Moorings Hotel Restaurant in Highland

We stayed one night, myself, my husband, parents and our daughter. Had drinks and dinner. Salmon, steak pie, burger and fish and chips. All were excellent. Mataias was the bartender, and was wonderful. Room was lovely. We had a view of the waterway and the weather was beautiful today so we’re able to walk along the docks and visit Fort William. Great deck out by the water we were able to sit on until sundown, and then the bugs came out, so back inside! The only downfall, is there are a lot of winding stairs. A bit understaffed early on in the afternoon, but by dinner fully staffed. Staff were friendly and met quite a few new friends throughout the evening. Great ambiance, would definitely return.

Service was abysmal!! Staff appeared 'bothered' when we arrived & we hadn't booked a table - restaurant was less than 1/2 full so plenty of tables available & we attended in the later evening (8.00pm) so no huge demand for tables at that time or quick turn around required. Server left us standing awkwardly for longer than necessary to check for available tables, despite it being visible there were lots to choose from. Nobody came to take a drinks order prior to food order so both orders given together. Food took quite a while to arrive - food was OK but nothing to rave about (pub food at best). Waited ages between starters & mains to arrive. Waiter then arrived with our mains, however starter plates hadn't even been cleared - this is despite several staff members walking by our table & noting that the starters were finished & choosing not to clear the table. After mains were served, nobody came to ask if everything was OK or take drinks order. Again once the mains were finished, the plates remained on the table without being cleared - this was again noted by different staff members, who instead carried on with clearing & wiping down empty tables which nobody else was waiting to be seated at!! Nobody came to offer dessert menu or coffee/tea or drinks or to allow us to request the bill so we ended up just leaving the table to pay at the bar. Our plates were still sitting on the table when we went to the bar to pay our bill which is disgraceful. We likely would have had dessert & tea/coffee after our meal but as we weren't offered, we decided to call it a day & leave. Staff were very unwelcoming, unfriendly, unattentive, unprofessional and evidently not in the least interested in their customers. Definitely in the wrong profession. When we paid our bill, we did not get asked if everything was OK & did not even get a thank you or goodbye. Needless to say we did not leave a tip for the non existent customer service. Would not return as not a great experience.

Good portions, nice food and lovely staff. The server came to tell us that our food wouldn't be long as there was only one chef in the kitchen! Not that we wouldn't have minded a little wait. We had the Tikka and chicken florentine, both of which were lovely. Food menu was small and slightly over priced but aside from that it's a lovely place to eat. When sat by a window or outside the view is also lovely

WICHTIG VORAB!!! Meine Bewertung bezieht sich nur auf das "Café/Bistro" mit Blick zur Schleuse des "Caledonian Canal"!! Siehe Foto. Wir wollten uns die technische Meisterleistung der Querung Schottlands mittels Wasserstrasse nicht entgehen lassen - sehr schön. Irgendwie war ich der irrigen Meinung, dort wo die Segler mit ihren Segelbooten fahren, würde auch gut gegessen (kann ja durchaus sein, aber dann nur im Hotel/Restaurant). Waren wir aber nicht. Das Café/Bistro jedenfalls - obwohl sehr modern und nett eingerichtet - ist eine "Stätte des organisierten Erbrechens". TK-Pappfraß und Suppe a la Abwaschwasser - danke für teures Nichts. Einen weiten Bogen drum herum machen!

Rip off. Since when do you charge full price for scones and jam, and don't provide the cream. Staff were moaning they were about to end their afternoon shift.

