Based on 1.036 opinions finded in 3 websites
Based on 1.036 opinions finded in 3 websites
Opinions
7.99 each for breakfast paid extra for toast, I have given 4 stars as the beans were not hot enough, you get 6 mushrooms which were small and shrivelled. 3 breakfasts added extras were 3 toast, 2 eggs and a sausage on others plates non refill tea, latte and coke £40! Other hungry horse establishments food is far better The girl who served us with red hair is wasted there, her customer service is outstanding. The pic is of the standard breakfast with toast as extra
flp30 . 2024-09-08
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The food was average but me and the group I was with have very dodgy bellies since coming here today at lunchtime. Abit let down :(
Jade J . 2024-09-04
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Really nice place for some lunch . Was met with nice staff and a good menu - family and friends were satisfied will be returning here for sure !
Ethan R . 2024-08-20
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Great atmosphere and good food and friendly staff . The bar staff were welcoming and greeted us with a smile and positive attitude
Ethan J . 2024-08-20
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I’ve been coming to Royal Oak for many years now and at times it’s been less than good! Come to meet friends for dinner and it was amazing! The food was hot and cooked very well, the staff were lovely and we waited a more than reasonable amount of time for our food. Will definitely be back! 🌟
Lauralou19822 . 2024-08-07
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Food was amazing. Great service. Can't fault this place.
Michelle Portman . 2024-07-01
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Brill sports bar and service especially Lau, chicken wings luvely so are the local people, Always friendly staff & great improvement frim years gone by
Scott . 2024-06-30
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Value for money. Clean and tidy and food excellent with very short waiting time.
Ian Rigby . 2024-06-29
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Lau is the hardest worker I’ve ever come across. Always so friendly and moving about the pub. Thank you so much for always looking after me.
Nora I . 2024-06-27
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good place for reasonable food, i was served by Kim, nice to see a smiling face and very quick service, very happy overall thanks
Ab . 2024-06-20
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Had a fantastic experience whilst out for a small family dinner. Was greeted and served by Kim who was bubbly and friendly throughout and made it seem like no requests were too much as my children changed their minds and wanted straws. Despite the venue being busy we didn't appear to wait too long for our food to arrive and they ensured the childrens food was brought out before the adults food. All meals were good quality and very enjoyable. Would definitely recommend this place for service, food and value for money
Laura S . 2024-06-20
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Lovely Scran whilst watching the Euros Josh served me with a smile at the bar and I really enjoyed my time at the oak will be coming back soon
Scott C . 2024-06-15
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Chewy gristly steaks, burger and kids meal were apparently good. Candymania sundae didn't live up to the advertised
sean . 2024-06-14
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Very short staffed, took over an hour for the food to be served even though most of it had obviously been on a hot plate for over half an hour meaning the food was cold and dry. The ‘sizzler’ dishes weren’t sizzling! The staff were doing their best but the management need an urgent review of how they run this pub. I won’t be going back anytime soon, compared to other Hungry Horse pubs the food was like from a different menu. Just been back 7 months later and what a change! Quick service, food hot and tested nice. Will give this 4 stars now and go back to have other menu options and consider giving 5 stars.
Simon Golch . 2024-06-07
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Great atmosphere as usual. Although I don't live in Gloucester, it's become our regular when we visit 😀
Blossom Styles . 2024-06-02
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I would like to comment on the delightful experience me and family had at the royal oak and how helpful Gabby vaile was in making the evening so good.
Oliver Harris . 2024-05-24
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Had a great evening and brilliant service from Gabby
Steve Bottomley . 2024-05-24
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Cam and Adam are always polite and really helpful nothing is too much trouble. Definitely worth going to this pub.
Charles Winters . 2024-05-19
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Great pub, Angelika and Josh served me with a smile and drinks were nice.
Azuma . 2024-05-19
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Popped here for dinner as just me and hubby at home. Was very busy, but food came out very quick, and was very nice.
Rebecca Pattenden . 2024-05-16
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Lovely place to come friendly staff and lovely food
Carole Gelder . 2024-05-13
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Came in and was served by Trinity and Cameron. I felt that being a wheelchair user I am always in the way and a burden but they made me feel that nothing was too much trouble! I will definitely be coming in again with my family as I have never been made to feel so welcome before. Thank you Trinity and Cameron
Michelle davies . 2024-05-12
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Served by trinity a few times whilst visiting here she’s absolutely lovely and very attentive food is amazing here great service
Scott Capstick . 2024-05-12
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I was served by trinity the last few times I was here, she listened amazingly and made sure everything was correct. the food was on point and service was amazing 10/1p
Destiny . 2024-05-12
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I went into the Royal Oak a few times now and was served by Trinity who was fantastic! Nothing was too much trouble and she was so bubbly and kind! Will definitely be going again on a weekend!
