Mcdonald's Restaurants in Chorley

Not what it used to be. Too big a menu, too many delivery drivers, making service longer for eat in and or drive through customers. The food is never really that warm, especially the fries. Expensive and past it’s best.

This is a very good McDonald's the food is great and it's quite clean the food tastes nice too and it's not too busy

My only real issue is that the mcdonalds app no longer works properly for me and hasn't for a couple of months, even after redownloading it.

No service even it’s open for 24 hrs. 30min to order says system error

Visit McDonald's numerous times per month, due to shift working. It's never going to be brilliant at anything, I know, but truly appreciate their opening hours! The backbone of Britain's emergency services!

Took Grandkids before Reel cinema hit the spot

its good but forgot cheese bites on my order.

Ordered 3 double espressos and waited for 15 minutes to get it in a totally empty restaurant. The manager didn’t even care asking the staff to make the coffees. despite saw me waiting. They were in a hurry to bump off the order for ‘ready to collect’. Another 8 minutes passed after that. Awful service here as always.

Missing fries and sauces , no straws again! Fries were cold on delivery

food cold and waited over an hour for delivery when stated 10 to 15 min upon ordering

food was freezing, I've cream was like milk

stone cold food, rude at the door and bag was wet.

waited 1hr 30 for food for it to be stone cold. waste of chips nuggets and burgers. Also our bag was opened! When delivered.

Stone cold and missing half the order

Delivery driver very rude.shouting at me at me at front of house,very very bad experience,I ended up having heart palpitations,very upset,he should not be working near general public!!!!

Received no happy meal at all just the drink, my chips and wrap stone cold, rang up the McDonalds and useless

Everythings cold. Fries seem like yesterday's..

Chips cold. Wrong drinks and no straws. No dip

Would have been better if I had got the drinks I actually ordered milkshake Fanta fruit shoot instead of a coke an fruit shoot

Restaurant didn’t give us the dips we paid for and no straws again. This has happened numerous times and decided to review this time in the hope things will improve

The worst McDonald’s in the north west. Food is always missing when ordering for a family of 5. Fries are always cold and half full. Rude staff on the drive through. Completely unacceptable every time. Needs to change. Management obviously cannot train staff properly. We try the Tesco McDonald’s as many times as possible which is better, but not always convenient. If it was any other business other than a McDonald’s it would have closed a long time ago. Doesn’t deserve a 1 star

Good feeezind AGAIN the food was delivered on a push bike from the other side of town absolutely disgraceful not impressed at all.

happy meal box was damaged. no straw for drink. no ketchup for chicken nuggets. chips cold

Missing chicken nuggets from a chicken nuggets Happy Meal. Well this meant it wasn't a Happy Meal, defdefinitely more of a Disappointment Meal. Got a refund, but that's not the point, this is the basics done badly.

The courier is the first one to actually thank us for the tip

was cold again and wrong drink don't think be doing this again not happy

The order was wrong yet again and the delivery man was on a bicycle and the bags were cold and wet when they arrived so quality on the whole was poor.

Food feeezing on 4 fish bites in kids meal not 5 and fruit shoot missing seriously thinking of using Uber eats from now on.

Ordered red sauce and paid for it and never got it

Missing items,really hard onion pieces Not happy

Took 20 mins sat in front of the ordering point to order. Made to wait in parking whilst they cooked it for 10 mins. Then the order was wrong and the Steakhouse stack was terrible and had no sauce. Chorley Mcdonalds are awful! 😠

Chips are cold chicken is overcooked

I found I had a bit of a wait for delivery to my table, and that was on two orders, also they don't always bring milk and sugar with your hot drinks

Wrong order sent again not the first time when called the McDonald restaurant female manager was extremely rude and said it wasn’t her problem that my order was wrong her attitude was abysmal

took an hour after ordering to arrive. food was stone cold and stuck to the bags because the hot chocolate was half full. aslo should of had 2 sauces came with 1.

The experience was disappointing. They forgot my burger, and I had to go to the counter to get it myself. They also mixed up a Coke with a juice, and the food was cold. When I asked if they could play "Happy Birthday" on the radio for my daughter, they simply said, "We don't do anything for birthdays." On top of that, there was a staff member walking around in a very dirty high-vis jacket. Overall, not worth £20 for such a poor experience.

