Based on 176 opinions finded in 3 websites
Based on 176 opinions finded in 3 websites
Nº 295 in 433 in Gloucester
Opinions
food arrived cold seal on bag was broken
Dean . 2024-10-05
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absolutely fantastic thank you
Paul . 2024-10-04
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Food was cold when it arrived, order was done at 12.18pm, the receipt says pick up time 12.34pm food didn’t arrive until 13.20pm!
L . 2024-10-01
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Not the best not the worst! Not too fresh but that’s ok it was tasty and what I needed at that moment! So thank you!
Jolie . 2024-09-30
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Wrong side delivered and the extras for my sub (that I paid extra for) were virtually non-existent. Also didn’t add cheese and toast if for me. Absolute rubbish!!
Claire . 2024-09-16
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app said driver was at restaurant for over half hour. food was cold.
kim . 2024-09-05
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guy blocked Mt number and didn't deliver food as I got wrong address and tried to correct
zak . 2024-08-30
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I didn’t get my order it said delivered 10 minutes ago and it’s still not here
Catherine . 2024-08-24
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Good place but I just wish they put more filling in the sub because mostly all I can taste is bread
Mary C . 2024-08-20
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Wrong food came not what I ordered
katie . 2024-08-19
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Like everyone else has said - Rude staff and Very Tight with salad on Subs. Untidy place dirty tables and food station. Other subways are usually clean and friendly.
Daniel Ludlam . 2024-08-17
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Was waiting outside for almost 2 hours and the delivery driver didn’t even know where he was going after I gave simple directions’ the food didn’t even arrive.
Rianna . 2024-07-25
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I didn't select cheese for my sub because I'm allergic and half way through eating my sub I've realized it's got cheese on it.
Denise . 2024-07-12
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The food did not get delivered.
Sheralyn . 2024-07-05
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wedges were undercooked. otherwise great.
Josh . 2024-06-16
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I was given the complete wrong order and now will have to go without food. Also it was a £43 and have been given a £15 worth of food to fred my family
Beau . 2024-06-15
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SHOCKING SERVICE! Order was placed at 12.08pm Was not pucked up until 1.40pm And FINALLY delivered at 1.47pm.
Beverley . 2024-06-11
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food wasn't delivered and then marked as delivered. terrible service
abbie . 2024-06-05
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got the footlong deal for 2: 2 footlongs, 2 sides, cookies and drink. one side missing. on report system can only select the entire deal for 2 as missing.
Tim . 2024-06-01
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Rude staff, argued about a few extra pieces of sweetcorn? There attitudes where bad, miserable. Ended up with crippling food poisoning all night and very nearly had to miss a day off work.
Daniel Clarke . 2024-05-28
MORE AT Google
Very enjoyable especially a breakfast sub 😋
NICHOLAS HARDY . 2024-05-15
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Food was very dry n most inedible but could rectify due to needing to go to work
Maggie . 2024-05-04
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delivery driver made several other trips to other homes and restaurants before delivering my order. the order then showed up cold
Leo . 2024-04-29
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Not at all happy with this, took over an hour for them to even notify us they were preparing our order, only reason we didn’t cancel was the fee. and not to mention the poor quality of the food, cookies broken in the bag when we got them drinks that were flat and warm and a half cold sub for myself severely upset with the timing and quality. will not be ordering from this subway again. SECOND time i’ve had delivery issues with this place
Jay . 2024-04-27
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Both meal deals came with white chocolate and nut cookies, yet we never ordered them and have nut allergies. Could've ended in disaster if we hadn't noticed!
Brad . 2024-04-27
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Never delivered it. Lied and said they did but they never even made the food for it to be delivered. Just admitted to me they have no driver so it can’t be delivered. Appalling service!!
Lauren . 2024-04-26
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Late? The items didn’t even turn up after 2 hours. Disappointed.
Faye . 2024-04-20
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Very nice definitely order again
Darren . 2024-04-16
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I ordered my food and then had about an hour and half wait for it and then when I got it was cold and the only reason why I selected that it was on time is because it kept changing the time so it was within the delivery time
Elliot . 2024-04-15
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Phenomenal food, great delivery
angela . 2024-04-08
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ordered at 12, delivered at 2.15...
Luke . 2024-03-28
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Definitely will be back. Lovely food 10/10
Lisa . 2024-03-27
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A bit less quality than my regular subway. I found the bread a bit thin with the ingredients put on. The delivery driver was excellent how ever.
