Kebab Range in Stoke-on-Trent

Staff friendly and helpful, really nice food

Fantastic food and great service

Horrible food. 1 star food safety score. They were actually frying blue mouldy chips and serving them to customers. The guy behind the till gets violent if you dispute anything . Avoid if you want to live

very good food without failure also hot if ever have a problem with food they are very polite and helpful and will fix the problem would recommend also very fast delivery

had the smash burger with hot cheese and dinner meat! absolutely amazing, fast delivery, can’t fault the place always piping hot when it comes!

SHOCKING!! food was missing from the order and when I called up to tell them they said they'd send a replacement ASAP (after arguing), 1 hour later and hadn't received any food I called up again to get the phone put down on me, I called back and The phone was answered by someone else who said they'd start making it and send it out in 20 minutes. I told him not to bother. Absolute joke customer service, definitely will not be ordering from here again.

Absolutely poor customer service. When a meal was missing from our order we were met with immediate hostility, as though we were lying about the situation. To then be told we would receive a replacement meal, almost an hour had passed when we called again to enquire about the missing meal and to be told they hadn’t even made it yet! It seems, judging by previous reviews, that this is a regular occurrence. Avoid.

This place is full of scamming scrubbers. They dont pay the drivers and plead poverty when you ask for the money. Secondly they fry mouldy chips and server them to customers. They also serve off meat. They use there hands to serve salad and other foods and dont wash them. Avoid!! Disgusting and dirty. You have been warned

Nice guys, good food, honest service

Never had a bad takeaway as well as great service, offered free drinks as well

If I could rate zero I would. Homophonic, unhygienic (wearing flip flops) . Massive altercation with 2 woman. Spoke to with utter disrespect all for 2 x chip. NEVER AGAIN !!!

Ordered chicken Kashmir in a garlic nan, absolutely amazing sauce is to die for, napkin to hand, lovely had it twice now it's beautiful

Staff not friendly at all, they talk in Arabic. And laugh when customers enter the shop. Who knows what they are saying and what they do to the food. I will never go back there.

Had my food delivered very fast service the food was delicious but not much chicken or salad but loads of chips my food was £8.50 but paid £12.00 why ?? There was nothing saying there was a delivery charge can you tell me why I was charged that My delivery number was 31988455 30/08/08

Top top food one of the best spots if not THE best spot in Stoke

Served by Mac tonight.. lovely bloke, got our order perfect. Really friendly and approachable.

The first tome we ordered here they got our orders right. But the last 2x orders was not good. We keep ordering chicken doner kebab and we kept getting delivered chicken tikka kebab. Too hungry to call and get it refunded so ate them. Chicken tikka kebab was minging! Barely any salad in it, chicken was dry and above all else NOT MY BLOODY ORDER! I guess its time to find another kebab place to order from

Changed my order 3 times and MAK was very nice and understood, they never lost their patience. They were also really respectful to their customers. The food was also really nice and would say one of the best I’ve been too. Highly recommend

Enjoy your food!!! I would if it was delivered, checked all the nooks and crannies they could have hidden it but no, so lost my money again

1 hour 40 minutes for delivery. Cold when arrived and wasn’t worth mentioning the so called salad. Really dry garlic bread and looks like half was missing! Really bad, will not order from here again!

absolutely apoauling. 4 pieces of chicken on a small kebab with a naan full of lettuce. same size naan on a large steak kebab with minimal filling. will not be going again. large steak kebab as in pic below

I ordered through JustEat at 8:30. ETA was 09:10-09:30. 10pm came and I tried to call, no answer and chased on just eat too and got told 10:15pm. 10:30pm came so I called again and it got answered. I said I want to cancel and he replied it's left now. I said I don't want to eat this late and he agreed. 10:50pm and someone knocks and passes me a bag of food. I said I cancelled and don't want it. He called the restaurant and said OK he will refund you. He took the food away with him. This morning they refused to refund it. I wait 2.5 hours and wasted a further hour trying to get a refund. Absolute rip off and had the cheak to comment "enjoy your food" in the justeat reply. It was all polite previously but this is just theft. I can't comment on the food but I used them as they have a good JustEat score but this is appalling.

It has delicious and good food because it's where my wife works and it's her own place.

While I was walking by the shop, I saw the chef smoking/vaping in the kitchen and when I confronted him he denied about it.

wish id come on here to read the reviews first because the burger was about as bland as Rishi Sunak is and the chips looked like they'd been cooked 15 times

In a word inedible, I have had poor curries before but I can honestly say that this was the worst ever, chicken dansak ( no lentils ?) balti????? I am not Indian I am English but my home made Dansak would put this establishment to shame, they don’t deserve any business

Cheese burgers are 'ok', but the bacon is weird and chewy like fake bacon and the ketchup was runny making the bread soggy. Disapppointing.

