Friday, buy 1 burger and 1 for free, chocolate fudge is the best
Alesia D . 2024-11-02
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Great atmosphere. Staff member, Trinity, was polite and fulfilled drinks orders in timely matter
Nahdeem Bacchus . 2024-11-02
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Ask them to put the rugby on but instead it's championship football and a naff singer. You'd think this was Gloucestershire a rugby county but no. Sticky tables and minging toilets with prices you might as well pay in town with some sport options
Lord Elrond . 2024-11-01
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Great atmosphere in the bar tonight. I think it was the pubs darts team playing. Food was great and the service was spot on. The manager was very accommodating and made sure everything was all good. Thanks guys 🙂
Grant Mayer . 2024-10-29
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Visited with some friends and will definitely be returning! Great food and service, and a special thanks to Kelly
Gary Clay . 2024-10-25
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Amazing service. Definitely recommend a visit!
Stu Brown . 2024-10-25
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customers are not getting the full service atmosphere has sadly deteriated on last few months. Some staff complacent and bringing pub down. Customers were the heart of Hucclecote. Needs complete overhaul. To stay competitive and stay in the game.
Ruth Allen . 2024-10-23
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Came for food over lunch, the atmosphere was good and the manager was very helpful. Will be back to visit again soon
Marie Madden . 2024-10-22
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They let me stay in the carpark overnight with my campervan for a few drinks and a meal. Lovely food. Good selection of beers, good atmosphere for a Monday night.
Daniel Rees . 2024-10-21
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Great place, been going for years but I have to say the men's toilets smell. Sorry to say that, the way I look at it if the toilets are bad what's the kitchen going to be like and if the kitchen is spotless so should the toilets be. This won't stop me going but I need to raise it . Mr P Figliola
Pro Figliola . 2024-10-20
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The new manager is a breath of fresh air! The atmosphere just feels better. Well done.
Sarah Park . 2024-10-15
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Went there last night with friends the lady serving behind the bar was so friendly and very helpful and polite she and the new manager are so lovely made us feel so welcome food was lovely great service definitely will be going back
Carole Bull . 2024-10-10
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Friendly staff and nice food. Especially for a chain pub.
Nigellus Latin . 2024-10-07
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Amazing service from the new manager Kelly! Staff all friendly especially Kim! Food came out quickly will definitely return
Chloe Spencer . 2024-10-05
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Great service. Good was hot and came out in good time. Good atmosphere in the pub
kelly dunn . 2024-10-02
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Food was quick but then it always is for hungry horse pub chain, doesn't disappoint, good food and value for money
Gareth . 2024-10-02
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Brilliant service. Lovely staff. Great food. Very accommodating to my disabled sister. Moving tables around and keeping her in a controlled sound environment. And assisting to her needs. Would fully recommend to anyone.
Owain Newman . 2024-09-24
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7.99 each for breakfast paid extra for toast, I have given 4 stars as the beans were not hot enough, you get 6 mushrooms which were small and shrivelled. 3 breakfasts added extras were 3 toast, 2 eggs and a sausage on others plates non refill tea, latte and coke £40! Other hungry horse establishments food is far better The girl who served us with red hair is wasted there, her customer service is outstanding. The pic is of the standard breakfast with toast as extra
flp30 . 2024-09-08
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The food was average but me and the group I was with have very dodgy bellies since coming here today at lunchtime. Abit let down :(
Jade J . 2024-09-04
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one of the best pubs in gloucester, nice friendly staff and good atmosphere
daisy-leigh ellis . 2024-08-27
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Lovely place to go staff are wonderful and food tastes amazing
Leanne Richards . 2024-08-24
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Good place for some sports and atmosphere
sai rowly . 2024-08-21
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Very friendly staff, food cooked to perfection. Atmosphere very welcoming.
Sascha Hayes . 2024-08-21
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Great atmosphere and good food and friendly staff . The bar staff were welcoming and greeted us with a smile and positive attitude
Ethan J . 2024-08-20
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Really nice place for some lunch . Was met with nice staff and a good menu - family and friends were satisfied will be returning here for sure !
