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3.8

Based on 2.127 opinions finded in 3 websites

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Nº 284 in 433 in Gloucester

Nº 46 of 55 British in Gloucester

CUSTOMERS TALK ABOUT DISHES WITH..steakschocolatepotatoeschickenroundcookedfishmustcakeroastcheeseoldporkladycreamsteaksaladpay

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Great food just watch your bills been overcharged the last two times we have been there thus time it was by almost £8.00 rectified by manager but happens too often

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Patricia Taylor . 2024-12-15

MORE AT Google

This is an amazing pub. The interior lived up to its name with its high ceilings and spacious feel. I could imagine owls roosting in the rafters. While the staff were friendly and the food tasty there was one thing I was disappointed about and that is that the pub did not offer a discount to Blue Light card holders. There is a good quality car park that is shared with the adjacent shops and so there is plenty of free parking available.

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Grant . 2024-12-10

MORE AT Google

Excellent value food and drinks, we didn’t wait too long for food even though the pub was busy. Service was absolutely lovely, all the staff were friendly and helpful and clearly work very hard.

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Kelly Parker . 2024-12-07

MORE AT Google

Cheap and cheerful. Good service!

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Neil Souter . 2024-12-03

MORE AT Google

From on line booking, ordering, and eating was perfection. The menu selection is vast, the quality of food is great, and provides suberb value for money. The staff are a real asset to the company.

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Paul Bidwell . 2024-12-01

MORE AT Google

Didn't have food but looked good

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james taylor . 2024-11-30

MORE AT Google

Dale was an hero- thanks for the great services, refreshing drinks and awesome food. Would highly recommend

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GingerCraig21 . 2024-11-30

MORE AT Google

Amazing family pub, big thanks to Dale!

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Angie Jarvis . 2024-11-30

MORE AT Google

good service lovely food fast table service excellent staff

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Patricia Jones . 2024-11-24

MORE AT Google

As always,friendly helpful staff and a pleasant ambience. Excellent food,my vegetable burger was sublime and it was good to be offered the light choice of a salad rather than bun and chips.

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Gem Hancock . 2024-11-24

MORE AT Google

Great service and excellent service. Food was excellent

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Chris Astley . 2024-11-21

MORE AT Google

Very good portions,great to see chicken and mushroom pie on the menu as most only do steak and ale

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Jeffrey Preece . 2024-11-19

MORE AT Google

We have ordered dessert spoons cake and it was absolutely disgusting with rock hard base coffee was made from sachet again awful don't recommended any dessert or coffee also unhappy upset staff 😔

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Joanna Szymelfenig . 2024-11-17

MORE AT Google

After another brilliant evening at the pub with family I wanted to take the time to leave a review. The barn owl is our favourite pub in the area! Always a good atmosphere, good food and really lovely staff who really go out of their way to help. Great place to bring the dog too!

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Amanda H . 2024-11-17

MORE AT Google

Great local atmosphere,service was quick and food was perfect

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helen tyndall . 2024-11-17

MORE AT Google

The staff were very helpful and lovely. The man sorting out our food was so helpful, there was a couple of issues with the food being cold ( chips) and very dry (turkey) the tv was turned up very loud around 5:15 ish and ruined the evening as we couldn’t hear people talking on our table so we left.

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Kimberley Lane . 2024-11-17

MORE AT Google

Brilliant service brilliant food really friendly staff

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Ryan Mckean . 2024-11-16

MORE AT Google

Lovely atmosphere, come here all the time with the family, food Brilliant, staff Amazing & inside is comfortable and festive 😀 always our number one place to go

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Jamie Rogers . 2024-11-15

MORE AT Google

Came out for a family meal for 12 people. Food and service was amazing. Served by Chloe, Katie and Steve. Everyone was welcoming! Will be back :)

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Beth Cotterell . 2024-11-13

MORE AT Google

Well laid out pub with kids reading area as well. Food did take 40 mins on a peak Sunday. Once arrived some of it was cooler than it should have been, but edible. Friendly staff

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Dan Marker . 2024-11-06

MORE AT Google

Exceptional service, amazing atmosphere and brilliant staff Food was amazing (Roast Meal) would highly recommend and will be back for sure!

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Ben Nokes . 2024-11-03

MORE AT Google

Great dog friendly pub, service is always good and pub has a great atmosphere.

