Based on 1.414 opinions finded in 2 websites
Based on 1.414 opinions finded in 2 websites
Nº 395 in 440 in Basingstoke and Deane
Opinions
Had a lovely experience for lunch last week. Food was tasty, wine on the lunch menu was perfectly matched. The service from Tyler was excellent. Would definitely go again.
Liz S . 2025-03-16
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Nice friendly service, tasty food which arrived quickly!
louise jones . 2025-03-14
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We went for the bottomless tapas and it was delicious! Sooo much food! Service was very friendly and helpful! Thank you Tyler for helping to make our evening lovely!
Carolyn Kirby . 2025-03-11
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Fab service from Artur today! Thank you!
Mandz . 2025-03-08
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Great value for food with a wide selection and retro style ambience. Amy was lovely with the warm and professional service. Highly recommend m
Alekhya Yalamanchili . 2025-03-07
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We had a fantastic time today at Las Iguanas Basingstoke. We booked online for the current offer of 90mins of unlimited tapas for £19.95 (normally £25)! We were not disappointed! Apart from one dish (the calamari popcorn) we enjoyed every single dish, all freshly cooked and prepared! Our waiter Tyler was attentive without being pushy and made the experience even better. We went at a funny time (3pm) so we were the only people there, however we been made feel welcomed and not rushed at all! Tyler gave us enough time to enjoy and finish our dishes before coming back to take the next order. There were 4 of us so we could order 6 dishes at a time which was enough. I could not fault anything, it was just the squid popcorn that was not to our taste! Will definitely come again as even at the full price of £25 this is a great deal 😋
Rabea . 2025-03-05
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Special mention to Arthur who was very attentive, and chased up our mains before we even mentioned it.
Carol Lawless . 2025-03-02
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Very tasty meal and great service from AmyF 👍🏻
neil bausor . 2025-03-01
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Visited with my wife on a Friday afternoon for a bottomless brunch, was reasonably busy. Service was brilliant. Drinks were amazing, cocktail list was great, all made perfectly and arrived quickly after ordering, food was amazing and again arrived quickly after ordering, Amy F was fantastic, couldn't have asked for more, had more cocktails at the bar after our brunch. Overall was and excellent experience and will definitely be doing another one soon, highly recommended!!
stephen knowles . 2025-03-01
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It was our anniversary & everyone was friendly, food was quick & delicious!!
Abi . 2025-02-27
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Arthur took great care of me and my partner when we came for lunch was a great experience 10/10 recommend.
Oliver Malowney . 2025-02-21
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Great food great server - Artur
Pineapple Puppy5 . 2025-02-19
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Very lovely food with very kind service from Artur. Would recommend to everyone!
Ciaran Brooks . 2025-02-19
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Artur was really helpful and the food was delicious
Nicola Brooks . 2025-02-19
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We were served by Amy F who was brilliant, very friendly, efficient and helpful. We had a bottomless brunch which was great value for money and Amy made sure we always had drinks. Would go again. Thankyou Amy!
Rachel Marke . 2025-02-16
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Food was great! Service was great! Definitely recommend the Brazilian Chicken
Carl Hill . 2025-02-15
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Loved it, we had a great time. Nice food, lovely atmosphere and friendly staff made the difference!
Marco C . 2025-02-15
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David the worker here is very kind, best customer service ive experienced so far hes very nice and good hard worker also quite handsome
David Plamadeala . 2025-02-14
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Tyler was very friendly and attentive!
Matthew D . 2025-02-10
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Very slow service. When we arrived staff member was nice and took us to table. Young lady who took our drinks orders was nice, but from there it started to go down the hill. It took 3hrs or even more to have our starter and main served, if we wouldn't be looking around and waving it would take even longer. My food was lukewarm, friends chimichangas and fajitas was missing sour cream (no one even warned us about it) we had to ask about it to learn it. I've been in other Las Iguanas restaurants and haven't had any issues and food was much better.
Kristina Jursone . 2025-02-09
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Went for a bottomless brunch and had the best service, drinks were bought around quickly along with food. Fiza was very accommodating, we had the best experience!
