Based on 575 opinions finded in 2 websites
Based on 575 opinions finded in 2 websites
Nº 297 in 433 in Gloucester
Opinions
Lovely place! Good value for money!
Ann-lize Boshoff . 2024-10-10
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As always, you cant go wrong with a five guys, favourite burger place to go, cajun chips are a must, never had a bad scran from these places, set on a busy strip which was buzzing with people, a few parking spaces on the strip.
Anthony I . 2024-09-17
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Walked in saw the prices and sizes of burgers and left
mark kultschar . 2024-08-23
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Burgers and fries are always good. Noisy atmosphere.
Godders . 2024-08-19
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Very expensive compared with mainstream outlets and messy to eat in the car. Got fed up with it and gave it up to the seagulls who seemed to enjoy it more than I did.
ALF P . 2024-08-15
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It is hard to find a good burger, fries, and shake. They do it right every time. Especially for our gluten-free family members.
Ryan Hollist . 2024-08-07
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Food is delicious. Just don't like the way it is wrapped and squashed in the foil.
Sarah K . 2024-08-06
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Me and my partner go here once a month or so. The burger is one big hot sloppy cheese oozing mess of goodness. You get so many fries we have never actually finished the whole bag. The milkshakes are just simple thee best shakes I have genuinely had, imagine a maccies milkshake but 4 times the flavour and smoothness with half the thickness
Varidian Designs . 2024-07-29
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Always really good, definitely our go to place to eat when in gloucester
Oliver Leahy . 2024-07-17
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Burgers are always amazing. As are the fries. Friendly service, nothing was too much bother.
Bill Blair . 2024-06-11
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Ordered online - no toppings supplied as ordered - what I got was a rapidly delivered congealed cheese mess squelched in foil. Very disappointing. And I tipped the delivery man as well! Pretty awful and overpriced to boot. I couldn't bring myself to eat what looked like a cheap bacon cheeseburger found in a dustbin...
Martin Sekinger . 2024-06-10
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Really expensive for what they do, but other than that they do pretty good food.
Joshua Mason . 2024-05-12
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Nice place to go and have some thing to eat
Grant Gardner . 2024-05-03
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It's fast food.. It's like a burger king but feels less processed. It's overpriced for what it is. The food is quite greasy, I love the free-flowing drinks top up, you pay once and drink a much a you like.
Rebecca W . 2024-04-30
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Second time ordering and eating here. On this occasion the burger was a little too oily and pooled in the foil wrap which made the bun soggy in some places, still very tasty though. The little size portion of fries comfortably was enough for two of us which we consumed with a milkshake each, which are a tad expensive but still delicious.
Aaron Spiller . 2024-04-29
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Small portions of Fries. I can’t believe I am saying this… Small Fires portions, no extras. Not like other Five Guys 😔. Burger was good, but too expensive for what it is
Paul D . 2024-04-25
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Small Fries Portions, not like other Five Guys
Paul Dewick . 2024-04-25
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We stopped in for some lunch after hearing generally good things about Five Guys. The first thing we noticed was the blaring music which was uncomfortably loud, hence we retreated to a bench outside to eat our food. We ordered 2 cheeseburgers, a regular fries and 2 drinks, which came to a grand total of just under £35. The burgers were served wrapped in foil so they were soggy by the time we opened them up. The burgers themselves were very bland as well. The portion of fries was good, more than enough for the two of us, but it was a shame that some were served in a cup and the majoroty was just chucked in the bottom of the paper bag. Overall the food was very bland for the price paid, especially with the menu being limited to pretty much only burgers and hot dogs, we at least expected them to be flavorful. A disappointing experience and definite waste of money unfortunately.
Ani367 . 2024-04-06
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Disappointment, and high prices
Marcello Ferranti . 2024-04-02
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First time ever at this place. Bought a cheeseburger with bacon and small Cajun fries, also a diet coke. The burger was excellent and there were so many fries in the bag, overflowing the container, I reckon that I had double the amount. Couldn't eat them all but they were very good too. Cost a lot more than McDs but much much better. I will return.