Jay . 2024-03-23
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Pizza was literally just bread for the most part, so cold and undercooked i immediately threw it out. Cookies were good tho.
Sam . 2024-03-22
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my food was cold and there was no hardly any cheese and salsa and I order rainbow cookies and I was given chocolate cookies .
Nicola . 2024-03-19
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Can’t fault the food as it was never delivered by just eat delivery driver. I’ve had food from there before and it’s lovely but the delivery service by just eat sucks
Malcolm . 2024-03-18
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I ordered my food nearly an hour ago it has just arrived and there we’re pepperoni and ham in it when I wanted it taken out I would like a refund
Liam . 2024-03-18
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had onion in the sub when i didnt ask for onion, food was cold, i want a refund
Brennan . 2024-03-16
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absolutely disgusting awful food not as advertised
Shirley . 2024-03-10
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Incorrect item - ice cream was the small tub, rather than the bigger one
Robert . 2024-03-10
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Every single time I order there’s something missing!!!
Olivia . 2024-03-08
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Cold??? Chips were so cold! Yet ice cream melted to a slush! So disappointed
tarina . 2024-03-06
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Over an hour and a half for delivery, food was cold.
Charlotte . 2024-02-27
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Garlic bread really hard and stone cold
Michelle . 2024-02-27
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Missing fillings and bread not toasted
Beth . 2024-02-18
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Freezing cold normally always quick from here
Jack . 2024-02-11
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Driver drove into my fence and damaged it and didn't tell me when delivering Food cold and missing items
Alison . 2024-02-09
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the food took over 1 hour and 20 mins to be delivered and came freezing cold. I'm not happy about this at all and want a refund or something sorting. when will your company correct all this rubbish it's all the time
Jamie . 2024-02-08
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After waiting 2 hours for my food to arrive an it bieng stone cold when it got here I won’t be ordering from here again the staff were of no use an rather rude tbh
Chris . 2024-02-08
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Ordered a big breakwich wasn't asked If i wanted sauce they just put it on not happy about you shouldn't assume people have sauce do the decent thing and ask if they want sauce it's not hard it ruined my dinner it went in the bin as I didn't have time to take it back won't go to that subway again 😡
J1873 . 2024-01-27
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Didn’t get the drink I ordered, didn’t get one at all
Luis . 2024-01-26
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Great as always :))). Thank you
Fiona . 2024-01-26
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Ordered at 12:40, delivered at 14:34. I rang the branch and was hung up on, really bad service all round to be honest. Cheese bites are stone cold.
Lucy . 2024-01-15
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If you like cold rubbish food order here
Caroline . 2023-12-27
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Food was disgusting. Won’t be ordering from here again.
Lee . 2023-12-16
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Food was not very nice an definitely not value for money
Leon . 2023-12-11
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Never received my order had to reorder it again ! Just eat is no help no one to talk to !
Elisha . 2023-12-08
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Footlong big breakwich very nice 😋
J S . 2023-12-02
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Took an hour to get here and the food was cold
Poppy . 2023-12-02
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Was watching on the delivery map, driver obviously went the wrong way and took the long way round. Thankfully the quality of the food was not hampered by this.
Andi . 2023-11-12
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cheese bites and hash browns were cold. so were the subs. i also asked if the bbq in my bmt could be swapped for the garlic and herb, but i still had bbq. i also asked for extra sweetcorn but barely got any. didn’t look at my notes at all
Natalya . 2023-11-09
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Got my order completely wrong and had to issue a refund request as items that were sent was unedible and stone cold not happy att all because we are left hungry and having to go elsewhere after waiting for this
Jane . 2023-11-05
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Everything was cold despite the order coming early/on time, the sub was underfilled, the nacho bites were chewy and one of the cookie flavours was wrong.
Annabel . 2023-10-22
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Meatballs were cold, cheese congealed, and bread soggy. Crips and cookie were under the bottle of drink and were basically crumbs.
Lynn . 2023-10-16
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Ordered a sub and I got it as per my requirement. I was satisfied and I personally felt that the ambience was very nice. Near by water body gave me lot of refreshment.
Mukundarao Gummadi . 2023-09-25
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My order was not correct first I got a six inch rather then a foot long and I got the wrong sides
Karl . 2023-09-20
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Delicious food, delivery on time and great prices. Thank you
Jan . 2023-08-31
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My food wasn’t very warm when it arrived the chicken and chips were actually quite cold and the sub was lukewarm
Megan . 2023-08-29
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On time but the time slot was pushed back once by Subway.