Ordered at 5:30pm. Was given a delivery time of 6:20. 6:30 I get a call to say it will be 35 more minutes......thats fine. 50 minutes later still nothing. I ask for an update on just eat and told it will be delivered by 7:35pm. I asked for a partial refund and I get a call immediately saying they can cancel my order but its made and just waiting for a driver. My partner was leaving for a nighthift at 8pm and needed some tea and was too later to order from anywhere else. It finally shows up at 7:45pm. 3 of the orders were ordered with salad. None had a single piece if salad on them. The steak and chicken on the mixed kebab was so badly burnt it had to be thrown away. It wasn't charred it was rock hard burnt. It cost me £46.20 for the food including a £6 delivery fee. Absolutely disgusting that it took so long and the food was inedible when it did show up. Asked for a refund for the mixed kebab and got radio silence. Save your money and time and go elsewhere. Reviewed on just eat but fro. The looks of their history, they only respond to 5 star reviews. Also just noticed that they only have 1 star food hygiene

Food was cold, curry was watered down, naan was hard like a popadom, Donner meat was hard, steak was burnt. Won't be ordering again

I have try to order food and they said they were give me a message to pay my order and then they very nasty over the phone and rude staff and they said they were giving me text messages to pay and they didn't and then they try get my details n boss details to pay I fort no that scammer and I cancelled shocking behavior I work with customer and I certainly don't speak to my customer in the manor they did certain I won't order from u ever again I order from other take away so easy to pay over the phone need sort better way of doing ur payment I don't care want other customers did how pay so rude the staff are

Definitely would not recommend! Ordered from here and after waiting for 1 hour, contacted Kebab Range to see where the food was. They said it would be here in 10 minutes. 20 minutes later, no food and they wouldn’t answer our calls. Terrible service and they tried to mark the food as being delivered, will never order from here again.

Ordered a korma for the wife,it looked like a watered down madras it was that spicy,no banana so she called and asked for a replacement ,explained the issues they were very quick to apologise and send a replacement, it was worse,chip shop curry with bananas and pineapple last time we ever go there. Think the owner needs to re-write his about part on their site . Passion does not meet flavour. Slop meet hot, then hotter when they send a replacement, used to be a good curry house, way past bottom of the list now. Found the best place for both curries

Absolutely disgusting, cold, sweaty, full of congealed oil. Called them to complain, told I could get a discount next time I order, problem is I will never order from here again.

Possibly the worst curry i have ever not eaten. Looked like pea and carrot soup a foil tray filled with liquid. Wheres the chicken? Asked for a hot curry. Theres no spice at all. Whole thing went in the bin. Never ordering ftom here again.

Always good food and great selection...delivered on time and always hot ...very satisfied thankyou kebab Range .

Habanero cheese nuggets are just amazeballs!

Takeaway 1 hour late bland and cold rubbish food never again

Weve just had 2 mixed kebabs delivered. They were lovely. Thanks Kebab Range

Amazing food! Delivered on time and sometimes even better than on time! Would recommend definitely!

Never ordered from here before but I was not disappointed. The food was lovely and arrived in very quick time. Will definately be ordering from here again.

Ordered a takeaway for a treat at 4.30. Quoted 50 mins delivery. Actually took 1 hour 50 mins, and then they forgot to deliver the kids pizza! Unable to get through to them on phone, so left a message as advised. Nothing. Won't ever order from them again.

Order was wrong, and the food very greasy. The staff were rude and uncaring This place has gone down hill.

Twice in a row the order is wrong and the shop could not care less, and are just rude. Gone down hill big style

New management Best thing ever, we had stopped using kebab range due to new management we gave it another go. Had chicken madras chips and nan was something else very tasty and large portions Will definitely return to order

Recently under new management. Great good and good prices. Would definitely recommend👍🏼

The chicken is crunchy on outside and juicey in the middle nicest chips I have had from a takeaway and the steak on the kebab was amazing not dry and chewey like most. Was missing onion rings but when I rang the man was really polite and sent a fresh batch straight out. Excellent value for money money. Will definitely be ordering again.

Had food from here previously and was very good. However tonight the food was Stone cold to the point cheese was not even melted and no heat in the food at all.

Really disappointed, steak kebab was cold and missing the mushrooms and peppers as suggested on the menu. Missing item (chips) and all food was cold including chicken nuggets and 1 piece value boxes.

Been to Kebab Range 4 times now, everytime we’ve been the food has been amazing, the delivery is quick, they even phoned so I could change my order as they had run out of wedges! Keep up the good work Cheers 👍🏻👍🏻👍🏻

Always great. Checked on the delivery time and was bang on

food was cold, meat like rubber and missing items

I placed 2 separate orders on 2 separate days i ordered at 5.00pm for delivery at 930pm i waited for over half an hour my food still wasn't delivered the first time I rang after an hour at which point I was told the driver had left some time ago eventually after 20 mins I received my food ,the second time I received an alert saying my food was been delivered after half an hour late but 40 mins later I received a phone call to say my food had just been sent out at which point I refused the food and asked for my refund but had the phone put down on me. STILL NO REFUND SHOCKING SERVICE. I order roughly around £30 of food every week / every other week NO MORE

kid with the glasses n funny teeth needs a right smack, food came a hour late and the excuse was immigration raided us and driver started to laugh, disgusted with the food was cold and the nan tasted like stale bread,thrown the food away in the end. will never order again horrible food, horrible staff and horrible service 0/10

Ordered a pizza, it was freezing cold and late sent it back with the driver called the restaurant was told it would be 20-25 minutes then 40 minutes later I called again was told it would be 5 mins which in fairness it was. The second pizza was burnt and tasted grim won't be ordering from here again very poor.