Nigel Glover . 2024-03-25
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A quiet burger bar in quite a nice location to walk ro
Steve Guest . 2024-02-23
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Twice the price of Burger King and not as nice. Quite disappointing considering the reputation.
Daniel Burgin . 2024-01-30
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One of smaller five guys with seating for about 35-40, plus 18 outside. But it was super clean and in a lovely location. The staff were super friendly and helpful. A great music selection playing. And as always the food was amazing fresh and tasty. Absolutely worth a visit.
Rhys Davis . 2024-01-28
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I ordered, milkshake n fries but didn't get my fries I waited 30 mins after I got my shake but I did ask for my fries
Lillie Littley . 2024-01-20
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Brilliant place. Highly recommended. Food is great and worth it's price. Not so cheap but acceptable compare to other similar places. Clean environment and friendly staff. I just been there now and had a small mistake on my received order and there was no problem with fixing it.
Jack Szypula . 2024-01-02
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First time here too and really enjoyed it. Tasty burger and lovely milk shake. Quite expensive for a fast food establishment but definitely a step up. Can highly recommend the Biscoff Milkshake.
Nick Adkins . 2023-11-29
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All the staff very friendly, just ridiculously expensive. Burgers for 10.95 aren't massive. However, they are very good quality and tasty. Just £40 for 2 burgers 1 chips ans 2 milkshakes is quite alot.
Callum James Powell . 2023-11-23
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Worst service in Gloucester! Ordered delivery, and the burger had no seasoning at all, tasted like water. Chips were tossed freely in to the whole bag and had tons of salt. No sauces given either. Shame. Change the 5 guys to any other guys.
Sebastian Music . 2023-11-22
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Loved the food but later had a very upsetting stomach not sure if it was the burger but that was all I had eaten that day.
Ann Mooney . 2023-11-20
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Guy working on his own very friendly top man
Gary Etherington . 2023-11-07
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It will cost you, but its worth it. Consistently good
Tim Pindar . 2023-11-07
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First time visiting a 5 guys, nothing to rave about. Burgers were greasy and expensive. Had way better from a local fish and chip shop for half the price
Paul Webster . 2023-11-03
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Great tasting burgers and nice and fresh
ken coulter . 2023-10-21
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Amazing place to eat,we went to five guys for my daughter's birthday amazing food.
Michele Massa . 2023-10-17
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Ordered a delivery through just eat. Just eat cancelled the order for some reason whilst still giving five guys the money. I called the restaurant and they told me it’s still an active order on the system and the food is ready just waiting for a driver. Five guys then called me back saying the driver had not shown. I drove down to the restaurant to receive my food and was not only greeted kindly, was told that I would have to wait just 2 more minutes as they have re-cooked my order as an apology. This is the best customer service I have received within the food industry. Not only did they call me when the driver hadn’t shown, they gave me fresh food as an apology, even though they didn’t have anything to apologise for. (Other places would’ve given somebody the order that’s been sat for a while). When I got home the food was delicious. Customer service like this goes a million miles and is very rare to find. Thanks again to all of the staff there especially the person I spoke to on the phone.
Ryan Faherty . 2023-10-07
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I eat the vegetarian option about 90% of the time. So when it's time for a burger it's GOT o be GOOD. And Five Guys is my new favourite for a great burger. The staff are enthusiastic and friendly, and those burgers are delicious!
Chris Jonah . 2023-09-28
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Heard this was your sister's favourite restaurant. Huge portions, delicious milkshakes. Will be back !!
Matthew Hill . 2023-09-15
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First, but no way the last visit to Five Guys as the burger was absolutely amazing!
Neil Edmunds . 2023-08-29
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Just superb . Don't forget to ask for your extra bacon & cheese at no extra cost 😉
lubba 74 . 2023-08-29
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Our friends suggested stopping off here on our way home from Green Man. I had assumed that Five Guys was just another generic burger franchise. It’s not. They’ve got their own un-fussy decor, very simple menu, very generous portions, and very helpful and friendly staff. If you want a delicious, dirty, American style hamburger with all the toppings you like, and a tonne of fries, and a bottomless soft drink or a thick indulgent milkshake, this is the place. NB no veggie burgers here!