Charlotte T . 2025-02-07
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Fiza and David were 10/10 service, could not recommend more! Had a fab experience
Megan Barnfather . 2025-02-07
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Dreadful food. The waiter did what they could to look after us but struggled
Jon Burton . 2025-02-07
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Visited Las Iguana in January of this year for a daytime birthday meal with the family, 3 kids and 5 adults - have always frequented Las Iguana’s as it’s a personal favourite spot of ours, especially the Westfield centre one. Anyway, from start to finish, it was absolutely terrible! The service was dead slow in what was an overcrowding restaurant and to make matters worse there was only 3 people on the kitchen….3…!!! The food took forever to arrive and when you’ve got 3 children who were visibly and audibly hungry and bored, it made matters worse - only when the food arrived, the matters become even more worse! Some of the dishes were served cold bevause they’d sat on top of the counter for ages and others were burnt! - kids burgers, burnt! It wouldn’t have mattered so much but because we’d waited for what seemed a lifetime and hunger was getting the better of everyone, it just ruined the whole experience. We’d spent in total I think over +2.2hours. I’ve never tasted such bland and poorly cooked in a Las Iguanas before, ever! Sadly, this was the second time we’d experienced this at the same branch - if this isn’t resolved quickly, we’ll probably be looking at another closed and empty store!
Starscream . 2025-02-06
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Amy was brilliant, speedy service, very friendly already booked to come again.
Emily Russell . 2025-01-31
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Had a great time at Las Iguanas, they have bottomless tapas this January for £15 so came withy girl and had a great time. Amy M was out server and went above and beyond to ensure we were happy, had everything we needed and was very attentive, everything arrived swiftly and I couldn't be happier with the service, thanks Amy. Will be back soon for sure.
Lydia Jakubek . 2025-01-28
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Bottomless tapas was great food, fun and friendly attentive service
Jenny Roberts . 2025-01-28
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food was delicious, however the wait was incredibly long. I am actually still here waiting. For my food as i got bottomless tapas. In the space of 3 hours i’ve had 2 plates and are still waiting for my third and that isn’t even the desert. 45+ minutes for each dish is just so unreasonable especially if you have kids, plenty of people have left due to long wait. This may be because it is a friday night however this is just not ideal. Although the drink selection is very good.
Violet Biffen lodge . 2025-01-24
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Lovely meal with friends. Amy, who served us, was helpful and welcoming and the food and cocktails were delicious
Helen Wright . 2025-01-23
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Our waitress Erin was really nice. She made sure that my friends and I were fine during the whole experience. However, at some point one of the supervisors came over to our table, at the start he was checking if everything was alright with the food and drinks we were having. Nevertheless, he then started to ask random, and mostly inappropriate, questions like if we were single or married, our ages, why did we come to the restaurant, etc. At some point he even asked where we worked and it got to a point of asking one of my friends up to 4 times the name of the exact place where she works. All these was making us feel clearly uncomfortable but he didn't seem to notice/mind it. To be honest it felt like when a creepy guy approaches you in a club, which it's something we wouldn't expect having to tolerate in a restaurant.
Jenifer Abhulimen Maseli . 2025-01-19
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Thank you Amy. We celebrated my friends 50th birthday last night and had a fantastic time out. The food was delicious and the cocktails to and Amy as well as the rest of the team looked after us to make it a special night out.
Kiki Schoenberg . 2025-01-18
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An amazing bottomless brunch experience this weekend, with incredible service from Artur, we will definitely be returning thank you !!!
Amy graham . 2025-01-18
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Amazing place lovely food and best cocktails in Basingstoke
Sarah Osullivan . 2025-01-18
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Gabriel and Arthur waited our table and they were amazing I highly right this venue and the staff x
Roxzy King . 2025-01-18
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Very nice service 👌 Highly recommended. Amy M. was very helpful and kind.
MARTA SZMYT . 2025-01-17
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Gabriel was great, brilliant service and really good food
Sami . 2025-01-17
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We was served by artur at las igunas today, was the best experience! we did the bottomless tapas, our server kept us topped up and was absolutely amazing! The food was to die for and I have left the resteraunt full 💯 would come back time and time again for artur he is a credit to the company, not forgetting Chris serving so much food to us working very hard and Rachel on the bar who made the best drinks! Thankyou Rachel! Much love las iguanas 🥰🥰
Warren Taphouse . 2025-01-16
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The food was delicious and the waitress called Amy was really nice and helpful :)
Mariann Molnár . 2025-01-15
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I've been coming here for years as a customee and everything was generally ok. Now I occacionally do deliveries on my free time and whenever i'm there to collect orders the host/manager a bold guy in his 40s always very rude and arrogant. Cero customer service and almost feels as if he looks down at people who are delivering orders. Disgusting behaviour if you ask me. Not coming here as a customer again.
