GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.9

Based on 7.118 opinions finded in 4 websites

site_photo4

Nº 604 in 722 in Stoke-on-Trent

Nº 27 of 36 Fast food in Stoke-on-Trent

CUSTOMERS TALK ABOUT DISHES WITH..chickenpayonionnuggetscheesesaladbacon

comment_iconOpinions

Great food but ordered for the free item offer which didn’t come 😅

site_logo

Danielle-louise . 2025-06-02

MORE AT Just Eat

took double the time it should have for a small order

site_logo

Vinnie . 2025-05-31

MORE AT Just Eat

ordered a frozen strawberry/raspberry drink only got quarter of a cup

site_logo

Dezmond . 2025-05-31

MORE AT Just Eat

My order didn’t arrive but it said delivered

site_logo

karen . 2025-05-31

MORE AT Just Eat

Called the restaurant 30 minutes after the original maximum delivery time. Told me they'd already made the food but the courier had never arrived to pick it up. When the courier eventually turned up, the food was extremely cold.

site_logo

Thomas . 2025-05-30

MORE AT Just Eat

Absolutely amazing both food and delivery can’t complain at all

site_logo

Connor . 2025-05-29

MORE AT Just Eat

Missing items cold and mushed up

site_logo

Helen . 2025-05-28

MORE AT Just Eat

food late and stone cold when it finally arrived. Microwaved Burger King isn't good

site_logo

Michele . 2025-05-28

MORE AT Just Eat

I ordered the food at 18.31 pm and it didn’t arrive until 20.15 pm. As I started to eat the food was barely warm.

site_logo

Jason . 2025-05-24

MORE AT Just Eat

Cold and 3 hours late I will never use this app again

site_logo

Jordan . 2025-05-23

MORE AT Just Eat

Drink & Sauces missing. Great other than that, but they are big factors. Not very happy about this

site_logo

Sam . 2025-05-22

MORE AT Just Eat

Food was cold when it arrived Not good value for money

site_logo

Tracey . 2025-05-21

MORE AT Just Eat

Took an hour to be delivered but Ay ho..

site_logo

Lee . 2025-05-17

MORE AT Just Eat

Took my money, didnt receive anything at all. Fuming doesnt do it justice

site_logo

jake . 2025-05-16

MORE AT Just Eat

Paid £30 pounds, the portions are tiny, food is cold and my gourmet burger tastes like the £1 cheese burger from McDonald's, with some lettuce on top.

site_logo

Karol Pieczykolan . 2025-05-15

MORE AT Google

Food was good apart from the Peppercorn Angus burger due to the fact I said do not add bacon, unfortunately it was thrown out.

site_logo

Gareth . 2025-05-15

MORE AT Just Eat

Order late, food cold and missing a meal and nuggets

site_logo

Lisa . 2025-05-15

MORE AT Just Eat

Great food great service thank mihir

site_logo

Yusuf Koc . 2025-05-12

MORE AT Google

Took a long time to come, food was tasty but was delivered cold

site_logo

Razia . 2025-05-11

MORE AT Just Eat

Top notch Burger King. Currently under renovation. 🍔👑🚧 #BurgerKing #Renovation #FastFood

site_logo

Cliffton Antao . 2025-05-10

MORE AT Google

The delivery arrived earlier. It food was well packed.

site_logo

Raquel . 2025-05-09

MORE AT Just Eat

order not correct and missing a drink

site_logo

TARIQ . 2025-04-20

MORE AT Just Eat

absolutely ridiculous waiting this long just for a burger king i could of walked there and back in that time

site_logo

Matt . 2025-04-18

MORE AT Just Eat

After nearly two hours waiting for food it arrived cold and also missing items

site_logo

Harry . 2025-04-16

MORE AT Just Eat

Amazing food and drinks. Thank you

site_logo

Stephanie . 2025-04-13

MORE AT Just Eat

On one of the deals we ordered kids 4 chicken nuggets didn’t arrive

site_logo

Lola . 2025-04-13

MORE AT Just Eat

Ordered at 21:07 and food arrived at around 22:20, I don’t see why it should have taken that long, it hasn’t in the past. Thanks to this when the food did arrive it was all cold.

