The best restaurants in Basingstoke and Deane South East

Outrageous service! I was asked to pay cash and when I said I don’t have cash I was responded with an attitude! It took more than 40 minutes to get my order. There was one couple before me. After my order was ready I wasn’t given one of the item (chicken strips), so I had to return. When I asked for the strips I was told I won’t get the ice cream that’s been given to me, to which I said “fine”. It took another 6-7 minutes for the struts to get ready- the pizza was cold… I was punished for not giving cash… Disgusting and outrageous!!!

The staff here are just so friendly and kind. My kids love coming here as a treat after the shops or swings. Good choice of food

I went here with some friends in the evening to grab some quick food, i sat and waited in the shop to take it away, whilst i was waiting i was taken back with how quick the food was, only to find out when i got home that no wonder the food took such little time to cook, it was cold and i discovered dead maggots in the curry i ordered. I’m presuming my food was left for days on end and then given to me. When i went back to the shop and showed them, the lady who runs it and her husband where obnoxiously rude and started shouting and swearing at me to get out their shop and that i was “ lying” even though i brought the curry back with me from home to show them. Disgusting customer service and food, this place needs shutting down. And to the lady who runs this vile shop, DO BETTER!

My order never arrived. I spoke to somebody over the phone after ringing 17 times. Been told to wait 40 mins then hung up. I tried again a hour later and number was blocked. Hang your heads in shame. Basingstoke best kebabs ? Basingstoke useless kebabs.

Was enjoying a nice afternoon watching cricket on the shop terrace when I experienced a male member of staff verbally abusing one of his colleagues. Totally shocking and something I wouldn’t expect from a quaint village shop!

Yo estaba buscando un lugar para desayunar a las 8 de la mañana en Basingstoke, parece que éste era el único lugar decente que sirve desayuno muy temprano en la mañana! El desayuno era increíble, pero la mejor parte de toda la experiencia fue estar servido por Elia , mujeres increíbles muy Educado y totalmente en su trabajo listo para salir del camino para hacerte feliz con la comida!! Me quedé muy agradablemente impresionado con ella y entró en su nombre su insignia, recomendaría este lugar a cualquier persona que quiera un buen desayuno y tener el placer de ser servido por ella. Si la administración del hotel lea esto definitivamente necesitan darle un grifo . También una relación calidad - precio 8.5 £ para un bufet de desayuno con la opción de tortilla / escalfados / huevos revueltos, té, café y zumos es una ganga! debe ir!!

Not that late but I had to go out and if the restaurant had mentioned the actual time I could have looked elsewhere, not only late but cold.

Ordered a twister,,came with cold chips,two tiny pieces of chicken, and some sort of goo pretending to be salad !!!!,, basically disgusting!!!!!!!. Just avoid this place, it is just a total waste of money,,,,,oh ps look out for the rats running around the front of the building,, there the most entertaining thing about the place. !!!

Cold food, could not eat it. Dirty seating area . Slow service. Says 100 characters min. But what more can you say about rubbish.

Stopped for a break on our journey with the intention of using the facilities and grabbing a brew. Facilities were filthy. We were told there was no English breakfast tea……. In a coffee shop??! How is that even possible??!! Surely that’s a staple stock item and you reorder when you reach a certain level! Then we were told we weren’t allowed in with our dog and there was a sign on the door. There was a tiny sign on the left of the door about cctv which, in the bottom corner had a tiny symbol to say no dogs. So upon that and upon receiving such rubbish customer service we went to McDonald’s next door to grab a brew. Oh - and Starbucks was empty too, only 2 customers in and we realised why!

I don't mind the self service, but the options were so limited. I'm gluten free and I basically couldn't get anything that wasn't available in the food court, and it was a significant mark up in price. Spent £20 for 2 sandwiches and a coffee! The high chairs were dirty, even though they'd been stacked. Not up to usual M&S standard.

My chicken bake was icy, not just cool. Unpleasantly frigid throughout. The Tottenham came was also interesting.

Food was dry, stale and tasted horrible. Tasted like it had been left in the warmer for hours. I would definitely would not be going back anytime soon.

League One hospitality. League two hostility. No pork scratchings or warm brown beer. Only fairy fizzy lager pop on tap. Disgraceful establishment.