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Andrew Gray . 2024-11-01

MORE AT Google

Standard pub grub, nothing to write home about but good for dinner when in a pinch

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Christopher Forrest . 2024-11-01

MORE AT Google

Great food, great service and great staff. Dog friendly is a bonus. Sky sports has recently been introduced. Good idea. Ben, Jay and Chloe were great.

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Tim Goode . 2024-10-31

MORE AT Google

Excellent service at a dog friendly pub. Great we could take them in the bar area and not leave them all day when visiting relatives.

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Sarah Lewis . 2024-10-27

MORE AT Google

Lovely setting but can’t comment on the food because every time we’ve showed up at 1oclock on a Sunday they’ve run out of roast dinner. This has happened on 3 separate occasions now, with a booking every time.

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Hannah . 2024-10-19

MORE AT Google

T The best steak meal we've both had .everything on the plate was cooked to perfection. And even the pepper sause.cant wait to go back..The staff was also.great.the waitrace came and asked if every thing was OK.. nothing was to much trouble for the team..

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margaret king . 2024-10-18

MORE AT Google

Called in for lunch, really nice setting, quiet when we were there, lovely greeting from the team , gave us a nice table by the fire. It was warm and cosy, no tv screen, large dining room with plenty of places for a little privacy. Lunch cooked fresh, I had brisket sandwich & fries, my wife had salt & pepper calamari. Drinks came promptly, I had coffee ( rich & delicious ) my wife had a fruit soda she enjoyed. Food arrived in about 20 minutes and was good. The staff provided an excellent service for the entirety of our visit.

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Johnny Blaze . 2024-10-14

MORE AT Google

Good staff and run well by Dale the landlord

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lyndon liddington . 2024-10-13

MORE AT Google

We go to The Barn Owl fairly frequently, for Sunday lunches, family get togethers and the occasional evening meal. The staff are always so friendly and welcoming, the restaurant always spotless, the waiting staff are really happy, attentive, and nothing too much trouble for them. Today we went for Sunday lunch, and as always welcomed with a smile, and a hello. The roast beef I had was not just tender and tasty, but there was plenty of it, the same can be said for the Turkey my partner had. The roast potatoes were great, and the vegetables were cooked brilliantly. Oh, and the Yorkshire pudding was epic! I might not cook Sunday lunch next week! A really lovely treat out!

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Alex White . 2024-10-13

MORE AT Google

Staffs nice and social big open clean pub food is cooked to perfection with fluffy yet crispy fries, juicy chicken and fresh veg better than all the other pubs in the area will be coming and eating here more often. 😁

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Logan Liddington . 2024-10-13

MORE AT Google

Friendly and efficient staff, nice, hot food and a pleasant, relaxed atmosphere. Job done.

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Rachel Souter . 2024-09-28

MORE AT Google

Come often, food excellent value and tasty, good friendly service.

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Katrina Barka . 2024-09-27

MORE AT Google

Great quick service, tasty food and reasonable price.

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Karl Kennedy . 2024-09-26

MORE AT Google

Food not worth the money or wait ! over 50 minute wait for basic food when the place was not even busy , crap service had to go up to the bar to order aswell overall i would avoid even ran out of roasts by half 1 on a sunday

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jada x . 2024-09-24

MORE AT Google

Average pub in need of refreshing, selling average pub grub. Good choice of low/non alcoholic drinks. Wouldn't return.

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RoseberryTopping . 2024-09-23

MORE AT TripAdvisor

Great pub, affordable menu, excellent service, good choice of drinks, clean and tidy, lovely atmosphere.

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Martin Clark . 2024-09-21

MORE AT Google

The bartenders were amazing, kind and such a pleasure. This was our first visit to Barn Owl and we will definitely be back. As visitors, we were exploring for places to go when we visit our son who lives in Gloucester and they made us feel like we were part of the family. The food and service was wonderful and our pints were served cold and with warm smiles. Excellent place and even better people! Highly recommend!

