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The best restaurants serving Other cuisines food in East Midlands
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307 Opinions in 2 websites
We were welcomed in and they gladly accommodated our party of 5, orders taken quick, drinks all out quick and all food came out but one of the party their sour dough was burnt (very black) so we asked to return with less burnt toast, Sadly they forgot and when they did bring it it was wrong ingredients on top, my friend ate as she was so hungry and the rest of us has finished, we were feeling quite disappointed (we had asked the young staff a few times where it was before it arrived) however at the end the manager ( i assume) got wind out what happened he came over, apologised explained he had been stuck at front of house and wasn't aware of what had gone on, he agreed it was poor service and seemed genuinely mortified and wiped our entire bill. The way he handled this problem and reacted and his genuine distress at our poor experience showed he cares about his customers and cares what they put out and the service we get and we all really appreciated his apology. Aside from the issue all the other food and drinks were all super and if/ when we return to Stamford again I would re visit Cafe Black, the owner cares and happy to acknowledge and own mistakes
287 Opinions in 2 websites
Called in for a drink with the kids while the wife finished an appointment. Got a parking fine through the post a week later. I didn’t ask for a receipt for 3 cokes so no chance of appeal Not one member of staff thought it kind to make me aware that you had to enter a reg plate. Why a village pub has ANPR cameras baffles me and parking availability has never been an issue here before. Avoid this pub and greedy owners!
140 Opinions in 2 websites
I had a bad experience at this costa today, I was in line and the people in front of me allowed me to go in front of them as I had cold food and they all were waiting for their hot food. When I was served (by the manger I assume) she was very condescending and tried to explain to me how a que worked (sarcastically of course) and then when I later purchased a panini she undercooked it by 3 minutes (as a costa worker myself I am aware of how long they go under for) I then return the panini without a refund and left. Just because she was older than me doesn’t mean she should have spoke down to me, I hope her service improves so she can be an example to her staff, and not an example of bad customer service
34 Opinions in 2 websites
I felt it was quite an awkward place. You have to book in advance for afternoon tea when in reality it was dry, cheap bread with probably aldi ham in the middle and dry cakes. Upon arrival the owner was leaning over the counter playing on her phone. No customer service. Once the food was placed in front of us I noticed that a hair was in one of the scones. She then replaced it with a small shop bought one. The other scone was very hard and dry. The cups were dirty and we had no spoons. The milk was a little off as if it had been sat on the table all day. Overall not a great experience. I think the whole afternoon tea was chucked together onto a cake stand, put on top of sticky tables, costing a couple of quid but charging people so much more. The whole experience was very awkward and it didn't feel very welcoming in there at all which is sad because it's not the service you would expect from a small local coffee shop. Costa provides a better experience!
32 Opinions in 2 websites
Cold respection from Management. Went order drinks no postive customer it feel like being looked through as if you were made of glass I only Hope things improve
5451 Opinions in 3 websites
Had to rebook for a slot to eat. We turned up and unfortunately, they were fully booked. Credit to the team they managed to get us a table for 4pm. We came back and wow!!! What a carvery, one of the best we've ever had. Will definitely be going back, well done The Beck staff. 6 out of 5 stars.
481 Opinions in 3 websites
This is always my favourite place to go for breakfast before I go to work in town … Louisa’s Place is always pristine and so welcoming and the breakfasts are always cooked freshly for you and presented really well on the plate. The surroundings are comfortable, colourful and right up my street ! Bravo Chef! 👏👏 Rosemarie Jarvis Director Hanworth Hats Harborough
539 Opinions in 2 websites
Been fairly regular for the past 7 months, and never had an experience like today. My friend and I went in today around 4 o’clock, she ordered a salted caramel frappe no cream with coffee, the staff member « Amy » promptly forgot these requests, and had to be reminded as she was putting cream on (not sure if she did actually put coffee in), we both wrote it off until I was served, I am lactose intolerant, and asked for an oat latte with vanilla, at first she had the regular milk jug for steaming and I had to interject and then when pouring my coffee shot, she attempted to use a takeaway cup that had been face down in the water/coffee/milk mixture in the tray of the machine (as it had been taken apart for I assume cleaning 3 hours before closing), I then asked her not to use that cup as not only do I have allergy to milk it’s also really gross, the whole time they were being standoffish, and then when I got my drink there was no vanilla as she had forgot that too, although she apologized and corrected the error, it just felt really uncomfortable to ask for what I paid for to be made safely and properly, the rude demeanor took us both off guard, I have never had anything happen like this before but it’s just disappointing and below standards.
260 Opinions in 2 websites
Perfect place to stop off when in Bourne. Staff are always helpful and friendly. Coffee is lovely. Plenty of spaces to sit and toilet facilities.
1917 Opinions in 4 websites
Came in around 3 o’clock, asked the girl behind the bar if it was okay to sit and have a drink. She said yes and sit anywhere just not where the tables are set( which is fine) 5 mins later my partner said he would need some food, maybe bar snacks or lunch. I went back to the girl behind the till and asked if it was okay to have some food, I saw there was some sandwiches on the lunch menu. She said no, we’re not serving any food anymore. I was a bit confused as it was only 3 and I’d just heard someone order from the “lunch menu” in the same area as us. There was tables laid and no one on them, so I could see that it was mostly empty just incase she was saying no because she was busy? I tried to ask her if we could have some bar snacks, or some bread, but she spoke over me and in such a patronising way. I’ve worked in hospitality and in retail and I know customers can be hard work so I always try to be extra kind and respectful to staff. I left feeling disappointed. We went elsewhere in the end.
878 Opinions in 4 websites