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3.5

Based on 103 opinions finded in 1 websites

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Nº 1262 in 1625 in Cardiff

Nº 39 of 54 American in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..chickensaladcooked
Score
OpinionsNoteTripAdvisor1033.5

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Our daughter wanted to go here for her birthday, before bowling and cinema. We had chicken tenders meal. Our order was taken by a very helpful member of staff called Sally. We sat down and waited, not long after our food was delivered to our table by a helpful young lady, The food was freshly cooked and hot. The drinks are free refills. I will be happy to return to this restaurant.

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Graham B . 2023-07-27

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Excellent salad and tenders. Prompt service. Clean and tidy. Salad had more than I can remember, but the fried onions were a highlight and all the ingredients were fresh

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RB . 2023-06-22

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First time at Slim Chickens will also be my last. Slow service, dirty tables and uninterested staff. Chicken chewy and cold. Back to KFC for me

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Plymouth Couple . 2023-04-28

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Used to love this place came here today me and 2 of my friends and our food came out cold the man asked if theee was anything wrong I told him yes and he walked away so I got another girl over and told her all of our food was cold and she said we can stick it in the microwave which I replied no as my food was already stale and would be worse I was absolutely appalled with there customer service nothing was done about this!

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Taya L . 2023-03-30

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RE-REVIEW. Last time I left a review we were invited back for a meal on them due to the service we received. We were offered either a free meal on Slim Chickens of our choosing, or 50% off both meals we were purchasing. We went for the latter and were not disappointed. The food was excellent and staff went above and beyond to ensure our experience was much better this time. Thank you, we’ll be back!

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mysterywelshreviewer . 2023-01-30

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Tasty freshly cooked food but took far too long! Waited approx 25 minutes for chicken tenders. Service wasn’t overly busy either. It’s a shame because the food was great (far better than KFC!) but sadly we’re unlikely to return given the poor service.

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mysterywelshreviewer . 2022-12-05

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Never visited before and pleasantly surprised. Very friendly, helpful staff and great choices on menu. Food was delicious and very good value for money. I opted for chicken salad and can honestly say it was one of the nicest salads I have had in a long time, beautifully presented and delicious. Would definitely recommend and will certainly return.

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CXJ11 . 2022-12-01

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Weekend in Cardiff tried slims as I felt it was a no brainer. Had some tenders and they were delicious my burger was nice but not as hot. The fiery sauce was yum

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RohanI15 . 2022-10-14

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All staff are happy which doesn't happen in other restaurants, I ordered a 7 tender hungry meal, with refillable drink and siracha garlic sauce. the meals are cooked fresh and are always hot. Much better than KFC ect. The staff and manager work really hard and are really helpful. I try and go there at least twice a week. Download the app for free rewards

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69ilikeboobs69 . 2022-10-06

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Well my first and last visit, as a seasoned traveler staying away 3 days a week this is probably the most inedible food I have ever eaten! I had the honey bbq meal and fried onions as a side, The salt level was absolutely ridiculous and the meal served Luke warm. On my honey bbq there was also no pickles! Sorry I wouldn’t serve this to my dog!

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337michaelm . 2022-09-07

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Great location and a simple service. Payment machines as well as counter. Fair amount of seating, advised by a ‘host’. Very good chicken!

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chelseapeter25 . 2022-07-28

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Excellent quality as always, fresh hot meals Fast table service Staff were great too Highly recommended

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MrEn1gm4 . 2022-05-26

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If you like fried chicken 🍗 you would like this place as it offers more variety with different sauces of Chicken wings like Korean, traditional (plain) or choice from its six other different flavours. Chips are perfectly cooked and the milk shakes are good as well. Very tasty for a first timer to this restaurant one last thing - no greasy food at all.

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weeezoo . 2022-05-25

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Ioana, couldn’t do enough for us and made our first visit at slim chickens one We’ll never forget xx

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631rhysp . 2022-02-26

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Good menu with lots of choice. A good range of sauces and burger toppings. The food is served very promptly and the business is clean and well kept.

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DanielLewis91 . 2022-02-17

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Was recommended to go here. Vegan chicken strips were expensive, with bland coating - you can buy much nicer ones at any supermarket. The cost was extortionate. Long wait, but expected that for a vegan option. Tables were filthy, even though restaurant was quiet.

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johnmM3310AH . 2022-02-03

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Overpriced, bland and small portions. I had the festive mac and cheese bowl which got nearly £10 and was about the size of a bowl of cereal. It also tasted like a pasta salad pot from tescos. Very disappointing. Partner and daughter had chicken and...