Advertisement camp . 2025-01-15
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Amy was super lovely and provided fast service. Super happy with my experience :)
Amanda Donovan . 2025-01-13
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Amy was such a great server! Really fast, and delicious drinks.
Ruby . 2025-01-13
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Amy was amazing!!! Great food, great drinks. Perfect for our birthday bottomless brunch. Xxx
Lucy Burd . 2025-01-13
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Great service and food, special thanks to Artur who looked after us!
Amber Louise Choinski . 2025-01-11
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Artur was a great waiter, highly recommend visiting!
Yasmin Comez . 2025-01-11
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Arrived at 20:05 for all you can eat tapas by 20:40 no one had taken our order. You only get 90 mins, by 20:50 we had already lost 50 mins no food decided not worth it so finished drinks and left
Tamzen Mc Ewan . 2025-01-10
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Had a very pleasant meal for my daughter’s birthday. It was very tasty ( especially my beef burger ) and wasn’t bad value especially after the app vouchers and offers were taken off. The guy that served us ( Gabo ) was really friendly and professional. Excellent service 😎👍
luke tiller . 2025-01-06
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Me and my girlfriend popped into las iguanas after the cinema. And we’re pleasantly surprised with the quality of the authentic Mexican burritos, and the wonderful service. This was our first time eating in las iguanas and didn’t really know what to expect, however it was a lovely meal. Erin was our waiter and ensured that everything on the table was good. And provided us with great service all evening.
Herbie Charlton . 2025-01-01
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We had a great experience in Iguanas Basingstoke. Food was great, but what stood out was very service. David was very helpful and friendly. He ensured we were happy with our order and helped us choose what we wanted too. Top marks for David, thank you again.
Eugene Slk . 2024-12-30
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Food was good , service was amazing, little pricey which stops it getting 5/5 other than that great 👍
Matthew . 2024-12-28
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We booked for a bottomless brunch and it was a slow start it was 20 mins before we got our 1st drink. BUT, once they got going it was much better. Food was AMAZING but needed a slightly bigger portion. All staff were lovely.
Tasha Arnott . 2024-12-21
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Food was ok, but tiny portions. Not worth the money. Friendly staff.
Jim Barron . 2024-12-21
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Wonderful service from Artur, will be back food is exceptional!!🌟
Jean Sidhu . 2024-12-19
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Went there for a bite to eat over lunch after a Christmas Carols concert in the Malls. The food was nice, with generous portions. I ordered a non-alcoholic cocktail that was delicious, refreshing abs the ideal complement to the spicy food. Our waiter, David, was super efficient and friendly. I'd certainly go back.
Barbara Camanzi . 2024-12-14
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Jess was our server and she was so quick and lovely
Holly Warner . 2024-12-13
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We came for a meal yesterday and the restaurant was overcrowded and the staff were clearly overwhelmed! The food was taking far too long to come out and took around an hour to be served our mains after the starter was finished only for half the food to be cold and still members on the table waiting to be served as others were finishing! The tables were not cleared and still had empty mains plates on our table while we were served our puddings! At one point in the night a customer was sick in the bar area and it was poorly cleaned and essentially pushed to the sides and hidden under paper towels and was still there when we left! I really do feel for the food service industry at this time of year but the restaurant clearly overbooked and didn’t have the staff to deal with it!
evelyn thomas . 2024-12-07
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We went last night for a work meal for Christmas, we were waiting for around 3 hours for all courses to be served, the starter took 45 minutes to come out then the main took 1 hour and we waited about the same for dessert, I think it took so long I aged 20 years. The food was ok but some come out cold. Also, someone was sick by the entrance and was left under blue paper towels. This was disgusting as I nearly regurgitated my meal for the staff. In all, a very disappointing experience as we traveled 2 hours to get there, the bonus was though that we got to spend time with our work colleagues.
Evelyn . 2024-12-07
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The service was so slow, we arrived at 19:30 and it took two hours to get our main course and they had actually closed the restaurant by the time they bought out the dessert and then we felt rushed. They didn't put enough tables out for our number of guests. Drink service was extremely slow. The worst part is it was all pre-booked, even down to the food choices weeks before and they were still so slow and under prepared. They had way overbooked themselves, it was loud, could hardly hear anything. There wasn't much food. Only four chunks of seafood in my main. One very skinny Churro in the dessert. It was all just really disappointing. They wouldn't tell us what was in the welcome drink because it was "made up". Someone from another table was sick all over the floor and the staff left it there covered in blue roll. Wouldn't recommend booking anything here.