What a shambles , we tried three times to book an afternoon tea as a birthday surprise for my stepdaughter , firstly someone picked up the phone said hello , I explained what I wanted he said it’s now booked , but it didn’t feel right , i rang again spoke to Ravi the manager , he couldn’t find booking but assured me it was now booked and an confirmation email would appear , it did not , rang a third time someone picked up the phone tried to find booking surprise surprise it wasn’t there , so after giving them a piece of my mind I said cancel it , later on Ravi rang full of apologies so I told him in no uncertain words he was incompetent and his staff untrained and in no order to run a hotel , all down to Ravi and I would not set foot in his hotel . Later on he rang again and tried to say the emails I had sent to confirm my booking had gone into the junk box, I pointed out that as a manager he was responsible to fix that with a good IT company or monitor his junk box daily and it was a pathetic excuse . I booked with another hotel and had a fantastic time . It’s a shame that the moorings are run so poorly it’s a beautiful setting and we were seriously considering a holiday there as we visit Scotland regularly but no no no never at that place

Went here for dinner with my wife and kids. The prices are utterly ridiculous for food that is down right poor! The garlic bread was barely cooked. The prawns looked like they hadn’t seen a pan and the sauce they were in was utterly tasteless! Chicken burger was over cooked and dry! For a place in such a beautiful location, it’s a shame the food doesn’t match! I certainly won’t be back! Next time I will carry on along the canal side and either catch my own dinner or find somewhere that actually knows how to cook!

This review is for the Bistro part. We were arriving early to book in to the hotel so had an afternoon tea first. Reasonable service and a good cuppa tea/coffee. The scones were not fresh though so a bit of a let down. We also found out after we had checked in to our room that we had been over charged. Too late to anything about that. Tea and a scone should have been £5.95.

Me and my friend went here just for a wee dinner, the service was absolutely amazing and the staff where really kind. I got a chunky chips a pint of Diet Coke and a ice cream while my friend only got a chunky chips and a Diet Coke. The food was outstanding the chef did an amazing job for us and other people in the restaurant by the looks of it. The restaurant it’s self had a lovely layout with beautiful views of the canal with boats passing from time to time. It was a bit busy and no seats in the restaurant but we sat in the bar and it was just as nice with a lovely photo on the wall of caol and fort William I have to say that the staff was incredible They where running about helping everyone and there was a really nice school girl about aged 16 with blonde hair who served us and did a fantastic job and she definitely deserved that £100 tip I gave her and only her as she was incredibly quick and could care lots of plates at a time. These school kids who work there deserve a raise as it was so nice we would like to thank them and the staff and the chef for a lovely time. We also stayed there and the rooms where so nice and spacious Thank yous all for suck a lovely time Barbara. xxx

Wasn’t too sure about eating there but went there as it was recommended. The outside doesn’t do its justice. Food was great. Steak and ale pie was amazing. Quick and efficient service and plenty of food on the plate. If you like Guinness, it’s served on the tap.

Walked Neptunes Staircase and then out to the outer lock and wanted a coffee and a cake before moving on. View of staircase ruined by women power washing patio and then the windows whilst we were in restaurant and to cap it off the coffee was a small serving and at best luke warm. Not good value at all and couldn’t recommend.

Food good when it arrives so good we went twice!! but chronically short of staff. No management visible on either visit Prices reasonable portions good too. Pity they cannot get staff to run the place

Had hoped to dine this evening but the place seemed chaotic, all staff polite but seemed in a panic and disorganised following each other around . Took long enough to get a drink and the food looked OK but not great so went away. The 3 lads serving ( 40s 20s and a very young teenager ) seemed the most organised and the youngest one I think would be better placed running the restaurant , polite and very helpful and working his socks off . Great location but bring a picnic .

We kwamen hier toevallig terecht na pech aan onze huurauto. We zijn ontzettend gastvrij ontvangen door het personeel, dat de incheckbalie speciaal voor ons langer open hield. De volgende dag hebben ze ons perfect geholpen bij het zoeken naar alternatief vervoer. Ze telefoneerden met vrienden en kennissen en uiteindelijk kwam daar de oplossing uit voor onze verdere reis. Heel erg bedankt meiden !!!