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341ashlynt . 2021-12-14

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fab food very yummy, you get quite a bit for your money too. Only negative was the girl who was serving us at the till was coughing and sneezing quite a bit, and in this covid word she should have been sent home.

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Dj W . 2021-10-25

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Normally go here with friends when we are in town as we love the chicken. However on this occasion we all ended up with food poisoning.

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Adventure02849296260 . 2021-09-11

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Amazing staff all friendly and so efficient. The lovely lady serving me recommended dishes and sauces and I was so happy with the decision it was delicious. Milkshakes are a must here too! So yummy. Thank you to all the staff, you are all doing...

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Rebeca C . 2021-08-19

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Customer service was absolutely terrible, waited half an hour for a very small order, staff have no common sense, ordered Mac and cheese and was given a half empty container with no fork. No information on what’s inside the food either which is rubbish for...

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C695OVmeganl . 2021-08-06

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Mac and cheese large was £7! You get the tiniest portion on a shallow plate,I complained about this and got this(look at picture). Prices too high and not worth it. Got a strawberry drink which did NOT look like the picture and tasted disgusting and...

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Beinem . 2021-07-27

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I ordered for collection for a specific time, yet I had to wait over 20 minutes after my collection time, I asked the manager ( women in blue polo) she was rude to me shouting that I needed to stay at the entrance of the...

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MAdams123456 . 2021-07-20

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Wings were not made to order as described on the menu. The food was also cold and dry. When I rang they couldn’t offer me a refund or redo my order. Disappointing!

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saydula2020 . 2020-10-07

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I saw this place a week before visiting and thought it looked very appealing and exciting. I visited today and it was very awkward just to get in there. You couldn’t just walk in, you had to line up in a non-existent line and scan...

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Re_Journey . 2020-09-21

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Very good food. I kindly mention that Ioana guided me to choose the menu, from the entrance she led me to the table and the service was quality.

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ElisaHrum . 2020-09-10

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My son's favourite fast food place so was really looking forward to going back after lockdown. Food was great as usual but the table we were shown to sit at was way too close to another so I had to move it. Not the restaurant's...

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Alison W . 2020-09-06

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Tonight was the first time we had dined out with family in a good few months and what a wonderful experience we had!!! Extremely, organised and efficient we couldn’t fault slim chickens in the slightest!!! From the moment we arrived we queued ( not for...

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Redeemed4eva . 2020-08-25

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Now you can eat in, which is great, there are little signs saying the tables have been cleaned so you can sit at them, except they haven't been cleaned at all. After the 3rd dirty table with old food on it, that had supposedly been...

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lordjimbob . 2020-08-09

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Myself and my daughter were in Cardiff for the French rugby game. Before going we decided to have a meak. After a bit of indecision a very friendly young lad who works for this company approched us and offered us assistance as we hadn't dined...

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ew872 . 2020-02-28

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As far as check restuarants go, I wouldn't say this restuarant is half bad. The breading is nice and the product comes in a wide arrange of sauces. It relies heavily on the sauce in its burgers which over power the chicken and its other...

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Pineapplepizzacombo . 2020-02-19

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I’ve become something of a regular to this establishment recently. The staff are always very friendly and approachable, service is fast and the chicken is second to none - always cooked fresh to order and piping hot. There’s a good selection of sauces to choose...

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Jen_Keenan . 2020-02-07

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Second branch i have visited, food just as nice but the service miles quicker than Birmingham which is great. Downloaded the app but very confusing luckily staff were a great help, well worth a visit

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bulldog19 . 2020-02-04

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This is one of the newer fast food restaurants in the St David’s 2 shopping centre,it’s American themed food with a hint of the Deep South is a winning formula for the younger market. The food ordering can be done via the screens or by...

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176stuartp . 2020-01-26

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Food ok. I’ll give staff benefit of the doubt. Every time I walked passed here over Christmas this place was full. Maybe that’s why they looked so tired and lacked energy. I was greeted by the door with a nice hello but felt I was...

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Felly96 . 2020-01-12

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Visited Slim Chickens (Cardiff) with my wife and 4 year old grandson in December 2019, following a trip to Adventure Mini Golf. My wife and grandson ordered the chicken strips and I ordered the BBQ chicken wings, the chicken strips were delicious but the wings...

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526ColinK . 2019-12-29

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Although not bad for quality, most items on the menu taste pretty much the same. All disposable utensils as well so that's another down side of eating here. Typical American style fast food. Will go somewhere else next time.

