Pumpkin Cafe in Plymouth

this pumpkin is a absolute joke! never enough hot food cooked when it comes to dinner time.and no sausage baps on a sunday morning as the supervisor can now predict how busy they are going to be so they just did bacon baps if u can call it bacon thats a joke,and no sausage or breakfast baps. absolute waste of time staff are rude and well overpriced for a little cafe.

Called in today and found that all had changed, Pumpkin cafe premises, whether they’ve been rebranded or replaced, are now called Café Local Plymouth and it’s been completely refitted with better and simpler use of the space. There’s a shop area where you also queue at the counter but it had a wide but not cheap selection of wines beers and a lot of other carry ot food and drink that would be useful on a train. I think it’s an improvement if your feeding before a train or stocking up for a picnic on the journey. Nothing here though really competes with the new mobile pop up outside the concourse by the exit slip down from the multi storey car park.

I popped in here 29/12/23 for some food and a hot drink while waiting to catch my train. I ordered a coffee and bacon bap. After waiting a few minutes for it I then sat at a table to eat it. The coffee was ok but the Bacon bap was really awful. Not much bacon. It tasted off. It smelt strange . After a couple of bites of it and the sickly smell I left and threw the bap in a bin. It really left a bad taste in my mouth. I was concerned about its freshness and if I would be ill. For the rest of the day my stomach didn’t feel good and I was burping a lot. I will definitely not be going there again.

Thank you very much for stocking VEGAN sandwiches! They were really delicious vegan cheeze and pickle with salad. So delicious and convenient for the journey, thank you so much.

Damilisa was incredibly friendly and fast, a little expensive but to be expected of a train station cafe. Food was good, hot and filling

Absolutely discussed with the bacon roll Well it was just even a roll Don’t look at the advertising on the window because you don’t even get a piece of bacon I know times are hard but this was 2.00 Avoid if possible And get it before or on the train

Called for a coffee and a bacon roll ... the small flat white was pleasant but the bacon roll looked nothing like the displayed version. The roll was like rubber the bacon inside looked anaemic and hardly covered the small roll. I didn't expect a fantastic sandwich but the version I received was way way bellow my expectations. If you offer something by showing a picture at least provide something that looks vaguely like the picture ! I was waiting for the Paddington train to arrive and it was running 30 minutes late so I "treated" myself ! 23rd November 2022 at 1.15pm

Rip off prices !!! £2.99 for a small coffee !!! Captured market !!! No competition. It was very quiet too. Perhaps people are realising.

Great service and happy guy behind counter who is a good asset to company. Sausage bap was tasty and latte was a good temperature made my morning

I came in on my way to Argyle vs Chelsea and they were open early for us to get hot food and hot drink for journey. Even though it was early the guy and lady behind counter were happy and friendly and coffee hit the spot perfectly

I went to the cafe with my 78 year old mum who has dementia. I was struggling to get her sitting comfortably in the chair so a member of staff called Claire came over and helped mum into a more comfortable chair. She knew exactly how to move mum safely as she said she used to be a carer. When I ordered mum a hot chocolate, Claire cooled the drink down with cold milk and put a straw in the lid (trimming it first to fit) making it easier for mum to drink. Claire made, what could have been a stressful outing, into something that we both thoroughly enjoyed plus I have now learnt how to lift mum from a chair safely. I am very grateful to Claire for taking the extra time with me and my mum.

I had an Earl Grey tea which was nice but the bacon bap I had nearly pulled my teeth out it was so stale! I had to leave it in the end as did the person who had the table before me.

went to go and buy a panini but was told i can’t because my debit card type and it being an off license- need to sort it out 👍

I am appalled at the sizing of my sausage. I received half a sausage in my morning bap and it was very dry and I was only given one pack of ketchup - Wasn’t even Heinz . The bread, is tough and seems to be stale. It’s worth bringing your sausage bap from home. Disgusted. Would give 0 Stars if possible

Sign on the door said closes 1700, I arrived at 1655 and asked to purchase a sandwich and was abruptly told cabinet was locked as closed in 5 mins, I also work in customer service and found this to be a very poor customer experience indeed Especially In the current climate when pumpkin have been closed during Covid You’d think they’d be welcoming customers back and trying to recoup lost profit Please try putting customers first in future