Our 5th annual visit to the restaurant on our way further north & sadly it will be the last. Seems to have changed hands & service was sadly lacking. We arrived a bit early for our booking to be told the table wasn't ready - fair enough, so we took a seat in the bar area & ordered drinks. Over the next 20 minutes saw several other groups - who did NOT have bookings get seated. Asked if we could order food from the bar area. Yes, no problem. After a further 45 minutes our food had still not arrived so we queried it. Our order had clearly got lost. Eventually we got our dinner & the vegetables were stone cold. They seemed surprised when we got up & left. Had a lovely dinner from the chippy in Caol instead!!

What a lovely hotel which is also very dog friendly. We can really recommend the restaurant, the food is very delicious. I can only talk in high notes about the staff which is very accommodating. Some of the younger employees seem a little overwhelmed from time to time but do a good job after all. We also enjoy the breakfast buffet, especially the salmon.

Das Lokal ist nett eingerichtet, jedoch eher unpersönlich ohne „schottischen Touch“. Die Chefin oder Restaurantleiterin war sehr bemüht, uns auch ohne Reservierung schnell einen Tisch zu geben. Die anderen Mitarbeiter schienen ausschließlich aus Azubis zu bestehen, die ein wenig überfordert wirkten- wir mussten dreimal die Getränke für unsere Kinder reklamieren, bis diese endlich serviert wurden. Das Essen war ok

Great food and service. I would recommend that people staying at this hotel book their evening meal every morning at breakfast.

Visited with husband, son and well behaved dog. Had booked previous day and was told dog welcome but we'd have to sit in bar. Bar area very dated and has no view of Neptune's Staircase or indeed of any outside view. We were seated and...

Were advised of this place being a nice place to have a meal by the B&B we were staying in. Super excited to order as this looks amazing. SADLY some of main course food was NOT HOT, staff very LAX in rectifying this. Dessert on...

We called in for lunch after walking along the banks of the Caledonian canal. Nice light place with a good menu & not expensive.

Despite the cheerfulness of the staff, the service was quite slow. One of our party had a starter which seemed to throw all the timings out and the wait for the main course was far too long. Generally food was ok except the lamb burger...

I’ve been here a couple of times, once as a cafe stop and once for dinner. Food (dinner) not great I’m afraid and vastly over priced for quality. I won’t be back for dinner. Cafe stop okay. Great views of the Ben.

Hello I went in on my own as my family went for a walk the staff were very nice and polite I had a bag of crisps and a can of Fanta then they came back and I had another Fanta and scone then we...

Stayed at the Moorings last weekend for two nights. Room was lovely, clean and well equipped with a very comfy bed and lovely view of Neptune's Staircase/Nevis Range. Though it was as far away from the front door as you could get, so did our...

Connected to the moorings hotel, nicely decorated, modern setting. There's a clear distinction between the old hotel and the new bit for the restaurant so it was a bit confusing to have dinner here but not the breakfast. However that's just a hotel thing rather...

We paid £6.20 for 2 lattes which were served in tea cups - very small and poor value for money and one as half froth.

I booked a table for 2 online as instructed. I received confirmation on my phone .so was looking forward to our fist visit. When we arrived at the bistro, no-one welcomed us. So I approached a member of staff. She took me over to the...

Not taking dinner bookings for non-residents since they don't have a chef at present. I don't knoow how they are feeding the guests!

Booked online for Sunday lunch in the bistro and received a booking confirmation, but when we arrived they had know knowledge of the booking and asked me to prove we had booked. Once seated we asked for the Sunday lunch menu, but were told they...

We both chose to have dishes from the specials menu and were not disappointed. Fish was fresh, tasty and imaginatively served. Food prices acceptable, but drinks overpriced - but this is not an unusual occurrence. Staff friendly and helpful

I had fish and chips - was ok but not worth the money. My friend had steak that she said was very gristly. They did say she should have told them at the beginning of her meal, but they know what they are cooking so...