Chelle Davis . 2024-05-12
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Fantastic experience came with family served by trinity and Cameron food was delicious so well done to the chefs very clean and staff always busy cleaning etc
Kevin Knowlden . 2024-05-12
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Great service from Ross & Josh. Food was good - enough selection, including vegan choice 👍
Andrea Lindsay . 2024-05-12
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Visited here with family last week. Booking process was easy, ordering straightforward and friendly service. Wide variety on the menu, reasonably priced and was shocked at the size of the portions, so feel excellent value for money. Will definitely consider visiting again to try some other options on the menu!
Jason . 2024-05-11
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Lovely place to visit. Friendly and homely
Shane Mr . 2024-05-01
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It's a good value hungry horse with friendly staff and a nice atmosphere.
Alan Clark . 2024-04-30
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What lovely staff they have here, all very attentive and food was exquisite. Offered colouring to our children which was a lovely little touch. Desserts were also lovely. Will be returning soon Thankyou for the experience guys :) all smashing it
Felicity . 2024-04-27
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Popped in for a bite to eat at lunchtime midweek. Unfortunately no Real Ales on. Food was reasonably priced and plentiful. Staff couldn't have been more helpful or friendly.
Ray Jackson . 2024-04-24
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Good ol' fashioned local. Value for money. Good staff, shame about a few ignorant patrons- family pub, but less so when sports are screened- kids need ear muffs :)
Sam HARRIS . 2024-04-23
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Great food and great service Sunday roasts are the best around.
neil taylor . 2024-04-21
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Amazing place with friendly staff especially shout out to Kim and Angelina for amazing service at the bar
Adrian George . 2024-04-21
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Amazing service and nice atmospher. shout out to angelika and Kim for their nice friendly service
Michael Mcgrane . 2024-04-21
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Amazing place! Kim is the bomb! Angelica is also the bomb! Amazing service! Friendly atmosphere!
Niall Dgama . 2024-04-21
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Amazing place wonderful staff was getting amazing service from Angelika and lau
Phill . 2024-04-21
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Amazing customer service and nice atmosphere nice service from Angelika lau and stoyan. Definitely recommend
Stu Brown . 2024-04-21
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Emily & Paddy were helpful and friendly, meal excellent good night out
richard croft . 2024-04-17
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Went for an evening meal. As it was Thursday we opted for the free starter deal. Due to a mess up on the till we got the wrong meal (the same item appears twice on the menu in 2 different categories). We paid with vouchers, which means that we only pay for drinks. During the meal it became clear that the wrong menu item had been selected at the till. This meant that we had been overcharged. We were offered a " free" pudding to take away, which we accepted. The place was unlike others in the chain. It was more like a social club than a pub.
Bill Kelly . 2024-04-13
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Great staff, Paddy is always friendly. Good food. Great service
David Knowles . 2024-04-10
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Amazing place to spend time with family and lovely food ❤ the staff are amazing and friendly ❤
Angelika Osipova . 2024-04-10
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Awful! Things have gone down hill over the past couple of months. Tables dirty, service not as it should be. Won’t be returning
James Jones . 2024-04-06
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Great service, Emily on the bar was very friendly and informative. We will definitely return.
Samantha Huckson . 2024-03-30
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Good pub, great value and great service from Cameron, Josh and Angelika also great attention to cleanliness of tables from lau
Kev Phelps . 2024-03-28
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Cam and Adam are fantastic on the bar great service
Jonathan Bolton . 2024-03-28
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Warm welcome and good hospitality throughout our visit. We popped in for food and drinks and were warmly greeted by Kim and Trinity who were attentive and helpful throughout our visit. We were also impressed by the service that we received from Lau during our visit too.
Richard C . 2024-03-24
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Lau has been very helpful and accomodating to us. Came in for an after work drink and he found us a table and has been a great host all night.
Holly B . 2024-03-22
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Everything was really good especially as it was two meals for under 12 pounds. And lovely and hot
Chris Harris . 2024-03-20
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Generally poor, table sticky, windowsmouldy, felt unclean to be honest, quite a let down. How much more specific do I need to be?
David J MacKillican . 2024-03-19
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Extremely good service, very friendly staff, had an amazing time, the food was cooked to perfection, would definitely recommend to anyone, definitely going back soon!
robert b . 2024-03-17
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extremely good service, the food was cooked perfectly and the staff couldn’t be any nicer definitely would go again, recommend to everyone
catherine Y . 2024-03-17
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Amazing service very profesional and freindly the food was brilliant and quick to arrive i shall be going again and i recommend for anyone of all ages.