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Generous_reviewer . 2019-12-18

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Loveeee slim chickens. Yeah, you have to wait if you go at a busy times but that’s the same everywhere and the overpricing, same most places. Lush American tasting food. Will return and have done many times.

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Charl12341234 . 2019-12-02

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First time at eating at this restaurant. Disappointed over priced had the chicken tenders and wings. If you find meat on the wings I think you would win a car. Overcooked. Tenders were okay. Probably would not go there again. Nandos or five guys.

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Volksrus . 2019-11-17

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Again another quick stop off after the cinema. we decided to stop at one of teh latest U.S. eatery chains now in Cardiff We ordered a wings and strips meal which cost £20 for 2 of us. The wings had virtually no meat on them,...

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Shaun1168 . 2019-11-10

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I've been to this restaurant several times before making my review and my conclusion was always the same. This is by far one of the best places to eat in Cardiff. Highly recommended.

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Corina G . 2019-11-06

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Called in whilst shopping in Cardiff. The self order machines were pretty easy to use and the choice of food was good. We chose to eat in, and the table was clean which is a good sign for a fast food busy chain restaurant. The...

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342nicc . 2019-11-04

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Popped in for a quick bite to eat while out shopping with my partner, the place was very clean and tidy and the staff were very friendly. A lovely environment to eat out at! The food tasted amazing and we would definitely recommend! Would be...

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gabriellew378 . 2019-10-27

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Stopped in for lunch with my wife while on a shopping trip, came out feeling extremely full. Food was pretty good quality, the price wasn't cheap but was worth it for what we had. Everything tasted pretty good. Unlimited soft drinks helped put out the...

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Welsh_EMT . 2019-10-21

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Lovely food. Very hot and fresh. Reasonably priced. We went twice in a week with different people. We don’t normally do this but we went with different people as we enjoyed it the first time so much.

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kellypaul1980 . 2019-10-20

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Food is not amazing quality but is very expensive, for the same price it’s probably worth going to Five Guys, definitely more tasty. Not saying it was disgusting, just not what is expected

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thomaslewis23 . 2019-10-19

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I went here with my family and ordered the six wings solo with honey bbq, and it tasted like my nans foot. There’s was way to much sauce and the skin was like biting into a rock, there was barely any chicken on the bone...

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RiceCrispyCake . 2019-09-29

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Although the food here did taste really good, I was a bit disappointed with the overall experience. You order your food on a screen and it comes almost instantly , as it would in McDonald’s or something but you’re paying like twice the price as...

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Ellie00447 . 2019-09-27

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Open eatery in St Davids shopping centre, serves mostly chicken, has a touch screen menu. I have only had the same meal several times, thats the inferno chicken wings, and they are very spicy for a change, defiantly recommend them if you like them hot....

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Steve C . 2019-09-23

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Went here for an evening meal with my family and boy did we love it The service and food were great Myself and my eldest son had the five x five meal (5 hot wings and five strips) it comes with the hot wings cooked...

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Z1764XCmarkw . 2019-09-03

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New for me the touch screen self service was easy enough and I took my number and sat down . Food came quickly enough and was ok . Not a great deal of it ( had 3 an 3 mix) and nothing special. Drink was...

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david l . 2019-09-01

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A new experience for us. Restaurant was very busy so thought must be good and we weren’t disappointed. Very good chicken, piping hot. Self service screens were easy to understand and not long to wait although busy. Looked to see if any restaurants anyway else...

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Denise K . 2019-08-25

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This was our first visit as every time we go past its always full and I can see why!! The food was amazing, served quickly by friendly staff. The restaurant was clean and tidy. I had a salad with ranch dressing and it was delicious,...

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Pamela C . 2019-08-22

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Food heavily salted throughout. Order had to be chased and no apology. Ok, but better places for the money.

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Masterblasster . 2019-08-17

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Went to this place in the first few days of it being open a few months ago and it was very busy with practically all tables taken. Since then I have been around 5/6 times and each time it has still been just as busy,...

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Gianni S . 2019-08-06

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Amazing, first time we have seen slim chicken and decided to give it a try. We were blown away, excellent chicken and the sides were awesome. A little pricey compared with KFC but the food was on another level. Cost us £45 for a family...

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lamtaylor74 . 2019-07-28

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Wifey and I were walking past when we noticed a young girl standing outside the restaurant offering free samples. We each tried a Tender and were very impressed on how succulent they are. We went in immediately. We each ordered the 5 Tenders and 5...

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Zilly3 . 2019-07-26

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Went on Saturday lunch, place was packed at 1pm came back about 2.30pm got a table and young girl explained how to order and reccomend the chicken tenders, ordered at the self order screen food served within 5mins, food was delicious and fresh, chicken wings...