Came into station with my friends as we were going on a stag night tried bacon roll deal was lovely bacon and quick service whilst we were there guy asked where we were off to told him and he said they sold alcohol so bought some for train 10/10 glad it's back open

I got sandwiches and two bottles of juicy fluid. It cost over 8 pounds. It is good to have the cafe there. It is the only one. There used to be a really nice cafe to the right of the barrier but it was got rid of. Alot of train cafes are not open at present so it is definitely good to have this Pumpkin open. One can't always rely on the trolleys on trains for sandwiches. Well done Pumkpin for being open.

Pricey, bland food. Apathetic service. Three staff members doing next to nothing in an almost-empty cafe. Breakfast special only available certain hours. Rest of day, rip-off prices. One staff member mopping entire floor with a wet mop but no bucket of water, dragging chairs out the way with one hand with agonising scraping. Noisiest chill cabinet I've ever heard. A miserable experience. Never again.

Absolutely ridiculous pricing. £2 for a small bottle of water, daylight robbery. 90p for a manky banana, £2 for a small box of pringles, outrageous!

Pedimos un último desayuno que es 4. 99 - bap y caféLuego me preguntaron si quería café pequeño o medianoYo también tenía mentasBill llegó a 7. 83Le pedí que lo revisara y ella dijo que era más porque solo se trataba de café pequeño. La diferencia entre un pequeño y regular era centavos, no librasSiento que me han estafado

I found the staff here really friendly, there is only the usual Pumpkin stuff to choose from, but I really like the ham and cheese crossiant, so that''s fine. It is a better place to wait for your train than the waiting room.

Just been served by a woman who has major issues with customer service. I was given a single use plastic knife and as I was eating in (not that I was asked) I asked if I could have a metal knife. She begrudgingly gave me one which was dirty after seeing me clean it she offered to clean it?! Then when she tried to give me the plastic knife again I said I didn't need it as that's why I asked for the metal one and she proceeded to bash me for having a lid on my hot chocolate which she gave me without choice! Unbelievably bad customer service. Avoid at all costs!

I was 30 minutes early for my train from Plymouth Station to St Ives, so I looked around for a coffee fix.There was Pumpkin, where I had a Coffee Americano and an raspberry muffin, while I read the newspaper in air conditioned comfort as I waited for my train.The service was prompt and friendly, and I do not understand SamLand72's comments and poor rating in his review just because his coffee was served hot. I would be complaining if it was served cold or tepid.Being a visitor to England I later realized that Pumpkin is a franchise and a branch can be found at most railway stations.

Tell me, is serving coffee which is the same temperature as the Sun’s corona legal? Apparently it is here. Vanilla latte burnt my tongue a lot, was not impressed. Basically a BTEC version of Costa. If you value your tastebuds don’t bother going. 0.2/10

Very disappointed with this butty. Staff friendly and efficient but wouldn't eat here again I am afraid.....

Food and drinks were very good here, it is a nice little cafe but could do with a make over it is a bit old fashioned inside and the chairs and tables look a bit dated. Staff were very polite

Just right for a drink and snack whilst waiting for a train. I had the £4 combo of a hot drink and bacon bap, the coffee was very good, and the bacon bap though not freshly made, was well filled and tasty. I have removed a point as the service, though prompt and efficient, was lacking a little in warmth.

The coffee is hot and good, conveniently located for the train and particularly in the morning always enjoy the upgrade to a large coffee of a bacon sarnie 😃

The service was decent but the food was a complete rip off. £4 for a cheese and mozzarella panini- well you can see from the photos how much mozzarella was in the panini! Such a rip off!

Poor service, large coffee turned out to 100mls of nasty brown liquid ..... Will frequent the independent coffee shop on the platform side by the ticket barrier in future.

I sometimes buy coffee here while waiting for a train. When I visited the last time, I have ordered flat white with soy milk. To my surprise, they charged me 40p extra for this "privilege". I do not think it is acceptable in this day and age to disadvantage certain food choices and people with allergies!

