Delivery
Pickup
Outdoor
The best restaurants serving American food in Cardiff South Wales
54 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1498 Opinions in 5 websites
huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.
712 Opinions in 1 websites
Food was OK but definately not worth the prices on the menu. The staff were mostly young kids who weren't really interested in being there and more interested in messing about behind the bar and going on their phones than asking if we'd like a drink. I had to go upto the bar and order. However Kacie the girl who served us in the end was very pleasant and far more professional than the younger lads. Not for me I won't be back!
429 Opinions in 2 websites
I placed an online order at 8:19 and arrived at 8:38 to collect it, but it still wasn’t ready. I had to leave for work at 8:45. This isn’t the first time this has happened. Other customers who ordered after me received their orders first. This morning, I had to leave without my 3 drinks, which I paid for, because I was late for work, despite placing the order 20 minutes before collection. I expected better service, especially as I am a regular customer , they also did wrong receips of the drink on me sometimes but this wasnt improve and worse service that i have ever had .
103 Opinions in 1 websites
Our daughter wanted to go here for her birthday, before bowling and cinema. We had chicken tenders meal. Our order was taken by a very helpful member of staff called Sally. We sat down and waited, not long after our food was delivered to our table by a helpful young lady, The food was freshly cooked and hot. The drinks are free refills. I will be happy to return to this restaurant.
31 Opinions in 1 websites
Elegimos Eat the Bird como había oído que sirven sin gluten, señora encantadora nos recibió en la puerta y proporcionó un menú sin gluten como se solicitó, confirmando también que los celíacos son seguros para comer allí. Pedí el Ol' Dirty Bird y patatas fritas que llegaron en 30 minutos - había una mesa de 8 de cada y estaban muy muy revoltosos, incluso el personal comentó y se disculpó por ellos. La comida de mis maridos no estaba muy caliente, pero era sabrosa - él devoró todo, el mío sin embargo, el panecillo era duro, seco y no comestible, lo dije y el camarero preguntó si era sin gluten y se burló una vez que dije que sí! Sugerí que empezaran a refrescar los rollos en el microondas durante unos segundos, pero cayó en oídos sordos, he sido celíaca durante más de 50 años, así que sé cómo puede ser la comida sin gluten en su peor y mejor momento y esto ciertamente no fue el mejor. El pollo estaba demasiado cocido un poco, muy crujiente alrededor del borde, pero era sabroso y las patatas fritas estaban bien, aunque frío, no tuvimos tiempo de pedir frescos calientes, ya que íbamos a otro lugar que nos puso en una restricción de tiempo. No recomendaría este lugar. Deberíamos haber ido a Honest Burger.
8 Opinions in 1 websites
went in for breakfast and was met with mixed feelings. my girlfriend ordered the salmon, egg and guacamole bagel to which they received their egg cold. i ordered the sweet chili chicken melt and there was way too much chicken to the point you could not even taste anything else. in my opinion, they could have added less chicken with more sauce and perhaps some fillings could have been added, such as salad or tomatoes. i personally didn’t like the fixed options, i think it would have been more fun to mix and match whatever you wanted inside your bagel but to each there own. overall, the food was good!! just wish there could have been more flexible options
495 Opinions in 3 websites
Overall amazing club but this was the bouncers faults. 3 men followed my 2 friends after a night out and we had just met my 2 friends after being in a different club and these men followed us from the top of queen st to pulse. I told these men multiple times to leave my friends alone as they were uncomfortable and not interested as they both had partners and my friends told me they had been grabbing onto them and not leaving them alone. Got to pulse and I told the bouncers “please do not let these men in, they’ve been following my friends and I and we don’t know them” He then said “why are you smirking”? i had a smirk to ensure my safety incase the bouncers wouldn’t of done anything so the men wouldn’t of targeted us more for getting help n making it seem jokey to them as I was hoping the bouncers could’ve sorted the situation. He then ignored me and didn’t allow us in. I then said “I’m not lying they were following us around, I don’t know these men”. The bouncer said “if you can lie about that god forbid what else you can lie about” I’m not sure what type of accusations you get often but you could tell these men were guilty of their actions as they walked away very quickly. One of my friends was grabbed by the men to walk with them, which the bouncer did not see. And instantly the bouncer decided that I was lying because of it. How can you assume anyone to make such serious accusations especially if you’re not understanding the whole situation. The bouncer then said he’s got sisters to help understand? Surely if you had sisters you’d take the side of the victim? This happened 2/11/24
1187 Opinions in 2 websites
Been here a few times and it's a solid pub. Service is generally good and food is nice. Tends to be an older crowd at least during the day. Their Stowford Press cider is a decent Strongbow alternative if that's your taste. Plenty of seating including an upstairs area. Food is good and bar staff are friendly. In 2024 it's still much the same, but the lower prices are even more apparent.