The Union Rooms in Plymouth

I asked for our drinks after ordering on the app and waiting for over 30 mins. I was then asked to leave by 4 doormen who tried to intimate me with no avail. Eventually I got a refund which I asked for politely.,but they obviously thought that intimidation was the best resolution. Why I don't know because intimidation by 4 doormen was not appropriate. It did not worry me but if that is your policy to intimate your customers so be it. Yours P Quick

We went for food at tea time before going to a show tables were filthy no red wine absolutely terrible never going there again

This place offers a cheap pint 🍺 That is all, I'm sad to say Ladies & Gents. The bar manager was stressed and his minion could have done a better job than him - sorry old chap. A good pint was served though, so kudos to the Wetherspoon empire. 'spoons service had gone downhill so much in the past 10-15 years, I'm sad to say, all. A cheap pint? Come here! 👍🏻 A welcoming atmosphere? Sack it off! 🤷🏻‍♂️

Small portion for a large mixed grill and missing sausages , won't be going again for food

Really disgusted at The Union Rooms, Plymouth and their behaviour and attitude. Firstly, they have issues with their cellar, (fair enough, they can't help that, not their fault). So most pumps are out of action. No ciders, at all or lagers/beers (limited) this was yesterday 18th October 2024. Today, I was planning to go there to meet friends, I previously had phoned the pub to ask if the issue had been sorted, I had been told yes it has. I went in. Secondly, I waited about 5 mins to be served, after being told there was a queuing system (no signs or notices anywhere to indicate or inform customers) so was ignored constantly. Thirdly, I eventually start to get served by a nice young gentleman, who then tells me and my friend that they have the same issue as yesterday. I raised the point of issue one, two and three he didn't have a clue what I was on about, so I stormed out. Mr Tim Martin sort your poop out please. Especially in regards to Union Rooms as their customer loyalty severally lacks and the amount of times I've had to complain about the lack of customer service and being ignored at the bar, it's disgusting. Many thanks a Loyal Customer to your business.

Went for late lunch with a friend, the service was reasonably quick the food was very good, me the mixed grill a perfect sized portion and my friend she had the small fish and chips which she enjoyed. That plus 2 pints of lager 2 double Jack Daniels, a single Jack and coke less than £40.00

Very lively Spoons and ideal for Brittany Ferries customers like me, because it's a 5 minute walk from check-in

Not the best. Non of the staff ever smile.

Had a "gourmet" sirloin steak, asked for very well done, meat was still pink on the inside and chewy. No sauces were available ( they only had vinegar and tartare sauce left, and the steak sauces were also unavailable).

Pleasant environment, can often be a bit too busy and slightly slow service if ordering through the app, but ultimately a nice, cheap, easy place to eat and drink out!

Nice pub and good service even at 2pm on a Saturday match day

This is the worst place to eat. The food was discusting. The tables full of dirty plates, food littered the floor. The chairs & carpets heavily stained with god knows what. But then it is a Weatherspoons it's cheap so what do you expect

Always busy as you'd expect front a wetherspoons, but to many people raping in there and security didn't do anything tried to order food online but but couldn't

This cost me £11 Also their cocktails don’t even fill one glass unless you buy two 💀

Got ask to leave become I please may I get couple of drink babe an got ask to leave because of please babe. So warning don't call the girls behide bar babe as h get ask to leave. Never again in Plymouth weathsrspoon will I go again an will tell people I no if ever go to Plymouth not tk drink I weatherspoon in Plymouth STAYWAY . IM FRIM NORTH OF ENGLAND AND LIVE IM KENT AN DRANK all my life in weatherspoon I'm 46 first time in my life ask to leave a pub what a joke

Very enjoyable place for coffee and breakfast

The worst breakfast I have ever had gave us no beans when we clearly said one breakfast without beans . They gave us toast without butter didn't tell us before ordering won't of ordered was a very dry breakfast the egg were over cooked. Even changed the tea bags to weaker tea no happy sorry we are good customers and won't be back .

Southern fried chicken wrap is something else. Great place and affordable prices.

It's a very busy Spoons, service really good but gets very busy. Lots of student's at night. Very Friendly staff and clientele. The food was better than most Spoons I've tried.

Had a mixed grill the meat was over cooked and dry. Although meal came with drink we didn't receive it. The people we were with had fish and chips which theysaid was very good.

Same as most wetherspoons pubs good selection of food and drinks good service, big beer garden but gets busy

A really great Wetherspoons. The food is nicely cooked. Staff professional & helpful even under pressure.

Typical 'Spoons'. Friendly staff. Good food. Reasonable price.

Visited for the first time to drop my son off to university. Multiple tables left with dirty plates and glasses which had not be cleared or wiped down. Slow service at the bar as only one girl serving. The food was very poor. America burger looked completely unappetising. Two dried up burgers in a burnt, toasted bun. The meat on the mixed grill was like shoe leather. On the whole not an experience to be repeated.