Ben Preston . 2023-08-22
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Took my son to Five Guys at Gloucester Quays on a Weds lunchtime during the school hols. Despite the Quays being busy Five Guys was pretty much deserted save for one guy and two young kids. I ordered 2 cheeseburgers, 2 fries and 2 drinks, the bill came to nigh on £35. Don't know how the guy behind the counter kept a straight face when telling me the cost We waited around 8 mins for the food until my number was called. Our food was dumped on the counter in a brown paper bag. When opened the bag revealed the 2 cheese burgers in silver foil , a paper drink cup filled with fries and the other portion of fries had just been chucked in the bag! The cheeseburgers were a soggy mess of an affair and the melted cheese was stuck to the foil. The fries had way too much salt on them. Appalling for what you pay. We won't be returning to Five Guys ever again. Little wonder why it was so quiet at lunchtime.
Barry Clarke . 2023-08-10
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Tables weren't clean But I should not concentrate on the one thing that was below standard... The service was friendly and the food as always was great
Wendy Barnard . 2023-08-07
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Bacon cheese dog was nice as are the burgers Unfortunately the spicy fries were undercooked to the point they were very starchy and stiff Not very nice
Mark Fuller . 2023-08-05
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£35 for two soggy cheeseburgers which lacked any flavour, two portions of fries which had way too much salt on them and two drinks. All served in a brown paper bag. It's just hype, emperor's new clothes of the fast food world. Totally overpriced food. Place was pretty much empty when we visited at lunchtime on a Weds in school hols.
Barry C . 2023-08-02
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My Daughters choice to come here for food and our first visit, so let's start with service, our server did what they had to do without a smile or greeting, cheeseburger with a few extras, cheese dog with ketchup, fries and a chocolate milkshake, £28, yup £28, it needs to be very good for that money, we sat down, dirty table, our number got shouted and we got our food, milkshake followed 10 minutes later after 3 visits back to the server, cheeseburger, It was a toss up as to who had the most cheese, my burger or the foil wrapper, needless to say the foil wrapper did not want to let go of all my melted cheese, cheese dog, much the same and I'm sure the hot dog was cremated prior to landing in the bun, chips nice and hot and tons of them but just no flavour, needed salt or something, milkshake was a winner, very nice, I'm sure I could have got a much nicer meal and atmosphere at bills or coal across the road for similar money, come on Five Guys we all need value for money and that meal wasn't but feel free to invite me back and prove this was a one off and I caught you on a bad night!!
Wellers 67 . 2023-07-31
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Mayo sachets tasted odd everything was great
Lisa Williams . 2023-07-31
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Popped in for a cheese burger and toppings for two.....2 burgers and shared chips and a couple of drinks.....30 quid.....averageish burger. Not sure about value here and the overall quality.
Rob Wynn . 2023-07-29
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Ordered a Bacon Cheeseburger with Fries. Delivered promptly and the burger was nice, but the fries were just soggy. Not pleasant at all. Shame as the fries from Five Guys are generally very nice.
Ryan Bianchi . 2023-07-29
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Five Guys make the perfect burgers. You will not change my mind. The portions of fries are generous. Small fries plenty for 2.
Matt Gillie . 2023-06-24
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Plenty of good food. Will definately be going back.
AdrIan Harrison . 2023-06-22
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Nice food and drinks, if a bit expensive.
Colin McMillen . 2023-06-15
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The first time and the last time. Very enjoyable I had bacon and cheese burger 🍔 with fries and the wife had an ordinary cheese burger 🍔 you just don't get 1 burger you get 2 burgers on the both of them and the fries their were loads of them which were lovely and hot compared to McDonald's. In fact we could not eat all the chips because their were so many of them so a lot was wasted. Also we both had a milk shake. But it was pretty expensive both milk shakes alone were £5.65 each and the total amount for the meals came to £42.40 . So me and the wife won't be going their again. But very enjoyable.