site_logo

Adam . 2025-04-07

MORE AT Just Eat

Wonderful delivery driver. Very nice and polite

site_logo

rebecca . 2025-04-05

MORE AT Just Eat

best, warmest and kind delivery driver

site_logo

Hayden . 2025-04-05

MORE AT Just Eat

Food seems to have dropped down to sub par standards and staff don’t seem to care for the place as the location was a mess when I arrived and when there were no orders NOBODY decided to go and clean the tables or floors, even when it’s right in front of them. So many of the drinks options are out of stock like 99% of the time and some of the booth seats are damaged and not been repaired in years.

site_logo

Samuel Brewer . 2025-04-04

MORE AT Google

Good service good food thank u dipesh gg

site_logo

Yusuf Koc . 2025-04-04

MORE AT Google

when I eventually receive the food it was stone cold.

site_logo

Laura . 2025-04-04

MORE AT Just Eat

I used to manage this place 27yrs ago.... a lot has changed, no atmosphere, lazy staff, lazy manager, dirty kitchen.... never like this when I was there....

site_logo

Karl Waterhouse . 2025-04-02

MORE AT Google

Ordered food at 18:15 and came at 20:20 even though the delivery guy was at the restaurant within 10-15 minutes of the order being placed! Once the food arrived we were missing a drink (Diet Coke) andwrong chicken royal was sent. Too late too call

site_logo

Matthew . 2025-03-30

MORE AT Just Eat

Excellent food, somewhat difficult to park while waiting for the meals to come. Wait was approximately 15 minutes

site_logo

Tom Kirkham . 2025-03-29

MORE AT Google

Ordered at 6.30pm, receipt says the order was complete at 7pm but wasn’t delivered until 9pm. All food was stone cold

site_logo

Joanne . 2025-03-29

MORE AT Just Eat

yet again when a driver was at the restaurant they were there for over 20 minutes, when food finally arrived it was stone cold so why the long wait if the food was ready

site_logo

natalie . 2025-03-29

MORE AT Just Eat

Took an hour and a half from ordering to get here and was cold when i got it

site_logo

Adrian . 2025-03-28

MORE AT Just Eat

There was no house number on the address for my delivery. I noticed the delivery driver walking around at the bottom of my street because he couldn't find my house. Upon receiving my order it had gone cold by this point

site_logo

Mr . 2025-03-27

MORE AT Just Eat

Unfortunately it’s every time you order from this place. Even if you order and eat on the car park the food is cold. When ordering online, bags come sealed so not tampered with my delivery guys, missing food, call up and get ‘managers’ who don’t know how to deal with issues. One says they can’t do anything, speak to another, and they say they will replace the food if you can get to the store in 10 minutes, well my rocket ship was out of use this time so we just had to put up with cold food, missing items again at our own cost. The worst thing is, the items which are always missing is the expensive items, the signature burgers, never the children’s chips or the £1 hamburgers. Just save your money and order elsewhere.

site_logo

Gaming Paradise . 2025-03-25

MORE AT Google

so glad I've stopped using McDonald's everything I asked for

site_logo

Lea . 2025-03-24

MORE AT Just Eat

Missing food when I rang to correct it I spoke to two managers who refused a refund and their names! I will be taking this to head office. Incompetent staff with shocking attitudes.

site_logo

Courtney Tatton . 2025-03-24

MORE AT Google

After waiting forty minutes for this Burger King order (a meal and two sides), the delivery driver brought me someone else’s KFC! Really disappointed and hungry.

site_logo

Nikki . 2025-03-24

MORE AT Just Eat

Have you ever changed the frying oil? Ever? The worst sandwiches in town, good thing you only have one restaurant in this town. I understand that the pictures in the app are for reference but is a big difference, gray onion over raw onion, and the chicken is black.

site_logo

Esc Ro . 2025-03-23

MORE AT Google

don,t do smarties fusions even though they are on the app and lets you pay for it

site_logo

Debbie Thorpe . 2025-03-22

MORE AT Google

Food was to cold to eat , had to be thrown away

site_logo

Denise . 2025-03-20

MORE AT Just Eat

Great no problems thanks alot

site_logo

Kim . 2025-03-15

MORE AT Just Eat

Quick service from placing our order on the screens to collecting it at the collection point. Food was piping hot and all tasted/looked fresh. We personally had a very clean table and seats. Toilets were disgusting, used sanitary items around the floor and in the toilet. We were there almost an hour, took my child to the toilet as soon as we arrived, then again before we left and they were in the same condition as previously.