Nice looking place nice and airy

Yet another good visit, great value as expected from spoons, but also thought a good service really, as we used the app and had our food and drink delivered to the table it was reasonably quick nice and hot. Being a sat evening the place was lively and the younger crowd started to enjoy the sounds, which we also like.

A spoons, so good cheap beer and food was OK.

Great value, great location. Tasty food.

Very nice pub,was very busy though

A large Wetherspoons in Plymouth. Family meal at lunchtime. Staff friendly, food hot and enjoyable. Very good value for money.

Love the place, after 10 it looks more like a disco club, then a ordinary pub, nice music - retro hits, everything was perfect as expected! thank you guys!

Came a couple of years ago seems to have got a bit tired could do with a makeover I had a orange juice wife had a cup of hot water for a tea because they haven't got much choice at all and they charged us for hot water

I have visited here a few times over a period of a few years. It can be hit & miss. There have been some positive experiences and they have a great beer garden but there have been times when the food hasnt been so great e.g. they ask you how well you'd like your steak cooked and its unlikely to reflect what you ordered or there have been times tthey'verun out of popular dishes even on a theme night. There are worse places though and the wetherspoons app has made it so much better as you dont have to deal with some rowdy punters at the bar (usually during weekend evenings) or long queues

Staff were very helpful and the food was excellent

Was a first visit and very enjoyable

Quite a nice place to kill some time, reasonably priced but oh my goodness they need more staff. Tables were left with debris from the past customers and the tables were very sticky. Served by really nice girl just doing her best

Spoons init, you know what you're gonna get

Brain dead staff,the end of their shift they just disappear and don't say anything n there quite ignorant bcoz the new rule u can't insult or state ur point incase u offended the little imbeciles .

Whetherspoons is the same no matter where you go. Food is pretty good. The carpets need a good scrub as the smell emanating from them isn't great.

Staff to busy chatting when waiting for drink

Went today after a long trip, not only did the food take ages to come out, when it did the chicken was burnt and the supposed gourmet burger, was not gourmet at all, more like a kids burger and the kids pizza was mostly cold. The drinks were nice, but took an age to be delivered, although it was quite busy.

Not the best experience or food. There is work going on so the building was covered in scaffolding. The app was not working and the food wasn't up to standard.

Went to this pub the beginning of July on 2 occasions as was visiting family in Plymouth. First visit, my brothers food was completely wrong. I took the menu to the bar and pointed out exactly what I wanted to order and had almost finished my meal by the time his was brought out. Second visit, I was on my own and the supervisor tried to take away my unfinished pint on two separate occasions. Once when needing the toilet and then when ordering another pint, I had a jacket on the stool where I was sitting and my glasses on the table. The same day, just before leaving I asked an employee, a girl with blond hair, who I'm sure was a supervisor too, directions to the station. Not an unreasonable question you would think as I'm not from the area. She made me feel very uncomfortable and was giving the customer standing next to me a look as if to say "why doesn't he know" The directions she gave me were " go out the doors and walk straight up" It was a fair walk but she could have been a lot clearer and friendlier. Definitely needs Improving on all levels

Great beer great food great price

Absolutely awfull, very poor food, would not visit again, infact I joked that the burger was still alive as it had eat all the chips, burger was tiny as well. Used to be good value food, now it's just rubbish and small portions with inflated prices. Soda drinks were sent back as no flavour either.......complete rubbish.... I used to like Weatherspoons.......

Food is mediocre at best. Cocktails are more fruit juice then alcohol and the service is slow

Popped in for breakfast as my car was being MOT'd, very quick service, the breakfast was more than enough, and the refill hot drink very much enjoyed. The staff were brilliant. They looked after all of their customers with curtesy and kindness, and I will definitely be back.

Just a hot chocolate with an old friend nice place to catch up in 👍

Same old Spoons. Simple. Good old value. Waitress man aged to spill the drinks on me. All in all. O .K.

i love joel he was so nice he gave us extra straws love him so much highly reccomend

Typical wetherspoons not great food but handy for a ten minute microwave meal

The Wetherspoon is a playground for Plymouth's youth. If you put your mind to it, you can eat reasonably well and, above all, drink cheaply... the food thing isn't really meant seriously...

Not as good food as at The Brit (also a spoons) sorry.

Really nice place good friendly staff and good food very clean and tidy One worth visiting

Come here quite regularly the staff seem over worked on busy days and some are clearly not interested in the customers unfortunately although Julie always seems consistent and rarely stops she has brought drinks and food to me and my family a few times smiles and very friendly, and goes out of her way to keep everyone happy. Thank you.

Enjoyed good food and good service here. Parking was just outside and view was terrific.

Love the Eggs Benedict. Nice quick table service

Went infor some food,meal was OK. But the carling was rank. Ended up leaving it.

It was OK and about average for a weatherspoons. Fish overcooked, chips undercooked but the food came out very quick from the kitchen.

Typical Wetherspoons to be honest! Very spacious though.

Lovely Place to be, cheap drinks and food!!

Staff were very polite, service was quick.

Usual wetherspoon experience. Use the place frequently. Never really had any major complaints

Very good spoons. Well spaced and food was great.

