Costa Basingstoke Leisure Park in Basingstoke and Deane

The food arrived hot and fresh plus they read my order notes and prepared it accordingly which I was very happy with.

Missing 1 burger and the popcor chicken

Delivery was late and my food was freezing cold

missing items again and cold food

All was still hot and very nice. I would buy again.

Great service from the driver 👍🏼

Food turned up really quickly - except it wasn’t my order!!

Some good staff. BIG let down on the others. I regard it as a management issue. You can just tell. Above comments was from a few years ago. Have changed a lot. One of the best pick up in the area.

didn't receive the popcorn chicken. !

Some of the food was missing from the order. This is the second time this has happened. It wasn’t even a big order just a bucket and a burger but no burger!

Food was hot but so was can of Pepsi. First time that's happened to be fair. Hence 4****

food was stone cold by the time i got it. The driver just laughed and said oh well.

Was given the an order for a completely different person

We didn't receive a code for the driver, so we were standing for over 15 minutes to try and sort it out . Because the driver needed a code for him to get paid . So he took a photo of my receipt and door number to prove he delivered the food so he got paid

One item missing from order - Pepsi MAX.

Food was missing and half of it was cold restaurants fault not the driver

Delivered wrong order,no offer of a refund and delivery driver abusive.i hope he has bodycam

no drink was delivered when I payed for one

Ordered to wrong address nesd refund

I have just arrived home after visiting the restaurant to collect my order. The wrong order was delivered to my home.

Avoid going through the drive through. 3 times now they forgot to put everything into the bag.

The delivery estimate stated 15-30 mins. I finally received my order at almost 2 hours after placing the order. By the time I received the order all of the food was stone cold.

chips under cooked, food looked it had been sat on and 6 chicken legs, no breasts in a bucket that cost £25, KFC is banned in our house now, horrible and greasy

Ordered food at 18:28, initially told 19:10 delivery. Finally arrived at 20:20. Food stone cold, the can of Pepsi was the only thing that was hot. Could’ve hatched, grown, and cooked my own chicken more quickly.

Took 1hr40mins food was stone cold and missing gravy

i did not receive my order and the rider doesnt call me up. Please refund my money back

Ordered ahead of time for 18:30, arrived at 20:25 and food was stone cold, so cold that the cans of drink were warmer than the food! Request a full refund for a both being almost 2 hours late and the stone cold food!

Order delivered to some other location

the driver could not find my address

overcooked and dried out and cold

Employ someone at the speaker who can understand English and take food orders correctly

the young lad who served me, helped me to download the KFC app and apply blue light discount

Food was cold and soggy, bottle of drink missing & cans of drink kept with hot food. Awful experience

Very disappointed. I ordered 6 pieces of chicken and would have expected a variety of chicken pieces. Instead I got 5 cold drumsticks and another piece. You don't find this out until you get home. There used to be rumours back in the 80s & 90s that Colonel Sanders had bred genetically modified 6 legged chicken. I think that it may be true!!

Quick service. Food less greasy than previous!

The problem I had first was I went to track my order and it kept asking for verification code I put it in it’s wrong so go back again 4times half my chicken was alright but the other half was black bits and I had to throw them away

Almost 3hours ago I ordered my food

We ordered at the drive through and it's the umpteenth time they've forgotten one of the sides. Only checked once we were on the way home and my passenger, who was pilfering chips, noticed the coleslaw was missing. It's not worth driving back to complain, but as a basic bucket order with 2 sides you'd think it would be easy to get right. Very annoying not getting what you paid for!

Thought I'd give this place another go after long gap between visits. My chicken was so dry it was like eating cardboard, not the juicy tender chicken you see advertised. Disappointed again, over priced and overcooked.

Food was hot, chicken well cooked and order correct. No complaints!

Delivery was late and food was ice cold. Wasted my money

really positive experience this time, nothing missing, arrived hot

Ordered at 5:23pm and turnt up at 7:57pm

They gave me the wrong order and then didn’t answer the phone when I try and get mine

Driver is as late and then when he turned up was someone else order

Food was cooked well, chicken was juicy and hot. Everything on the order was 100% correct including the dips! Delivery also great, on time and delivered with a smile!

Food was cold and didn’t taste like it use to . Don’t know if recipe has changed . Had to throw away .