NICHOLAS HARDY . 2023-05-30
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If you like burgers you can't go wrong with Five Guys. We had good friendly service, the food was cooked fast and the cheeseburger and fries went down a treat,as did the milk shake.
Tony Payne . 2023-05-27
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Obsessed!! Little overpriced but foods good
shivon johns . 2023-04-14
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They have one of the best milkshakes in Gloucester, I will not recommend their chips because it was very salty.
ILEH VIVIAN . 2023-04-08
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Great burgers as always, a couple of issues with our order (extra burger on our receipt and one milkshake was the wrong flavour), but quickly rectified by staff.
James Gibbons . 2023-04-05
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Great food as always. Service was quick. Not the cheapest but you get what you paid for. Left very full and satisfied
Wayne Halford . 2023-04-03
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First time in this branch, exceeded my expectations.
James Shackleton . 2023-03-29
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You can't get better burgers and chips. Great tasting food. And i absolutely adore the milk shakes. Not cheap but you get what you pay for.
Chris R . 2023-03-22
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Staff were friendly, milkshakes lovely but the burger was very disappointing. Relish was crushed gherkin, salad was dyer. Could of got the same thing at Burger King for half the price.
Joanne Morse . 2023-03-20
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I love love love this place. The young lady with blonde hair and classes was very good with information I wanted to know and was very patient too. As I took a long time to order but they were all friendly and helpful too. Good team work... I'll be back again but a lot quicker 🙂.
Dionne Dunn . 2023-03-04
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We had burgers, fries, refillable drinks and shakes. We really enjoyed them and the staff were really friendly. The only issue we had was that it is pretty overpriced for what is essentially fast food in a fast food restaurant. We ate in and it was still served in a paper bag, with the fries floating around loose in there. Because of the cost, we probably won't go back. In response to the comment made, having fries loose in a paper bag and indeed serving indoor food in a paper bag in the first place just seems like a lack of care for your product. The food is indeed very tasty, but I could eat in a nice pub or a restaurant for the same price and be in a much nicer environment without my food having been chucked into a bag. To each his own I guess 🤷
Clare Whitehead . 2023-02-21
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The staff are a bit clueless, the prices are really prohibitive, the eating area is not clean . Update: thanks for the reply, I would like to mention that for the prices you guys charge for everything the place MUST BE SPOTLESS! I know good help it's hard to find but what I have seen there is ridiculous, I have been to other locations in the country and so far yours was the nastiest ever ! Pick up on that if you really value my feedback and I will stop by again in the future and if it's the same I'll update the review with pictures
Valentin Rosu . 2023-02-21
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Very Beautiful place & restaurant
Parvez Ahmed . 2023-02-13
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Another day, another beautiful trip to five guys. Service is absolutely phenomenal. Charlie, Dennis, Angus, Ben, and Betty are always super friendly and I hope everyone in glocuester tries it out! 🍔😄👍
Shane Loft . 2023-02-05
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Whelming. It's pretty good, but it's not nearly £20 good in my opinion. In future I think i'll just go to the pub for a similar quality burger and meal for much less. Particularly with how things are nowadays cost wise. I went as a treat to myself as i'd heard it's supposed to be really good. I'd say 7/10 food, although the burgers are a bit bland despite good quality meat. The price just isn't worth it, 3/10 for that side of things. Customer service was good, friendly staff and nothing against them or anything, just the business side of it. The chips in peanut oil are good and you get a lot of them, but again, I think they use a small "cup" for the fries so the actual portion they give you looks generous, as there were fries all over the inside of the bag. Pretty sure that's just part of the £3.95 or whatever it was and it's the illusion of surplus. But that's the tin foil hat thinking. The milkshakes are very good, but again, very costly. I'd say it's probably something for the odd birthday or something treat maybe... But you're again probably better off just buying some tesco's finest and making some brioche burgers at home.
Ross . 2023-01-23
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Very unhappy with my order as i found a blue elastic in my letuce cheeseburger and for how many times I eat from Five guys is the first time when is happening this thing incredible I'm very discuscusted of the incident !!!!!