Monty G . 2024-03-17
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Food was amazing and lots of choice for the kids. Royal Oak has great atmosphere and the staff were all very friendly. Would recommend!
Josh C . 2024-03-16
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First time I’ve been in the “Oak” for a while and chose what I thought would be a quiet Wednesday. Place was packed and we were lucky to get a table. No real wait on food out and really good. Staff very friendly. The one young waiting staff girl (short, black hair, may have had a foreign accent) who was working really hard all shift even tempted us to have some desserts. Great stuff. Massively better than a lot of chain pubs I’ve visited. Will be back in the future!
Shaun Tippins . 2024-03-13
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Food was ok, didn't have any sauce for halloumi sticks. Staff were more interested in watching the races and seem to pay more attention to the regulars, wouldn't go there again
Amy Richards . 2024-03-12
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I come in with my family to watch the races. I was served at the bar by gabby and she was amazing. I highly recommend!
Lauren Bossons . 2024-03-12
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Excellent value for money. Food is good value & served hot. Would have given 5 stars, however, having had this 'sharing' dish on other occasions this time we only had one scampi & one prawn whereas have had more in the past. Consequently not enough seafood for 2 people. Still good value though.
Julie Starr . 2024-03-11
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Table booked for Sunday 1pm Booked for a family lunch. I wasn’t expecting much as been told it wasn’t a particularly “smart” place. I had Tesco vouchers that needed using up and this was the nearest. Firstly, Booking system all good and reminders sent. I needed to adjust booking and that was all done too. Communication great. Additional person added and table was all ready when we arrived. Secondly, first impressions - Decor was modern and fresh. Atmosphere ok, the football was on big screen but didn’t hinder meal. Six adult meals ordered at a total of £61. Thought this was great value. Drinks also well Priced - G&T about £3! Food arrived really quickly after ordering - and good amount of food. Steaks cooked well, although one ordered for rare was a bit over cooked for my son, but he ate it all anyway! Staff checked if we had everything we needed and checked that food was ok. All of us too full for dessert! Particular mention to the steak and ruddles pie , it looked good and was enjoyed by recipient. In all I was pleasantly surprised by The Royal Oak. Friendly staff, quick service, nice decor. Well priced meals and drinks and apparently some some parts are dog friendly - so will definitely return on a dog walk next time! A nice little pub!
Sarah Williams . 2024-03-10
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Sticky tables and menus, staff were friendly but gave a hurried impression. Prices nice and cheap
Nathan W . 2024-03-10
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Great food at reasonable prices, our Barman/waiter was lovely & friendly too. Fab food & service, what more could you ask? 😋
Glossybird . 2024-03-07
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I came in today for a meal with my family. The food was lovely and got served at the bar by a lovely lady named gabby who made us feel very welcome. The food came out very fast and all the staff seemed lovely. Thank you to the Royal Oak for this fantastic experience
Miles A . 2024-03-07
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I came in today with a few friends for a drink. I was served at the bar by gabby and she was amazing. Some of the best service i have received. I highly recommend!!!!
T1867UXlaurenb . 2024-03-07
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Parents allowed their children to run around the bar playing hide and seek, and to play on the floor and getting in the way of other customers.
Bryan Hall . 2024-03-03
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From our last experience here it has much improved since new management has taken over. As being a wheelchair user the staff and management could be more helpful in making sure I was seated safely and in a easy accessible area. Food was good and over all feel was warm and freindly
Tracie Rosser . 2024-03-01
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Ate there Monday 26th Feb, very disappointed, food was cold, my steak was cremated, peas were definitely old and dry, the heating wasn't on it was freezing and the ladies toilets were dirty and no toilet paper in any of them...we often eat or drink here and have never had any complaints before......shame
Teresa Moriarty . 2024-02-28
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Come here often for meals with family, food is always great love the full Monty mixed grills and they always get the steak how I like it. Served by trinity a few times and she’s always very smiley and always attentive, and interacts well with my children bringing colouring over and balloons. Highly recommend this pub for great atmosphere and great food
Leia Hylton . 2024-02-26
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I think Adam is amazin he really cares about the pub and his customers opinion,
Keith Aldridge . 2024-02-20
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The oak is a community public house and resturant. Since Adam arrived increased footfall Mixed ages of customers get on well. Staff always have customers at the forefront. Great value, great sport coverage for all. Keep up good work Adam and staff. Enjoy the oak.
Ruth Allen . 2024-02-20
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Visited Saturday night was served by lovely girl named trinity, very bubbly and attentive food was amazing will be returning soon !!
Kylie Llewelyn . 2024-02-19
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We enjoyed our visit to the Royal Oak. The drinks are reasonably priced and plenty of selection. We had a shared starter for food, which was very nice. Staff were friendly and welcoming. Will be visiting more often.
