McDonald's in Ashfield

Ordered a burger and 9 chicken nuggets at 7.30pm, order update said to be delivered at 7.50pm, then got a message to say driver cancelled, new driver dispatched, then got told new driver had been allocated, order should arrive at 8pm, to then receive a message to say driver cancelled 😠 thank god for Seagulls Chip Shop, beautiful pizza and chicken kebab consumed! Not McDonald’s fault, poor delivery service by Uber Eats! Won’t bother again!

Ordered our food because everyone deserves another chance. Absolutely disgusting, cold food, food missing, sauce missing and toys are missing. Our bag was ripped open when we recieved it, so I’m pretty sure our delivery driver stole things out of the bag as well. They need to sort their staff out at hucknall McDonald’s, because they couldn’t make nice food if it had to save their lives. Won’t be ordering from here ever again.

Not happy I ordered 2 meals and cheesy garlic bread dippers and they missed that and also the straws for our drinks and the food was freezing and the 6 chicken nuggets I ordered I only got 5 nuggets.

Ordered a mayo chicken and a double cheeseburger. Oh dear, what a mistake. The mayo chicken was about 1/2" thick and was more like a Mayo Mayo. Then the double cheeseburger was about the same thickness and all the so called cheese was welded to the wrapper and tasted Vile. My fries had more salt on them than the dead sea, absolute shambles..... Only plus point was the drinks as they were in bottles.

Yet again missing items from the order and a refund refused. Food was cold O really wouldnt bother or waste tour money

Hit and miss with the right order being given in the drive thru... Happens time and again

Probably the worst McDonald’s on the planet, 12 minutes to make a latte. I was the only person in the drive-through place is run by wet wipes.

Fries not great, burger was pretty good to be fair, tea only half full, but what drink isn't I suppose. No drunks, everyone really respectful.

Ridiculous waiting times. You order a sandwich and then sit for 30 minutes and watch a queue of Just Eat delivery drivers being served.

Shocking service asked four times to talk to a manager eventually spoke to a member of staff who informed me the manager was hiding sent food back as was cold delivery drivers also waiting forty minutes to get orders for a £4 delivery so spent £15 on a cold dinner that took forty five minutes to arrive ( second one also cold but at least the McFlurry hadn’t melted ) no real apology offered a free dessert I didn’t except as already ordered a McFlurry so terrible service poor food handling as I could see open packages being thrown around as they searched for orders then closing and bagging them and a absent manager so all in all the worst service from any McDonald’s I’ve used

Friendly driver food was correct and delievered fast

ordered at midnight ... delivered at 1.30am ....

My order never came and everytime ive tried to subit a review it will not let me or contact just eat

Double quarter pounder was cold and hardly any sauce

literally half of what I ordered and an item was wrong anyway thay did come

The man who gave me my food was very nice

not a single dip was delivered when there was suppose to be like 5.

Appalling. They always balls up you order . And then when quizzed simply not interested

Missing the top of my Big Mac!!!!

Fast, efficient, good mannered and clean.

The chips and milkshake was half empty and there was no sauce for chicken nuggets

The order was poor there was only half the chips (definitely) not large and three quarters of a

The cheese tried to run away 😂part of the cheese was out of box. I ordered it around 12am, may be the staff get tired🙈

I didn’t get my food and spent £22 on the food

Excellent delivery service poor custom from McDonald’s food missing from our order.

Did not have muffins in the order. Had choc chip cookies. Understand trying to replace but the muffins cost more

Food was all over the place in the bag. The burgers were stacked on top of each other so they moved around and opened up. Secondly the fires were just dumped in the bag and all over the place. Cold food as well.

I been in this McDonald For lunch I bought veggie burger and latte the service is fabulous the manager and the staff are absolutely amazing, The restaurant Was very clean and or the stuff are very nice and lovely 🥰 I gave this McDonald’s five Stars 🌟. Thank you Tuba from Nottingham

not all of the order was there and food is cold

items missing from order. Food was not fresh tasted old. Tea had no milk and was warm, not even hot.

Do not go when local secondary school children are coming out of school. A group of approx 12 school children approx 12-13 years just causing trouble. Went in the toilets and punched the soap dispenser. Climbed on top of the order machine and touching the ceiling. Three girls came in on electric scooters and were refusing to leave. None of them had bought anything. Not a nice atmosphere. Staff tried their best.

