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The best restaurants serving British food in Wales
2.243 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
86 Opinions in 1 websites
Dreadful, horrendous, awful place. I have been to the men's toilets in India and....they were exactly the same. These toilets are a disgrace and are obviously NEVER cleaned Beware!
72 Opinions in 1 websites
We have been here a number of times and had great food and fantastic service. The time before last the beef was awful, gristly and lots of fat, I had to send it back twice for them to get it right. Last visit a week ago and it was good. Today the beef was very gristly and fatty and the Yorkshire pudding cold. Have the meat to the dog and they replaced the yorkie and brought back some beef saying it is the vein. I suggested the chef could actually see if there is lots of fat and gristle. It seems they have built up a good reputation only to let it slip with complacency. Will probably spend good money somewhere better next week.
58 Opinions in 1 websites
Not safe for people with food allergies. None of the staff members had any understanding what gluten was. I had to explain I couldn’t eat bread, flour, wheat etc and they then brought me a salad with couscous. I asked them for a fresh salad but I don’t think they understood how serious an issue this is for me. I have been unwell since. The service was very substandard in other respects. It felt like it was all of their first days at work. I think this cafe would benefit from decent management and training staff. It’s gone really downhill since I remember it from years ago. The cutlery was all dirty, as were the glasses. None of the tables were clean. Really disappointed
56 Opinions in 1 websites
Called in for lunch!!!! Wish I hadn't bothered...freezing cold cafe..freezing food coffee machine hardly working ..same as the staff... really bad experience....bad management!! Come on, morrisons, we deserve better as customers...and it cost £17 for the experience....Rock on weatherspoons
52 Opinions in 1 websites
Worst service I have ever experienced in my whole life. Waitress was very rude and unhelpful. She appeared deliberately awkward and had an attitude. I am disabled and was struggling to carry walking stick bag and menu...I ordered a tea and said I would look at menu outside....I waited over 15 minutes but my tea never came or someone to take my food order. Eventually I stood at doorway and tried to get her attention....she ignored me and eventually I managed to get her to acknowledge me to which she told me to "sit down and wait'.....I sat down and waited and waited but she didn't bring my tea or take my order....there were only 4 people in the cafe. I became upset as I felt humiliated and upset that I was being treated this way. I picked my sticks up and left without receiving my drink or food. What a horrible way to treat your disabled customers. I was a visitor to the town on holiday but I won't visit that cafe again. awful.
52 Opinions in 1 websites
Ordered the crumpet with rarebit and chutney on top. Had our teas. I had to ask about the food 20 mins later. Another 20 mins and it arrived and we'd finished our tea. Said they were short staffed. The crumpet tasted like it was straight from the packet not cooked. Not crispy at all. The cheese went cold really quickly. I'm not convinced it was done properly. Should have complained to the manager. The worst M@S cafe I have been to for cooked food. People should complain its very poor service.
49 Opinions in 1 websites
Very disappointing Father’s Day lunch. Beef was too tough to cut let alone eat. Mashed potato was just big lumps, roast potatoes and parsnips were overcooked and the gravy was so thick and lumpy that it could have been spread with a knife and all the food was Luke warm I’ve always enjoyed my Sunday lunch here but probably wouldn’t go again. When I explained about the mediocre meant the young waitress, she didn’t say anything
45 Opinions in 1 websites
Pretty awful really. No sign of staff - until someone arrived behind us and literally shouted for them to come. Ordered a bacon roll and porridge, to be pointed to a chiller cabinet of prepackaged food. Told there was no scrambled egg. For £5 avocado on toast arrived as one small slice - it really was tiny . If this is typical of Waitrose, we are lucky to have Booths up north instead.
44 Opinions in 1 websites
Called at the chippy tonight and the "meal" I given was not enough to feed a child! Very few chips and barely any gravy. The customer service left a lot to be desired. This is not the first occasion this year either. Money is tight for a lot of people this year and I don't recommend wasting your money here!