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Audrey McNeely . 2024-09-21

MORE AT Google

Always good service and friendly staff - only ever had one mishap and it was resolved along with complimentary puds! *Adding to this three years later, we had a disappointing date night at another local venue, came to the trusty Barn Owl and Ben sorted us out a whole 56 minutes faster than the other establishment! Thank you again for having the best customer service, top marks 👌🏼

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Jodie Lee . 2024-09-14

MORE AT Google

We've been here multiple times.. we live very close, we are some what regular but wouldn't say we are "regulars". We've been at varying times of day/time of year, and we've always been looked after. We had a terrible experience at a local venue tonight, and left without having eaten. We spoke to Ben behind the bar explaining our experience, he gave us some food and dropped us a voucher for some money off our next visit. This was not his problem, but it's small acts of kindness like this that make a huge difference to my perception of an establishment. A great person, with great people skills and great service. Ben is a great person to have working in a front facing roll. The barn owl has always given us a pleasant experience and tonight was no exception. Also, a big shout out to the waitress Debbie (I hope that's spelt correctly) as she has looked after us multiple times. You will never find a happier, friendlier member of staff, anywhere. Nothing is too much trouble and she's a lovely member of the barn owl team. Thank you Ben, Debbie and anyone else we've ever dealt with here. Your service is the reason we will always come back to visit. Thankyou.

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Steven Gardiner . 2024-09-14

MORE AT Google

A busy local pub. It has no stand-out features but serves its purpose. It shuts at 11pm and no messing!!!

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Chris Hebbron . 2024-09-08

MORE AT Google

The Barn Owl is my local and I'd regularly come for a meal with my husband at weekends. When my husband passed, the Barn Owl was the obvious choice for people to come back to after the funeral. The staff organised an area for us, and had even left a card and flowers for me. They were brilliant at organising a tab for drinks and bringing out meals together for everyone who had ordered separately. And the food, as always, was excellent. Thank you.

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A S . 2024-09-07

MORE AT Google

It was ok apart from kids running around with people walking around with hot food and not saying or doing anything about it

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steve j kendrick . 2024-09-05

MORE AT Google

Great meal, but had to wait 30 mins for it on a quiet day.

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Graham Bristow . 2024-09-03

MORE AT Google

Plenty of choice on the menu. Food is always cooked well and the place is spotlessly clean and tidy. Good pub grub!

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Tina Friston . 2024-09-02

MORE AT Google

Table service was good. Bar service was slow. Food and drink was good

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Rodney Branfield . 2024-08-31

MORE AT Google

Well cooked meal. Pleasant staff. Quite a wide range on menu

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Sue Knight . 2024-08-30

MORE AT Google

Really nice place! Food was lovely, staff were friendly and facilities clean and tidy. Would certainly go back

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Nathan Prosser . 2024-08-29

MORE AT Google

Great staff and great food! Thank you

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Billy Metcalfe . 2024-08-27

MORE AT Google

Excellent steak and friendly atmosphere with great staff. A lovely surprise from my son instead of cooking !!!

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Julie Hartley . 2024-08-27

MORE AT Google

Great food, fantastic customer service

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Karen Harris . 2024-08-26

MORE AT Google

Always a friendly atmosphere when we come here, with a great range of food and drink available

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Piers L . 2024-08-25

MORE AT Google

It was fairly busy the night we visited, but there was only one staff member to take orders and also serve at the bar. This meant nearly a 10 minute wait stood at the bar just to order our food. Didn’t realise until later that we could have order from our table, but I personally find this method poor, especially when in a group of people who all wish to order and pay separately. It’s much easier to open a tab and order all together. Waiting staff were good and friendly, although took a while to clear our table! A few of us had deserts and they came to the table whilst all the empty plates from the mains were still there. The food was nice! But that’s pretty much all there is to say about it. Everyone agreed it was simply alright, but nothing special. I had the surf and turf. Steak was well cooked, but a few scampi as the surf left it lacking. I had another one recently in a nearby pub which was £1 cheaper but been used kings size prawns in breadcrumbs and was just a bit more refined in general. 2 other members of the party both had the burger with pulled pork in. They said that the pulled pork didn’t really add anything to the burger and that it was more just like an additional BBQ sauce as opposed to being extra meaty. However, it hit the spot, and we had a good time, so I guess that’s the main thing. Unfortunately, due to the slightly underwhelming food for the price in comparison to other local places we have visited recently we would probably choose not to select here when deciding somewhere to eat.

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Chris Franklin . 2024-08-23

MORE AT Google

We,Kate is lovely and welcoming. Great service and good food.

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Anna Morris . 2024-08-17

MORE AT Google

Katie & Deb were fantastic, service and food was excellent. Atmosphere was relaxed and chill. Will be coming back here very soon x

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Katie Jeffs . 2024-08-17

MORE AT Google

Lovely food. Great service thanks Katy and Deb x

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Blaine Howes . 2024-08-17

MORE AT Google

Deb and Ben was very friendly when bringing my food over I had a mixed grill and my friend had a kebab it was lovely 😍

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Andrew Jeffery . 2024-08-16

MORE AT Google

What a lovely atmosphere, lovely staff Katie, April and Ben . Always helpful .