Abi Larkins . 2024-12-07
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My friend and I love Las Iguanas anyway and the Basingstoke restaurant did not disappoint. From the manager to the stuff, the service and the food and drink, our experience was fantastic and extremely enjoyable
Kirsten Carmichael . 2024-12-01
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really enjoyed the chicken enchilada and pina colada, delicious food and drinks and staff were friendly. staff member David looked after us.
Trevor . 2024-11-22
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Food was excellent, David was a great waiter and was doing most of the work himself but everything arrived promptly.
Karen Freeth . 2024-11-16
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Dawid is the man, freindly host always going above what he needed to do. 5 stars to you Food good fresh and hot
Keith Hull . 2024-11-16
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Really tasty food value for money, definitely recommend the all you can eat tapas
Angela Stephens . 2024-11-14
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OMG WOW … what an incredible experience! I was taken out for dinner by my partner tonight to Las Iguanas in Basingstoke we haven’t eaten here since just after Covid and wow! Las have really upped there game! New menu , new cocktails, the staff were on point, what an incredible experience! Our servers tonight were Celeste and Amy, they really made our evening so much more enjoyable! Not only were they attentive, they suggested trying some of there new dishes along with one of there new cocktails! Wow … both suggestions blow us away! Las have certainly invested time a money into there business and menu to excite the customers palates once again! We will most definitely be dining again at las in the very near future!
Danny Barnes . 2024-11-11
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Great atmosphere, very friendly staff. Dawes & Amy went above and beyond. We will definitely be back.
Armando Foley . 2024-10-25
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Went in Thursday 10th October before going to the Anvil. Allowed lots of time to get food and have a drink. All 2 of the staff (one young lad doing the drinks and one young lady waitress) were under pressure trying to serve. While waiting patiently for our food there was a surprising amount of delivery people constantly coming and going and none of the diners actually sitting in were getting any food. Waited 1 hour and 15 minutes then started putting our coats on to leave. The poor waitress couldn't apologise enough. We didn't pay for the drinks and left. Shame on the management leaving 2 members of staff in that position and giving priority to the delivery services. We definitely won't be back.
Cath Simpson . 2024-10-19
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Only 2 people on the floor with one of them in particular, fairly clueless about things. Seem to be more interested in fulfilling Deliveroo / Just Eat orders. Food took a while to come and was easily the worst I've had at Las Iguanas. Avoid this place as there are plenty of other options in the vicinity.
Aumit Bagchi . 2024-10-18
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Gabriel was so lovely and gave me and my friend amazing service!
Kimberley Griffiths . 2024-10-12
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David was an excellent team member- very attentive and friendly who really enhanced our experience at Las Iguanas! Would definitely go back. Food was good, cocktails were good, and all arrived in a timely manner.
Kimberley Anderson . 2024-10-12
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Very good. Great atmosphere. Gabriel was great.
Calvin Lees . 2024-10-11
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Food that was both raw and burned. Service that was abysmal. Fastest a waiter moved was when they thought we hadn’t paid
Adam Terry . 2024-10-10
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me and my friend came here for bottomless, loved the food and selection of drinks, our servers gabriel and artur were very welcoming and attentive thank you, great value for money!
Skye Hinds . 2024-10-10
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solid, no complaints on my behalf
Kyle Thomas . 2024-10-09
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Good cocktails, if a little too much ice. Staff are always pleasant but the food continually lets the place down. Everything looks reheated and congealed. Won’t be back for food, however I hear the brunch is good!
S K . 2024-10-06
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Really impressed with how friendly and attentive the staff were despite the place being very busy. Great job!
M Alexander . 2024-10-06
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Loved it - lovely decor, great ambience, superb food and overall we had a really pleasant enjoyable time there. Would definitely recommend it & hope to be back sometime.
kaz Swindon . 2024-10-06
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We loved the food, choice of drinks and dishes and service provided by Gabriel.
Julie Stancombe . 2024-10-05
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We decided on trying the evening brunch for the 1st time and were really impressed with the service we received despite the restaurant being really busy. Amy our sever was really friendly and kept our drinks flowing nicely. A really lovely impromptu night out, great food and cocktails!
