Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 412 in 440 in Basingstoke and Deane
Opinions
My order never arrived. I spoke to somebody over the phone after ringing 17 times. Been told to wait 40 mins then hung up. I tried again a hour later and number was blocked. Hang your heads in shame. Basingstoke best kebabs ? Basingstoke useless kebabs.
Stephen M . 2021-05-23
MORE AT TripAdvisor
Ordered some kebabs from here as fancied a change from the usual Chix-Mex or Charcoal Grill. Told an hour for delivery, order took 1 hour 45 minutes (not hyperbole, they were genuinely 45 minutes late) to get here and when I tried chasing them up after the 20 minute-late mark, found that their only phone number (01256 333444) was an invalid number. Managed to get a rep from JustEat customer services to contact the owner (I was on hold during the call so I could hear the rep talking to the owner), owner kept insisting that the driver was "10 minutes away" (to save you doing the math, it was another 25 minutes before the food turned up) and when pressed on why the phone number was invalid, the owner kept just kept saying "yea, yeah, yeah I need to change that". When the food did arrive it was still hot, but tasted a bit - for lake of better words - plastic and manufactured, as if they were from the frozen section of a supermarket or something (realise this is an odd critique to levy at a kebab, the most processed of processed foods but honestly this is the best I can describe them). Wasn't entirely unpleasant, but at best passable and I struggle to think of any other kebab van or shop in Basingstoke that doesn't have this place beat by some distance on taste, texture etc. To summarise, I would order from here again and would advise others against it. You'll be lucky if your food turns up at all. If you're ordering a kebab for delivery, stick with Charcoal Grill. If you're heading out, stick with's Joe's kebab van at the South Ham Industrial Estate (near ParcelForce depot). Both are a billion times better than this, and at least you can be confident you'll get your order!
Gareth R . 2019-06-22
MORE AT TripAdvisor
Just what I needed to satisfy my lunchtime hunger. You wait 10 minutes after placing your order whilst it is cooked in front of you. What more do you want? It was tasty and filling and it cost £4.50. No complaints from me.
Phil Branigan . 2019-01-30
MORE AT TripAdvisor
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I ordered off the just eat app as it was one place open doing burgers and chips, and im sorry to say the chips tasted like they had been re warmed up in the microwave from lunchtime or previous day the burger and chicken nuggets were ok though
2238 Opinions
Terrible service. The food arrived cold & the pizzas were underbaked so called to inform of this only to be told no manager so would get one to call back. No call back, so ended up calling 7 times. Each time I would not get to speak to manager & the person on the end on the phone was incredibly rude. They accused me of lying & told me it wasn’t their problem. Was told also that the manager would call me back but never did. Appalling service!
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This is one of our favourite branches of Las Iguanas and when we met a friend for lunch there last Friday (11 April) we were delighted to find there was a new menu and one of my boyfriend's former Las Iguanas faves, Xinxim, was back on the menu. Food was delicious as always and we had stellar service from Amy F