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3,00

Based on 92 opinions finded in 1 websites

3.5Ambience4.0Cuisine4.0Service
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Nº 463 in 488 in Derbyshire Dales

Nº 129 of 134 Other cuisines in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..fishcookedcakecoffeesandwich
Score
OpinionsNoteTripAdvisor923.0

comment_iconOpinions

Waited just inside the door to be seated as the sign instructed. Just one other table eating inside, some outside. Saw waiting staff busying themselves about the place but no-one came to attend to us or say I'll be with you in a minute. Eventually got seated then sat for 10mins waiting for someone to come and take our order but all the staff were ignoring us so we left.

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FamilyMan76 . 2024-07-27

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Arrived to a lovely welcoming young lady who promptly found us our seat. Ordered a delicious BLT open sandwich, french fries and Prosecco. Really delicious. I also had a great cappuccino and Bakewell pudding for dessert. Absolutely gorgeous. The location, decor & service were excellent, will be back soon!

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26MJJ . 2024-07-22

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Some food was inedible- sausages you couldn’t cut, hard bacon roll, oily black pudding and hash browns. Had to ask for more tea bags to put in to our very weak pot of tea. Forgot one of our breakfasts, got another wrong. The staff were friendly but a little inept. If you position yourself as a ‘boutique’ hotel, have the grace to buy good ingredients rather than the cheapest.

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Rachel WM . 2024-07-07

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We went for lunch I had a chill jacket potato and salad very overpriced and very little chilly just a spoon full my husband had an expensive fish chips that was small.My other friend has also had a what she thought was a small fish and chips but both was changed as large ones. My other friend othered a pizza that came after we had finished ours. The manager did not charge us for the pizza as we said it was too late the manager took it back. He also gave us a discount of 20% and told us we could choose a couple of cakes. One plate had a long hair mixed in with the cakes The other 2 we chose was awful dry and tasted horrible. The only thing that was nice was a glass of wine and my friend lager was ok but My husband beer a shipyard was too cold. It was supposed be a room temperature. I would not go again as my bill was £42 and my friends was £20.

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marysmurfett . 2024-07-06

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Have been twice now for a meal (once in December when Bakewell was all lit up very prettily for Christmas) and once in June. Food and atmosphere spot on both times. We both had steak and chips, and Bakewell pudding. The steak was a good steak, perfectly cooked and the Bakewell pudding was gorgeous! Such a good meal that we’ve had exactly the same the second time round! The staff were friendly and helpful both times and we left feeling like we’d had a lovely evening. Will definitely return! Thank you

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Miranda M . 2024-06-30

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Rubbish food and even worse service. I think I should have walked away when the table next to me asked for the third time for the cream for their cream scone and the table on the other side, full of Muslim women, had to send back their meals due the the addition of pork they had expressly said they didn’t want. However with two hungry children I pressed ahead. After looking for over 20 minutes I was told they had lost their allergy matrix and no longer had one. I was advised I could eat the bread cobs but not the bread and so I ordered a sandwich on a bread cob. Another on my table order the ‘home made’ onion soup and another a breakfast cob. A very long wait later I was brought a rather sad looking sandwich on the very bread they had told me I couldn’t eat. The sandwich that later came out on the bread-cob was much sadder! As I ploughed through my tasteless sandwich I was thankful I hadn’t ordered the soup. The other member of my party got to the bottom of the bowl to find a big lump of undissolved powder - clearly home made soup simply meant adding water. All in all a terrible meal with terrible service. I will note that the woman who came towards the end to bring our bill was the highlight of experience.

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Veggie_queen87 . 2024-03-08

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Excellent Service. Visited on glorious summers day whilst visiting the Peak District with the kids during the summer holidays. We were walking by and decided to enquire if they had a table for myself, hubby and 2 x kids plus the dog. Although busy they could not be more accommodating. We We shown to a quiet table inside. Dog bowl 🥣 containing water given for the dog. Decor was really tasteful. Staff appeared as though they were one big happy family. Sorry my review is so late... but I have only just come across their details again! Will definitely visit again this year.... it also looked like a beautiful spot for an evening meal too.

