King's Garden in Ipswich

I waited over 2 HOURS for the worst chinese I've ever experienced, couldn't even finish it. Over 2 hour wait is already a bad start, and then the food arrived COLD, soggy & sad. Beef in black bean sauce was poor, the sauce tasted more like generic curry sauce and the beef was overcooked, chewy and tiny. The chilli Squid was soggy, moist, cold and clearly frozen rubbish. Criminal offense to charge the prices you do for this trash. The chips were cold and pathetic, undercooked and sad. Overall, 1st time ordering and will be the last. Pathetic Chinese takeaway.

Those Singapore noodles are some of the nicest I’ve tasted. Was with Prompt delivery.

tasty, little cold but still enjoyed it. would use again. thank you

My food was late and cold not happy

didn’t even finish it.. losing my appetite of waiting too long as 45mins late.. 🤷‍♂️ i thought’ it wasn’t coming so i almost wanna chat with just eat.. u wonder about the code’s.. driver suppose to type that code in theirs work courier app’ is like clocking their deliveries.. 🤷‍♂️ .. it not by the receipt..

I called here as the Chinese I was going to was closed, and I'm so glad I did! This was one of the best Chinese meals I have had in the UK. The chicken was perfect and not half-cooked like some. The Singapore noodles were not greasy like some I have had. Very nice flavour with good-sized portions. The only downside was they did not take card payment which is disappointing, so I had to get cashback across the road at the Co-op with some beers that went well with the Chinese. I will certainly be going back

I called here as the Chinese I was going to was closed, and I'm so glad I did! This was one of the best Chinese meals I have had in the UK. The chicken was perfect and not half-cooked like some. The Singapore noodles were not greasy like some I have had. Very nice flavour with good-sized portions. The only downside was they did not take card payment which is disappointing, so I had to get cashback across the road at the Co-op with some beers that went well with the Chinese.

Crispy duck very disappointing. More like minced duck.

Great food, great delivery driver ,always hot and so tasty .

Lively tasting food and piping hot, great delivery

ordered food it arrived within 20 minutes it's good delivery service but they didn't cook all my order fresh. pre cooked food is not the answer. the beef was not cooked properly. 2 out of five stars.

I luckily found this Chinese and have had 3 times cannot fault the food and piping hot and quick delivery also great price

First time using. Won’t be using again unfortunately

Extremely poor quality in food overall

Wrong item received. Ordered a beef curry and received a chicken curry.

i see no prawn cracker’s in the bag?? 🤷‍♂️

ive already got the refund for the can of drink… but thank you tho’..

all good..thank you… so apart one missing item is a can of tango! .. hope u submit the confirmation to just eat of my request for refund as they wanna investigate…

look like some excuse to remove a duck chinese style lately as unavailable.. 🤷‍♂️ remove that pineapple as that shouldn’t exist at all..

its always late sometimes 10 mins mostly 20/30 mins late

we only use this Chinese takeaway . food is good and no problem .highly recommend . only grumble is delivery fee as not that far away £3 delivery fee is high for 5 minute drive . think should do it cheaper or free if regular customer . apart from that will continue ordering .5***** service on quality

Another great meal this place is the best. Don’t even consider another Chinese. Top job! The one time I went somewhere else (because they are currently closed) it was so bad! Had all kinds of problems. Stay with Kings Garden!

Food is delicious. Very friendly staff always there to help with the menu order

excellent service friendly staff thanks

chips luke warm taste like been re heated and the choin main had funny taste

Have a Chinese as a treat, this was a treat it was excellent

Just had a delivery from here and it was delicious and hot, had I of read the reviews before ordering I would have ordered else where . I will definitely be ordering from here again

Always hot, always tasty, what else can I say

Although the order was late, the food was hot. Beef was very chewy. The chips and chicken balls were fried for far too long.

lovely really enjoyed the food

was missing can of coke that I ordered

Ordered our food an hour and a half and still not here, we called to ask where are food was, was told it’s on its way, called back 15 minutes later the lady was rude and said I told you it is on its way. She has hung up on 3 times now, we won’t be ordering again

APPALLING!!!! Food was late so called the restaurant and got through to a woman with zero customer service skills and a bad attitude. She talked over me constantly and hung up on me THREE TIMES!! Absolutely appalling service and appalling staff!!!! She really needs to take a customer service course or anger management

Absolutely APPALLING customer service. Food was late so I called the restaurant and got a woman with such a bad attitude. She talked over me constantly and hung up on me three times. I will NEVER order from here again. I am disgusted!!!