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Julie O'Neill . 2024-08-15

MORE AT Google

Decent food served and friendly staff- lady who served us tonight having our anniversary meal brought my pudding out like this! (See pic) thank you that was very sweet !

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kate lankester . 2024-08-14

MORE AT Google

We were told food wait was 45 minutes, but arrived within 15mins.

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Janet Mcloughlin . 2024-08-11

MORE AT Google

First time in the barn owl and it was a fantastic experience, the service was excellent and the food was out of this world, I will definitely be coming back, thank you all for such a good and positive evening, went back again last night and was not disappointed, up to your usual excellent service, thank you again, have been very many times now and cannot fault the service or the quality of the food, this is definitely my go to place, once again came last night with members of my exercise class, for my birthday, as usual an excellent time was had by all

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roger bruton . 2024-08-10

MORE AT Google

Fantastic food & great service from chic & Deb

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spencer davis . 2024-08-10

MORE AT Google

Great staff Dale is a great landlord .Stacey, Chloe and Katie were amazing

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Ben Kent . 2024-08-10

MORE AT Google

Great food nice atmosphere reasonably priced friendly staff

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Tony Cotterell . 2024-08-10

MORE AT Google

The 5 stars should speak for themselves. Especially Katie as she goes above and beyond to please.

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Gary Barnes . 2024-08-10

MORE AT Google

Katie was absolutely amazing, party of 17 and she coped like a rock star

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Donna Sentance . 2024-08-10

MORE AT Google

Katie is a fantastic host, the food is good, and the pub is always well maintained.

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Bryce Jordan . 2024-08-09

MORE AT Google

Best pub ever well done to katie and sienna for their great team work and service tonight !

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Daryll Kelly . 2024-08-09

MORE AT Google

With a relaxed atmosphere, the pubs hosts and staff are friendly and efficient and they are more than happy to accommodate your request for sports on the big screen. The pub is very family and dog friendly and even have treats for your furry friends on the bar. The food is above average for pub grub and the menu is varied. They also have specialty nights with quizzes and meal deals. A great place to meet friends or go and watch your favourite team!

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Mrs G . 2024-08-09

MORE AT TripAdvisor

Great service as usual from Katie, always remembers my order of pork scratchings before I even ask🤣

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Dan Carter . 2024-08-09

MORE AT Google

Katie and Leona were absolutely fabulous, ive never went to a pub before with such exceptional service. Will definitely be back

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Roxy Curthoys . 2024-08-09

MORE AT Google

Great local, always friendly service especially from Katie. Great beer garden.

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Peter Dalton . 2024-08-09

MORE AT Google

Great service. Katie the barmaid is lovely and very friendly. Lovely pub with lovely food.

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Nicki Jeffs . 2024-08-09

MORE AT Google

Very friendly staff, good meal and a great place to go to with friends or family, highly recommend it

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Marius Budeanu . 2024-08-09

MORE AT Google

Katie is a brilliant bar manager really enjoyed our experiance at the barn owl

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Kieran Kellett . 2024-08-09

MORE AT Google

Tonight went out with the family, food was really good and my steak was cooked exactly the way I asked. The service at the table was second to non and Katie was always at hand if we needed anything. She also became a saviour to another customer as she found her purse and reassured the customer

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Michael Robinson . 2024-08-09

MORE AT Google

Fantastic friendly service and it’s a bonus that you sell inch’s Katie is a fantastic manager she approached us had a chat

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Elizabeth . 2024-08-09

MORE AT TripAdvisor

Open and friendly place with happy and welcoming staff.

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Darren Hallett . 2024-08-09

MORE AT Google

Lovely pub, very friendly staff!

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Katie-Louise Rayner . 2024-08-08

MORE AT Google

Well done to Lara and Katie was amazing 👏 thank you

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Stephen Francis . 2024-08-08

MORE AT Google

Large pub which has a welcoming atmosphere for families. There is a reading corner too for children under 5. Wide choice of food choices and a gluten free menu on offer which was great for our daughter with coeliac disease. Reasonably priced and good, friendly service. Would definitely return.

