Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 400 in 440 in Basingstoke and Deane
Nº 80 of 86 Other cuisines in Basingstoke and Deane
Opinions
The staff here are just so friendly and kind. My kids love coming here as a treat after the shops or swings. Good choice of food
bobbiiie22 . 2024-05-12
MORE AT TripAdvisor
Much improved. Very friendly staff who really go out of their way to look after our group of Over 55s who come here every Thursday.
Simon M . 2024-02-26
MORE AT TripAdvisor
Lovely place for a cuppa and a chat. Coffee served hot and slice of cake was yummy. The blonde lady was a pleasure, she served us quickly and with a smile. The other chap was really friendly too. They seem to work well as a team which reflects on customer service. Toilet was clean. Parking was small but we found a space easily.
Santtu10 . 2023-11-23
MORE AT TripAdvisor
Closed at 4-30 when advertised 5pm shut. Just not great the one staff member ignored me completely. Really poor show
Mark A . 2022-05-07
MORE AT TripAdvisor
Didn’t even sit down for 5 minutes before a employee came out and had asked us to move and said these were for customers only - We had only just come out of the shop and fancied having a coffee before our taxi arrived The employee then had come out a second time abs told us that she was taking the table in if we didn’t move?! I had already said the first time I was ordering but was looking on the app to see what points and rewards i had - She then waited and walked back inside I was with my sister and her 7 month baby I’m shocked and definitely won’t be returning - shocking staff
brook . 2021-09-24
MORE AT TripAdvisor
I went there today at 4:30pm and they were already close. This is like the 3rd time that I went there and the store is already closed before 5pm. So frustrating!
djvp98 . 2021-06-10
MORE AT TripAdvisor
Partner in patient so went to get her a coffee. Asked for two decaf latte’s to be rudely told ‘We don’t have any decaf’. No explanation and very curt in her reply. This Costas always seems to have no decaf. Got a normal coffee for my partner but I was unable to have a coffee. When it was served, well not served just banged down on counter. Seemed like she didn’t want to be working there, shame she was. This franchise needs a shake up to bring in line with the other superb ones like St Michaels retail park.
Mike J . 2019-08-10
MORE AT TripAdvisor
I have visited this Costa regularly because of its convenient location. However for about 2 months now it has accepted cash only and I have over £60 worth of receipts awaiting Costa Points to be added. I have contacted Head office by means of their complaints form 3 times, but no response whatsoever. Very bad service and I have now found an alterrnative coffee shop
rogersmith935 . 2018-10-28
MORE AT TripAdvisor
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400 Opinions
Shocking service, click and collect. No staff here, staff just looking at me. Had to find help, been waiting 5 minutes just for someone to show up. If this was a sme they would be out of business very quickly. Won’t be doing that again
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Messages about safe spaces repeatedly over the tannoy. Given recent headlines about discrimination and prejudice against transexuals this sort of message now sounds anti-inclusive. I am also now concerned about what must clearly be a regularly unsafe space to warrant these intrusive messages. Great food, of course.
1518 Opinions
I went in to grab a latte, but the service wasn’t great. The server didn’t smile or say hello, which made the interaction feel a bit cold. When I asked for a lavender latte with oat milk, instead of acknowledging my request, she just told me the latte already comes with oat milk. It felt like I was bothering her, and overall, the experience was disappointing.
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Great shop loads of ideas for garden hot tub essentials make up it has everything you need
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Went to costa drive thru, service was fast than other many stores, team was very polite and friendly, Asian man was very friendly not sure if he is the manager loved it.