The Tonbridge McDonalds experience - queue up in your car, pay, be told to wait in the car park, be handed someone else’s order. Hopeless. Tip, stay home and eat something healthy!
Order taken wrong, read back in a confusing way which is why I didn't correct the mistake.
Food took 20minutes to come out from the drive through. Burger squashed and barely warm. Same for the chips.
Received wrong items and missing some no customized options as well, not many products were in stock and was given ketchup that looked off and also the wrong dips were given.
Edit after asking for the
I placed an order for my son at 2101. It is now 2339 and I’m still waiting for the order to be delivered. This is the first time a delivery has taken over TWO hours. No contact from the courier. Phone
Apparently "no onion no ketchup no tomato" and the other burger "no salad no sauce" plus 2 loaded bacon cheese fries and 2 sprite "all that fufing about" according to shift manager who served us. Filt
Terrible experience; 3 of the self-order screens not working, so had to wait to order which took a while. Food came more than 20 minutes after ordering. My whopper and fries were cold, the assistant m
Took nearly 20 minutes to get 3 small burgers and some chicken nuggets. Staff don't seem to know what they're doing. Food was cold when it came. Didn't take it back because couldn't be bothered to wai
Absolute waste of time and money! Ordered 5 burgers along with pizza. Went back 15 mins later for collection, arrived at home to find burgers were cold and the only thing that was warm, was the pizza