The best restaurants in Basingstoke and Deane South East

The store is closed! Don't be mislead!

Food was excellent, David was a great waiter and was doing most of the work himself but everything arrived promptly.

my order is all wrong. I ordered chips and onion rings with my meal and just got mushrooms. Not the order I made.

We popped in for a usual pint and catch up with regulars on Saturday. The car park reguster is still positioned in its usual place right by the area people wait to be seated for food . This means that it can not be easily seen by people and is difficult to get to it would be better positioned either in the main entrance hall way area or somewhere that it can be seen and accessed without having to ask people to move so as you can use it. The bar was so busy, lots of confusion and the Landlady had to take over bar service, with people waiting for over 10 minutes to be served some (like us) were overlooked Some of the tables in the bar area were not cleared with dirty plates and glasses and some had not been wiped down. Since the refurbishment more tables have been added to the bar area so it is cramped and no way accessible for a disabled person. Whilst I appreciate you can never predict how many staff you need each day it was clear to see on the day we visited it was chaos and not the usual service we have enjoyed. Sadly, after waiting and waiting to be served or even acknowledged at the bar with a ' I'll be with you in a moment ' we left and went else where. What a shame as the refurbishment looks nice.

Went there a couple days ago and for my first visit was very impressed, the waitress was very polite and attentive. the food was quick and very very tasty. Will be back again!

Dapne deserves a raise! Just visited the store (12.30 8/8/24) for a takeaway, originally served by Bethany who as soon as she realised we were coming for the food put it down and walked off, zero customer service skills!! Dapne who was finishing serving next to me, without prompting, asked if I’d like a drinks tray (3 drinks and a bag to carry by myself) and if I’d like any sauces. Got back to the car to find the order wasn’t correct, when I got to the counter both Dapne and Bethany had their backs to the counter, only Dapne responded to my “excuse me”, she was polite and apologetic while Bethany just walked off to flirt with the male store Manager/Assistant Manager. Dapne was polite, helpful and friendly, she is showing how customer service should be! Would have fed this back to the store directly but can’t without a 12 digit code from the receipt but the self service machine didn’t give a receipt.

Basingstoke Leisure Park, Worting Rd drive through … Wasn’t busy but the 2 females in the order booth decided to take their time before acknowledging my vehicle to take my order..order given ..no please or thank you..I wait in line maybe 4 cars total ..get to the collection booth..waiting..waiting ..then get asked to park in the waiting bay ..again I repeat the branch is not busy but approaching evening rush hour 5 pm onwards I’d say so in my view it’s go time…not here apparently…anyway eventually a couldn’t be bothered assistant brings out my meal and I head home…I ordered a Big Mac..small fries and a Filet o fish..the filet was so overcooked it was chewy and pasty ..the Big Mac ..Stevie wonder could have done a better job of assembling ( a wonky mess) and because I ordered small fries I received around 15 over salted non crispy ‘fries’…and since when did 2 small sandwiches and 15 fries cost over £10?!!!…disgusting service and product…would not recommend unless you are desperate.

Disgraceful customer service. The rudest staff ive ever encountered, could they act and look more bored?! If they don’t want to be there than let someone else do their jobs. Plain rude to myself and the people I was with. Food items missing and then refused to go get the missing items we had paid for, please make that make sense. Going there for dinner is like a lesson in how not to act in customer services. What a ruined evening and meal. Save yourself the trip and chose somewhere you will be treated with dignity and kindness. AVOID !!

The McRib is absolutely delicious ! Every bite is packed with amazing flavour-so yummy and finger- licking good! With the current promo, its the perfect time to try it. I highly recommend ordering online, at the restaurant or take away now before the promo ends. Don't miss out on this limited- time treat. Lola P

I came to Morrisons Basingstoke to buy fresh tilapia from their fish section and decided to pick up one the their cake shop doughnuts. I choose the raspberry flavour but lo and behold when l got home only one doughnut had not enough raspberry jam in it. I opened the second doughnut to find there was no jam in that one which prompted me to open the rest of the doughnut only to find those were empty too. Please Morrisons do not cheat people and sell products that doesn’t correspond to the description. Very disappointed and won’t buy doughnuts from there again as this is the second time it’s happened to that’s why lm prompted to write this review.

Staff extremely pleasant, served promptly with a well made coffee. Fairly clean, plenty of seating. Not overly saturated with the laptop/free WiFi/no drink brigade! Plenty of other Starbucks could take a leaf out of the Festival team! Well done

Nice mid morning snack But --- annoying that there was NO Saucer with my cup of coffee! I asked for one only to be told they don't have any!!! So coffee spilled on to tray. Puts me off going to M&S again.

They charged me too much and when i queried it, they said it was because they’d run out of a certain size cup, so had made me a larger (!) one. Not the brightest staff.

I’m a severe asthmatic, sent my husband to collect a hose from Argos in the Sainsburys store. Staff say only one que outside, he won’t queue because of risk to me. He doesn’t want any shopping from Sainsburys just to pick up Argos hose and medicine from Lyods. Very unfair, cannot pick either up.

This has got to be the worst burger I have ever had it was soggy and tasteless and we will not be going back to a five guys. the meal was £42! for two don't waste your money!