I've tried to contact Kings Garden via JustEat app as my vegetable Singapore noodles had chicken in them they were supposed to be vegetarian. Not happy.

First you sent the wrong food , after I rang you sent a mixed meat curry and boiled rice instead of a vegetable curry and egg fried rice to a vegetarian, I'm gutted as you were my go to takeaway til now

Missing food and bad quality tonight unfortunately

perfect as usual, I won't go anywhere else, always good quality taste and hot

Great quality and delivered quickly, but ordered 10 prawn balls and only 5 were delivered

So late it is unbelievable…. 1.5 hours and still not here !! Not happy 🤬🤬

Food took 2hrs 20 minutes to arrive! By the time it arrived it was too late to eat! Not happy

Order arrived 5 minutes early, super hot and delicious

great food but driver 45 minutes late .first time had really late delivery . wouldn't mind so much paying £3 and less than 1/3 of mile down the road ? really take the P

Not a fan, the chips and rice were nice but that was about it.

Best Chinese we have had in a long time.

Food was hot and not greasy. Tasted good. One of the best of this cuisine I have had in the area! Took a while to come but was within the ETA given.

Ordered 18:14 delivered 19:50. Disgusting. Never again.

£3 for delivery yet only 1/4 of a mile away . Chinese most expensive meal going yet can't deliver on time ? won't use again

food is normally great from here but this time both chow meins were burnt and pretty much inedible

DONT ORDER UNLESS YOU WANT TO WAIT AN AGE FOR FOOD! Originally said 35-50 mins for delivery, then ordered and got 1-1.25 hours, then updated to 1.75-2 hours. Called shop, bad attitude from staff, they blamed the app for taking on too many orders. Food came after 2.25 hours after first ordering. Food quality poor, chips looked and tasted as if the my had been reheated multiple times, food went cold very quickly. Waste of money and a massive disappointment!! Won’t be ordering from here ever again!

Collection time was spot on ! food was piping hot and full of flavour also very good portion sizes great value for money .....would definitely recommend !

Just had takeaway from kings garden chinese queensway all i can say is terrible chicken curry with chips x2 chips looked as though they had been cooked yesterday and warmed up and the chicken tasted gross i will never order from there again i dont think they will be in business much longer serving up rubbish like that 0 out of100te rubbish

Absolutely disgusting and awful! I had to throw everything and lose another hour to go and get something else. Couldn't return due to being at work and even if I wanted I didn't receive no receipt because they only accept cash payments no card and they don't give you receipt.

A little bit pricier than our previous Chinese Takeaway, but worth the extra!

I called up at 5:45pm the food came at 7pm even though they said it would be 30-40 minutes maximum. The food was cold, stale, sticky and tasted like it was cooked the night before. I called for a refund but the lady on the phone was very rude she went to her managers and laughed about what I said. She then came back to me and goes you can have a full refund. Then 15 minutes later calls me back to say I can’t have the refund and wouldn’t let me speak to a manager, multiple times she hung up on me and was speaking over me whilst also putting me on hold many times even though I was making a complaint. Disgusting and appalling behaviour not only from the girl on the phone but the managers that make the food. One last thing she wouldn’t give me her name and that fact that she was so rude I understand why now she wouldn’t give it.

What is the point is saying it will be about hour when I have to call after 1 hour 15 mins to see where my food is and then another 8mins after that I have a know a knock on the door!! I simply said that maybe you should tell the phone person to tell customers the true delivery time! He came up with some excuse and I said well give me back my money and have your food back! He didn’t want to do that! I said have your food back he throw my money back over the ground! Never usin g them again….I think the feel is mutual judging by the language.

Just had my birthday treat but unfortunately it was far from a treat. Curry sauce was cold and bland, the chicken in chilli in spiced salt was also very bland and overcooked so went straight in the bin. Gutted as food has always been good in the past.

