Based on 5 opinions finded in 1 websites

Based on 5 opinions finded in 1 websites
Nº 416 in 440 in Basingstoke and Deane
Nº 23 of 23 Chinese in Basingstoke and Deane
Opinions
Terrible takeaway. Thai green chicken mushroom rice. The rice smelt disgusting, and the curry was just poor tasting not vey spicy just bland. Ate a few mouthful’s and put it in the bin. Will never order again from them.
Randle W . 2025-03-21
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I went here with some friends in the evening to grab some quick food, i sat and waited in the shop to take it away, whilst i was waiting i was taken back with how quick the food was, only to find out when i got home that no wonder the food took such little time to cook, it was cold and i discovered dead maggots in the curry i ordered. I’m presuming my food was left for days on end and then given to me. When i went back to the shop and showed them, the lady who runs it and her husband where obnoxiously rude and started shouting and swearing at me to get out their shop and that i was “ lying” even though i brought the curry back with me from home to show them. Disgusting customer service and food, this place needs shutting down. And to the lady who runs this vile shop, DO BETTER!
Charl B . 2024-07-18
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Always order Chinese from here as its always good quality, good value and fast delivery. Don't think we've ever had issues.
Hannah D . 2024-04-28
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It is disappointing that No 8 charges more for phone orders than they do for ordering on the website. I like to customise some of my food when ordering - which I could not do online. I phoned and asked to customise, so they said I could not have the web price! This was annoying but not as annoying as it was when we discovered items missing from the order! When I phoned back to complain they said it was my fault and said they could only send more items out if I paid another delivery charge. The food was quite nice, but the customer service is terrible! I would order again, but still not happy with their pricing, so only going to order if desperate. They have lost a customer!
F0ODJUNK1E . 2023-03-27
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Really disappointing service tonight! Items were missing - wouldn’t mind but it was rice? No offer to drop it off (which tells me they knew it was missing) Just a refund offered. I used them a few times before, but won’t be again!
Vikki F . 2022-09-18
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336 Opinions
The food was great value for money. And I'd recommend it strongly. The takeaway service was good. The takeaway is clean and well-maintained, with good variety!
196 Opinions
Terrible Delivery Time and Disappointing Food Ordered from Oriental Garden on Delivery at 6:30 PM, and our food didn’t arrive until 9:10 PM—a ridiculous 2.5-hour wait! I was left with two starving young children, which is completely unacceptable. No updates or apologies for the delay. The food itself wasn’t even worth the wait—nothing special at all. I’ve had much better Chinese takeaways in Basingstoke that were both faster and tastier. I will never order from here again and definitely do not recommend this place. Avoid if you want your food on time!
397 Opinions
Terrible service went for birthday celebration all you can eat no milk for my tea waited 1/2 hr for milk tea got cold went to get some food and there wasn't no plates, when plates eventually arrived there was no food so had to wait again for some to be cooked, very limited choice . Desert consisted of some mixed fruit in syrup but only the juice left but plenty of ice cream. This meal costs 19 95 per person, the place was so disorganized I was very disappointed will never go again.
254 Opinions
145 Opinions
Delivery was super slow it said it was on its way and still took about 20mins,, The food we had was awful,, the chicken was overcooked the prawns in batter was almost rubber and the sauce tasted soapy,, the duck rolls was nice I will admit that but overall the food was absolutely shocking,, we won't be ordering again,, stay away and visit the number 8 Chinese just up the road,, Sorry to leave a negative review,, but my experience was shocking,, it's safe to say I'd rather cook next time