TGI Friday in Cardiff

Amazing service, very on top with my allergens. Great tasting food. Is a bit of a wait with food when busy but that can't be helped

My daughter’s favourite place to eat in Cardiff. Amazing food. Demi was helpful and friendly. She couldn’t do enough for us! Would come back again.

Jacob, Just a short stop 🛑 with cocktails and food, even tho some meals and food was off the menu the service was second to none. Kept us refreshed and polite with his service.

Jake was amazing! Made the experience so much better! His lively personality and great humour made our time here feel so much more special!

Jake was amazing today good friendly service with good sense of humour too to bring the tgis experience. I love how he has zero facial hair great choice for a blonde man.

Lovely food and great service from Jacob

Just dined here. Haven’t had TGI’s in ages; unpopular opinion: I want the garnish back with the chicken sesame strips 😛. Anyways loved the vibes. Demi our server was amazing!

Lovely food and fantastic service from the lovely and polite young lady Demi. We were made to feel very welcome and nothing was too much trouble. Demi is absolutely credit to the restaurant.

TGIs in cardiff was a lush expisrcen with a very calm manner to it, all the servers was patient and lovely but our server in particular, demi was lush as she was very patient with us can made the experience ten times better

Demi was super nice! Kept our drinks refilled throughout dinner.

TGIFridays at Cardiff St.Davids shopping centre is amazing for a relaxed meal, our server Demi was lovely which made the expense much better

Slow service rude staff, food arriving on different time zones.

Amazing service from the whole team, the food and drink was great, love this place!

Went here with the family. For a Saturday evening seemed really quiet. The service was absolutely terrible. One, I think Spanish lady, tried her best but as for the staff they were slow and just seemed not to care. My daughters burger was so burnt there wasn't meat let in it just burnt crust. Had to wait 45 min for three ice creams, that were served in kids drinking glasses with stale toppings on the side Asked for the bill 4 timed and it took 30 min to get it. Completely disappointed as it was my daughters 14 birthday choice as a treat. Will never go there again.

One of the worst branches of TGI Fri.. the ataff attitude was surprisingly impolite specially in Cardiff where mostly is a hostile area. Food quality is low as most of branches worldwide it seems, and having a soft menu without prices was suspicious, bit when the bill arrived it was clear. Just added it toy cancelled list of restaurants

We were served by Demi today in TGI’s Cardiff St David’s, we were served efficiently and the food was delicious. Demi recommended drinks for us and was sure to check back on us, overall very good service and experience today.

Had a great experience, food was amazing and so was the service. Very attentive and lovely girl Demi 🫶🏽

Staff are fantastic - could not fault them at all! Dylan and Sally (fake name?) were fantastic, warm and welcoming. Nothing was too much trouble, they were so kind and funny. A lovely vibe from both. Food mid average but not surprised to be fair. Not the staff’s fault at all. Cocktails were meh and I didn’t enjoy them although my partner did. I’d return but not for bottomless cocktails/brunch.

I remember years ago TGIs was the place to go. The food was always banging and the atmosphere great. In the last few years, the quality of the food has dropped yet the prices stayed up

Came here last night and had lovely food, especially the burgers!

Expensive slow and disappointing

food was delish!! amazing service give jacob a raise !! so yummy

Another great meal. One of our favourite regulars. We were served by Jacob today who was extremely helpful and made our experience today fantastic. Thankyou!

Served by Jacob — he was very attentive and a wonderful server. Will be back!

Great service - our server Jacob was very helpful and friendly

Great service, we were served by Jacob, he was very friendly and was good at recommending what to go for

Jacob was very friendly and attentive would definitely come back 😊

Served by Jacob great friendly service

Was served today by my dude Jacob. Who was polite and has great people skills. He checked in on our table regularly and made sure we had everything we could need during our stay. He’s a handsome devil to boot.