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genrodstar . 2024-02-25

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Poor start from when we walked in ,we went greeted ,just asked how many of us which was five stood in front of the lady,she then walked off and after 5 minutes from otherwise of resteraunt pointed at us to come down and get seated,the young man who took order was polite and professional . What we ordered was H burgers to be told after order no Beef burgers left so we went with chicken ,which turned out to be 3 strips of spicy chicken in a burnt brioche bun with a slice of plastic cheese,Fish and chips were however very good ,but the steak and ale pie was only edible from the inside ,unfortunately for the prices asking I would expect better quality of food not a Toby carvery not a rwo for 1 offer for £10 never mind near £100 cost .

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Flyer56285772351 . 2023-11-26

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A fabulous place to eat. The atmosphere was lovely , service great and food delicious. A hidden gem.

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Debbie O . 2023-11-25

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We came here a few months ago and it was lovely so we came again and this time we were disappointed. The service wasn't great, we waited 15 minutes to have our order taken, 20 minutes for our drinks to be brought to us (soft drinks in bottles, so nothing difficult). When the food came ( 2 pizzas and a scampi) the chips for the pizzas didn't come with it. We waited 5 minutes for one portion of chips and had to ask for the other portion which was another 5 minutes. The pizzas were amazing (according to my son's) and so were the chips (they should be at £4 a portion!). The scampi was not, £16 for 9 small pieces of overcooked, dry, crispy scampi and a handful of chips. It wasn't as if the place was busy, there were empty tables and plenty of staff. It was disappointing after our great experience last time

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helenb377 . 2023-10-15

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Good food, great service. A young gentleman, Alex, made me feel very welcome. If you are in the area I would highly recommend

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Bubba_Brown1979 . 2023-09-26

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£15 charge for breakfast so we expected a good quality breakfast. Basic fruit on offer, sausages and eggs over cooked, other parts like warm. Apparently, the restaurant is not part of the hotel, even though it is in the hotel and has the same name.

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Patsy M . 2023-09-18

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Had the sharing ploughman's platter it was amazing we really enjoyed it..lovely staff and service...thank you .

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markpB4170QY . 2023-09-13

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Great place for a tea and coffee and delicious choice of Bakewell deserts. Great service and presentation

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John M . 2023-09-12

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We are frequent visitors to the H and always find the staff and the food lovely.If you are about and around Bakewell give it a try,you won’t be disappointed.

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johnsenior9 . 2023-08-19

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only went in the cafe... food normal fare but tasty 2 bones to pick crockery chipped badly in use do not like dogs at my side whilst eating unsure if to call again, as so many eateries in Bakewell

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brian m . 2023-08-12

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This is a fantastic place. We called in after seeing their sign for stone baked pizza and we're so pleased we did. The place was lovely and clean and well set out. The staff were lovely and friendly, even though they were busy. We ordered 2 stone baked pizzas with fries and a jacket potato. The food arrived quickly and was freshly prepared. The pizzas were big and covered in toppings. The jacket had been properly baked in the oven. The fries had the skins on and were well seasoned. It all tasted amazing. £50 for three meals, two sides and three drinks was very good value. We will definitely be back.

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helenb377 . 2023-08-11

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We never stayed at the hotel but we did eat our lunch here we explained our special dietary issues which was OK I ordered a jacket potato plan with salad my daughter ordered gluten free sausage and chips they brought the food out no cutlery then someone came running out saying we've given you the wrong sausages left my food going cold because I had no cutlery I started eating my food with a teaspoon that I got with my coffee eventually they brought my daughters food out they had just scrapped the chips off the contaminated plate and it looked awful compared to the original plate the sausages were pathetic compared to the original and it certainly wasn't worth the £16.50 when you could of had a steak for the same price

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mandiesymms . 2023-05-29

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We had the full English and it was one of the best we have ever had. All the produce was fresh and local and all the food on the plate was high quality. The staff were very kind and attentive. We will definitely be visiting again.