Gheorghina Iliu . 2022-12-29
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Good food and milkshake worth the money
Michelle Baxter . 2022-12-13
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First time here. The male server was patient with us. Gave good advice about portion sizes. Super friendly. Nice to see the teamwork in the kitchen. Free monkey nuts which you help yourself to. Unfortunately a group of 3 males chose to use their monkey nuts as ammo and were throwing them around. Staff delt with these "children" in a calm manner. The guy who cleared it up remained cheerful and chatty. Food was delicious. Defo going back again
Sammyg X . 2022-12-12
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For quite some time, I have heard the hype about 5 guys, So as a new person to the experience, I ordered, then was asked what extra toppings I wanted, as if I was to automatically know. I ordered a cheeseburger chips and a drink, quality was very good, and this was a birthday treat for my son. But OMG The price......£16 for a cheeseburger chips and drink. Just 1, a that price, I would expect a lot more. Tasty, yes, but exceeding expensive.
Colin McLean . 2022-12-07
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Madeleline is a ray of sunshine on a cold November day
Tony Walters . 2022-11-20
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A little too much salt on chips A lot of staff but was waiting for food also was not sure whether it was stand and collect or tavle service. Food was nice overall
Lewis Farrell . 2022-11-17
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Great but I'd prefer my buns slightly less moist. Honestly never thought I'd write those words.
Nick Muir . 2022-11-06
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Super nice staff and absolutely 💯 best value for what you get my god the burger and fries are amazing 👏
themarsh1000 . 2022-10-30
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Great burgers but not giving people straws to drink they're drinks isn't acceptable if your in a fast food restaurant in modern world. 6/10
Tony Field . 2022-10-28
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Arguably the best local burger joint.. treat yourself
Gaz Scaife . 2022-10-28
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Fabulous burgers. Amazing locally sourced, freshly cooked chips. Refillable drinks. Great staff and free monkey nuts!
Michael Freeman . 2022-10-27
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We were on our way to our holiday cottage in Dorset and decided to stop at Gloucester on the way down, we already knew there was a five guys because we checked first. We had the single burger 🍔 and fries 🍟 and it was really delicious, the fries were skin on fries which was really lovely. Only one complaint, there was way to much salt on the fries. I think these days it should be the customers choice if they want to add salt on or not.
Angela Joesbury . 2022-10-25
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Before today, I hadn’t been to Five Guys in a long time. But Charlie, Ben, and Dennis were the most friendly people I’ve met. Made me regain my love for Five Guys and I will definitely be coming back
Matthew Lee . 2022-10-21
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I went with my family and fast served options being super hungry was win win in Five Guys. Their fries and milk shake was mind blowing... Don't forget their free Monday nuts
Sakshi mishra . 2022-10-15
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Food was phenomenal and staff was even better can't get enough of the burgers here 😋 and the fries afr sooo good Ben was my server very polite 5 stars for 5 guys ⭐️⭐️⭐️⭐️⭐️
GigaTV . 2022-10-14
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I came to the Five guys Gloucester a couple of days ago I was served by a lovely lady named Nicole she recommed food and milkshake that made my order so much better than anytime I've ordered before. I'm assuming she was working with her manager who was so kind to her staff and made the best burger. So nice to have great customer service rare especially in fast food! it Will be back especially for another amazing milkshake!
Louise . 2022-10-06
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Good food. I rarely eating burger outside, but this one turned out to be great. If you are not a big eater, ordering smaller size burger and fries will be sufficient. The large one comes with double meat and huge amount of fries. Unlike other fastfood franchise, Five Guys doesn't offer meal deal, but that also means you can customise your order accordingly. I personally liked this branch as they even serve free peanuts.
Erny Feberina . 2022-09-25
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Quite expensive for fast food but really good, best french fries outside Belgium I ever eaten.