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Charlotte Thompson . 2024-08-08

MORE AT Google

Katie was amazing. Great service

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John Kay . 2024-08-08

MORE AT Google

Loves our Kate great service alwwys got a smile

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Kath Baker . 2024-08-08

MORE AT Google

Highly recommend this venue, Staff are fantastic. Kate can never do enough for you.

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Barbara Jones . 2024-08-08

MORE AT Google

Kate and Stacey where absolutely fantastic, I frequent the place as it’s local and they make it (ALWAYS) the best place. Customer service is at the forefront of my business and you can see this team lead by Kate is absolutely on it!!! Food amazing, service flawless and I love coming here !! Thanks Kate and Stacey !!! Amazing

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Steven Walker . 2024-08-07

MORE AT Google

Lovely food and really friendly staff excellent 5 stars ⭐️

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dominic townend . 2024-08-07

MORE AT Google

Wow such a great night out. Katie behind the bar is a laugh a minute. The food was great and we all left feeling very full.

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Bernice Hodges . 2024-08-07

MORE AT Google

Always a pleasure to visit the barn owl, the staff are absolutely amazing and there is always such a great atmosphere. Katie and Benjamin was most helpful with our selection choices and offered great recommendations. The food was amazing as always, can highly recommend the chicken tikka masala and the fish and chips.. keep up the great work.

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sasha Hayley shari . 2024-08-07

MORE AT Google

This was our first visit and we will definitely return everything was perfect the 2 bar/ waiting ladies Katie and Stacey were so welcoming and accommodating nothing was too much trouble The food was great value for money and good portions

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lesley bell . 2024-08-06

MORE AT Google

Manager of bar rude they had no traditional cider just fruit when I asked she told me it was not a drinking pub I beg to differ as there were 20 sat outside drinking!! Horrible lady and atmosphere will never step foot in there again

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joanna wells . 2024-08-06

MORE AT Google

Had a lovely lunch today. Served by 2 friendly and polite staff members Katie and Stacey We will definitely be back

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Debs Powell . 2024-08-06

MORE AT Google

Thank you so much for a lovely lunch. My parents and I dined today and the food was first class. All of the staff were friendly and attentive and nothing wad too much trouble especially Katie and Stacey.Thank you all, we will definitely be coming back and recommending you.

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Cartooncrazy . 2024-08-06

MORE AT TripAdvisor

Thank you so much for a lovely lunch. My parents and I dined today and the food was first class. All of the staff were friendly and attentive and nothing wad too much trouble. Thank you all, we will definitely be coming back and recommending you.

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kerry fortey . 2024-08-06

MORE AT Google

Great family meal in the barn owl this evening.. Debbie our server was outstanding and made sure we had everything we needed.. Hats off to the chef Darren and Brad, food was amazing... Can't wait to come back.. Thank you guys....

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Aarron Stewart . 2024-08-06

MORE AT Google

The food and drinks were great of course but the staff are so lovely (especially Katie!) I took my dog and they made sure he had fresh water and even cooked him some sausages! We will definitely be regulars! The pub also had a big board with lots of activities like pub quiz, cocktail nights etc!

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Simi Timana . 2024-08-02

MORE AT Google

Staff went out of their way to be dog friendly. We were mainly served by Katie who was very warm & welcoming as this was out 1st visit due to moving to the area. She brought our dog water & treats & told us about menu choices for him. All staff interacted with our dog which he really enjoyed!

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Narinder Kaur . 2024-08-02

MORE AT Google

Lovely family pub , we go to steak night most Thursdays ( after using the tanning shop close by) Great value for money , nice food and clean tables . Defo recommend :)

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Sarah James . 2024-08-01

MORE AT Google

I came to the barn owl and was greeted by the lovely Stacey, she’s a credit to the company, I come to the barn owl most days, it’s a fantastic place to meet up with friends.

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Graham Jones . 2024-07-30

MORE AT Google

With a relaxed atmosphere, the pubs hosts and staff are friendly and efficient and they are more than happy to accommodate your request for sports on the big screen. The pub is very family and dog friendly and even have treats for your furry friends on the bar. The food is above average for pub grub and the menu is varied. They also have specialty nights with quizzes and meal deals. A great place to meet friends or go and watch your favourite team!

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Hayley Garland . 2024-07-30

MORE AT Google

The food was what you expect from a Marstons, well cooked and good quality. We were served by Leona who was very helpful

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Mark O'Brien . 2024-07-29

MORE AT Google

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