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chloe g . 2023-05-23

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Called in here after visiting on a day trip from Lincoln. Was greeted at the door by an waitress and seated by the window with my husband. I had the mini fish and chips (which isn’t that mini!! ) and my husband had the steak pie. Both were delicious! Good service and a clean, bright place. Would visit again if we were in Bakewell.

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Little C . 2023-05-23

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I left this restaurant and went elsewhere after waiting an hour for breakfast on a quiet Sunday morning with over 50% of the tables in the restaurant unoccupied. When were finally brought a full English, there were 2 hash browns and no black pudding so...

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Rosey A . 2023-05-21

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As an NHS professional and a regular traveller, I was rather sad at our experience of tea, coffee and cake here. We were in Bakewell with my 85 year old parents who are both intelligent and young at heart. My mom's mobility is now compromised...

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Dawne J . 2023-03-27

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Had afternoon coffee and breakfast twice. All 4 visits were the same - really good service, really tasty drinks and food.

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Curlyclair128 . 2023-03-05

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We sat for 20 minutes and asked three to place an order. We were told that someone would be over in 10 seconds every time. Nobody came so we left hungry and thirsty. A shame as it looked lovely but we will not be back.

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Deborah D . 2023-03-04

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The food was exceptional during my visit in January, but I returned this week and clearly they have forgotten the concept of seasoning food. The woman who seemed to be the manager, was stagnant, cold, and was a fluster, even with a quiet breakfast service....

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705indirag . 2023-02-26

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Had a lovely breakfast with a nice window seat into town. Food was lovely, freshly cooked and locally sourced. Staff were friendly, helpful and approachable. All in all a great place to stop by and eat at for a spot of breakfast or a coffee.

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W9129LElaurat . 2023-02-24

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We visited here during our trip to Bakewell for breakfast! The staff were incredibly friendly and accommodating! We both ordered eggs royal and it was amazing! Lovely runny eggs! Would definitely recommend.

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MLBEM1989 . 2023-02-21

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Me and wife visited today and were amazed at what great service we received. We were welcomed by such friendly staff and seated promptly. The two young boys on the bar were very polite and provided excellent coffees. Our food arrived very fast and all...

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romanq107 . 2023-02-19

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Booked a table for lunch via hotel reception who were very helpful. This was our second visit after calling in by chance last year. As part of my mum's birthday celebrations I thought this would be an ideal spot for lunch. We were not disappointed,the...

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Belper61 . 2023-02-18

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Visited today with my wife, we were welcomed in with our Labrador by a blonde lady. I had the roast pork sandwich & my wife had the fish & chips. Copper, our dog was brought a bowl of water & some dog treats. The food...

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169joshuav . 2023-02-07

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Lovely atmosphere, ideal for breakfast, lunch or dinner, also tea and cake. Friendly staff and a great menu choice.

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onjolliesagain . 2023-01-03

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Came for lunch today with my family, there were 6 adults and a 9month old. Struggled to get the pram through the door to begin with, waited ages to be seated leaving the door open and other customers getting cold. Very rude staff, who held...

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D6560FClucyc . 2022-12-06

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Waitress was disinterest and fake, also served 2 fresh brewed coffees over the top of my 9 month old daughter, and on tidying the table decided to collect plates again, over the top of my daughter's head almost hitting her. Atrocious. When told to watch...

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craigcM9827TC . 2022-12-06

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The food was amazing and the staff were very accommodating for my children with additional needs they were friendly and polite. The atmosphere was relaxed and inviting.

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PhoebeW0412 . 2022-11-30

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Delicious Bakewell tarts and puds and yummy coffee. Couldn’t fault anything. Bought some from pudding parlour next door as they were so delicious! Staff were friendly and attentive and the place was baby friendly too. Thanks so much.

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clairesealy . 2022-11-29

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The Restaurant (and Bakewell) was extremely busy but managed to be seated very promptly. Order was taken and drinks received quickly followed by the food soon after. This was our third visit to the restaurant and we could not fault anything. The staff went about...