Came to Sevenoaks station on Wednesday morning around 9,30am in my typical grumpy morning mood. Tried to get a quick take away coffee at costa but that was way too busy - so I went to empty pumpkin coffee ( I know usually not a good sign but I wanted just a coffee to wake up)

Visité cuando estaba esperando el tren y el servicio que recibí no fue bueno. El personal es muy maleducado y me sentí agobiada y cuando tuve mi rollo de tocino, mejor no me impresionó. No cabe duda de que ha sido superficial y simplemente no vale la pena el dinero. No volveré

No hay una gran variedad de restaurantes en lo que es una gran estación - creo que es otra pequeña cafetería. Este es un café bastante básico que no bebidas calientes y aperitivos. Hacen un buen té grandes aunque pero caro por £2. 10.

Tenía una bonita Lavazza capuchino seguido a despertar antes de llegar en el tren. También tuvimos un rollo de tocino para ir con él, lo cual era muy sabroso, servido en un rollo de scotch con salsa por sólo £1. 50.

Como otro comentarista comentó, nunca hubiéramos ido si no hubiera tenido tiempo para matar antes de coger el tren. Como cafés estación, está bien. El café era bueno, como era el rollo de bacon tenía - no una delicia gourmet pero perfectamente, así que estaba bien y no dudaría en utilizarlo de nuevo mientras espera el tren.

Que probablemente nunca se visita este café a menos que estés esperando un tren que sé que nunca lo haría. Dicho esto es totalmente bueno para el fin para el que sirve. El café y la comida es buena. Pero los precios son un poco...

3 times now had terrible Latte. Staff will sneakily use old/ cold milk so Latte looks like a normal coffee,...

Se detuvo a una taza de té mientras espera el tren. Las mesas estaban sucias, como el suelo. Pedí servilletas de papel y limpiaban mi propia mesa, otra persona hizo lo mismo con un paño. Supongo que no hay suficiente personal o están mal dirigido...

Visitamos hoy aquí. Gran error!!! Nunca en mi vida me voy a volver allí!!! Pedí un panini hacía calor en el exterior, ya que empezamos a comer, me di cuenta de que hacía frío en el interior! Me quejé a la mujer entonces ella recalentadas la misma panini y le dio vuelta a mí!!! Por este tiempo el exterior era como una roca y fue asqueroso!!! Ella estaba siendo divertido y claramente no estaba feliz de que me quejé!! Mi amigo entonces noté que mantuvo mirando y, obviamente habla de su amigo de trabajo sobre nosotros! Tan poco profesional!!!

Used this café a number of times and have found the staff to be friendly and efficient and who do not seem to mind you using the café for a 'waiting room' whilst waiting for your train. The food and drinks on offer are the 'typical' commuter snacks but do fill the gap between meals. Want more could you want?

It's the only food place and opens quite early. Drinks slightly better priced than the mini Spar shop across the concourse. I fell for the bacon butty deal which comes with any hot drink especially at breakfast time. Less than £2 extra but alas the quality and taste don't justify it. It's unsmoked bacon with no flavour. It is not adequately cooked and there's a wide strip of fat which is raw. They are all pre-done and already in a napkin and brown paper bag then give a quick few seconds in a microwave beneath the counter. Even with the complimentary sachet of HP sauce mine was barely 4 bites and all a miserable experience. I'd have done better to have got a couple of discounted choc bars from WH Smith next door.

I visited today (5/2/2016) I ordered a honeycomb hot chocolate and a panini. The waitress (Tall, blonde, mid twenties) was unfriendly, rude and a really bad person to have working as a representative of your company. The hot chocolate and food were delicious as always but her service skills were non existent. She was rude, barked one work questions at me and the other customers ordering, literally yanked the panini out of my hand to go and prepare it, never once said please,thank-you or similar and looked like a bulldog chewing a wasp throughout the whole transaction. I would recommend customers to get their drinks from the help yourself machine in the station than put themselves through the abuse received when ordering a drink from her. Very disappointing since the products on sale are fantastic.

I travel from Stoke station every day I have to say the assistant manager Rob Mole is brilliant always smiling and great customer service

Standard food but really nice staff and quick service. Can get crowded but not their fault. Coffee is good and bacon roll excellent!