Received meal quickly, restaurant clean and tidy.

Been to the KFC couldn't find that busy still the chairs and tables been used left dirty with water and other left overs. Please be mindful with the cleanliness.

The chicken was undercooked and red

my order took 1hr 30mins and was stone cold

The delivery guy was very polite

I never go there again the barista name viny had been rude and with bad behaviour and bad attitude is unacceptable to get that services and reply in bad way

Chicken was good, but how'd you mess chips up?

The kfc was not so good I’ve said before that I would not get any more from them but I thought I would give it another shot but it was the same as before not as good as it used to be you are lucky I give it two

none of the orders delivered were correct

shame they never get the order right.

I didn’t get my can of Sprite and food was cold 😞

over 30 mins late to then get it and it's all cold

late meal couldve done with it earlier , orderdvfor myself andnoartwhi git home from work and working tomorrow

You did not deliver my bottle of coke so disappointed I had a missing item

Poor customer service from staff, they serve u cold chicken

Just eats has the best delivery team :) very nice and professional. thank you

Excellent food and great delivery

There was no drink with the family meal we was meant to have a bottle of tango. Also all four chips where cold

the driver could not find the address, so by the time he arrived, the food was cold.

Didn't get my food. Delivered to the wrong address.

Missed out all fries for our order. Multiple kids without their full meals.

Never delivered and no refund will never use either company again

Was missing items. 4x fries. Food also fell out of the bucket because of the amount of grease. Food also cold. Took over 50 minutes to arrive

Food was great and delivered with a smile

Worst KFC EVER!!! There needs to be a minus button. Literally every time we order something is missing. Tonight we tried again and ordered a large order which came with 6 portions of chips. We asked the delivery driver if it was all there. He said yes. Opened the order - no chips. Hungry kids, adults and cost a fortune and 6 portions of chips missing. Tried phoning for half an hour and the phone rings out and gives up - they are apparently too stupid to work out how to do a full order and haven’t been “trained” how to answer a phone. Now having to drive down there and kick off - chicken, sweet corn etc will be inedible and cold by the time we get back. Absolute farce. Terrible customer care, terrible service and stupid idiots full filling orders. I wouldn’t be so harsh if it was a one off but this is about the fifth time. I suppose it says more about us than them!!!!

Nearly 2 hours for delivery and stone cold

it arrived cold, gave back to the driver to return as cold, then he was going to bring a hot meal back, then looked out of my window and the delivery driver was sat in his car eating it

The food was delivered an hour and a half after ordering. Disappointing!

I find that ordering and the delivery is really fast and the food is very tasty.

Our food was cold and was missing many items, not impressed at all.

Does exactly what it says on the tin,

cold chips freezing chicken Cold

original time was 14.05 it was 14.35 when it arrived and food cold

Sent someone elses order. Asked Just Eat for a refund, which was declined. No compensation offered at all for the poor service. Have been a long time customer of Just Eat, but will never use them again now.

Never seem to give the chips that you order with a bucket…

super quick delivery, piping hot thank you

Was good and actually delivered thank you

If I could say zero I would. I ordered off of uber eats..I was charged double also half the order was missing. I spoke to a rather rude man from kfc, he didn't help me atall....I asked to speak to his manager and he said he isn't aloud to give his managers details..he said his name is brashet

The wrong order turned up, was supposed to be 12 piece boneless chicken, and when I opened it there was 4 random scabby bits of chicken

they gave me the completely wrong meals

over hour and half wait when it said 25 minutes and when the food finally arrives it's cold. courier was at the restaurant for 45 minutes it said. your service has become a joke.

Ordered 2 meals. Didn’t get any fries

Times kept changing on the app, getting later

I came here for the chicken and let me tell you, I was not disappointed

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Terrible customer service! I ordered food through Just Eat, spent £66.66, and received an incomplete order. Despite returning the food to the restaurant as advised, neither Just Eat nor the restaurant processed my refund. Just Eat refuses to take responsibility, citing a delivery code, even though the order was incomplete. I’ve wasted time and money with no resolution. This lack of accountability is unacceptable. I’ll never use their service again and wouldn’t recommend it to anyone!

Half of the order was wrong. Poor service by kfc, get the impression they can't be bothered to get things right. No problem with the delivery driver.