Mcdonald's Restaurants in Chorley

Only received my drink and paid £17 for a full meal.

Ordered a meal only got a drink terrible service

First time I've had a delivery someone bringing it on a bike well done to the guy who delivered it was warm and he was very polite 🙂

Missed fries didnt deliver toys for the minecraft meal

excellent & very polite delivery guy...

should have been here just after 9pm and they reckon they delivered at 22.18, I went to bed at 22.00 and nothing turned up

food came with items i specifically took off my food

ordered at 18.30 arrived at 20.40 missing items and freezing cold

I was missing part of my order I missed the collectable that came with the meal

Food was cold unfortunately which was rather disappointing.

Everything’s nice and fresh and warm

there was egg shells in my sausage and egg mcmuffin!

advertised Minecraft collectibles were missing

all good and warmer than usual, thanks

No straw or napkins food could have been hotter

It was freezing cold and put straight in the bin

Nice juicy burgers, but they came with inedible cardboard fries which were thrown away.

Both burger and chips cold , unable to eat, very upset

Food came and drinks spilled everywhere all over some of the food ruined the food in the bag driver only apologised never explained how it happened

I’m disabled and he woudnt come to my flat

U need to find better hot boxes/bags i had to warm my food up

all good and fresh, thank you 😊

all good except the freebie was missing

I order alot from mcdonalds and tonight's food was cold all of the meals I ordered were cold

all good. fresh and warm. 😊 thank you

Really bad service. "Lost" my order apparently

Always get my order wrong .. get it together and take some effort in giving people what they pay for! Ridiculous

There was no straws or napkins or sugar with the order

Did not order my food, I waited just under an hour, he did not know where my address was, absolutely appalling

Nice hot on delivery good service

food missing from my order!!!!! AGAIN

driver was nice and knew were to deliver my food

Served milkshake with spoiled milk. Called to report and was told nothing was wrong

the food was still fresh and warm

half order was missing and wrong

Will order again but we had a small and large chips which we found was good that we did as the large was practically empty so I went without adding the small to the large to make it full

we was missing a hot chocolate and the other drink that came wasn’t even a hot chocolate, it was coffee.

I would seriously be surprised if half of the staff can spell their own names, the lack of intelligence is beyond comprehension, one star is too generous

food was cold no straws for the milkshakes. Rang Clifford Street mcdonalds to complain and the lady was rude and offered no assistance

Wrong meal sent. Refund for missing items but you can't eat a refund.

Missing souaces and i pay for that

Food was cold and items missing

Food was cold and took a long time for delivery

Food was extremely greasy this time usually quite good from this McDonald’s

Ordered a quarter pounder with no cheese, and with cheese and no onion

Only wanted drinks. No hot chocolate and my friends Sprite was a very strange colour & taste but he didn't want me to ask for a fresh one

Cold food and melted McFlurry, astounded how they could get something so simple wrong

missed half the items on my burger

ordered at 12 noon arrived at 1pm. fries and nuggets cold, and milkshake had melted

This has to be one of the worst, if not the worst mcdonalds in the country. Staff incapable of getting an order right, ALLERGIES MUST BE TAKEN SERIOUSLY. If you ate asked NOT to add something then don't add it. How hard is it to ask for a burger without ketchup- 3 times we went back in, by the time we got a plain burger as requested everything else was freezing cold, no offer to replace anything. SHOCKING.

Quick service, food nice and hot

Absolute dump. The place is filthy . Floor sticky laden with rubbish no staff cleaning or clearing tables . Litter all over the place . Toilets all out of use except the disabled which stunk and was very dirty … putting us off our food . Sauces squirted up the walls and on to light fittings all dried on and clearly been there weeks . It needs a big shake up. Multiple teenagers displaying anti social behaviour and vaping inside the building . Horrible horrible place will never go again . Avoid at all costs

I must say as an ex manager at McDonald’s and these days as a hospitality business owner I felt that I had to write this review. We walked in to a relatively quiet restaurant but the communal areas were disgusting. Every single bin was over flowing, every single table had rubbish all over it, the floor hadn’t been swept all day and certainly hadn’t been mopped all day the toilets were also out of order. The grime on the tables looked like it was built up over weeks and weeks. Just look at the photos…… I’m a fan of McDonald’s but things were that bad my children aged 7,9 & 12 asked to go and sit in the car to eat as the place was so disgusting. Hugely disappointed and don’t think we will be back to this McDonald’s again.

Nothing tasted nice at all. Cold burger and fries.