Reasonable food with ok service and i didnt sit in so gave atmosphere a four stars...

Alarm going off as kids out side trying to get to make trouble. My grandson was so up set he's all four.

no bacon on my chicken burger. it's really annoying that every single order is missing something. Not the drivers fault but it IS McDonald's staff that can't seem to follow a simple order!

I got one Big Mac instead of two

Our order was the wrong order ....completely. Despite giving our number and the courier only having to pick up 2 orders. It was a complete waste of 36 pounds. It's unlikely I'll use Just Eat, until the courier gets it right. Very disappointed.

The absolute worst service in any mcdonalds. Ordered 4 burgers, 3 medium fries. Received no fries and 4 cold burgers (like they had just come out of a fridge) Would recommend a health inspection. Ordered again a year later. It has to be the worst mcdonalds in the country. Food arrived freezing and took 40 minutes, I could have walked there. Courier came direct to me on the tracking, so why are you sending out cold food?

Slowest McDonald's I've ever experienced Always getting order wrong Shocking customer service

Like All McDonalds, good food nice Staff

Delivery driver very rude and abruot and refused to deliver our food to corect address

Ordered an 18pc share box and did not receive any dips. Poor

missed free item and food was cold

Unacceptable long waits for small orders. No apologies. Dirty stinking toilet. Didn't accept my food winning monopoly tickets recently. Not good.. Struggling with restaurant , drive though and deliveries perhaps.

food cold .... again ! no straw for milkshake again waste of money

Delivery was good. But the food, the chips were cold, the burger was very squished.

orferd a MC crispy deluxe received a normal mc crispy

3 meals ordered, delivered late, all meals were cold plus incomplete. Shouldn't be shocked really

Late over a hour and stone cold food covered in hot chocolate not good at all and now have to go and buy more food due to this

Food was over an hour late and was all inedible as it was freezing 🥶 cold.

Worst mac Donald’s in the area never open at 12:30 always systems down excuses waste of time use excuses cause they wanna clean up and Go home after the last 3 Wednesdays I won’t be trying again total idiots

no straws, no dips and drink wasn't diet coke

Ordered extra sauce along with the sauce for the chicken selects but did not receive anything

Hash browns burnt no potato and hash brown share box had less than half in

Wrong order was collected from store so driver had to drive back to pick up correct order, the food was stone cold by the time it arrived and was practically inedible.

Order arrived late, when it arrived the code didn't work for delivery, had to spend time on the phone to just eat approx 10 mins. The driver then gave me the order which turned out to be the completely wrong order all of which was cold. I gave the food back to the driver and told him we wouldn't accept it.

Again driver goes to wrong address even though I’ve clearly stated where it is. Calls me from *his* location and I tell him again and he says he’s here. So I open the door, no driver and no food. This happens every time. Please make sure they read the instructions given.

very nice Delivery on time the food was hot when i received and propery cooked chips was warm

Nothing wrong with the delivery but my food got here freezing and my drink half filled

how do you miss 4 hash browns on a order . absolute numbtys. guess that's why u work at McDonald's. thick as s.h.i.t

Given completely the wrong order, food was nice but it’s the principal of it.

Food was OK as usual,but always give you the wrong items...same with the service....uk mcdonalds not a patch on the USA....

Got wrong item . Burger instead of sandwich

All good was cold and fell out of bags

All food cold ..... no straws to drink milkshake no napkins late delivery ...disappointed at almost £35 for 2 people I would have expected a better service. won't be ordering again in a hurry

Ordered cheese Bites but was given fish bites

Missing bbq sauce but no biggie. Great delivery guy.

All the staff are so helpful and very plesant .the coffee is ace .plus its always clean .toilets alway immaculate.