Mark V . 2024-02-19
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Cameron provides great service behind the bar and the food was fantastic really recommend this pub since the new management and new chefs
mwuknth1 . 2024-02-18
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Great food! Lovely girl called trinity served us very friendly and helpful. Clear pub great selection of beers and criders.
Rebecca T . 2024-02-17
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Went for a few drinks on Sunday & atmosphere was great. The roast dinners coming out looked lovely, will be back to try the food.
Jordon Collett . 2024-02-15
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Fabulous service Awesome food made to feel super welcome by all staff especially lau heres super efficient very impressed all round massive upgrade from previous staff fair play
David M . 2024-02-11
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Can and josh very courteous and attentive, great atmosphere 👍
nick silvey . 2024-02-11
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It has been a shame to see lots of the familiar faces behind the bar move on for various reasons but the new staff do not disappoint. Great, friendly service always and a perfect pint of Guinness served with banter from Ben this evening!
Steven Eyre . 2024-02-11
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Josh,Cam & Lau always good company. Hard working & attention to detail. Cam slightly misguided in love & adjuration for Chelsea football club but we can forgive him.
Dave Rolfe . 2024-02-11
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That Cameron fella behind the bar was a class barman great service
Ethan Rowlands . 2024-02-07
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Cameron was very polite and provided excellent customer service
Saffron Wear . 2024-02-07
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Cameron was fantastic great service with a smile ,great place to watch some footy
paul wear . 2024-02-07
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I turned up at 14.10 on Monday 5th Feb to be told the kitchen was closed despite the website saying they served food all day, very disappointing.
phil bacon . 2024-02-06
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Enjoyed my visit this week. Lovely food & great service from Adam. Will be returning in tge future
Paul Brown . 2024-02-06
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Really enjoyed popping in this weekend. The sport was great and the hosting of it just made it a great place to hang out.
The Golden Rant - . 2024-02-06
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Popped in for tea on a Sunday afternoon , been here once before , Amazon food and amazing hospitality especially Lau , Thankyou
Lucy G . 2024-02-04
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The pub is so unapologetically what it is, it's not fancy but the food was served very quickly and was piping hot, the staff were so friendly, the toilets could do with a lick of paint but very clean. Menu catered to vegans well too. For the price and great service I certainly couldn't complain and we will be back
Kimberly Jones . 2024-02-04
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Come here alot great service Lau always look after me and my boys just like he did at severn springs awesome value for money also, cant rate this place enough for family value
Dean Davis . 2024-02-04
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Just been out for Sunday lunch with the family. Booked a table online it was ready when we walked in. Staff were happy, smiling and very friendly. Food was quick, lovely presentation, hot and tasty. Special thanks to Lau who goes the extra mile for customer service. He is very attentive, friendly and made sure our visit was a pleasurable experience. Highly recommend and we will return again in the near future.
Vicki R . 2024-02-04
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Cameron is a star great service and great pub overall
Steven Morley . 2024-01-30
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Excellent service from Cameron and the team
Rob Keith . 2024-01-29
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One thing you cannot fault is the staff; Lau in particular was THE nicest man I have ever met. He went out of his way for us and was so kind. The food wasn't the greatest but for a BOGOFF on burgers, what can you expect?
Emma Ozanne . 2024-01-26
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We love coming to the hungry horse, lau always makes us feel welcome.
Molly Strange . 2024-01-18
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Great pub lunch at a super price. 5 quid for a very decent fish and chips. Served with a smile too.. recommended.
richandjulie A . 2024-01-12
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An excellent service today!! We put a food order through early and before the kitchen opened, but the chef came out with dinner early! Excellent food quality and excellent service!
Charlene Mills . 2024-01-11
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Dan has really managed to turn this pub around it’s got its bustle back great service great food great staff the job lot. A pleasure to frequent once more
Gerry Beirne . 2024-01-09
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Friendly staff, quick service and delicious food for the price
Ioana Tiganus . 2024-01-07
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After eating here for many years, I would like to thank Lau for his excellent service, always with a friendly smile, also for Mirela and Mihaela for the best meals served thankyou
Helen Rogers . 2024-01-07
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Just visited for the first time, called in on the off chance. Very impressed, lovely friendly staff, food served quickly and piping hot , and made to feel very welcome. Also it was nice to have clean tables. will definitely be visiting again.
Jan Gage . 2024-01-04
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Five draught lagers, two draught ciders and more in bottles, no pale ale, no IPA, no cask ale.
Jim Harley . 2023-12-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2656 Opinions
Table reserved on line and request fulfilled exactly, as it was daughters 21st and we have a large dog we were delighted with the table allocated and being able to bring a homemade birthday cake. Sta
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