Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Turkish food
1.110 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

464 Opinions in 2 websites
Really disappointed to find the restaurant closed after booking the same day online. The sign in the window said due to a technical issue they were closed for a few days, but they should have also closed the booking system and we wouldnt have wasted our time driving to Pangbourne

253 Opinions in 1 websites
We were regular customers at this restaurant due to staff being very nice to us and food being good. The waiters are exceptionally friendly. A couple of times our big families celebrated events like weeding anniversaries, graduation, etc. In the past couple of months though, the customer service went below McDonald's. I have never seen anything like that, and we will never return. The owner/manager(?) is extremely rude. Last month we had an engagement anniversary and booked a place. We waited for food for 30 min, then ate 10 minutes. Right after all plates were taken and we ordered a dessert, we were approached by the guy and told we needed to go. Pointing at wealthy people at the door, he said: "You finished, can you go? You see, people are waiting there?". We told we ordered a desert and we had a booking too. He then said we needed to wait for a desert (which turned out to be a takeaway) near the kitchen. He relocated us to a shared table so that the wealthy-looking couple can sit at our spot. I have never been insulted like that on my special day. Next time we were silly enough to return, again on a special occasion. A quarter of the restaurant was empty, and we asked for a table. The same guy approached us and said there is no space for today. Okay. I waited until the next couple with no booking was seated, and tried to ask why, but the same guy said we had to leave. We were silly. Very silly. So we returned. This time half of the restaurant was empty. I was so happy to see that, and the waitress seemed to have a table. When she picked up the menu, that same guy let her go, approached us and said it was all booked. Guess what? We were watching how other couples were seated with no booking. TO THE OWNER: Who do you think you are to insult me and my family on special occasions? Our 4 families will never return to your restaurant again. TO CUSTOMERS: I understand you might want to choose this place to eat. But are you from a working class too? Did you have a tiring day at work? Do you and your family deserve to be treated this way? Your moms and dads? Your children? Your loving partner?