Firstly, how does a national chain have so few procedures in place they can only achieve a 3 hygiene rating? Secondly, if you haven't got good food hygiene routines in place, you shouldn't be serving raw greasy burgers. We weren't charged for the food, but we left hungry with no time to find alternatives before our show. Haven't been in years and won't rush back.

Keira was amazing!! She was a vibe, welcoming and inclusive. Bigging up Keira!! 🤍

Keira is an amazing host made our brunch an absolute pleasure! She is so lovely

Keira was a brilliant host, was a cheep bottom bottomless brunch and she made our experience here so much better than it already was! would 100% recommend for anyone!!! thank you Keira

Great value for money!! Keira was a fantastic host, would come again!

Disapointing service and food. The greeter was too busy playing with her hair and talking about her day to other staff rather than actually greeting customers and sorting tables.staff not very friendly,table of 4 and they layed 2 sets of cuttlery out,we had to ask twice for extra cuttlery, they also didnt offer our kid the colouring and crayons which were under the servers counter,music was really loud aswell.took along time to get served,including drinks,staff were really miserable and not very inviting. Food was ok,but over priced, at £20 for a burger, theres smaller food places in cardiff that offer better quality and value, the chicken bits and fries where the kind you could just buy in farmfoods and put in an air fryer! Really not value for money,especially with the poor atmosphere and service

Love the music and our server Jacob was great, thank youu :)

Excellent service and food. Our server Jacob was very friendly, helpful and quick

Lovely food, especially cajun chicken pasta recommended. Staff member Jacob was great.

Great service from Jacob and lovely food.

Excellent service from the server Jacob, made us feel very welcome will definitely come back again.

Brilliant service from Jacob. Very friendly atmosphere and the food was delicious.

Received fantastic service from Jacob. He was friendly & helpful.

Jacob was went above and beyond. Excellent service

Service from Jacob was good, food lovely

Great service , lovely food and staff were lovely ,would come again

Lovely food from TGI Cardiff, went for the unlimited chicken and it did not disappoint! Waitress, Ebony, was amazing and couldn't do enough! 5*

Great service from ebony , will 100% come again

Great food. Great service. Ebony was amazing. Five Star

Ebony was our waitress who was brilliant. Food was fab and service was fast. Can’t fault it 😀

Food was amazing Service from Ebony was great ! very friendly

Just another fab TGI Friday, great food, great service!

Staff are rude to one another, disgusting how they speak to certain members of staff. Bullies

It's a TGI The bottomless wings or strips are outstanding value.highky recommend it.

This place has gone so downhill. Used to be our favourite place! Not only was the food absolutely amazing, but the prices were too! Seems since they realised how popular the sesame strips were the price doubled. And so on. But do NOT by any means order from this place on uber eats, I made an order, it was ready for collection within 5-10 mins as standard. Uber kept changing delivery drivers etc, this went on for about 2 hours when someone on a bicycle finally picked my order up and rode 30 mins to deliver it. My food was stone cold, I asked on uber for the food to be made again as I knew it had been sat for 2 hours but nothing, They clearly knew they were sending out freezing cold food as it had been sat there for hours! Absolutely shocking.

A lively restaurant bursting with character and Scottish charm

It was amazing! Went for my friends 21st for bottomless brunch! Best one we have had 🥳 We had Keira as our waitress and she went above and beyond for us!

Great food and 10/10 service from start to finish, Andy couldn’t have done more for us! Highly recommend!

What a place.. amazing area lovely staff food delicious ... on a visit from Ireland.. well done we where all made feel very welcome...👍🥰☘🍺

Noice one jacob. Sound food and service

Had a really lovely lunch here with my sister. Food was delicious, service was very friendly & welcoming. A great place to enjoy a relaxing meal. Will definitely return again in the future. 😊

Thank you Jacob for your service!

Service was great. Thanks, Jacob 👍

Jacob was a fab server, super speedy and friendly and kept the party going!