Ordered on app. Took 30 mins t get Food even tho wasn't busy. Then forgot part of my order n was stone cold

Worst McDonald's ever this gaff! Staff so young that they don't care about their attitude presented for the customer. Not all but the majority. Seems that if you're senior in the role then you do your job properly because you're paid to do so. Imagine doing the job youre paid to do eh? I visited today because we was going to order online (Lazy day) however, VAT, Service Charge & Delivery bought the cost up by £11.68 to deliver just short of 2.3 miles so I drove instead. Shouldn't of bothered! Kids strawberry lemonade with no strawberry... Great start. No fries even though I was asked to park up and wait being the only car in the drive thru. Miscounted nuggets! Come on how hard is it to count to 9 ffs! Plus the chicken selects are a weird as consistency when you bite into them, but make your own and try theirs, you'll know exactly what I mean. Very bizarre texture & flavour. Yuk! I have give up on this place ages ago and thought yes today, because the kids blagged me too. Nearly 30 quid out of pocket for the wrong order and poor quality... They don't respond to your complaints, so it's pointless. Money making machine that just continues to make bank if you're happy or not. Joke shop

Not happy burgers was all cold and there was cheese on a big mac what i said on the phone no cheese on both big mac

The same screen has been broken for months and the food always takes like veg fyi I order plain burgers

Stone cold, had to throw burger away

These kids cannot get an order right! And then act like you have put them out

Food was good , but just stone cold so I had to reheat it

No straws and no curry dips. Fries and burger cold. Absolute disgrace

My food was cold when got it was not pleasant to eat

Should have known better than to order McDonalds .... fries cold, cheeseburger cold, McRib cold .... the only good thing was the fact that the coke matched everything else and was cold !

Staff service was absolutely horrendous. Stood at the counter for five minutes. Staff looked at me and ignored me. Too busy talking or sorting the drive thru customers. Some poor woman in the restaurant itself who was cleaning was the one who eventually took my order.

2 flat breads missing from order

no fries in all any of our meals, so thats all meals ruined.

Food was cold. Paid for some dips that didn’t arrive. No straws in the bag again, happens every time. I even wrote in the notes please put straws and dips in the bag. Good job it wasn’t an allergy request

Ordered at 6 arrives just before 8 food cold told joke

arrived cold ,no straws for milkshakes very disappointed, not very appetising.

I was supposed to be given a code to the driver .. no code to give wouldn’t give me my food for about 20 mins he called support they said just give them it by this time it was freezing cold

ordered breakfast and just sent the drink

Took over 3 hours then was wrong order.

got order right this time last order didn't get i got someone else's

after an issue with the app sending the driver to the wrong place, he was extremely accommodating and got the order to me in good time.

i onley got half my order no fries ordered 4 only 1 drink that had spilt all over bag and was dripping and only 2 hambergers orderd 4

Ordered through Uber eats, waited long enough for the fried to be cold upon arrival, then after a call to complain about my order being entirely wrong spoke to a manager named Dave who was just overly rude and dismissive of any attempt at understanding it was her running of the restaurant that results in things going wrong. Staff members in the back then began laughing as I tried to get some sort of explanation for my completely wrong delivery. Overall a really awful place to spend your money. They will get everything wrong and then laugh as you try and find out why they cannot do a job they are being paid for. I work in a cafe myself so understand that it can be stressful but to laugh at a paying customer for wanting an explanation as to why their order was wrong is completely disgusting behaviour. I will mention the managers name again as I believe they are the overall issue of this establishment, Dave needs to either have a meeting or the boot to bring this place up to any standard. Thank you

Order was pushed back many times and when it finally arrived, missing Philly cheese stack, missing fries that aren't totally cold, missing, TWO frozen drinks that were paid extra for, missing anything I ordered, and justeat won't give me my money.

Didn’t get the order right how can you mistake cold fizzy drinks with hot drinks when you speak to the store you’re met with arrogance and blame the delivery guy it’s not down to us so McDonalds is on top shelf out of sight

all cold !! chips half full !! asked for BBQ sauce for sent tomato.

Imagine ordering a burger, fries and a drink and getting fries as cold as the drink and no burger! And they charge full whack service charge!!! Appalling. Child’s nuggets were like tree bark warmed up & mozzarella sticks like an oversized cotton bud

Why is McDonald's so popular? It's cheap nasty food. The only reason I've starred it is when finishing work late, only place that's open.