Staff were rude, the place was filthy and waited almost 49 mins for the order. Toilet had urine all over the seat and puddles if it on the floor. The mop they were using to clean the floors was dirty and the staff were using the mop as a broom to sweep the food around the floor. My wifes order was wrong and the crepes were cold. Food splatters on the walls which were old and had dried on.
Take away ordered through UberEats - the irony being a notification from them recommending this restaurant.
Pretty much everything we ordered (my wife enjoyed the veg spring rolls) was completely bland and soggy - literally zero flavour. Contacted UberEats who said nothing to do with us, tell the restaurant, which I did through their review service on the app, however no refund/apology. Won’t be using either Uber Eats or this restaurant again. Hope this can serve as a warning for anyone else after a tasty Chinese takeaway on a Saturday evening.
Cardinal Park, 9 Grafton Way, Ipswich IP1 1AX, United Kingdom, England
We bought a gravy dipping bucket. Wings was over cooked and dry, Did not give us any serviettes or spoon to eat mash and gravy with. Waited for 10 mins in drive thru for staff to do a shift change. 😫
Got called a f***ing idiot by a member of staff called Claire, never in my life has anyone got away with something like that and she has to be the most unprofessional person I’ve met, not once did anyone say sorry and sort her out which is disgusting, the place is so unsafe after watching baby’s fall onto a hard floor outside the 1 yo ball bit and also the place is not clean at all, had to ask the rude young woman behind the bar for a clean cloth to clean the table only to be met with dirty looks
Don’t take your kids here
This company is awful and disgusting
A little longer wait than expected but the breakfast was great. Wish you had a little more choice of milk for the cuppa. Food was tasty and I loved the toast, eggs cooked well and so much better than self serve where they can be rubbery. Polite staff and I liked the hot drink refill. I don’t think anyone goes to a supermarket cafe for the ambiance but it is cheerful enough.
I want to like this place, good vibe, good range of drinks, not bad food and a great karaoke on a Thursday night but for gods sake give it a clean, its minging. The toilets, the windows, everywhere just needs a bit of care and attention and then you’ll have a great venue.