site_logo

Adele Jenkins . 2025-03-15

MORE AT Google

The food was cold … the driver went somewhere else before me yet I live half mile from the restaurant

site_logo

Dave . 2025-03-13

MORE AT Just Eat

check the route he took very strange and got the wrong items

site_logo

Daniel . 2025-03-13

MORE AT Just Eat

Terrible, very poor, very slow service and gets ur order wrong

site_logo

dan b . 2025-03-12

MORE AT Google

food stone cold delivery drivers shouting at us because we complained

site_logo

Sean . 2025-03-12

MORE AT Just Eat

I was missing fries of my order!

site_logo

Cameron . 2025-03-11

MORE AT Just Eat

never received. awaiting refund

site_logo

Nic . 2025-03-08

MORE AT Just Eat

food was all cold due to the delay even though the driver was at the restaurant for over 20 minutes

site_logo

natalie . 2025-03-06

MORE AT Just Eat

Had to wait over 90 mins and Food was stone cold, will not be ordering from here ever again.

site_logo

Timothy . 2025-03-05

MORE AT Just Eat

Missing drinks and small fries!

site_logo

Jean . 2025-03-05

MORE AT Just Eat

arrived cold but was very tasty

site_logo

Caroline . 2025-03-04

MORE AT Just Eat

It was stone cold and this issue always happens

site_logo

Hazel . 2025-03-02

MORE AT Just Eat

Dropped other peoples orders off the other side of the city

site_logo

Charlotte . 2025-02-28

MORE AT Just Eat

Driver just stopped moving for at least 30mins, then delivered stone cold food and denied a refund or any compensation.

site_logo

Shawn . 2025-02-27

MORE AT Just Eat

Delivery took quite a while and when my food came it was cold.

site_logo

daniel . 2025-02-24

MORE AT Just Eat

Poor quality service. Missing items. Food cold. Restaurant unwilling to help.

site_logo

Rachael . 2025-02-18

MORE AT Just Eat

Food was freezing tried to contact about it . No response / now I can’t contact anyone

site_logo

Melissa . 2025-02-16

MORE AT Just Eat

food arrived cold...ridiculous!!

site_logo

ann . 2025-02-15

MORE AT Just Eat

Nice place but grubby. Staff seemed eager to serve but just didn't interact. More of a "thanks there's your cup" chips were cold.

site_logo

Daniel Lewis-Dayle . 2025-02-11

MORE AT Google

Lovely staff, wonderful food - kids loved it

site_logo

monosbeats . 2025-02-10

MORE AT Google

Ordered a whopper with a coffee not long after they had opened. Store was already a little busy with customers dining in, and they had delivery collections already coming and going, but I was served promptly with two nice staff members who seemed cheer enough. The burger had that trademark flame grilled taste to it, but sadly was only luke warm when I bit into it. While there wasn't really much in the way of salad on it, but by the end of eating the burger I wish I had stopped half way. The coffee was really nice, but given that it was nicer than the burger I can't really rate burger king as good food. The store was very clean, as you'd expect just after opening, as were the outside and ground area outside.

site_logo

Mark Phillips . 2025-02-09

MORE AT Google

Missing 1 burger and no loaded fries for both meals , food was cold.

site_logo

Robbie . 2025-02-09

MORE AT Just Eat

I waited over an hour for this order. i called restaurant and they said they were waiting on courier ..app said courier had arrived at restaurant for over an hour! when order did arrive it ALL of it was freezing cold!, i tried cancel this order but there was no option to do so. so i sent you an email.

site_logo

Judith . 2025-02-09

MORE AT Just Eat

Never turned up over 2 hours late

site_logo

becki . 2025-02-07

MORE AT Just Eat

Nice place, not really busy, but it's okay if you like to be quiet and have a nice meal in calm and service was very quick tho,my experience is that it has the Cleanest toilet i ever visited in the uk hahahaha sorry for my franchise, but it's true

site_logo

Ashley Daniel . 2025-02-03

MORE AT Google

Lovely juicy burgers, friendly delivery guy

site_logo

John . 2025-02-01

MORE AT Just Eat

Driver got lost food was cold and stale.