Just left the mooring Sunday roast lamb was so tasty. Panacotta was delicious. Staff all very friendly

Poor. Steak not worth the money, got money back for one of them. Over charged for drinks. Cheese board not worth the money. Under staffed wait far to long. Manager over charged when paying.

Very poor for such a beautiful setting. Frozen chips, frozen scampi, frozen roast potatoes….for the prices charged we thought we would be getting fresh homemade food. We had to queue to order food, then had to wait in queue again for drinks to be poured,...

The service was slow but that was fine at first as we were chatting etc. When the food arrived it was bland, for the prices they charge, I expected a bit more taste and finesse. There were 4 of us at the table, the waitress...

Arrived to a pleasant welcome. However when sitting outside we were asked to queue and order at the counter inside. This turned out to be a 25 minute queue whilst standing between tables eating their food. And was not long, just dreadfully slow (sorting coffees...

Ate in the Bistro. Had the special, Cajun spiced salmon with vegetable rice and a yummy tomato sauce, followed by delicious sticky toffee pudding. Couldn’t fault it. Staff all lovely and friendly. Would highly recommend. Little outdoor area too.

Stopped here on a bank holiday Monday for tea and a scone. Our luck was out as far as scones went, sold out, but the Victoria Sponge was lovely. Outside seating available, dogs welcome. we watched a yacht come through the Locks of the Caledonian...

We wanted a light lunch and were greatly impressed by the vegetable terrine and the mixed salad. Really comprehensive separate salad meal, containing lettuce, tomato, chopped French beans, finely sliced radish,quartered egg and much, much more. Just delightful, not expensive, right next to the canal...

We ate here whilst staying at the hotel, the food was fantastic. Only one vegetarian choice (mushroom and leek pie) . My wife had sea bream, both were excellent. All staff pleasant and helpfu

We stayed at the Moorings twice now, and both times it has been exceptional, the staff are welcoming and friendly. The rooms are clean and the food is delicious. There’s plenty of parking and our room with a balcony had a view of the Neptune...

Stayed in fort William great location for trains and boat trips to mountains, lovely room clean tidy, and friendly staff, breakfast was great, dinner was excellent, overall excellent

Lovely place for a lunch time break. Average menu that you would expect from any pub or hotel but quality was far better. Sitting outside watching boats go through the locks was great and they welcomed our wee dog with no issues outside or inside...

Last time we visited here 3 years ago, we had a lovely lunch snack from their menu. This time, only a full lunch menu was available which we didn’t want. Judging by the reactions of other customers, they were like us, left disappointed. Seems to...

As we were staying in Banavie, it seemed a good idea to dine here on our first evening. There was a reasonable choice of fairly standard meals on the menu but the waitress did say our fish & chip order was a “good choice”. The...

Well dropped in there for a drink while out walking done what it said on the tin checked in and someone would come and serv you , we waited 20 minutes and a waitress taking drinks to another table ask if we had ordered we...

We stopped off here, for a welcome break on our walk, so friendly, great service, and a nice atmosphere, considering covid. Hats off to them for a great job they are doing. Highly Recommended.

Real food with fresh non-fried ingredients. The Catch of the day and the Daily soup was superb—also, a nice place to take a break.

Been her lots of times and had sandwiches, soups, scones etc. Newly opened with soup, no sandwiches , no scones and full meals only. Outsides says cafe but they are now running it as a restaurant only. Big disappointment had soup which was edible but...

We had extended family and the dog with us. The staff were very attentive and nothing was too much trouble for them.

Nach langer Anreisen waren wir sehr glücklich dort noch einen Tisch zu bekommen. Der Hund durfte auch mit. Der Service...

We had a meal here while on holiday and it was really delicious, they were able to do gluten free and dairy free options as well which was great. We really enjoyed the food and would recommend this restaurant.

We stopped for quick lunch after a walk along The Great Glen. The veggie Haggis burger, coleslaw and chips with a pint of local ice cold beer, what a welcome break. The portion is large. All Covid-19 measures taken, very impressed. The staff were friendly...