Ethan R . 2024-08-20
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Amazing place wonderful staff was getting amazing service from cam and lau
Phill . 2024-08-19
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Great atmosphere, bar staff are lovely and poured a great pint
Kevin Sweet . 2024-08-18
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Welcoming local pub. Went to see a band, very busy but no wait to get served. Hard working and friendly staff
Robert Holdsworth . 2024-08-10
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went in at a fairly quiet time but nice vibe and staff very friendly, skye who served us on the bar especially was very helpful and nice
Nyx Holmes . 2024-08-08
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Amazing service from young lady skye was polite and respectful
Scott Capstick . 2024-08-08
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Top man cam perfect pint ross did well taking my money and skye bossed them
Antony Bird . 2024-08-08
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I’ve been coming to Royal Oak for many years now and at times it’s been less than good! Come to meet friends for dinner and it was amazing! The food was hot and cooked very well, the staff were lovely and we waited a more than reasonable amount of time for our food. Will definitely be back! 🌟
Lauralou19822 . 2024-08-07
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The service that me and my partner received was next to nill. It was the worst experience I've ever had in hospitality I'm a very reputable chef and have just finished catering for Boeing at the Farnborough air show then York races I decided to visit your venue as I'd worked an 100 hour week and thought it would be nice for someone else to cook for me for a change. Me personally as a chef would pull the menu item rather than replace an item that isn't and like for like match on the menu and inform front of house and remove said item from the till I'm sure you'll be aware of Natasha law and menu substitutes and they need to be adhered to by law. Such shady practice can't be let to continue within the industry The bathroom facilities were abysmal to say the least.
Stephen Falcus . 2024-07-28
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Not really like it used to be. But everything has to change with the times say that paying £4.80 for a lager is not for me 🤷🏻♂️
J S . 2024-07-18
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Lovely choice of beers and great staff
Ken Kennedy . 2024-07-10
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Good meal deals for cheap night out.
Ananda Tarren . 2024-07-08
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Food was amazing. Great service. Can't fault this place.
Michelle Portman . 2024-07-01
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Brill sports bar and service especially Lau, chicken wings luvely so are the local people, Always friendly staff & great improvement frim years gone by
Scott . 2024-06-30
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Value for money. Clean and tidy and food excellent with very short waiting time.
Ian Rigby . 2024-06-29
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Lau is the hardest worker I’ve ever come across. Always so friendly and moving about the pub. Thank you so much for always looking after me.
Nora I . 2024-06-27
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Had a fantastic experience whilst out for a small family dinner. Was greeted and served by Kim who was bubbly and friendly throughout and made it seem like no requests were too much as my children changed their minds and wanted straws. Despite the venue being busy we didn't appear to wait too long for our food to arrive and they ensured the childrens food was brought out before the adults food. All meals were good quality and very enjoyable. Would definitely recommend this place for service, food and value for money
Laura S . 2024-06-20
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good place for reasonable food, i was served by Kim, nice to see a smiling face and very quick service, very happy overall thanks
Ab . 2024-06-20
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Lovely Scran whilst watching the Euros Josh served me with a smile at the bar and I really enjoyed my time at the oak will be coming back soon
Scott C . 2024-06-15
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Chewy gristly steaks, burger and kids meal were apparently good. Candymania sundae didn't live up to the advertised
sean . 2024-06-14
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Very short staffed, took over an hour for the food to be served even though most of it had obviously been on a hot plate for over half an hour meaning the food was cold and dry. The ‘sizzler’ dishes weren’t sizzling! The staff were doing their best but the management need an urgent review of how they run this pub. I won’t be going back anytime soon, compared to other Hungry Horse pubs the food was like from a different menu. Just been back 7 months later and what a change! Quick service, food hot and tested nice. Will give this 4 stars now and go back to have other menu options and consider giving 5 stars.
Simon Golch . 2024-06-07
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Great atmosphere as usual. Although I don't live in Gloucester, it's become our regular when we visit 😀
Blossom Styles . 2024-06-02
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I would like to comment on the delightful experience me and family had at the royal oak and how helpful Gabby vaile was in making the evening so good.
Oliver Harris . 2024-05-24
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Had a great evening and brilliant service from Gabby
Steve Bottomley . 2024-05-24
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Cam and Adam are always polite and really helpful nothing is too much trouble. Definitely worth going to this pub.
Charles Winters . 2024-05-19
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Great pub, Angelika and Josh served me with a smile and drinks were nice.
Azuma . 2024-05-19
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Popped here for dinner as just me and hubby at home. Was very busy, but food came out very quick, and was very nice.