site_logo

Stephanie . 2025-01-31

MORE AT Just Eat

Apparently you can’t order at the desk anymore you have to go and sit and order on the app ???? Bloke was rude about it aswell , go here weekly and always ordered the same way , another customer lost !

site_logo

Muma Cassidy . 2025-01-30

MORE AT Google

Food wasn’t very warm when arrived.

site_logo

Steven . 2025-01-29

MORE AT Just Eat

All of our order arrived and was warm!

site_logo

Adele . 2025-01-23

MORE AT Just Eat

Food was cold on arrival Fries were only half full and cost over £3 for half a bag of fries Need to find away of keeping food hot

site_logo

Julie . 2025-01-23

MORE AT Just Eat

The order was not delivered as it was almost 2 hrs late and was therefore too late and was no longer needed. We contacted Burger King twice regarding the order and I also spoke to a lady from Just Eat regarding why the order was declined

site_logo

Becky . 2025-01-19

MORE AT Just Eat

hot food was nice, delivery guy really polite

site_logo

Charlene . 2025-01-18

MORE AT Just Eat

The food was ok, but the premises were freezing. PUT THE HEARING ON!

site_logo

Pete Ludford . 2025-01-18

MORE AT Google

Lovely delivery man , so nice friendly and polite ,

site_logo

Denise . 2025-01-18

MORE AT Just Eat

Came really quick, hot and tasted nice and fresh and stuff, fit AF servers 100% wood bang NGL. Ty Ty.

site_logo

Dee . 2025-01-14

MORE AT Just Eat

burger king it Great but when the Delivery Guy the in on the Bike lost dose not ring you 25 mins later

site_logo

Matthew . 2025-01-13

MORE AT Just Eat

great service. good delivery driver. very polite.

site_logo

Matthew . 2025-01-11

MORE AT Just Eat

Ordered at 17.40pm , just had it deivered at 19:18 .I advised the food is cold , freezing cold bag , no heat . Was advised its freezing outside.Asked why taken so long? Delivery driver said he had delivered 2 other orders in different areas. I told them this is not good enough and I was complaining

site_logo

Marie . 2025-01-11

MORE AT Just Eat

Me and partner usually order from Burger King, because even though the burgers are definitely not worth the price, we really enjoy the sides like the chilli bites, onions rings e.c.t However this one time we decided to go after work and headed to the restaurant as I work around the corner. As soon as i walked in, it was disgusting! The restaurant was empty, but NO table was clean. My partner went to order while I managed to clean a table off myself, just enough to be able to sit down. We waited for about 15 minutes for the food and ended up using the bags the food came in as table clothes so the food didn't have to touch the table. My partner then realised they missed some of our food and had to go back up to the counter, but had to wait 10 minutes before anyone even acknowledged him waiting. Eventually we sat down to eat, but while we were eating an unfortunate man came in and walk around the restaurant on some for of drugs, he was talking to himself and shouting and the restaurant didn't call anyone to get him removed. We became that uncomfortable that we decided to leave, which by the time we packaged all our food up the man was sat by the door inhaling Nitrous oxide (laughing gas) in which he was burping and spitting. As much as i know this isn't the staffs fault they didnt seem in any hurry to get this man removed from the restaurant, they just acted like he wasn't there. This has definitely put me off having a burger king for while and especially from this restaurant.

site_logo

Ty Harratt . 2025-01-10

MORE AT Google

Fast service and great food! Recommend using the app and taking advantage of the deals as it's alot more affordable

site_logo

Chris Evans . 2025-01-10

MORE AT Google

it says bagged at 12:19 on the bag... Delivered at 13:40. That's ridiculous. Absolutely freezing cold.

site_logo

Benjamin . 2025-01-10

MORE AT Just Eat

A long wait from-order to a courier being assigned

site_logo

Machala . 2025-01-09

MORE AT Just Eat

Order was correct, delivered on time and all food was still hot 3 happy bunnies

site_logo

Alison . 2025-01-09

MORE AT Just Eat

Food was stone cold on arrival. Maybe next time don't send the bicycle courier 2.3 miles when it's below freezing (-4 degrees).