I genuinely do not understand the utter STUPIDITY of the staff at this mcdonald’s. They are the only ones of all that I’ve been to who cannot manage to put BACON inside of a BBQ CHICKEN AND BACON WRAP. It is in the bloody name of the item for god sake, engage your brain and put the bacon in the wrap

Forgot chips and whole meal was cold, also lettuce in a quarter pounder?

Food was delivered late, burger, chips and mozzarella dippers were all ice cold and went in the bin, would not buy again, offered a mediocre refund of £3 on a £11.98 meal.

I would give a minus score if possible. For the 3rd time they delivered the wrong order and when I rung they said claim via the app. The app doesn't sort out the wrongly delivered food and you do no get reimbursed the delivery fee. AVOID ALL DELIVERIES.

Food was warm everything came as ordered good delivery

Food didn’t get delivered I need a refund driver took the food

It just goes to show that most people who review have axes to grind. We've been visiting this diner (along with a few others in the area) fairly regularly for a few years and found it, as one reviewer points out; 'adequate'. The staff seem as obliging as in any other McDonalds. Our only recent gripe is an encounter with a group of teenage girls who seemed to think it was OK to take over our table in order to recharge their (illegally used !) E-scooters. The management need to sort this one out.

Delivery 100% food items missing from restaurant

Pre-Ordered the food for 12:00. Arrived at 12:30. Food was warm slightly.

All the food is cold unfortunately

Was delivered the wrong order and was told I'd receive a refund credited to my account which I haven't received anything days later.....

Every item was cold, as order was over half an hour late

the food was ok it could off been hot as the food was cold

I ordered at 9.28 and didn't come till 10'45 and my food was really cold

Absolutely ridiculous we have been waiting well over a hour. The food was so cold when it came and none of us had chips with our meals. And nuggets were missing what a joke

this order was not delivered they sent something we didn't want

More thank 4 hours and have still not received my orders

no issues with the carrier but I had ordered a bacon big tasty and I've received it with no bacon

delivered completely the wrong order.so had to go back myself to exchange it

be nice if they sent everything that was ordered!

Food was freezing cold and soggy

order was delivered late, food cold so clearly had sat at restaurant after being prepared for ages. Plus the hot chocolate was just brown water. Total waste of money

asked for no pickle it was cold

Cold food, waited almost 2 hours?! And missing items?! Awful service and they wouldn’t even answer the phone

Food quality wasn't great. Besides that, everything else was like in typical McDonald's.

Been burned before and ordering on the off chance it won't be awful? Don't. It will 100% be awful. That's if they even manage to find your house which is not guaranteed. Our last driver claimed to have been here 30 mins before but our no gate was locked, then "the address was wrong on the app" but miraculously he managed to find us in the end so it couldn'thave been that wrong. Maybe it would've been better if he didn't. I think we've had food delivered 4 times from this branch and each and every time it's been awful. Even when they do remember to include all the items, which happens approx 25% of the time, they are like weird counterfeit items that arrive. Chewy cold fries with no salt stale as hell. Carbonated water instead of drinks. Burgers that are kind of like how they are supposed to be, but worse. Honestly, it's diabolical, probably the worst Mcdonalds in the area. If you eat in or collect, it's better- below average for what is ostansibly a standardised concept, but at least it's edible.

Cold food and small portions of chips and mcflurry’s, some of these workers here need there heads shaking

Food very cold and not put together nice

Ordered at the counter paid for meal and one sandwich. Waited ten minutes my order ready never appeared, then I was asked what my number was,a girl went in the back and fetched my order. I asked how long it had been there, she said not long. When I drove home, one mile it was stone cold. I gave one star because you can’t give any less.

Happy meal didn’t come for little girl, my coke had all spilt there was only a quarter of drink in my large cup

items missing from my order...again .. becoming a regular issue now...won't be ordering again

delivery guy was so nice and polite

the food quality is poor, if you get delivery, your food either turns up cold, stale (most likely the fries) or they get the order completely wrong, and when you file a complaint they direct you to uber eats (a DELIVERY company). next time, hire people that actually know how to cook

Called after an hour and a half waiting for food. Restaurant said they were waiting for courier. When the food finally arrived 2 hours 20 minutes after placing order it was freezing cold and a burger missing. £35 down the drain and only refunded £7

Food was late and completely stone cold on arrival

missing items and food cold, ready for the bin, disappointing.

