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84 Opinions in 1 websites
Oh dear... Not one to write reviews but honestly this cafe needs to sharpen up their act! Looonnng wait for a drink with a woman shouting "we've got no bacon left!" To a little old man waiting for his all day breakfast. The people serving (two women) kept wandering in and out of the kitchen and seemed surprised to receive an order. All the tables were dirty and not cleared. There were no teaspoons. Shame because it could be a good little cafe for pensioners and young families -especially with the £1 unlimited tea/coffee and soup and cheap food for kids.
83 Opinions in 1 websites
Hi yesterday we went to garden centre for lunch ordered our usual loaded omelette was told no mushrooms said that’s ok when it arrived it was the size of a fried egg at one time it half filled the plate when I asked a member of staff about this was told size reduction was management instructions but price remains the same. My daughter asked for the vegetarian curry half rice half chips but was told no deviation from menu could be given. Yet no mushrooms could be accepted re omelette very disappointed as we frequent cafe with family on a regular basis but will not be returning
83 Opinions in 1 websites
My daughter booked this Premir inn as it is very close to Peppa Pig world at Paultons Park for a family weekend away with my 4 year old grandson. We were given our room, the beds were rock hard as were the pillows and there was mould on the bathroom ceiling however on raising this we were told as it was the Easter Bank Holiday they were fully booked. Later that evening the lights in our room went out and would not come back on. We spoke to reception who duly attended and checked the fuse box in our room. This did not work however when they went to the main fuse box they got the lights back on however on my grandson flicked on the bathroom light, bright orange sparks came out the fuse box and light switch. They offered to move us to another room however could not agree which one. The male on reception became very verbally abusive towards us and his young colleague, leaving her in tears, swearing in front of ourselves and other guests. When this was finally resolved my grandson was distraught and I was left to move all our luggage with no offer of assistance. To top it all Premier Inn, despite offering a refund had the gall to take the cost of the room out of my bank over a week later and have not offered any sort of apology or compensation
79 Opinions in 1 websites
Oh dear oh dear oh dear, I was taking some friends from Canada all around Snowdonia to see the sights and experience Welsh hospitality. Being welsh myself I am incredibly proud of my country. Sadly the cafe at the top of the horseshoe pass was closed, where I explained that I always get friendly service with plain wholesome food. It was 19.30 and sadly not many places were open on our journey back from the very North of Wales. I had passed here many times and couldn't believe our luck that it was open.....that is where our excitement ended. I was in pain from the walking and driving to and fro, and so my friend went in to enquire if they were still serving food. "we shut at 8" came the reply. So they quickly beckoned me in and order we did. To say that the middle aged female serving would turn milk sour was an understatement. We ordered plaice and chips....there were three of us. "we only have 2 fish" came the surly reply. Ok we will have the steak and ale pie and the 2 fish please we said. No acknowledgement, no please or thank you, so extra loudly I said "Diolch yn fawr cariad"hoping that she would at least give a smile if she was a fellow welsh person. Nope, not a crack. I immediately thought of a female Basil Fawlty. "are you sitting here or in the restaurant part" she enquired in a "I wish you would go away" kind of tone. So taking the initiative we moved into the restaurant area, where another group of Americans attempted their ordering.....poor things we thought. Out came the fish and chips (clearly frozen beforehand, but fair play they were cooked well and frankly cardboard would have tasted good, as we were very very hungry). The Pie....well, it was obviously again taken from the freezer. Which to be honest I get that, you cannot rely on custom so fresh would be impossible to achieve. BUT, that does not give the excuse for being miserable and downright rude. My visitors had not experienced this for the whole of our trip and have been greeted by my fellow welshmen with interest and friendly chat. I would avoid this place like the plague, I certainly will not be bringing foreign visitors again and suggest that maybe the staff attend some training on customer relations. It costs nothing to smile and be polite for me "manners maketh man". No wonder the place looks run down, if you treat customers like this then word will get around. Give up now, put it up for sale and sell it to someone who is interested in making some money as I am fairly sure people would flock around if you were a little cleaner and friendlier.
78 Opinions in 1 websites
Very long queue for the machines to order. They’d run out of children’s sandwiches and certain drinks but you only found out once you’d tried to order and the item faded slightly. Surely the person managing the queue could have let us know as it was a long wait for young children to then not get what they’d like. Jacket potato was small but with a lovely coleslaw side. Won’t bother returning, not even without the kids.
77 Opinions in 2 websites
Over priced..staff not very accomodating..had a complaint about the food being tasteless and bland considering the cost..manager very rude didnt even offer to replace the meal with something else it wasnt like i was asking for a refund i just wanted what i supposlingly paid for "flavoursome" instead i got bland and cold would not recommend this place to anybody
75 Opinions in 1 websites
El mundo se ha convertido en un restaurante italiano llamado bocco. La comida es buena pero el servicio es pésimo. La camarera no debería estar allí porque era tan mala. Eventualmente habló con el gerente y él fue bueno, pero deseé que todavía fuera el mundo con un mejor menú y servicio.
75 Opinions in 1 websites
The food was delightful - compliments to the chef and the service was excellent - Even though all the staff were nice and friendly- the two young lads Owen & Jamie provided an excellent service and both worked very hard. They were friendly and helpful - Nice to see these days - will definitely visit again.
74 Opinions in 1 websites
I don’t know if it’s the best or the worst sausage I have ever eaten.it had veins on it?? Never seen that before? I was thinking about he-man so I lifted my table up and to my absolute amazement I saw a number printed underneath. It read fourteen (6). I asked the bearded waitress what that means and she explained that she was only working there because of the coronavirus had made her cat very fussy and she needed the money for her boyfriend’s electric modem.?? The garden centre itself is ok,I found Father Christmas lurking around a little tipsy with a side of smoked salmon sticking out of his cloak. We purchased a new plant that is now dead,a dog treat for my girlfriend’s mum,some tomato feed for tomatoes and a mouse trap to catch all the rats in my caravan. Very good value and a relatively uneventful day.
71 Opinions in 1 websites
Now as a Devonian I was aware that Totnes Morrisons could have just been an extension of the London yummy mummy brigade, hiding as felt hat wearing socialists whilst still raking in big bucks working for Shell or HSBC from home. I couldn't have been more wrong. Yes, there are the slew of mum's with homeschooled kids at their feet who are angrily shouting that they just want a Cadbury's Fredo rather than a nature valley oat bar, the deluge of chuckle shoes and crocs, the felt, oh so much felt!! The vegan children where so pale you can see their hearts beating through their chests like a deep sea creature. But the cafe is a sanctuary for those wanting a slice of proper Devon, average age 75, just what I said want to be surrounded by, a menu that's reasonably priced and a standard coffee that doesn't mean I have to ask my ageing mother for a loan to buy. I had the veggie sausage roll and coffee deal for £4 my partner Mrs M had the full English, her eyes are always bigger than her stomach but will she listen, no. We sat looking out on to a sunny car park fuelled with bad parking, tye dye and 90s travellers, wafting patchouli through the automatic door entrance. The food was as expected. It filled a hole. Nice bread, sausages were tasty and coffee was how it should be circa 2000. This place is an oasis from the big city folk who have moved in and brought with them a sense of amazement at seeing a field for the first time ever, whilst still keeping their capitalist ideals of buying so much felt and hemp that those dying trades are flourishing once more. I praise Morrisons for its honesty, openness and "you get what's expected attitude" Best value brunch in Totnes by a country yes country, mile. Bravo.