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Outdoor
The best restaurants in Gloucester South West
433 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
552 Opinions in 4 websites
This place gets super busy. Staff are always friendly here. Can be a bit slow on service sometimes but the nature of fresh made coffee and food cooked for you. Nice place to meet your friends. Has free WiFi for those wanting a drink and to work.Only fault ever is the toilets could do with a better clean.
5226 Opinions in 2 websites
As a visitor to this play over 20 days, I found the staff really friendly, the food as expected but better than average for a Spoons. Service great. I would like to thank Brandon especially for his customer service and going beyond his job. He went the extra mile. But everyone was great also. I just wanted him to be recognised more. Thank you to everyone for a pleasant stay.
1150 Opinions in 2 websites
Chicken dry and cold, manager could careless when we told him Floor around the table filthy Worst Nando's I've ever been in You see by the companies response that the couldn't careless attitude is from the Top down. Hence why they are the only restaurant that takes your money before they serve you.
460 Opinions in 2 websites
The guy on the till was too busy singing and dancing to listen to our order. My drink was ready 10 minutes before my dad’s drink even though it was on the same order. The girl making the coffee was clearly having a bad day and kept making the drinks wrong. She then accused my dad of changing his mind when the manager questioned the drinks she made. My dad then received his latte and she accused him of stealing someone else’s drink, so loudly that everyone else could hear what she was saying. When walking out of Costa, the staff behind the counter were talking loudly about us and glaring over.
81 Opinions in 1 websites
They new crew should take fish and chips off the menu. It was dreadful and went straight in the bin!!! The previous owner made excellent fish and chips. We had been going there for several years. They will be missed.
264 Opinions in 2 websites
Ordered from here for a birthday meal, me and my family were eating and found a flying ant in the noodles. I called the restaurant and was screamed at and threatened; she said she’d come to my house. The women on the phone (wang) spoke to me so appalling my mother took over and spoke to her where she accused my mum of putting hair in the food to get a refund?? After about 20 minutes of being screamed at and threatened she sent the driver to come and collect the rest of the food that we’d been put off eating due to the INSECTS? And said she’d refund what was left..the delivery driver however was lovely and even took us to the restaurant himself (as I don’t drive) to get it sorted, even he knew it was all bs. After being interrogated and wang giving my 14 year old sister a mouthful we got a refund as we said we’d call environmental health?? The delivery driver then took us home and apologised on behalf of the restaurant even tho it was not his job to do so. Myself and my family will never be ordering from here ever again, not even because of the flying ant (it’s that time of year all the bugs come back to life) but because of the way it was handled and how myself and my 14 year old sister were treated…on my birthday no less. I would not recommend buying anything from good wok unless you want to be interrogated,threatened and verbally abused 👍🏻