Very poor Chinese, food tasted way over cooked. This Chinese used to be so consistent with delivering good food week in week out. Now shocking

Crispy chilli beef was trash it did not come in sweet and sour sauce like any other crispy chilli beef I’ve had before, the chicken satay skewers come in a sugary gelatinous goop (not peanut sauce). Chicken chow mein was dry and dead, not very appetising Chinese at all. Not to mention the food was 25 minutes late.

Good food. Cheap. Good atmosphere. Clean, tidy, quick service

By far the worst Chinese I've ever tasted. I'm sure the crispy beef is actually a dog treat. Discussing. Don't eat here

Lovely vegetarian food! Tofu, chips, noodles/beansprouts, curry sauce are all lovely. Delivery does usually take a really long time for me, 40-60 mins, but is worth it for the food. Just wish it was quicker! 30 mins or less would be ideal.

Been coming here years. Have to say English lady on the till is incredibly rude and has the ability to put you in a really bad mood. I queried the total price for my order as when I last had it, it was a lot cheaper. She flat out told me I was wrong and my prices were wrong. Upon checking menu she said I was quoting price for a small, and that I “didn’t specify a small on the phone” to which I said I didn’t specify a large either. Essentially told me I was wrong for not specifying, despite the prices being for a small on the menu. Out of principle and because I don’t need a large (I’ll waste the food) asked for it to be changed to small. She went into the back and I heard her slagging me off. I will continue going here but service is terrible. I don’t mind the misunderstanding on her part but to be rude about it, not seek to offer any problem solving, and just stare at me like I’m mental is shocking. Also the chips were very bad

Used to be really good in the past but the last couple of times I have ordered the quality of the food is nothing to shout about not sure if they are skimping on spices used in cooking or if its just overcooked. I won't been in a hurry to order from them again or recommend them to anyone. 2.5 🌟

Lovely food very helpful staff. Didn't have to wait long for it . Definitely go back again

Awesome food..the best chinese in Ipswich. We had a delivery last weekend and it was here within 30 minutes. Delivery driver was very friendly and polite..looking forward to our next delivery this weekend 👍

Very tasty and reasonably priced

Placed order at 19.52 to come ASAP.... 2 hours later still not here, never ordering from them again

The customer service at this establishment is so bad I will never order from here again. I placed an order at 17:15 on just eat for a delivery time of 19:30 which gave the restaurant over 2 hours to prepare and deliver my food. At 20:10 I phoned the restaurant to find out where my order was and was informed it would be another 45 minutes. Obviously i was not happy about the service and requested that they made it quicker as I had to be up very early for work and was informed that they would rather cancel my order and hung up. I then recieved a notification from just eat that he restaurant had cancelled my order. I must add that this is the 2nd time this has happened and gave them the benefit of doubt for the 1st time. Never again will I order from Kings garden again

Awful service, worker keeps turning up at my house demanding money for a Chinese we waited over 4 hours for!!!!

Food was quite bland and they did not have spoons or forks to give.

Excellent food, prices and service from this excellent Chinese takeaway. I recommend it highly.

Avoid this place unless you enjoy waiting nearly 3 hours from placing an order for food, now happened on several occasions but like to give places the benefit of the doubt, worst customer service as tried to call for over half an hour and the line was busy though I suspect it had actually been taken off the hook entirely! I understand it’s a weekend and takeaways get busy but poor service when you can’t take the time to call people you know are waiting for an order and know it’s going to be late, it’s not that hard to do and don’t see why they didn’t. Placed an order (on someone else’s behalf, I might add) around 5:20 pm in order to ideally beat the rush, it’s now 8:10 (we were told it would be here around 6:50 initially and I finally got told it would be here by 8:05 around 20 minutes ago) and it still is not here and can’t even cancel the order. Don’t order from here, I certainly won’t be again, order from anywhere else. The absolute worst.

we had a take away of pancake rolls, chicken chowmain, vegtable curry, fried rice . the salt content was far too much as so you could only eat 3 mouth fulls. do not recommend

Do it usually like Chinese food that much, but the food from here is always, hot and very good....crispy chilli beef shreds always very crispy.