In this covid staycation , the Moorings had taken all precautions for guest to feel totally safe. The room was fantastic,with views over looking the river and it's manicured garden. In the restaurant the food was tasty and the service was excellent , accompanied by...

We stayed in the hotel and ate here both nights. Food both nights was very good with a friendly service. Location is fantastic. Staff and bistro layout rules strictly followed. Really enjoyable ambiance.

Situated next to Neptune’s Staircase, the restaurant has great views of the locks and is a really nice place to watch the world go by. We only stopped off for a quick drink, but I was impressed by the safety measures they had put in...

Steak pie was full with a large amount of good quality steak with a crispy top - fresh veg complimented the meal.

Super lunch. Good and friendly service. Lovely location next to the Locks and the food was great. The Vegetarian Haggis Burger was amazing but all meals served to our party of 5 were lovely. Big eats too, so you won’t go hungry! Highly recommended.

Stopped for lunch having seen reviews however in the current climate I can’t recommend it other than it’s a lovely location and the food tasted nice,. We arrived and grabbed an outside table full of crockery . Another couple had arrived on a clean table...

Family dinner on 5th August. Very fresh and well cooked food, came quickly and all dishes were hot and appetising. Bar area ok but very welcoming and relaxed with the dog!

Took advantage of the “2 for 1 deal” which was an excellent deal. I had the Seabass and it did not disappoint, was served but a lovely young lady who was very pleasant. Will recommend to friends if in Fort William.

Lamentablemente, este restaurante es más estilo que sustancia. La comida se presenta de una manera moderna pero simplemente no cumple con el gusto.Los entrantes de sopa de mariscos y paté de hígado de pollo no estaban mal aunque el paté carecía de sabor. Los platos principales eran abadejo y patatas fritas: el pescado no sabía fresco y la masa no tenía absolutamente ningún sabor, aparte de un extraño sabor a harina, no parecía casero. Las patatas fritas estaban bien pero un poco empapadas.Después los platos principales decidieron irse sin postre. El servicio fue lento y tuvimos que encontrar a alguien para pedir otra bebida y no nos registraron durante la comida.Teniendo en cuenta la calidad de la comida es cara, lo único positivo es la buena selección de bebidas y cervezas locales del bar.Tal vez una noche libre, pero no lo recomendaría en base a esta experiencia.

Este hotel ha pensado en todo. La habitación familiar estaba limpia, hermosamente amueblada y con muchos extras: champús y geles de ducha de buena calidad y una bandeja de hospitalidad bien equipada. Las comidas fueron excelentes y el personal servicial y agradable. Una excelente ubicación con impresionantes vistas.

Me alojo aquí el hotel con bastante frecuencia debido a compromisos de trabajo. El hotel, el entorno y el personal son geniales. También recomendaría el desayuno, obviamente diferente personal de cocina que el menú principal del restaurante. Aquí es donde se detiene el elogio y comienza la crítica. La comida es sosa, muy cara y no fresca. . . . cuando digo esto no quiero sonar como Gordon Ramsay, pero todo sabe helado. Seguramente no el pez. Sigue mi consejo, sube al auto por 5 minutos y conduce al centro de la ciudad.

El Hotel Moorings está al lado del Caledonian Canel en la escalera de Neptuno. Amplio estacionamiento conveniente. Restaurante popular y el mejor para hacer reservas. Caminamos una noche y un personal encantador nos encontró una mesa. Menú de comida y bebida a precios razonables. Buen servicio rápido y amable. Eche un vistazo al jardín bien cuidado a las afueras del restaurante.

We visited on a Sunday evening hoping to grab a table as we hadn’t booked ahead. We were advised that there would be a one hour wait as they were very busy. We got some drinks from the bar and waited for our table to be ready. Very friendly staff. Quick service. Delicious food. Would recommend.