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TrekkingTony68 . 2019-07-22

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Best chicken burger I've ever had (I had the bacon & cheese one) much better quality than KFC and well worth the price. The crispy onions are gaming changing!! Fries are nicely seasoned too. Not enough space to eat in but it's always busy which...

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Claire B . 2019-07-20

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Stood and waited over 20 minutes for food that was mediocre in regards to chicken, and vile when it comes to the chips. KFC, Ms.Millies, dam near everywhere else has provided me with better service and better food.

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DiafolEternal . 2019-07-08

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Mixed review from myself, food has been okay but the only thing that makes the chicken amazing is the honey BBQ sauce, which they had run out of on my visit and not having anything that wasn't spicy or ranch which I dislike to replace...

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avari46 . 2019-06-29

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let’s start with when we got to the restaurant and wanted to order. we stood waiting for 10 minutes and was completely blanked by the staff. once we got the staffs attention we ordered our food my friend ordered his and sat down by the...

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SoMeSee . 2019-06-19

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i have only ever been here once and it definitely was the last time. I had 6 chicken strips a side of fries and a drink the garlic bread is something i have never had before it looked blanned and burnt but was very nice...

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Jack F . 2019-06-17

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Visisted slim Chickens Cardiff store. I ordered a tender meal. I enquired after a second sauce which I thought I had ordered and was told you only get one. Have to go up if you want another, as my food was on the table in...

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lyndagough . 2019-06-15

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I can’t believe I haven’t found this place sooner. Had the chicken salad with cayenne Caesar dressing. Probably one of the nicest salads I’ve had from chain type outlets and so much of it. Super friendly staff with good recommendations and knowledge of the menu.

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claraWales . 2019-06-02

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Ate here on Friday afternoon, the chicken was bland, unseasoned and extremely greasy. The tables were all also extremely greasy and unclean as was the floor. Normally I wouldn’t complain but when you’re paying £10 for a burger and chips you’d expect the standard to be a bit better. KFC is better tasting and honestly cleaner. Service was also poor- no friendliness what so ever. Overall not worth the money. Just greasy and over priced. Milkshakes offered as a sample were good though.

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vic0410 . 2019-05-31

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We have been a couple of times to Slim Chickens with our children since it has opened. On both occasions we have thought the food was excellent and the service we have received has been fantastic. It is a bit more expensive than traditional fast...

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CardiffTraveller . 2019-05-29

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We called in here for the first time and we were really impressed. The food was excellent and the service great. We hadn't been here before but will definetely go again. The young lady explained the menu to us and did not rush us. The...

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Mary W . 2019-05-29

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Stumbled across Slim Chickens whilst in St David’s 2 one evening. Menu did seem a little confusing at first so I just ordered 5 chicken wings. Lots of choices with regards to the sauces. I opted for buffalo which was classic. Having sat down I...

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Euros2010 . 2019-05-27

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Burger and chips were nice but chicken tenders were overcooked burned outside and dry inside so wasn't worth the money

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Shaun D . 2019-05-21

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First visit,wont be the last. Brilliant servers. We arrived about 12-30,within 15 minutes place very busy. Wouldn't like to fight for a seat at peak times. Food tasty,and fresh. We haven't been to KFC for years,as we kept having upset stomachs. This is why it...

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David G . 2019-05-17

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Never heard of this place until my husband mentioned it. Looking at the menu I wasnt sure if it was worth the money until i actually visited. Before we went we both downloaded the app that is available and both got a side of 3...

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barrye320 . 2019-05-04

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This place really gives KFC a run for its money but offers a broader spectrum of chicken. The wings in particular are very good and their buffalo burger was amazing. The chicken tenders are great, but not all of the sauces are worth having so...

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Joe H . 2019-04-18

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The chicken at this place was fine, as was the attentive service however the dips we chose were really bland. Couldn’t taste any garlic in the garlic dip. Also being American - no sign of vinegar for the chips.

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Titanium_13 . 2019-04-14

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7 Freshly cooked chicken strips seasoned fries and garlic toast which was the mega meal and 7 wings choice of 3 sauces off all types and tasted amazing as my title says as good as kfc a little on the expensive side but worth the...

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matthewd010379 . 2019-04-06

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I was excited to try a new chicken place, especially American. The only thing making it different around Cardiff was the 'texas toast' which was a complete disappointment. Texas toast is supposed to be door stop bread fried in butter, instead we got half a...

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Meldede . 2019-03-15

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