Charlene Hewlett . 2024-10-05
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Eliza was amazing and made me great drinks with a big smile a massive asset to the bar and has made it my favourite bar ever
Lewis Mitchell . 2024-10-04
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Artur was amazing and very informative! Great vibes!
lucy . 2024-10-04
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Very slow service tonight, though not the fault of the only waitress. Food was atrocious - a watery curry that I should have refused, but didn't have time to wait for it to be redone. Kitchen too busy with takeaway orders. Will not return and would not recommend.
CARRIE CARTY . 2024-10-04
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Celeste was a amazing server 5 *s wouldn’t want any other server
Honei jade . 2024-10-01
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Went for bottomless brunch for my 22nd birthday. My boyfriend and I were served by Gabriel, he was absolutely amazing!! Knowing that bottomless brunch was only a 2 hour booking, he gave us up to an hour extra onto our time. As well as giving us 2 drink servings each every order rather than just the one. Really great service Thank you
Tegen Brown . 2024-09-30
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Great meal out, service was excellent, served by Dawid Certainly go back
Kathleen Stevenson . 2024-09-28
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David was great, very attentive. Fab service
kaitlin young . 2024-09-28
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Delicious meal, excellent service, nice ambiance. My wife had a fish moqueta that was superb while I had the excellent gaucho burger. One of our favourite restaurants.
Ian Taylor . 2024-09-28
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Great vibes great drinks love Amy and Artur great service
Amy Abson . 2024-09-28
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Family meal for 8 people for a birthday. Lovely relaxed atmosphere with plenty of time to choose drinks and food. Staff were friendly and helpful. Nice selection of cocktails and mocktails for the younger members or designated drivers. Everyone was full up . Will definitely visit again. There were veggie and gluten free meals available
Bev Adcock . 2024-09-27
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Went with work colleagues after a training day. Workplace could not cover cost of alcohol and some guests were not drinking so asked to pay separately “as you go” for drinks to simplify service and get served drinks more quickly. First was advised could order from the bar (paid and was served), was then told no bar service. All a bit confusing but eventually drinks were served okay if you caught a server to ask. Loads of choice cocktail wise and great that you get 2-4-1 but they could be stronger. Best (and strongest) I tried were the reliable Mai Tais. Staff friendly and good food.
Fiona Tracey . 2024-09-24
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Service was amazing from our server Gabriel 🩷
Robyn Davies . 2024-09-21
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Fantastic food brilliant service and all fresh
Beverley Treviss . 2024-09-21
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Food and drinks were amazing! Shout out to Sam the bartender, Great cocktails are even better when served with a side of sexy 😉
Mollie Carr . 2024-09-19
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Amazing service staff were all friendly and attentive , especially our server Gabriel went above and beyond , we came as a team bonding for food and drinks food was lovely would nightly recommend.
Terrance Foster . 2024-09-15
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Went here on a Thursday evening as a group of 3, it was absolutely appalling service, we stood at the door waiting to be seated for 15 minutes and finally a member of staff come over to take us to a table, then after a further 25 minutes of waiting no one came over to take our drink or food order. we left and went to Nando’s next door, amazing service and staff friendly and greeted us with a smile and showed us to our table and the food was excellent. In short the Las Iguanas Basingstoke is awful and will not be recommending to anyone.
Scott Pidduck . 2024-09-12
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Very good service and very friendly
Alfie Holloway . 2024-09-11
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Serg was amazing, he was very welcoming and hospitable. Despite being the only waiter on shift we felt well looked after and we didn’t have to wait long for food and drinks. He was so friendly and we will definitely be coming again soon!
MissMarziLove . 2024-09-09
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Heroic effort from the team! Dispite being short staffed the day we visited, they clearly communicated the possible delays and all banded together to make sure we had a great meal and a nice evening. And they did it in such a friendly and professional manner, most places fall apart in these cercumstances. Will definatly come back.
James Davis . 2024-09-09
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Artur was amazing a mistake was make at the beginning of the meal but was dealt with quickly and without quarrel, very friendly staff, will definitely be going back soon.
robyn pyle . 2024-09-08
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We had a a slow start to our brunch as the table was still occupied. Fortunately we had two members of staff, Artur and Serg, who is extended our time given the time lost. They also brought food out extremely quickly and were very welcoming and charismatic throughout.
Katie Fletcher . 2024-09-07
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Great service from Artur, looked after us amazingly!
Sam Morris . 2024-09-04
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Artuiz was the absolute best. I have never had a better service experience better than him and the bar staff
Phoebe McGloin . 2024-09-04
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203 Opinions
My order did have a mistake however this was corrected and the lad down the other end of the phone was brilliant and really nice.