The food here was delicious. Fish pie with cheesy mash was super. The veg was cooked to perfection, with some bite, not soggy and not too crunchy. Dessert was excellent too with a nice red berry crumble. Service was given by a young lad who was a real character!!!

Recommended by our host. And we were not disappointed. Quiet atmosphere and great service. Good value. Delicious Scottish meal!

Had lunch here yesterday and sat outside watched a boat going down Neptune’s staircase. Dog friendly - certainly outside. One staff member even went and got a treat for our dogs.

宿泊先の近くに夕食の選択肢がなく予約するも トイレ前のテーブルに通される 足の悪いウェイトレスに他にテーブルはないのか？と聞くが満席と言われるが 予約をしていないカップルと予約をしていない団体がうちらのあとから入店し着席していた。足の悪い店員以外はとても感じが良いスタッフで料理も美味しかったので。スタッフひとりのせいでとても嫌な経験になった。彼女はこの施設のガンである。

Reception was unfriendly as was the service as it felt staff were going through the motions. Food was only average and we were expecting better for the price Location was nice

Visited for morning coffee millionaires shortbread was dry and hard certainly not worth £2-25 other cakes were average. Lovely setting but overpriced

Had lunch here with my husband who is gluten intolerant. The staff were very helpful and adapted dishes to suit his needs. The food was delicious

Nous sommes restés 2 jours à Fort William et nous avons dîné les deux fois au Moorings. Le cadre est agréable, le personnel était très sympathique à chaque fois et nous avons très bien mangé, la carte est variée (y compris en options végé/vegan/gluten free) et la carte des whisky et gin et particulièrement bien garnie! Un très bon moment, nous recommendons.

Delicous cakes, great coffee, good staff and lovely setting, right by the canal. Very relaxing. Easy parking. 😁

Cena leggera. Ristorante suggerito dal proprietario della Guesthouse. Menu ampio, cibo nella media. Locale nuovo e ben tenuto. Staff disponibile.

We arrived on a busy Saturday night without a booking. We were lucky enough to get a table but had to wait 1hr.

A lovely hotel with a very friendly atmosphere. Staff were all very friendly and helpful. Although we only had a meal there i would love to return for a stay sometime.

Wir waren rundum zufrieden mit dem Restaurant. Verglichen mit anderen Orten in Fort William, werde ich es wieder besuchen.

Went for an early dinner. There were only a few table occupied when we arrived but the service was still really slow. The food was fine and the atmosphere in the place was good. Would give it a second chance.

When we first walked in, we thought that it looked like a nice place which didn't appear to be busy. When we located a hostess, she said there would be an hour wait if we didn't have a reservation, which we didn't. When we asked if we could sit at one of the many empty tables, we were told to come back in an hour. At that point, the rudeness alone would have had us on our way, but we didn't know the area, and had already spent too much time finding this place, so we went for a walk, then waited in the bar.

We called in here for a drink after a walk along the canal. It’s a very cosy and comfortable place to have a drink, with a nice selection of spirits and good local ales.

Staff very friendly, presentation of food good. Unfortunately baked goat cheese tartlet pastry hard and goats cheese cold and meagre. Completely overpowered by beetroot chutney. Main course of soya glazed salmon with noodles and veg. Salmon lovely, noodles too salty to eat and veg non existent. Staff were apologetic and attentive.

Shen vi que el muchacho de enfrente había dejado toda su panadería. Pensé que era sencillo, así que tenía sopa y un rollo. . Difícil de arruinar el pensamiento. Era realmente salado, tenía una piel en la parte superior y el rollo marrón estaba rancio en la parte superior. Mi esposo tenía una papa al horno con atún que también era tan terrible que dejara la comida. ¿En un lugar de alta rotación con turistas únicos, creen que pueden salirse con la suya? Horrible no me molestaría en comer aquí

Fish tea at the moorings hotel is superb beautiful nice light batter chips and peas fruit scones were very light and fresh

A varied menu of restaurant meals and snacks in a cosy contemporary building by the side of Neptune’s Staircase (an impressive rise of locks at the end of the Grand Caledonian canal)

Good food, maybe expensive for Scotland, since every time we eat in a restaurant it was cheaper. salmon was great, the steak was not a steak

We were booked into the moorings hotel through our travel company, so we decided to eat at the hotel restaurant. It did not disappoint. 3 of us had fish meals and 1 had a burger. Everything was cooked perfectly, attentive and nice staff, good drinks.