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faydenisel . 2022-11-27

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Lovely breakfast cooked well , polite and prompt service . Poached eggs done perfectly, bacon asked for well done - amd was as asked for .

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95mrandmrsb . 2022-11-19

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We visited this cafe today lunchtime My partner and myself we are wheelchair users.The manager very rudly came to us saying that there wasn't room for us all booked where all the tables were empty she asked me if I can get up and park...

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Markyam71 . 2022-11-19

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Fish not cooked properly - thickest part was cold in the middle. I mentioned the problem and was presented with increasing levels of rudeness and denial. I was told by one junior member of staff that it will have gone cold standing whilst I was...

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R4033VUdouglasg . 2022-11-08

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Visited here with my family before Chatsworths bonfire night and we were thoroughly underwhelmed. The food is expensive suggesting restaurant quality, however there is no cutlery on the tables. We had to ask for them after our dinner had been served, the condiments in sachets...

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RaiRai_11 . 2022-10-30

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Popped in to avoid the rain. Waited a good few minutes to be seated no staff to be found. Then when we asked at the bar if we could sit anywhere were told to just wait. Coffee was weak swill, clearly no trained barista at...

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Compass814130 . 2022-10-29

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We stopped for a quick lunch whilst in Bakewell. The pate was nice, however the garlic mushroom and cheese tart was a let down. For the following reasons: The mushrooms were cooked in a deep fat fryer. Put in a pre-bought & made dry tart...

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olibot . 2022-10-27

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Visited The H Bar and Restaurant several times and always greeted with a warm welcome. Just before closing we went to The H and was greeted with a friendly smile and service was exceptional not rushed at all. We were checked upon to ask if...

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_JohnsonDJ_19 . 2022-10-04

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Absolutely top food and service today in the cafe. Anya was such an attentive waitress. Would definitely recommend a coffee or lunch here Fantastic

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dawnlY1016MF . 2022-09-25

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Food was overpriced for what you got and very bland, staff seemed tired and the place had no atmosphere. I had a cheese and chutney sandwich which was incredibly disappointing and the salad it came with was meager at best.

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X2114XXjamesc . 2022-08-22

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Had a nice meal early evening - fish and chips and jacket potato - staff were helpful and food nice.

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YorkLemonMeringue . 2022-04-21

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Over priced very small portions. We had chilli jacket potato £8.50 chilli was on side in small pot roughly about 2 tablespoons not enough to cover the potato. Asked for more chilli only to be told that was the portion size. Not a happy bunny

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emmapB1250CG . 2022-04-11

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Wife and I came in for some sandwiches the other week, absolutely appalling! Horrendously overpriced, on supermarket bread, with pregrated cheese. Coffee was weak and overall service was terrible. Will not be returning.

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jeffmJ8925AQ . 2022-04-02

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We ate here very recently and we were very impressed. We all had fish and chips and it was beautifully cooked with a light batter on the fish and not a hint of oil on the plate. Service was prompt and the staff pleasant and...

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PhiljLichfield . 2022-03-31

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We called in for breakfast, full English at £9.00. Drink not included! A small tumbler glass of OJ £2.95!!!!! I had four sips! The breakfast was sparse and of poor quality over all, except the egg...you can't go too wrong with an egg! Sausage x...

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niked382017 . 2022-03-27

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We visited for morning coffee and cake. First impressions were good, lovely venue with friendly staff. Unfortunately the coffee was weak and the cakes were all £6:50 with an additional £1 for cream. £6:50 is far too expensive for a piece of shortbread/brownie/scone. Twice the...

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auntyshopper1 . 2022-03-03

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We’d been here previously but just for a drink. Found the weird/cold/confused customer service ‘amusing’ at the time but put it down to perhaps just having trainees who didn’t know what they were doing yet. One month later we returned to give it another go...

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K-10-reviews . 2022-02-22

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Absolutely horrendous visit. Older female and teenage staff couldn’t care less if we were there or not. Disinterested and all clearly didn’t want to be there. Service shocking and all teenage waiters appeared ‘mute’. Plonked on a table and asked ‘do you want to order’....