It's an alright place, food is what you expect. Tables are always dirty though

Big Wetherspoons pub with good service.

Cheap beer but that is all. Nothing to get excited about.

Lovely place to have an expresso martini( 2 for 7.50) relaxed

Staff were pleasant and helpful. The food is consistent and better than the fast food joints. Views from this location were good for people watching and close to shopping.

I was not a great fan of the area but this pub was just. Big, modern and had a great atmosphere

Service was just so slow 🐌 poor staff run of there feet

It's a nice big pub with a nice garden which is also big. Good atmosphere. The only bad thing Is the lack of staff, the time you have to wait either at the bar or table service is ridiculous, staff try their hardest but there simply isn't enough.

Enjoyed a bite to eat and a pint and not expensive.

A typical weather spoons what else is there to say

I bought mushroom benedict for my sister this morning 21st May 24. Eggs were hard, 1 very small, dry wrinkled mushroom per half a dried out muffin. Nobody asked if it was OK and unfortunately my sister was too embarrassed to let me complain. I've eaten at Wetherspoons many times before and know what to expect. This was terrible!

Service was poor. Run out of some drinks. Tables were dirty, covered in crockery and mess. There were staff wondering around but they didn't clear the tables. Didn't stay.

Mushroom Benedict, had boiled eggs on dry mushroom and dry muffin, most disappointed

My drink came before I even closed the weather spoons app very speedy

I think I've previously been spoiled by other wetherspoons because this one really missed the mark for me. The portions were very small, but honestly the part that killed me was I ordered a cocktailed and they poured it out of a can and put the saddest most bedraggled strawberry I'd ever seen on the edge. The server looked so upset my friend dining with me wanted to help them. They appeared to be massively understaffed resulting in the bar team being in constant motion to keep up with the people. It was not a great vibe, needs more staff to improve the experience so it doesn't feel like entering a rising water level in a video game

Great service, our server Alison was very helpful and friendly and even helped clean up a spilt drink on our table

Great experience, I was with a big group and the guy with the Mohawk (I think he was called frank) was very friendly when serving us, food and drink was good too and fast

Orderd steak should have come with onion rings when mention it to two starf wasn't interested no feed back why

Lovely outside seating area Lovely to sit outside to eat/ drink in the sunshine

Cheap, cheerful and spaceous. Nice place for a pint and a bit of food.

A Nice weatherspoons whilst visiting Plymouth

We decided to have breakfast here before catching our respective trains home. Pleasant surroundings. Decent breakfast. I had the small vegan, and my friend had the large full English.

Very busy, slow service, drink came after nearly finished meals, only q slice han, should be 2, and no chips with small brunch, tho menu states chips, will not be rushing back

Lovely coffee morning with bottomless cup really good value will be going again

Very good overall, love a good spoons 😋

It was a very organised Wetherspoons

Really poor choice of ales [either coming soon or run out.] Plastic glasses. Manic queues with few staff and piles upon piles of unwashed glasses. An endurance more than a pleasure.

Loved it here! Frank and Jake were lovely and helped us with your drink order. They were very kind and made us all night, great vibes ans will definitely be back! Love them x

Took an age to get served, would not recommend.

Just had our usual Friday lunch at Wetherspoons Union Rooms plymouth. My daughter is gluten intolerant so we were hoping for baked potatoes to be on the menu. No baked potatoes. So she had apple crumble. I ordered Beyond Burger and chips. After a long wait of 30 minutes this arrived - it was practically cold!! This is not what we expect from our Friday lunch times at Union Rooms. Usually the food is served within 15 minutes and is hot! And baked potatoes are on the menu. I did notice that the usual attentive staff were not working today - Friday 3rd May 12pm.

Jon took my order today what a lovely gentleman he was very helpful and takes care of his customers while making sure he does a fast yet friendly service. Lovely lad

Big wetherspoons in the heart of plymouth, good food...was a good visit

Had there 20 hot chicken wings for the first time love there hot sauce

Kids meal was bigger then a small adults burger. And the burger was not very good at all

Me and my partner frequent The Union Rooms every time we’re in Plymouth for their jugs - my partner is a particular fan of the BubbleGin Jug. However, upon our recent visit we were told they were off out of the Bubble Gin even though we could see it on the shelf behind the worker. We asked instead for Sex on the Beach and told they were out of that as well, even though, again, we could see the ingredients behind the worker. A manager walked past at this point and we asked why we were told we couldn’t have a Bubble Gin jug when it was there and was answered with “well the worker is new so doesn’t know how to make them”. We then asked the manager if she wouldn’t mind making one now she was here and she scoffed and walked away. We’ve never been bowled over by the customer service in this place, the security guards and the manager with all the facial piercings and Mohawk tending to be the only polite ones we encounter. However, to be openly scoffed at and walked away from was a new low.

Called in for breakfast on a rainy Thursday morning. Definitely one of the nicest Wetherspoons pubs I've ever visited - and I've been to a lot in my time. Food was good and the staff were really lovely. Will definitely call in again on my next visit to Plymouth.