Great friendly Service, good coffee and other drinks on offer. Next time we visit will be for food. Stunning location.

Visité este restaurante por recomendación de nuestro hotel y no me decepcionó. Un menú bien planificado que ofrece Fayre tradicional y escocés, un personal muy acogedor y un servicio igualmente atento. La comida estaba bien presentada y, de excelente calidad, el restaurante también atiende a aquellos que solo requieren café y repostería casera de igual calidad. Muy impresionado: sin duda volvería y, a juzgar por los comentarios de los muchos otros clientes, también es frecuentado por muchos lugareños. Una pequeña joya.

We popped in for drinks and cake, waited at a table, no service, went to the counter, were over charged, staff couldn't work till, didn't appear to know what cakes were on the counter. Waited ridiculous amount of time for pots of tea! Hot chocolate didn't fit in the serving glasses

Meeting up with friends we hadn't seen for some time we agreed to meet at The Morrings for an evening meal as it was halfway between us all. None of us had eaten here before so decided to give it a try.

We had a very pleasant birthday for me at The Moorings, thoroughly enjoyed the evening. Food was very good and there was a special deal during November, so even better for the budget. The staff are very friendly and Harvey our dog was very welcome in the carpeted area of the main bar/lounge. We love the location on the side of the Caledonian Canal and Neptune's Staircase.

Excellent food with a good choice at a very reasonable price.Various seating areas to choose from with friendly staff :)

Nos detuvimos a dar un paseo y tomar una copa, este era un lugar encantador para tomar una copa, había un poco de bar donde podíamos llevar al perro por dentro, el personal que nos cuidaba era de 5 *! Trajeron agua para mi perro, ¡fue encantador ya que la mayoría de los pubs no cuidan de ti! Muy recomendable totalmente! !

Nos recomendaron este hotel por su excelente comida, así que decidimos almorzar aquí mientras estábamos en el área de la Escalera de Neptuno.

Personnel pas aimable du tout, Même agressif. Nourriture pratiquement imangeable, tout est hyper gras, pas frais et mal cuisiné sans compter le prix bien trop élevé en comparaison de la qualité dans l assiette. Fuyez cet endroit ! Il y a bien assez d autres endroits où on mange bien en Écosse avec un service parfait...

Had a quick bite to eat here before setting off on our trip, the food was ok and the service wasn’t bad.

Nos saludaron muy cordialmente y nos sentamos inmediatamente que esperamos y esperamos. Se servían otras mesas a nuestro alrededor y, sin embargo, nadie se acercaba a nuestra mesa. Después de unos 15 minutos, el gerente se acercó y lo escuchamos preguntar si nuestra mesa estaba siendo atendida y escuchamos la respuesta de sí, no es cierto. Después de otros 5 minutos, somoene finalmente llegó después de que mi esposo pudo llamar su atención. Diré que su selección de bebidas es extensa y las bebidas llegaron rápidamente. Su selección de menú era menos diversa, pero sus macarrones con queso eran celestiales. Mi esposo disfrutó su comida también, pero estuvo de acuerdo en que el mac y el queso estaban más que deliciosos. Creo que nuestro camarero era conocido y que fue su inexperiencia lo que retrasó el servicio, tal vez buscando dirección o no tener la suficiente confianza en su trabajo todavía. A pesar de eso, él era agradable y la comida era muy buena, así que definitivamente recomendaría y volvería.