The best restaurants serving British food in Highlands and Islands

I've checked into the premier inn for 3 nights to find out the beefeater is closed for food and drink because all the staff have walked out due to soon be opening there own in house Thyme restaurant so there is only staff there in the morning to cook breakfast....yet nothing is on the website about it being closed !!!! I would of booked into another hotel if I had know 🙈🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

Well where to start.... not sure I have a positive thing to say about my dining experience here. From the outset we had low innatentive service, had to go to the bar for drinks order and dessert and ask for the bill as we quickly realised we would be ignored otherwise... which is fine and usually acceptable in a pub, but not at the steep prices on this menu! We were one seat short for our booking so had to rearrange and get an extra chair Missing drink from order and when we finally got someones attention the server they acted surprised as though we were in the wrong. (This happened throughout the evening with drinks and food and could have been avoided with a check 'has everyone got everything' rather than us waiting to see if they were coming back to the table..(they didn't.. )) When it came time to order I asked the server (who was dressed in tracksuit trousers?!) about meals for allergens and they were clueless (there is no gluten free main course options and one shockingly terrible 'starter') Terrible (or lack of) choice for allergens and no tolerance to adapt the food / menu to cater which I was surprised about, it's been a long time since I've felt so uncomfortable eating in a restaurant, personally I wanted to leave but stayed with the group I was dining with as not to make a scene. I wish I had looked at the menu in advance and I would have chosen to eat before coming to the restaurant and just join the rest of the dining party for the social element. The manager refused to remove the food item from the bill that was sent back to the kitchen citing 'you get what you order' despite the server saying they will remove it from the bill Missing food items, asked about them twice to two different servers never appeared back each time, by the time food was cold so gave up waiting for it and assumed it wasn't coming. We also realised that one fish item was missing from one of the main courses after eating. If they were sold out, it wasn't communicated. The cream with dessert was curdled which was only noticed after eating it.. by that point we had given up on the whole experience and just laughed at how terrible it was in general which is a shame, thankfully they were not sick from it. We had issues with the bill, plus 12.5% service charge!!! (Which I regret not challenging as we did not receive a good standard or service to justify anything near this amount for a tip, in this circumstance I would have not paid a tip at all as absolutely not justified) I speak for myself and the experience witnessed around me but I think some people may have generally enjoyed their meal but noone was complimentary of it. Really disappointed and expected better things as its in a lovely location and has so kuch potential. We were due to return the following week but cancelled the booking, when we were asked why we were cancelling the booking and explained the disappointment in service and food etc they seemed unbothered and didn't attempt to apologise or ask for more information, just responding with 'alright then' or something to similar effect.

I ate at the restaurant on 2 separate nights, on both nights my main meal was not good. The others present had very good meals however the food that I received was very substandard. The first occasion I had chicken stuffed with haggis, the chicken was dry and over cooked. On the second occasion I had Pasta Carbonara, the pasta was dry, overcooked and inedible. The sauce was tasteless and congealed. As I said my fellow diners really enjoyed there meals, however my experience was not good.

Dinner was delicious. The fish pie was amazing and the veggie burger was delicious. The atmosphere was relaxed and we had a nice time. Great views over the Loch.

Arrived yesterday at lunchtime. Found a table and sat down ordered our lunch and waited. Staff were sitting at a table next to us having a meeting in an iPad it was so loud everyone could hear the team meeting ie profits, who was the best pubs, and who needs to pull their socks up. This was really poor practice from staff. Meal arrived and it was terrible.. dirty fries were fries only! Toastie was that flat it was like a frisbee my partner had a burger and chips that was also poor. My opinion was McDonald’s across the road would have been better.

Food was good enough, very basic menu and unfortunately the restaurant was shut which I was gutted about as the menu looked fantastic. Only had a takeaway menu available which was mostly frozen food, also is to be expected seeing as you’re in the middle of nowhere! Staff were lovely, very on the ball. Drinks were well priced.

