Elgin Scotland in Moray

My wife and I ate in restaurant on Saturday night, the food was amazing, and we both really enjoyed the food, BUT and there is a huge but, we were very disappointed and underwhelmed with the service and ambiance throughout the evening. Firstly, I phoned on Thursday 1st December to book a table for the 10th December at 6.30 pm, I received a phone call on Friday 2nd dec at 7pm saying that we hadn’t turned up for our booking and we were 30 minutes late. After I explained that wasn’t the date we had booked a table for they apologized and would get it sorted. We arrived Saturday at 6.25pm and was shown to our table and asked what we would like to drink. We looked at the drinks menu and I asked for a cider and my Wife asked for a brandy and Diet Coke. Only for the waiter to come back and say “sorry we don’t have any brandy” he then handed over the drinks menu again so my wife then asked for a Captain Morgan’s, only for the waiter to come back to our table to be told “sorry we don’t have that either”. She then ordered a Prosecco Rose, which was ok. We ordered our meal and as I said the food was totally amazing. We ordered our desserts, one for me & one for my wife and a cheese board to share. When the desserts came the waiter said, “ sorry to say but your table is booked for a reset at 8pm, it’s now 8.05, so could you please hurry up and eat your desserts because we need your table it’s our fault but we need the table back”. We were both left shocked and disgusted, never had we been asked this ever in any restaurant. Even though there were free tables across from us. The couple next to us asked, “Did we hear that right? They are asking you to eat up because they need your table? “ My Wife even offered to have the cheese board in the bar area if that would help but I wasn’t happy with this. After hurriedly eating our dessert the waiter came back with the cheeseboard and said “it’s ok we have jiggled the tables around and we don’t need your table now”. Your restaurant is beautifully decorated and food amazing but I have never in my life been so disheartened, angry and left speechless in my life, I would even say I will never tell anyone to book at Orrin because the service is terrible and I for one will not be back. I always leave a large tip when dinning out but, on this instance, I refused to leave a tip because of the poor service we endured. My wife sent a private message to Orrin pointing out the fact the service we were provided was shocking, but they haven’t responded.

splendida la cattedrale, un fascino di altri tempi, molto bello il museo delle auto d'epoca, che non solo ha auto d'epoca, ma esemplari elettrici mai visti prima, qualche motocicletta, vecchi distributori e tante altre cose. per gli amanti dell'whisky qui c'è la distilleria glen moray

Visiting friends in Scotland I wanted to thank their hospitality with a good meal. This new restaurant was certainly a treat. From the initial greeting to the final farewell it could not be faulted. Great food, locally sourced, prepared and presented with style. Chef Andy Fyfe delivered a memorable evening assisted by a charming front of house team.