Delivery time kept extending. Started off at 18:10 and ended up changing to 18:40…. and when it arrived there were 2 drinks missing. There always seems to be something wrong with my order or things missing. Disappointed as it was my son’s birthday and it was his drink that was missing today.

Very poor all the food is stone cold ordered just after 6 pm and received it at nearly 7pm so for the food to be cold it’s been made and not delivered straight away and also the Coke Zero lid wasn’t on properly so hardly any pop but to top it off the delivery lady was brilliant

The fries were cold, the burger was dry…

Had to give my son my food as his was missing on the order! Just waiting on refund, apart from that my son enjoyed my meal lol

I didn't get my drink. I can't remember the last time this McDonald's got an order correct. The manager should be fired.

Unable to read orders properly. Always something missing from the order

Cold, 10 chips, burgers a mess, sauce everywhere. Not great. Won’t order again

original delivery time was between 13.05 and 13.25 and didn't arrive till 2pm and the chips were stone cold.

Absolutely awful service. Ordered via the app, and went through the drive through… they can’t have processed it properly and tried twice to give me the wrong order. The guy at the window (who I think was a supervisor) wanted to then take my card to pay for something I wasn’t authorising!!!! No, that’s FRAUD! He then said I needed to go all the way around to queue again! Why should I?! They can’t get a single order right and then want to take your card to pay themselves???? DODGY!!!!

Food was almost cold and no dips when I added so many!!!

I hadn't been to McDonald's in a while, so I decided to give it another try, but I regret it. The Big Mac felt disappointingly small far from what I remember (they should rename it the small mac) and the fries were lukewarm with a cardboard-like texture. Both the nuggets and cheese dippers were bland and tasteless. The only highlight was the strawberry milkshake, but even that was ruined by the soggy paper straw, forcing me to throw half of it away. To top it off, the meal cost nearly £20. Safe to say, I won’t be returning anytime soon.

Poor service. No one knew where my order was. Ordered at 4pm for 5:45. Turned up at 7:24 freezing cold. Rang multiple times between this and got told they were going to cancel my order be added there were no drivers. Contacted just eat via email.

Took an age to deliver - with estimated time always moving backwards. Should just have drive to the place and ordered - the drive-thru lane gets 100% priority as if thus shuts down, so does the restaurant. Walk-in orders & couriers are ignored.

Polite and friendly delivery driver and the food was still hot for a change

An hour and ten minutes for a McDonald’s that arrived cold and they think £3 credit on a cold £35 order is good enough shocking service

Delivery driver was awful, rude, laughing that he couldn’t find the address, had to go searching the streets for him, while he sat in his car, food was stone cold, drinks half empty, ice creams melted. Not acceptable

One of the better ones. Fast service

never received order and said it had been delivered

Always plenty of seats and table service is quick

Ordered at 7.54am food arrived at 10am. Food was stone cold. Can't blame McDonald's, I assume they made it and thought just eat would actually source a driver, but here we are.

This is a complaint about the home-delivery service from this particular location. The last 3 orders we have placed have had things missing on arrival. It’s pointless ringing to complain or get it rectified as no one answers the phone. Whilst it isn’t michelin star dining, you at least expected everything to be ‘in the bag’. Frustrating, and not using this service again .

Chips stale burger rock solid. Horrible.

We ordered to sit in but had to eat in the car due to other customers language and awful smell that literally put us off our food drive through next time

Food was stone cold when arrived. Chips like cardboard. Truly disappointed

Probably the best mcdonald's chips I have had

Food was cold and I would like a full refund I ordered 2 latte but I got 1 latte and 2 tea and one of the tea was open and leaked everywhere

Came without the sauces I ordered and paid for, burgers looked like they’d been thrown together, not the best this time.

Order was wrong, lots of things missing and some things we didn't order

Food was warm and I actually had everything i ordered very good

Almost a hour late after original time given.. Food come cold and inedible milkshakes spilt the works it went strait in bin.. Was in debates after the last experience but was sons bday and asked for it.. To not even be able to eat it when it finally arrived. Apsoloutly fumin

coffee was half full as fell over .Rest of meal was OK.

Both meals we ordered were missing fries? pretty basic mistake from McDonalds

some of my order was missing and the food was cold