We stayed one night, myself, my husband, parents and our daughter. Had drinks and dinner. Salmon, steak pie, burger and fish and chips. All were excellent. Mataias was the bartender, and was wonderful. Room was lovely. We had a view of the waterway and the weather was beautiful today so we’re able to walk along the docks and visit Fort William. Great deck out by the water we were able to sit on until sundown, and then the bugs came out, so back inside! The only downfall, is there are a lot of winding stairs. A bit understaffed early on in the afternoon, but by dinner fully staffed. Staff were friendly and met quite a few new friends throughout the evening. Great ambiance, would definitely return.

We all had Sunday lunch (£22), service was good and waitress was friendly. However the Roast dinner was lukewarm, the beef was far from tender and the Yorkshire pud was clearly reheated and very greasy. The bar wasn’t able to provide many of the beers/lagers on tap. Altogether a very disappointing visit. We were here last year and I still remember The Venison I had. Clearly new management/chef. Definitely give it a miss.

WOW!!! WHAT CAN I SAY? myself, my wife and her father have just had fish and chips each. That was the best fish and chips we've eaten in years!!! Crispy batter, good size fish, delicious chips and peas. We each enjoyed our meal. If you're in the area, make a booking and have a fantastic tasting meal. Genuinely, I loved my meal. Thank you so much for our tasty meals. It's been a pleasure relaxing here.

We all got off the ferry looking for somewhere to eat. We weren’t particularly hungry and we were just looking for a small bite to eat. I ordered the pasta it looked amazing . The garlic bread was crispy and delicious. In my opinion, the pasta had more sugar than salt so 6/10 for me. 3 people ordered the croque monsieur and it was the most vast and colossal toastie I’ve laid an eye on. Overall it was a pretty nice meal. 7/10

It's what it is where it is so you do have to queue outside but there is usually shelter and you can eat under the shelter at tables if you wish. The orders are cooked to order so you do get freshly cooked hot food. The sign clearly states cooked in beef oil, so this may not suit everyone. The portions are fair the batter lacks a certain crispness. Would I go again probably.

I really wanted to give this a better score but I'm sorry, I just couldn't! Let's start with drinks: real ale - if you're pouring real ale, know how to do it! Pouring it the way you pour a pint of stout, won't give you the right results - you'll end up with a frothy pint that soon settles down to a flat pint. Also - keep your ale at the right temperature - it was WAY too cold. The service. This is where some of the points come off the review score. The barman, come waiter was pleasant enough, even if he wasn't particularly chatty. He was absolutely rushed off of his feet though and couldn't cope (not through any fault of his own - he was trying to take orders, serve food and pour drinks (and serve them) for a full restaurant). Inevitably, he ended up making mistakes. Half my chips were split on the floor. They were to be knocked off the bill - it didn't happen. I didn't complain (and I'm not complaining now - just telling it how it was). I felt sorry for the guy and would have hated to be in his position, so I think the last thing he needed was me complaining about some chips. The food - excellent. Good size portions (even without half my chips, haha) and the food was really tasty. Value for money - hmmmm another reason for points off the review score. It's just a bit on the pricey side for the type of dish offered. It is, to all intents and purposes, 'pub grub' but prices for more up market restaurant food. In comparison, we had more or less the same meal a couple of days later in Fort William, for almost half the price. Take a couple of quid off of each meal, learn how to condition and pour real ale (the CAMRA website will give you all you need to know in just a few minutes of reading) and get some help in for the poor guy who was ran ragged and I'm sure you'll end up with 5 star reviews on a consistent basis.

Endroit sympa et avec de la bonne cuisine assez originale. Plat végétarien à la carte. Service rapide. Prix moyen pour l Ecosse.

Was told hit food takes 20 mins. After 35 mins asked where our food was. It was delivered a couple of mins later. My cheeseburger was burnt and inedible. To be fair, after complaining they offered to cook something else, which I declined. I was given a full refund on the price of the cheeseburger.

I haven't visited this hotel, as I booked 2 rooms for December, paying the required deposit. Unfortunately, travel plans have changed and despite emails, telephone calls and messages on Facebook, I am still waiting for my deposit to be returned to me. As per thier terms, full refund if cancelled within the time specified. As I have cancelled giving nearly 3 months notice there is no reason why they should not return the deposit. I was going to re-book when our travel plans have been confirmed, but definitely not now. Atrocious customer service.