I go to this restaurant just for Jacob. He is the best

Jacob was extremely friendly and fabulous and we will be coming back again 👌🏻👍🏻

Jacob was class great humour polite courteous would deffo be back again

Jacob is a legend. Friendly and professional, he made our experience here wonderful. 5 stars, would come again.

Jacob was lovely, such a friendly waiter. He made we had the best time.

Jacob has been absolutely incredible, never had such a attentive server ever in my entire dining life! What a guy 👍🏻👊🏼🔥

Fab service, we had Jacob serving us and was super helpful with helping me pick a cocktail that fits my taste - and loved this cocktail 🍸 Super friendly face, would defo come back for this!!

Came here around Christmas, best service, friendly staff, excellent service and good options to pick to eat.. what more can I say.

Just had a great experience at TGI Fridays! Our server, Tia, was awesome—super friendly and attentive. The atmosphere was fun, and Tia really made our visit special. Can't wait to go back!

Nick the manager was amazing customer service . He needs to train other restaurants in Cardiff. Thankyou

Ebony was amazing and makes a mean cocktail! Lovely food and service 💕

Bottomless pancakes were great and came quick all thanks to our server Ebony.

Ebony was an amazing server, she was fun, friendly and made us feel immensely welcomed! 5 stars!

Jacob, very friendly and welcoming, service was good. Came for bottomless brunch Jacob was quick and attentive. Thank you 😊

Had such a good experience eating here, the customer service was amazing thanks to Aliyah! And the food was delicious!! Definitely recommend coming to eat here!

Jacob served us and he was amazing.

Jacob’s service was great, very polite and friendly.

I went for a bottomless brunch with friends and we had such a fun time ! The drinks came very promptly and our server Emily couldn’t have done anymore, she was brilliant. The bar staff ebony & Corey were very efficient and master cocktails makers, the drinks were spot on ! Will definitely return again.

Great service and food! Aliyah gave amazing service, highly recommend!!

Great food, fast and friendly service from our server Aliyah!

We had a lovely meal at TGI today. The food is amazing as always and our waitress Aliyah was exceptional. Polite and so friendly.

A great meal and great service from Aliyah. Will definitely be back.

Jacob was great, very polite and friendly. great customer service! Thanks a lot make the experience really good!

A very good service from Aliyah and the food was delicious. The atmosphere here is amazing

Jacob was amazing Very attentive Kept up with our orders of drinks

Another amazing trip to TGIs for their spectacular ribs. Never order anything else because they're just so good! Wonderful service from Jacob, he was very polite, prompt and cheerful, made our anniversary meal that little extra special ♥️. Thankyou TGIs and Jacob for a lovely evening!

Jacob served us, excellent service!

Went to get bottomless pancakes, was informed that they have ran out of pancakes. Don’t offer bottomless pancakes if you’re going to run out.

Our server Jay was amazing and made our experience even more memorable than anticipated.

Our server Demi.S absolute fabulous member of staff, so kind, polite and patient. Great atmosphere, disability friendly. Very accommodating and lovely food.

Had a great experience at TGI Fridays on February 26th. Aliyah was an amazing server—friendly, attentive, and made us feel right at home. I had the sesame chicken, which was delicious! Overall, great food and fantastic service. Will definitely be back!

Came here today for food, our server Aliyah was lovely - very chatty and attentive. Food was to die forrrrrr

Great service, food was lovely! Our waitress (Aaliyah) was very accommodating when I had a query she was very prompt to help!

Me and my family had a lovely meal this afternoon. Demi was our server - she was lovely and attentive. The sesame chicken ! 😍 Will be back

Good experience Lovely waitress (Aliyah) Would recommend

¡Vino aquí para una cena de cumpleaños, nuestro servidor Demi S fue genial! Hice que mi cumpleaños fuera especial. La comida y los cócteles eran geniales también volverán!

Tuve un gran tiempo durante el medio término con mi pequeño niño y mi familia después de las compras. recomendaría a los niños sin oídos, gran ahorro de dinero!