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Dan S . 2022-01-29

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Myself and my husband were looking for somewhere for a late lunch and thought the restaurant looked ideal. However, we received no welcome and the disinterested teenage boy working there let us help ourselves to menus and we then had to call him over as...

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MichelleH302 . 2022-01-22

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On Monday we visited Bakewell with my son and daughter in law and their two dogs. It was a drizzly day so we were looking for somewhere to have a coffee and a snack. We struggled to find a dog friendly cafe then found the...

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Seaside781086 . 2021-12-14

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Lots of places to have breakfast in Bakewell , but this the best we found All cooked fresh so takes a little time The coffee is excellent and the service was special So nice to find a place with great food great service and great...

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LBandCH . 2021-12-13

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Visited a couple of times for cake and coffee with the hubby, both times the coffee has been nice and hot, the cakes really good, making arrangements to visit with friends to try out the lunch menu and a glass of wine.

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8REMW . 2021-11-28

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The breakfast and service where excellent, so much so we visited again. I cannot relate our experience with some of the poor reviews I see here. The food was cooked well, quality ingredients, and well presented. Customer service was excellent, friendly, and efficient.

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Ian B . 2021-11-16

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Went for tea and cake today and had an awful experience when one of the waitresses shouted that we couldn't eat something in the cafe. Needless to say we left and will not be returning. Our son has allergies meaning we couldn't order anything for...

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M400DGamyc . 2021-11-07

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We decided to have a ride out and decided to call into Bakewell, on the way we fancy cake and coffee, after having a walk around Bakewell we found this coffee shop. We decided to go in we was treated by a unhappy unfriendly staff...

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jonny2009Derby . 2021-10-17

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Decided to eat breakfast here, never again. Food very nice, but spoilt by very unhelpful staff, literally going out of their way to be awkward and rude. At this very challenging time when hospitality has taken such a beating due to COVID, customer service should...

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JamieC679 . 2021-09-26

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We had the most fabulous cooked breakfast here. The bacon was proper thick bacon, the sausages were really meaty. The toast was smothered in real butter. Everything was delicious. The staff were friendly and helpful too. If you are in the area check it out....

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Lindsey R . 2021-08-19

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Ordered 2 x ‘£6.50 cake and cup of tea’ The teas arrived and the ‘waitress’ announced that the coffee and walnut cake we’d ordered was sold out ‘but here’s your Victoria sandwich’ She plonked down a plate with a small slice of cake with a...

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Shirryg . 2021-08-18

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Breakfast ok but wouldn’t substitute fried egg for scrambled !! What ?? Poached and scrambled on the menu very poor customer service and synthetic orange juice too.

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Repth . 2021-08-03

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Went to the bar attached as part of a day out. Staff were friendly and fairly attentive. We did wait a little while to be seated but it didn’t matter too much. Drinks were reasonably priced and the food on the table next to us...

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48ashc . 2021-07-28

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Had a very simple breakfast outside 2 bacon rolls and 1 scrambled egg on toast which must have taken 40 mins plus to arrive . Therefore quite disappointed in the service especially as weather was about to turn . Might be useful to have parasols

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lawman322 . 2021-07-12

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We came here to grab a cup of coffee. It was the most horrible coffee I have ever tasted and it was priced as a high street coffee. The glass was stained with coffee ground.

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danialamorean . 2021-07-10

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Perfunctory service, long wait, dreadful sandwiches, a really average experience. There are lots of cafes in Bakewell, don’t go to this one!

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rjlevine . 2021-07-04

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The wait time was ridiculous, from being seated to receiving our food we waited about an hour. The staff were rude and unfriendly and it felt like an inconvenience to ask for anything. The food was average at best and overall it was just quite...

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bfroggattt . 2021-06-26

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Excellent service. Lovely food and environment. You must try the onion rings. I would highly recommend.