Rebecca Pattenden . 2024-05-16
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Lovely place to come friendly staff and lovely food
Carole Gelder . 2024-05-13
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Came in and was served by Trinity and Cameron. I felt that being a wheelchair user I am always in the way and a burden but they made me feel that nothing was too much trouble! I will definitely be coming in again with my family as I have never been made to feel so welcome before. Thank you Trinity and Cameron
Michelle davies . 2024-05-12
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Great service from Ross & Josh. Food was good - enough selection, including vegan choice 👍
Andrea Lindsay . 2024-05-12
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I was served by trinity the last few times I was here, she listened amazingly and made sure everything was correct. the food was on point and service was amazing 10/1p
Destiny . 2024-05-12
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I went into the Royal Oak a few times now and was served by Trinity who was fantastic! Nothing was too much trouble and she was so bubbly and kind! Will definitely be going again on a weekend!
Chelle Davis . 2024-05-12
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Fantastic experience came with family served by trinity and Cameron food was delicious so well done to the chefs very clean and staff always busy cleaning etc
Kevin Knowlden . 2024-05-12
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Visited here with family last week. Booking process was easy, ordering straightforward and friendly service. Wide variety on the menu, reasonably priced and was shocked at the size of the portions, so feel excellent value for money. Will definitely consider visiting again to try some other options on the menu!
Jason . 2024-05-11
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Lovely place to visit. Friendly and homely
Shane Mr . 2024-05-01
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It's a good value hungry horse with friendly staff and a nice atmosphere.
Alan Clark . 2024-04-30
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What lovely staff they have here, all very attentive and food was exquisite. Offered colouring to our children which was a lovely little touch. Desserts were also lovely. Will be returning soon Thankyou for the experience guys :) all smashing it
Felicity . 2024-04-27
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Popped in for a bite to eat at lunchtime midweek. Unfortunately no Real Ales on. Food was reasonably priced and plentiful. Staff couldn't have been more helpful or friendly.
Ray Jackson . 2024-04-24
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Good ol' fashioned local. Value for money. Good staff, shame about a few ignorant patrons- family pub, but less so when sports are screened- kids need ear muffs :)
Sam HARRIS . 2024-04-23
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Amazing service and nice atmospher. shout out to angelika and Kim for their nice friendly service
Michael Mcgrane . 2024-04-21
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Great food and great service Sunday roasts are the best around.
neil taylor . 2024-04-21
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Amazing place! Kim is the bomb! Angelica is also the bomb! Amazing service! Friendly atmosphere!
Niall Dgama . 2024-04-21
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Amazing place with friendly staff especially shout out to Kim and Angelina for amazing service at the bar
Adrian George . 2024-04-21
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Emily & Paddy were helpful and friendly, meal excellent good night out
richard croft . 2024-04-17
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Went for an evening meal. As it was Thursday we opted for the free starter deal. Due to a mess up on the till we got the wrong meal (the same item appears twice on the menu in 2 different categories). We paid with vouchers, which means that we only pay for drinks. During the meal it became clear that the wrong menu item had been selected at the till. This meant that we had been overcharged. We were offered a " free" pudding to take away, which we accepted. The place was unlike others in the chain. It was more like a social club than a pub.
Bill Kelly . 2024-04-13
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Great staff, Paddy is always friendly. Good food. Great service
David Knowles . 2024-04-10
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Awful! Things have gone down hill over the past couple of months. Tables dirty, service not as it should be. Won’t be returning
James Jones . 2024-04-06
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Great service, Emily on the bar was very friendly and informative. We will definitely return.
Samantha Huckson . 2024-03-30
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Cam and Adam are fantastic on the bar great service
Jonathan Bolton . 2024-03-28
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Good pub, great value and great service from Cameron, Josh and Angelika also great attention to cleanliness of tables from lau
Kev Phelps . 2024-03-28
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Warm welcome and good hospitality throughout our visit. We popped in for food and drinks and were warmly greeted by Kim and Trinity who were attentive and helpful throughout our visit. We were also impressed by the service that we received from Lau during our visit too.
Richard C . 2024-03-24
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Lau has been very helpful and accomodating to us. Came in for an after work drink and he found us a table and has been a great host all night.
Holly B . 2024-03-22
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Everything was really good especially as it was two meals for under 12 pounds. And lovely and hot
Chris Harris . 2024-03-20
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Generally poor, table sticky, windowsmouldy, felt unclean to be honest, quite a let down. How much more specific do I need to be?
David J MacKillican . 2024-03-19
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Amazing service very profesional and freindly the food was brilliant and quick to arrive i shall be going again and i recommend for anyone of all ages.
Monty G . 2024-03-17
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Extremely good service, very friendly staff, had an amazing time, the food was cooked to perfection, would definitely recommend to anyone, definitely going back soon!
robert b . 2024-03-17
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extremely good service, the food was cooked perfectly and the staff couldn’t be any nicer definitely would go again, recommend to everyone
catherine Y . 2024-03-17
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Food was amazing and lots of choice for the kids. Royal Oak has great atmosphere and the staff were all very friendly. Would recommend!