site_logo

Ruth . 2025-01-08

MORE AT Just Eat

didn't knock on or deliver food

site_logo

Libby . 2025-01-07

MORE AT Just Eat

Disgusting, the whole place was dirty and cold. Tables were not wiped. The toilets were dirty with ancient cobwebs behind the doors. The eating area was freezing as the doors didn’t close properly.

site_logo

Sue Amosquito . 2025-01-07

MORE AT Google

This store is a joke - I ordered two items at about 21:25 estimated for 22:00. Ended up arriving around 22:48 and was STONE COLD! The store is only about 10 mins or so away. So it must have been sitting on the side for most of the time! Pathetic service made even worse considering the price. Last time I order from them as this is not the first time!

site_logo

Matt . 2025-01-05

MORE AT Just Eat

How much better is Burger King to McDonalds? Yet we can't get one in Crewe and we have 3 or 4 others. It is so much nicer and as well priced!

site_logo

Collin Pickering . 2025-01-04

MORE AT Google

Probably the most miserable fast food place I've been recently. Dining area dirty, very cold, interior falling apart. I would give 5 stars for service as staff were very friendly but with a handful of customers in the place should be spotlessly clean. We came to eat with the kids but with only one fairly clean table we've spotted we decided to grab the order and eat at home instead. Will stay away and use BK in Talke instead, much nicer.

site_logo

Kris Gee . 2025-01-03

MORE AT Google

Waited hours for Freezing cold stale food

site_logo

Rebecca . 2025-01-03

MORE AT Just Eat

Received someone else’s order and my £80 order was given to someone else. Absolutely terrible service on this occasion.

site_logo

Amie . 2025-01-02

MORE AT Just Eat

Missing half the burger toppings, drowned in mayo with a gnats knee cap worth of onion in the middle and all freezing cold. It was a miserable, pathetic, soggy mistake of a Whopper. For £17, it's daylight robbery!

site_logo

Bradley . 2025-01-01

MORE AT Just Eat

Similary restaurants in West Midlands

restaurant_img
2.9

1920 Opinions

location-icon29 Parliament Row
Fast food
outdoor_seating_167738takeaway_167738delivery_167738

Ordered an uber delivery about 20 mins ago and ordered a breakfast wrap no sauce and pancakes. Pancakes came with no syrup and no sausage or a knife and fork when I got the meal with a sausage. Breakfast wrap came with sauce on. Also sent an oasis when we ordered two cokes..

restaurant_img
2.8

2286 Opinions

location-iconLysander Road
Fast food
outdoor_seating_233477takeaway_233477delivery_233477

I don't go to McDonald's often but when I do I usually use meir as it's my closet and every time its bad. The wait times are horrendous and the food is usually cold when you do get it. Today I cancelled my order after 30 minutes of waiting. Staff were apologetic and they did issue a refund but unfortunately it wasn't the experience I was hoping for today.

restaurant_img
3.0

2606 Opinions

location-icon634 High Street
Fast food
outdoor_seating_167498takeaway_167498delivery_167498

Needed a quick pit stop for the kids Veryyyy slow service took almost 10 mins for the food to come and the place wasn’t busy at all The chips were old and like cardboard so don’t know what they were waiting for ? I did see them clean here but it was a bad job Did speak to one staff member which was nice Lucky I don’t live any where near so won’t be visiting any time soon

restaurant_img
2.6

2315 Opinions

location-iconSpringfields Retail Pk, Newcastle Rd
Fast food
outdoor_seating_167288takeaway_167288delivery_167288

Food was very mediocre , no serviettes or containers for sauce avaliable , no table service and food just given out in bags with no tray !

restaurant_img
3.1

1010 Opinions

location-icon57 Ford Green Rd
Fast food
outdoor_seating_167657takeaway_167657delivery_167657

Wow i don't have a takeaway that often i ordered a steak kebab and my jaw is aching from trying to chew the steak i don't know what cut off beef they use but it's definitely not fit for a steak kebab more suited to a slow cooker! So disappointed !!@