Ordered a lamb kebab with lettuce cabbage we got spicy lamb no cabbage to spicy Ordered mixed kebab with beef donner meat in nan beef was very spicy not what I ordered

App says food’s here but not and they won’t pick up the phone

Excellent food will use again thanks gold stars all round

The Donna meat tasted different to usual, quite salty. I will order again to see if it’s temporary but not as nice as normal.

No mushrooms..no peppers. Salad was half a slice of cucumber 1/4 slice of tomato some lettuce and onion. Chicken was nice but why say comes with mushrooms and peppers when it clearly doesnt..Will not order again!!

Late, missing what I ordered. Shame really used to be reaĺly good and when you phone its like talking to a wall

Lovely in every way...thankyou..!!!!!!

Ordered at 7.10 came at 9.00 despite earlier delivery time confirmed and not the first time. Chips were like bricks awful quality, however the kebab was nice

WORST TAKEAWAY PLACE EVER!, the food took over 2 hours to arrive and when it finally arrived the food was disgusting, 1 friend has been on the toliet throwing up for the past 30 minutes AVOID THIS PLACE AT ALL COST

Cold, greasy overcooked chips and meat like rubber.

I have not received my order - I will not be using this restaurant again

Absolutely the worse takeaway I've had the food took over 2 hours to arrive I ate the food and was immediately feeling sick and have actually been on the toilet for over 10 minutes and keep feeling like I'm going to throw up. Would avoid like the plague

Thank you for delicious cherry coke can 🥰

Took over an hour and half to deliver- poor service

Absolutely incredible food!! Forgot our drinks but were more than polite and dropped them off.. Will definitely recommend!!!

Food Absolutely amazing . Delivery driver had same 1 few times always very rude and food cold by time he delivers it . Rang to complain as not there fault food amazing

Missing items and incorrect item Poppadoms are not fresh

New to the area and have already ordered from here 3 or 4 times. Always fresh and hot and tasty amd delivers quickly

The chips were like they had been cooked about 4 times, inedible and ended up in the bin. Cheese naan bread was a basic plain naan bread and the garlic sauce was “cheese spread / gone off mayonnaise” Disappointing!

SLOW!!! Took an hour and a half for my order, this is just not acceptable service for “Fast Food”

I always get charged for a drink which I order but never receive it this is the 3rd time please refund for what I've not received thank you the meal was good

Driver called but wouldn’t listen to instructions and sat outside the wrong address for ages as he wouldn’t put in the postcode to get directly here. Was on the phone for 10 minutes which is excessive when you’re waiting for food. Ended up cold

3 pieces of lamb in a £6.80 curry. No veg. Tastes nice but rubbish value for money. Only had a take away because it was my birthday.

Excellent food will use again thanks

It wasn’t a problem just hungry 😄

An hour to deliver but cold and chips were soggy, very little meat in kebab

Wrong items come I ring and explained they missed items they said they would bring them. That was over an hour ago. Very disappointed.

We had a random pizza delivered with 2 slices missing

Best kebabs in the area everything is always absolutely delicious. Love the kebabs in garlic nan bread

Excellent food will use again thanks

Late over a hour and cold food

My food has not been delivered again.

Delivery was ridiculous and we were missing an item when it eventually turned up. This being said the food was tasty and they did send out the missing item

Delivery not received, over an hour late, please issue a full refund, have spoke to the takeaway assured me 30 mins ago delivery would be made within 5/10 minutes. Still not received. Food no longer required

Lovely food first time trying would use again

Order at 19.45 delivered at 21 55

Ordered a curry deal and it tasted amazing! £12.00 curry rice and a naan and they even put in free popadoms and a Mango chutney! Really good quality food every time! Wouldn’t go anywhere else now! Completely sold! Thanks guys 10/10 from us X

Good food but forgot to put my salad on for a second time…

Fast delivery and friendly driver, but the order was not correct. Asked for a large donner kebab with salad, but there was no salad in it.

Kebab range are always brilliant.. very tasty great food ...thank you to all there ...and I will be ordering definitely again soon

Really happy with the food tonight. It was nice & hot.

He tried to toutch me in weird places because I didn’t have 10 p

Good food but the order wasn’t right. My value box came with no salad when I ordered it, no salt & vinegar, and a chicken leg when I requested a breast piece.

Good quality food but the serve Online orders before walk ins

Food was nice once it did arrive, although parts of order missing. Called & they sent the missing items but we had to wait another 15mins for them too so disappointed really overall.

Absolutely shocking customer service .We ordered our food at 7 45 an hour after didn't arrive so we called .Then we were asked what we ordered amd told it was on its way .An hour after still didn't arrive so we called again to a rude man on the telephone . our takeaway never arrived Will not be using again will use kebabish or zeesham