Delivery
Pickup
Outdoor
The best restaurants serving Other european-cuisines food in East Midlands
200 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
221 Opinions in 3 websites
We went to the pub at around 9:10, it was quite but there were other people drinking we got are drinks and went to sit outside, by half 9 doors were locked, no last order called and no warning that the pub would be locked, I love this place but wasn't impressed by today.
1662 Opinions in 2 websites
Dear Nando’s Customer Service Team, I am writing to formally express my disappointment regarding an incident that occurred during my visit to your nando’s Granby Street branch on 13/11/24 in the afternoon. I believe the experience I encountered with one of your staff members does not reflect the high standard of customer service I have come to expect from Nando’s. On this visit, I had ordered a meal, which entitles customers to a beverage with their order. Initially, I took a glass of water but decided not to use it and instead chose a Fanta. Shortly after making this change, a lady staff member with blonde hair tied up approached me. Without any attempt to clarify the situation, she abruptly removed the glass from me and, in an unprofessional tone, reprimanded me by saying, “Don’t do it again. I will charge you.” I was taken aback by her approach, as I had not acted improperly. My order included a meal, entitling me to a drink, and I had not consumed any water before choosing the Fanta. Therefore, her behavior felt unjustified and unreasonably harsh. Additionally, the manner in which she spoke to me was unnecessarily confrontational and left me feeling humiliated in front of other patrons. I would appreciate it if you could investigate this matter further and consider providing additional training to staff on how to handle customer interactions respectfully and professionally. Nando’s has always been a brand I admire for its quality and customer service, and I hope this was an isolated incident that does not reflect your overall values. Thank you for taking the time to consider my feedback. I look forward to hearing from you soon and hope to see improvements that ensure a welcoming and respectful atmosphere for all Nando’s patrons.
1048 Opinions in 3 websites
We really like this place, good pub food, unpretentious, dog friendly and the staff are all nice and pleasant. We went for breakfast and it was very good...the large full English was very large!..and good value, we go out for breakfast quite often and this one is the best of all! The deli is good too.
537 Opinions in 3 websites
Saturday evening spent in front of an open fire with great food. I had the fillet steak which you don’t see on pub menus as much anymore and it was honestly one of the best I’ve had in a long time. The pub wasn’t too busy (likely because of all the firework displays going on), and it had a relaxed atmosphere, exactly what we wanted. My only suggestion would be to update some of their Guiness glasses - mine was 8 years old and a bit worn - but other than that, it was excellent.