I visited this cafe at 5:30 this morning and was surprised at how awake and friendly the staff were and also how much selection they have

If your train is delayed or you have to wait for any reason the choice at Plymouth station is poor. There is a very expensive counter on platform 7, the concourse convenience store has a Costa machine and then there's Pumpkin. The station is strangely isolated from the real world. There is nowhere remotely close to walk out to ifbyou need avsnack. Pumpkin is OK but the experience depends on the moods of the staff and whether they have adequate stock.

Clean and tidy. The staff were friendly. Nice mugs and gave a glass with the can of drink. Everything you could expect from a small cafe, only downside was would have liked to buy some fresh fruit

Large cup coffee and well cooked bacon bap staff friendly and helpful clean and tidy for such a used cafe in the station concourse good value deal

駅構内にあるカフェ。サンドイッチの他に、ソーセージロールやホットドッグもあります。早めに駅についてお茶でもしながら時間を潰すというときに便利です。

Have had cause this month to be here before 6am for early trains to both london and Birmingham. This cafe is not open in time. Add in the lack of buffet service till Newton Abbot and you can wait a long time for breakfast.

We popped in whilst waiting for our train and found it to be appallingly filthy. There was only one table of people so it certainly wasn't a busy time off day but two of the tables still had rubbish on and all of the tables were dirty!When my husband went to order a latte he was informed that their coffee machine was broken so they were only selling instant!I didn't expect amazing things at a train station cafe but was still very disappointed.We certainly wouldn't go there again!

Looks more basic than it is. If you are early or waiting for a pick up then this is the only place you can eat off the platforms. It looks a bit glum but is reasonable value and on our day the staff were efficient and friendly. If you are travelling and not with anyone to see you off then the cafe, snack counter on platform 7 is a bit better.

Popped in to this cafe at Plymouth Train station with my Wife and our two Daughters. We ordered Cappuccinos to go and a special offer of bacon rolls for an extra £1!!Sitting in our train, coffee and Rolls were consumed.....what a surprise!! The coffee was excellent, perhaps one of the best coffee's I've had in Plymouth, easily beating all the chain coffee shops in the town, strong, rich and fully flavoured, absolutely excellent!. The bacon roll? decent bacon, lovely, crusty roll, just what I was looking for to set me up for the morning. Both members of staff were helpful and very friendly. This place is a gem, I will be popping in even when I'm not using the station!!

Felt compelled to write a good review after excellent friendly service. This is one of the best branches I've been in. Coffee could have been better but that's what you get at these places. Clean, tidy and bright (admittedly at mid-day) but shame about the fruit machines.

Unfortunately there's no choice at Plymouth station to sit and eat - but if you're on the move, do use the small stand on Platform 7 rather than this dreadful cafe! The service is very unfriendly and very disinterested - and there is zero atmosphere. There should be a campaign to change this place into a Costa/Starbucks/Nero or anything that provides decent coffee with a smile!

Standard chain station cafe - no better or worse than others in the chain, although it's not very large inside. The drinks and food served are average, and a little pricey - however, you can apply for a free Bite card online which gives you 20% off at pretty much all station hot food outlets - with one of these it takes it down to standard prices, and, to be honest there are little other eating options near Plymouth train station as it isn't in the town centre.

Not even a good example of a Pumpkin. The small grab food bar under the same brand offering cups and hand held food just inside the turnstiles is a bit more useful. There is an apparently unrelated cafe snack bar further over on one of the platforms at Plymouth station but still a bit clinical and very expensive. There has to be a rethink by the station owners amd operators. In Plymouth particularly lots of people wait for delayed trains or connections. Of only some enthusiastic caterer with a bit of flair could be allowed to trade here without a prohibitive rent then it would not only be welcome to regular and occasional travellers and the meet and greet brigade but the food quality would very easily be better.

There have been some rubbish caffs down the years on Plymouth station but when the Pumpkin brand moved in on a lot of the sites there was a distinct improvement. Clean light and friendly. Given that the choice is otherwise to sit on the platform or grab something to hold, or maybe fill a bag with picnic ingredients from the on site Spar shop, the Pumpkin is a bland inoffensive place to have some half decent coffee and a bun if your train or relative is late.