Jonathan Segers . 2022-09-10
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The food is ok, but the prices are a joke (£9.75 for a bacon cheeseburger, no drink or fries), service was not quick, and the place was quiet. Refillable drinks for £3.75!?! I could buy 4 liters of Real Coke for that and have bottles to take away. Would not recommend unless you feel like throwing £20 for the equivalent of a larger burger king meal.
Matt Sutton . 2022-09-02
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Food was cooked to order, the burger was one of the best I've had. May cost a little more but worth evey penny.
Ian Patrick Spring . 2022-09-02
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Great burger, tasty fries, just a bit expensive for what it is.
Nic Bullock . 2022-08-28
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Overpriced burgers and very overpriced fries
John B . 2022-08-20
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Lo e the flexibility of choice. Yes it is a bit more pricey, compared to normal fast food outlets but they are not in that bracket. Competitive against normal restaurants
Steve Barnard . 2022-08-13
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Update to the below review following our visit on 3rd August 22: Today we found out that you can mix Milkshake flavours! Not just that, but the staff have a list of mixes that are set up on the till and not advertised. We had Millionaires Shortbread, which was absolutely amazing! Other flavours we can remember in the list were Tuti-Fruiti and Strawberry Cheesecake but the girl who served us rattled at least 6 others off... Well done Sharron (I think he name was), who was holding the fort extremely well as the only member of staff on duty, who made two very happy customers! Welldone!! _______________________________________________________________ Service - 5 Stars Drinks - 5 Stars Chips - More than 5 Stars Sauces - 5 Stars All let down by the burger Bun itself. The patty and filling choices are great and of good quality. It's just the bun. To us, it almost seems like an after thought in it's quality in comparison to everything else? Sort the bun out and it'll be a 5 star review.
Thomas Williams . 2022-08-04
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Very good but you do get what you pay for
Tom Hooper . 2022-07-23
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First try at a 5 guys. Exactly the business model I support. They charge more than McDonald's because they don't cut corners on a quality product. It really shows, the burgers are excellent, the chips from locally grown potatoes are better than I've had in restaurants. For a good burger or hotdog this place is my new go to.
Martin O'Beirne . 2022-07-04
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Food really good. Staff lovely.
Sandra Paveley . 2022-07-03
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Awesome food and awesome service - completely forgot that "large fries" means a large cup plus a whole bag full of fries!
Danny Cooke . 2022-07-03
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Expensive for a burger but we'll worth it, the fries are amazing and you get loads!
Jools Knight . 2022-06-29
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Big up Nathan for great customer service
jr Nicholson . 2022-06-26
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Delicious food(sandwich) for £ 10. 🤮🤮🤮🤮
Gabriella Kulik . 2022-06-23
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Excellent staff, delicious burgers!
et2ergua . 2022-06-14
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Love this place, always clean and tidy and the staff always seem to be happy and friendly which is really nice to see! everyone moans about the price etc but I think its worth every penny.
Nathan Prosser . 2022-05-31
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Way too expensive still. Food is nice though and the shakes are to die for. To give you a rough idea of prices.... £9 for a cheese burger, £7 for a little cheese burger, £6 for a hotdog, £4 for regular fries, £4 for refillable soft drink and £6 for a milkshake. Obviously there are more expensive options too. Freestyle machine needed cartridges changing as there were a few flavours not available. My kids love orange fanta and there was none except fanta zero available. Chips weren't exactly warm but there were plenty for 3 of us to share. If it was more affordable you'd make regular customers out of a lot of people. Very quiet and a few tables used and only the odd one or two to choose to sit at. Didn't take that long to be prepared. In fact, food was ready before shakes. Burgers are good, optional toppings are free. Five guys need to work on more sustainable packaging. Using foil to wrap burgers and hotdogs must be expensive but also not ideal for the environment. Even setting up a bin system where the foil, lids, cardboard cups and straws could be recycled like dare I say it McDonalds do and Burger King with their attempts at reusable packaging.
Leanne Seaborn . 2022-05-23
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81 Opinions
They new crew should take fish and chips off the menu. It was dreadful and went straight in the bin!!! The previous owner made excellent fish and chips. We had been going there for several years. They will be missed.