James . 2023-08-28
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Meatless steak wrap missing the filling!
Iain . 2023-08-26
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No cheese, salad, sea salt or Crispy onions in the BMT. Just meat and a sliver of sweet chilli sauce... can staff read orders?
JAMES . 2023-08-25
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Brilliant food has always will be back again soon
richard price . 2023-08-22
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Lovely helpful staff and what's not to love about a sub?!
amanda merrett . 2023-08-22
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Watched driver pull up outside my house. Marked as delivered. Then drive off. No order received
Lucy . 2023-08-12
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My order was 2 hours late. I called the restaurant after 90 mins to be told my order had been ready for 40 minutes but they were waiting for a driver. As a result my order was cold when it finally arrived after 2 hours of waiting!
Fran . 2023-08-11
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drink spilt over drink. not happy
Sam . 2023-08-08
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Everything was correct and came to us on time. Very pleased
Jade . 2023-07-30
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Food good. Courier at restaurant for 30mins before leaving for delivery. Slow service
Kate . 2023-07-26
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Excellent service, food was just how I like it, recommend this Subway.
Dave Horsfall . 2023-07-24
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Very poor portion for the price
Fionnuala . 2023-07-24
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Missing a 1.5ltr drink. And no forks to eat salads.
Aaliyah . 2023-07-23
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Brilliant delivered in 15 minutes
David . 2023-07-21
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Food great delivery time extremely slow. Courier was at shop for nearly 30mins
Kate . 2023-07-19
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Item missing from order and one item was wrong
Ashlie . 2023-07-18
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Food was stone cold with what arrived and customer service was appalling
Toni . 2023-07-18
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Driver collected it 12.30 then delivered it at 13.36 disappointed
jamie . 2023-07-17
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The chicken tikka salad had no chicken, just salad
Toby . 2023-07-16
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Hardly any filling which I wasn’t happy about was missing a few bits out my sub aswell
Megan . 2023-07-14
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Newly opened by the looks of it... well worth dropping in
Stuart Reeves . 2023-07-12
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Nice food but 20 minutes late and only 1 of the 3 cookies ordered arrived.
Mark . 2023-07-08
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Didn’t arrive put my phone number down and they didn’t even bother calling just left it somewhere else
Tom . 2023-06-25
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Made us late for a birthday. App wouldn’t let us cancel. Then the order was wrong. We had to go there in the end, quality of food was great but won’t be ordered again from them as we waited 2hrs!
Sarah . 2023-06-24
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Drink missing phoned subway no help not impressed
Susan . 2023-06-23
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Revived my wrap, I had one lettuce leaf in my whole wrap. I had the extra hash browns which was stone cold! Not even cooked? We even requested to have them toasted and the whole thing was cold! What is going on??
April . 2023-06-15
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Swapped the bread on the 2 subs we ordered so both had the wrong bread. Also toasted a sub that we didn’t want toasted. Good quality ingredients, poor execution.
Nicole . 2023-06-03
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Excellent food for lunch, brunch etc. Quick, prompt delivery and at a reasonable price.
Jan . 2023-06-01
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Delicious food, great prices and speedy delivery. Thank you
Jan . 2023-05-30
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Our last two orders were terrible. The food was stale one of our items even had mold on it. Not sure what’s going on because the standards have fallen.
Lucinda bowen . 2023-05-24
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cold food.overpriced for what they delivered
Marcin . 2023-05-21
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Really unhappy with my order, hardly any salsa and cheese one the nachos. Was a complete waste of £3, would really like a refund!
Bradley . 2023-05-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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292 Opinions
the best kebab in Gloucester it took us 4 years of living in gloucester to find this gem. fantastic food, big portions and decent pricing. chicken kebab and chips on point. we will be back
460 Opinions
The guy on the till was too busy singing and dancing to listen to our order. My drink was ready 10 minutes before my dad’s drink even though it was on the same order. The girl making the coffee was clearly having a bad day and kept making the drinks wrong. She then accused my dad of changing his mind when the manager questioned the drinks she made. My dad then received his latte and she accused him of stealing someone else’s drink, so loudly that everyone else could hear what she was saying. When walking out of Costa, the staff behind the counter were talking loudly about us and glaring over.