Absolutely fantastic! Delivered 20 minutes early and was piping hot. Mushroom rice is with real mushrooms so fab! Great Thai curry, little kick and creamy. Kung po chicken was sweet with a little kick. Loads of food for tomorrow. Fantastic food, will 100% be ordering again.

Well first of all the driver and a passenger turns up to deliver my food he stands at my door no 2 metre at all then I get the food and in all my years I have never seen a pink foo yung ...food colouring maybe ...no bean sprouts in fact not a lot at all also curry really watery I tried to speak to the shop about this and someone called Ella came on the phone being rude and could not offer me a time for the two dishes to be replaced .basically avoid at all costs I’ve eaten from here for a few years now and they treat me like rubbish

Excellent food, love the dumplings

I’m not quite sure where all these good reviews are coming from.. came here today for the first time as I couldn’t be bothered to cook after a long day at work, this was on my way back so was convenient. Usually I order from Zweton but was starving. Ordered 3 dishes, shredded beef was so hard and dry you couldn’t bite into it (also, the sauce is actually missing?) Chow mein tasted of washing up water and the squid was cooked with paper as we found a bit of paper on a piece of squid. Went straight in the bin.

I’m not quite sure where all these good reviews are coming from.. came here today for the first time as I couldn’t be bothered to cook after a long day at work, this was on my way back so was convenient. Usually I order from Zweton but was starving. Ordered 3 dishes, shredded beef was so hard and dry you couldn’t bite into it (also, the sauce is actually missing?) Chow mein tasted of washing up water and the squid was cooked with paper as we found a bit of paper on a piece of squid. Went straight in the bin.

1st time we have tried Kings Garden and have to say this is this best takeaway in Ipswich

Ordered from them the first time Monday night,it was beautiful,I ordered chicken curry,egg fried rice, chicken balls and special chewmain best Chinese I've had for a long time oh and you get free fortune cookies lol

Food was delicious and hot and it came way before it was ment to..very happy with these will definitely be using them again soon

Good Chinese food friendly service

My new favourite Chinese takeaway. First place I've found that when it says something has chilli in it you can actually taste the heat. Food is tasty and the meals come with fortune cookies.

Really nice friendly delivery driver

Our order arrived at the arranged time. The food was hot, tasty and the portions were extremely generous. Would recommend.

Wrong food delivered.. undercooked vegtables .. almost inedible

Excellent service quick and concise. Good food as well.

Very good can alter menu to suit you taste,polite when ordering and delivered. Best sweet n sour sauce around.

Alway order food from here , all family happy with it , will definitely recommend this Chinese to everyone ；)

Your best option in east Ipswich. Don’t take my word for it- most people agree. Quality varies so only order on Friday/Saturday. Expect to wait over an hour and order the honey chilli dishes. Or don’t. There are better options in the town centre. ... I only wish their vegetable dishes were better. No peas in their curries! Awesome news.

We've been waiting over an hour from expecting delivery time. Food was extremely dry and tasteless. Bit disappointed...

Me and my partner enjoy our Chinese and normally attend wongs but by being recommended kings garden we thought we would give it ago... Well the food is amazing very friendly and always on time. Food is always piping hot and there is no grease on your food at all 5 star!!

Food is amazing its just the delivery time which made the food cold. I use this Chinese place alot as i found it one of the best in Ipswich. This is the first time this has happened to me. I placed my order at 7:56pm they put a 20min delay on the order which took it to 9.05. And it didn’t turn up till 10.20pm. I tried to call the restaurant over 10 times and no answer. When they finally answered they told me the driver had left 2 minutes ago but still had to wait till 10:20pm. They also told me that they will take some money off the bill, and they will call the driver so the driver is aware. The driver turned up and didnt know anything about it..

Food plenty of food nice and tasty. Price a bit higher than most other restaurants but worth it. Had a bit of a wait other than that fab worth a try.

Food sometimes nice but not always

Top Chinese takeaway and very reasonable

Had great food from here delivered several times.

Great food as always. The vegetarian options are great and the salt and chilli chips are just amazing!!