Josh C . 2024-03-16
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First time I’ve been in the “Oak” for a while and chose what I thought would be a quiet Wednesday. Place was packed and we were lucky to get a table. No real wait on food out and really good. Staff very friendly. The one young waiting staff girl (short, black hair, may have had a foreign accent) who was working really hard all shift even tempted us to have some desserts. Great stuff. Massively better than a lot of chain pubs I’ve visited. Will be back in the future!
Shaun Tippins . 2024-03-13
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Food was ok, didn't have any sauce for halloumi sticks. Staff were more interested in watching the races and seem to pay more attention to the regulars, wouldn't go there again
Amy Richards . 2024-03-12
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I come in with my family to watch the races. I was served at the bar by gabby and she was amazing. I highly recommend!
Lauren Bossons . 2024-03-12
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Excellent value for money. Food is good value & served hot. Would have given 5 stars, however, having had this 'sharing' dish on other occasions this time we only had one scampi & one prawn whereas have had more in the past. Consequently not enough seafood for 2 people. Still good value though.
Julie Starr . 2024-03-11
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Table booked for Sunday 1pm Booked for a family lunch. I wasn’t expecting much as been told it wasn’t a particularly “smart” place. I had Tesco vouchers that needed using up and this was the nearest. Firstly, Booking system all good and reminders sent. I needed to adjust booking and that was all done too. Communication great. Additional person added and table was all ready when we arrived. Secondly, first impressions - Decor was modern and fresh. Atmosphere ok, the football was on big screen but didn’t hinder meal. Six adult meals ordered at a total of £61. Thought this was great value. Drinks also well Priced - G&T about £3! Food arrived really quickly after ordering - and good amount of food. Steaks cooked well, although one ordered for rare was a bit over cooked for my son, but he ate it all anyway! Staff checked if we had everything we needed and checked that food was ok. All of us too full for dessert! Particular mention to the steak and ruddles pie , it looked good and was enjoyed by recipient. In all I was pleasantly surprised by The Royal Oak. Friendly staff, quick service, nice decor. Well priced meals and drinks and apparently some some parts are dog friendly - so will definitely return on a dog walk next time! A nice little pub!
Sarah Williams . 2024-03-10
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Sticky tables and menus, staff were friendly but gave a hurried impression. Prices nice and cheap
Nathan W . 2024-03-10
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Great food at reasonable prices, our Barman/waiter was lovely & friendly too. Fab food & service, what more could you ask? 😋
Glossybird . 2024-03-07
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I came in today for a meal with my family. The food was lovely and got served at the bar by a lovely lady named gabby who made us feel very welcome. The food came out very fast and all the staff seemed lovely. Thank you to the Royal Oak for this fantastic experience
Miles A . 2024-03-07
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I came in today with a few friends for a drink. I was served at the bar by gabby and she was amazing. Some of the best service i have received. I highly recommend!!!!
T1867UXlaurenb . 2024-03-07
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Parents allowed their children to run around the bar playing hide and seek, and to play on the floor and getting in the way of other customers.
Bryan Hall . 2024-03-03
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From our last experience here it has much improved since new management has taken over. As being a wheelchair user the staff and management could be more helpful in making sure I was seated safely and in a easy accessible area. Food was good and over all feel was warm and freindly
Tracie Rosser . 2024-03-01
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2692 Opinions
Michelle was amazing!! She was extremely friendly and made us feel welcome. She also recommended both a great drink and meal. Can’t wait to come back!! Thanks Michelle!!
2119 Opinions
Lovely atmosphere, come here all the time with the family, food Brilliant, staff Amazing & inside is comfortable and festive 😀 always our number one place to go
153 Opinions
We've eaten here before and it's been good. Not so today. We ordered a sausage brioche bap and a bacon, sausage and egg brioche bap. For the two plus a water it came to £17.50. I'd have been happy with that if the two meals had arrived with some sort of salad or garnish, but no, bap on bare plate. Both brioche baps were quite stale. The service was good but it was pricey for poor food. Not surprisingly it was empty other than us, on a busy Wednesday lunchtime in a prime spot in the centre of Gloucester.
167 Opinions
A good old get together with pals and use of the skittles Alley. The buffet was truly impressive whilst unfortunately almost every beer I tried tasted not so fresh. Staff were polite but they knew the pipes weren’t great. It was awkward. Nice people, nice food beer not so great. Convenient for the Rugby of course.