Cold fries, medium warm nuggets and smushed cheeseburger. Not happy at all

the order was not fulfilled, the apple pie was missing, disappointed as there was not many items on the order

Ordered a Happy meal of burger instead got a chicken burger with lettuce with mayo..... allergic to eggs!!!! Also had to park up for food despite having had to wait 5 mins after ordering to pay.

a muffin was missing from my order 😢 pancakes were cold

chips where stale. burger bun was hard and the barbeque sauce wasnt delivered. half of the drink spilt during transportation. poor service. this has never happened before. im unsatisfied.

chips were cold and chicken was awful

I got something different to what i ordered. It was cold

All food was cold and chips were dry cold and tasteless . Order came with absolutely no sauce even though when ordering it asked what sauces we wanted

Food was cold. No condiments in bag as selected and no straw for drink

The driver dropped my large Coca Cola classic on my door step , it was an accident I guess but now I have no drink to go with my meal …

15 of 19 items missing from order. Abysmal service and completely unacceptable.

I ordered medium meals and we have drinks that look like they belong to a toddler!!!

Missing items and 5 drivers assigned to the job before it was delivered late

Order wrong stone cold couldn’t get through to anyone will not be using them again!

First time the whole order has been in bag for a long time!! Thank you. Fast delivery and polite driver.

DIDNT GET ANY OF THE FOOD I HAD ORDERED THE ORDER THAT CAME WAS SOMEONE ELSES WITH HAPPY MEALS

“Sorry we can’t take your order while we reset the system. It might take twenty minutes or half an hour”. Why are your doors open and lights on then? What’s the point of being open? Sort yourselves out if you’re running a business. Any other restaurant that has their doors open and lights on in Chorley, you’d be able to actually buy food at. Fulfil your basic remit. Terrible.

Cannot see where food is being prepped anymore as it is now partitioned off, which used to be part of the experience. Nobody working on on a counter anymore any only self service was working. Felt soulless..

Driver delivered drinks and left without leaving the food

Every delivery is missing items. Twice in a row now.

No syrup with any of the pancake meals. So we quickly drove down to the branch and they accused me of being homeless as they come in and ask for syrup to eat for a bit of food. Never been so insulted and my food was cold by the time I got back to eat!!!

food was good but the apple pie was missing

Got the order completely wrong two times I’ve been demanded a receipt although hadn’t left the drive through and still just rude service with no apologies

very happy with my order. thank you

Only at McDonald's do you order food and they for half the contents. Ordered a breakfast wrap only to find it missing the egg and sausage.

Waiting in restaurant for over 12 mins, (for 2 hash browns ) would not have minded if busy but all the staff were doing drive thoughs not happy food was hot thought and even better with salt

Ordered breakfast from the app 40 mins before it finished. Waited 20 mins in the queue, then 20 mins after going through last window. Went in to complain and was told that they’d run out of breakfast items and ours must have gone to someone else?! Next time we went, ordered on the app again and sat at the window why they couldn’t find the order (despite giving code and showing phone) Then the same manager as last time came over and said the order hasn’t gone through we’d have to order again and the other one would be refunded “at some point”!!! Absolutely not. Made them put it through themselves. Then I got an email with my order from the first time which had worked? Absolutely clueless this place, it’s a good job none of them have an actual important job to do. Avoid cause your food will be cold anyway.

food was cold and the second time the sprite has literally tasted like cleaning spray. other times it’s fine- Google says it’s from cleaning the machines. Should be rinsed out. Giving murky coloured chemical tasting sprite 2x in a row is VILE

AVOID. You cant get served. It's all about Uber Eats and the rest. Ignore the customers that actually turn up. You'll end up waiting ages while the Uber and Just Eat drivers all get served first. Staff completely lack customer care especialy management (this evening). It's fast food for Uber and Just Eats, and slow crap (polite version) for those that actually attend the restaurant.

Absolutely shocking the food was cold, and the food delivered was so off what we had ordered we thought it was someone else's. Our receipt attached to bags so no excuse £13 worth of food missing. 2 of us are now missing our meal. Not impressed

Some of my order was missing… again!! And one of the items was wrong (it had been amended when ordered and proof was on the ticket attached) so couldn’t be eaten due to allergies!!

big mac burger missing from the order

Changed the delivery time multiple times, was missing dips that I ordered food was lukewarm warm. Poor

The food was cold. The fries tasted stale as if they were cooked yesterday. The chicken was tough and very overcooked and dry. No straw for the milkshake. overall a very unpleasant meal

I was given the wrong order again, I paid for and ordered a dbl sausage and egg McMuffin and only got a single, this happens around one in three orders???

Family of strange individuals who can't work a till 🤣

Coffee was cold, the tea bag was broken in the tea. The burger was cold

Wrong order delivered,told driver,drove off,told McDonald’s,didn’t care

Could do with better hot bags I always have to put things in microwave

Great service & an extremely helpful driver...

Fries were almost turning cold, rest of food fine

Very disappointed. The order was wrong, and what came was virtually cold wouldn't deliver unless I re order and I'm not paying delivery charge again

No heating on only one person serving and long wait!

Clean property with reasonable food at a fair price.

Had to wait 20 mins for a milkshake while others were ordering after but getting there's first. Shop was full of teenagers messing around and just a poor cleaning lady was left to deal with them no management in sight

Messed up my order .. didn’t get anything that I ordered and payed for it too