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bernadettel623 . 2021-06-26

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Had afternoon tea in the hotel bought through Groupon. It was excellent! The prosecco was lovely and chilled, the scones were warm with plenty of jam and cream, staff were attentive and covid measures were superb. Can highly recommend this place. Thank you.

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ncn25 . 2021-06-25

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Visited bank holiday Monday. Yes Bakewell was extremely busy but there was no urgency amongst the staff, no sense of customer service. We sat waiting 20 minutes to be served only to see the waitress take the order of a family who had literally just...

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barkersusan100 . 2021-06-06

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Staff here are a joke. Young girl made us feel we were inconveniencing her. We walked away. You’ve been warned. Give your money to local business that actually know what they are doing.

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Whitesurf36 . 2021-06-01

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Arrived for breakfast to be told there was a 15 minute delay on food. Fine - not that busy but it was Bank Holiday Monday. An hour later 2 portions of scrambled eggs on toast appear - had ordered poached. They offered to change it...

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Cmm171 . 2021-05-31

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We went to Bakewell on a weekend away at nearby Eastwood. Bakewell is a very nice small town with some nice little independent shops. I had wanted to try a well reviewed fish and chip shop in the town but unfortunately it was closed due...

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Donpet . 2020-11-06

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Wow first class just been in the H coffee bar and restaurant me been chef myself Sunday diner was just perfect in every way

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sophiaac2020 . 2020-10-11

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Visited the cafe with my partner for a spot of lunch. Really not worth the money they are charging! We ordered a BLT and cheese and chutney sandwich (which you think would not be hard to get wrong). Firstly, received a ham sandwich instead of...

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Emma J . 2020-10-03

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Went to H Boutique restaurant/ bar for my sisters birthday. I had booked afternoon tea for 4 via Groupon. On first impressions looked nice, waitress wasnt very friendly. Only one stand to share between the 4 of us.A little skimpy on the sandwiches so asked...

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Sheffield_UKLou1979 . 2020-09-15

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my wife and i took my elderly mother and her friend to bakewell for a day out feeling peckish we called into the first place we saw fortune was on our side spotlessly clean very obliging staff but most important was fantastic food and huge...

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piratetony2k . 2020-09-06

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Called in for lunch with my 6 year old son, beautiful decor, lovely, attentive & friendly staff. The food was perfectly cooked and great value for money! Have the Pizza, you wont be disappointed, and Ive had pizza all over the world.

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BakewellJon . 2020-09-05

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Went in for breakfast- a little step to get into. Only one toilet for a fare few people there was always a queue. Eggs Benedict was perfect!👌and nice hot chocolate / would come back for both of them again.

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rowankatherine . 2020-08-30

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Lovely food. Scampi not cheap but worth it , good quality ingredients. Jacket potato excellent. Best of all the Orange drizzle cake. Perfection. Social distancing measures perfect. Accessible toilet. Staff superb. Our lady was on her first day. How lucky the hotel is to employ...

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JANETDENISE . 2020-07-11

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We went into the restaurant with the intention of ordering a meal. I went to the bar and asked the member of staff how she was and she replied that she was very tired. It was quite obvious that she did not want to be...

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Lemtu . 2020-03-07

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Myself and my family has visited the H restaurant last weekend. We popped in for lunch, I had a Ploughman board, my husband had a burger and my kids had fish&chips. All has been very nice, and good value for the price. The staff was...

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Elissaa1982 . 2020-02-17

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Visited today after a business meeting nearby and called in for lunch on recommendation of a local friend. I ordered fish & chips, which was good quality. Helpful staff offered me the WiFi code as I was having trouble with my dongle. Will be visiting...

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DerbyshireDoe . 2020-02-13

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Had breakfast here today - will not be bothering again! The bacon was so crispy you could hardly cut it and the sausage was cold. When we cut the sausage open it was pink all the way through! When we mentioned it to the waiter...

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Rosiee28 . 2020-02-08

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We visited bakewell today as a last minute trip due to the nice weather. We ordered two pizzas which were excellent value for money with the two for one deal on. We were served by a waitress who we over heard was called Hannah and...

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templekate12 . 2018-02-04

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