The best restaurants serving British food in South West

Burnt pasties. Not the usual standard. Almost inedible, ate around the the worst bits. We are very loyal customers, we expect better. I feel it’s harder to complain when you get to know such lovely staff.

Watch what you pay! Went here and ordered a tray of chips at £4.50, wasn't until like got home a couple of days after that they charged me £14.50

Can only recommend the spa facilities and staff, as the restaurant experience was lacking. A member of restaurant staff was rude when we raised a query with him relating to to the drinks that we had ordered and he was rude again later when a genuine question was asked about the bill. The menu had run out of all dessert options except one (which quite frankly was not appealing). Whilst we appreciate supply chain issues these days, the meal had been booked for many weeks and you would expect a hotel of this standing to have some reasonable alterative to offer. No apology was made for this and no alternative/recompense offered (e.g. a cup of tea or coffee to end the meal). When providing feedback on check out, we were assured that a Food & Beverage Manager would make contact, they did not. The reception staff were only concerned with getting the settlement paid (despite the poor experience) with no apology for the shoddy service. We can only recommend this destination for a day spa break - as the staff and treatments were lovely.

Lovely environment, welcoming staff, food was of a very high standard however a bit pricey. Will return again.

We came here after a wander around Trago Mills. Usually we use the Keg and Kettle Cafe downstairs, but the tea rooms were open so we came upstairs. We ordered two ham salads and sat down with a cup of tea whilst they were freshly prepared. How impressed were we when they arrived! Very few places serve salad as a meal and even fewer on a Sunday. Mixed salad leaves, cucumber, onion, peppers, celery, coleslaw and a large portion of ham with some pickle as well as a warm panini. Excellent! One of the best we've had.

Wonderful fish and chips this evening. Lightly battered hake and perfectly done chips. Excellent portion sizes for both. Well worth a visit.

Took an elderly nieghbour to the cafe for a treat , what a mistake the tables were all wet and dirty , directed to order off a screen 😳this is the historic city of wells not KFC in America , no staff to assist , when talking to shop assistants they are hoping the cafe will soon be shut down to save anymore embarrassment , what a shame .

I bought a steak pasty, hot and fresh and perfectly cooked. I've bought their loaves before and those are also brilliant. Everything is a little pricey but you have to pay for good quality handmade bakes which taste fantastic and are served with care and attention, and they can be fun as well

Nice venue, we love the space and the ambience (even if a bit tired), the staff were friendly and they had great beer. The only food on the menu was pizza. There are now some great pizza restaurants in Bristol but this was not one of them. In all honestly this was the worst pizza I have had in years. Dry, flavourless, like eating cardboard: I only ate the few slices I did because I was starving. Do go for the ambience and the beer but if you want to eat go elsewhere.

Great range of tasty snacks & meals. The cakes are wonderful!! Lovely atmosphere & helpful, friendly staff. I also enjoy sitting outside in the summer time & watching the world go by. I will certainly return

Went there with my family for a drink and ordered fish and chips to be shared as we already had our lunch but still spent around 50 pound .we ask a rude lady for extra cutlery she very aggressive said that you are paying for 2 but feeding 4 mouth and I will have extra washing to do ...never heard anything like that. She even took our plates away while we were still eating avoid avoid avoid.

Usually very good tonight all I got was what I call chip crumbs and not chips sorry can't attach photo

Dreadful quality and service. Frome’s very own Dignitas - eat here for 3 months and the grease will stop your heart to order. Food is so greasy, order wrong, tinny radio music excruciating and a veggie breakfast £11. AVOID!!!

Cakes are all fresh and lovely, Dorset Apple Cake was delicious and a generous portion given. Coffee was good. 2 points to bear in mind….. 1. Don’t forget when ordering your drinks that sugar is not given. I had to go back to the counter and queue for a few minutes only to ask for sugar, they only offered one satchet but I asked for four…….Times must be hard…..lol 2. No cash is allowed, card only. Apart from that it is a nice atmosphere and lovely views outside.

In September 2022 I complained about Room 315. When ever the water was drained from the basin in the bathroom, water with black bits and smelling foul would come up in the shower outlet. The receptionist at the time, told me it was my fault and not to fill the basin. In October I posted a review on Tripadvisor and wrote a letter to Bespoke Hotels head office,(the management company for Coast and Country Hotels. No one has bothered to respond.