Based on 4.238 opinions finded in 4 websites
Based on 4.238 opinions finded in 4 websites
Opinions
Good food, drinks and service. Served by Jay. Would recommend
Luke . 2025-05-17
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Would like to thank Evan E, he was friendly and helpful throughout, made it a very pleasant experience,
Bryn Causer . 2025-05-17
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We booked online for a 2hr bottomless brunch, we were given the wrong menus and had a 20 minute wait but our server Jay was very good and sorted us out.we had our time restarted and Jay took our food order which was fab and kept our drinks flowing. He was very friendly
Dan Paterson . 2025-05-17
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Booked for bottomless brunch, Jay was our server and he was friendly, professional and attentive. He made sure that our every need was met. Great atmosphere, would recommend
Rowena Vane . 2025-05-17
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Service from Demi was impeccable great food and nice drinks.
Josh Ewers . 2025-05-17
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Fantastic service by Demi, lovely service and amazing drinks!!
Tia Jenkins . 2025-05-17
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Great service Jacob was the man of the house staff are very helpful
Scott Smith . 2025-05-17
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Great service! Jacob was the man!!! THE. MAN!!! Great food! Wonderful time had by all
Falling Nine . 2025-05-17
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Jay has given us exceptional service this evening and I highly recommend him for a promotion… High yes A+
JxLings . 2025-05-17
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Jay was looking handsome as ever and even gave my disabled brother Bertram a balloon which made his day
Joe Shaw . 2025-05-17
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jay was super friendly and was perfect with my mentally disabled brother bertram
christian fletcher . 2025-05-17
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Wonderful, friendly service from both Jacob & Sally. 🙂
Louise Scully . 2025-05-17
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Thank you Jacob & Sally you are the best!
Leah Evans . 2025-05-17
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Thank you Jacob and Sally, excellent service
Holly Crocker . 2025-05-17
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Jay is an absolute legend, he made the atmosphere great
Bertie Woolley . 2025-05-17
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Jay was a fantastic server, thanks
Tommy Lee . 2025-05-17
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Food was tasty and drinks were good. Very friendly and fast service from Evan.
Edward Jones . 2025-05-17
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Lovely food great atmosphere Evan (green socks) was excellent very attentive and kind high recommended.
Luke . 2025-05-17
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Fab service by Evan thank you very much :)
Alannah Draper . 2025-05-17
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Waited a while to give our order, first thing, we were the first customers up stairs. Took 45 mins and still our food hadn't arrived, two other tables had come in behind us, ordered and received their food, one of the tables sent theirs back. We left before getting our food.
Ryan Danahar . 2025-05-14
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Demi was very polite friendly and helpful. No issues with food or service. Definitely recommend coming here.
Daniel Stanyon . 2025-05-12
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Service was very quick, and the waitress who served us, Tia S was very polite and lovely!!
Phoebe Woodward . 2025-05-12
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Service was very quick and the waitress was very polite and friendly her name was Tia S
Holly Heal . 2025-05-12
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Tia S served us she was amazing couldn't wish for better
Darcie Mae . 2025-05-12
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Demi our server was fantastic friendly and very polite. Great food.
Michelle Stanyon . 2025-05-12
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Beautiful food and tia was very helpful and polite will definitely come back
Levi Thomas . 2025-05-11
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Drinks and service was spot on.
Jasmine Pemberton . 2025-05-11
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Had an amazing time today here! Lovely food and service! Iliana was exceptional!
Panos Deligiannis . 2025-05-11
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Fantastic experience and food! Our server Jay was excellent!
katie-leigh jones . 2025-05-10
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Loved our visit today! Our drinks and food were beyond great and Iliana was a star!
Nikos Liakakos . 2025-05-10
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We got served by Jay who was very friendly and provided great service. I ordered the baby back ribs which were very tasty!
Chloe Williams . 2025-05-10
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Jay who served us tonight was very kind and pleasant. Great service was provided and made sure everything was good for us. Absolutely amazing
Cerys Pro . 2025-05-10
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Lovely food. Good service from Tia. Thanks
Trystan Davies . 2025-05-10
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Illiana was a fab server! Can’t wait to come back again 👍
Keira . 2025-05-10
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Aliyah was incredible!! wonderful service and really made out friend’s birthday special!! thank you!!
Rosie Wharton . 2025-05-09
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Fantastic service by Tia S. Really friendly and quick with our food and drink...thank you!!
l2 bro billy gg . 2025-05-09
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Food was amazing great portions and great prices on cocktails fab experience and our server iliana was great !
Rose Forrington . 2025-05-09
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Iliana D was a fabulous waitress! So kind and definitely a credit to tgi’s
Effy Newell . 2025-05-09
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Great food and great service , our server aliyah was amazing and so friendly. Food was great and surprisingly very cheap. 100% recommend.
ashley martin . 2025-05-09
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Our server aliyah was amazingggg, super kind and attentive!! 10/10 🫶 gave really good drink suggestions (highly recommend the out of hours Long Island thanks to her)
Lucy Kinsella . 2025-05-09
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the drinks are super good, the portion sizes are great both individual and sharing. our server, aliyah, was an absolute delight. she was so accommodating, kind and just super fun! thanks for the great service <3
Ivana Harvey-Ewusi . 2025-05-09
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Had a great time! Aliyah was amazing and a joy to have a server, very grateful 🫶
eggorolls lastname . 2025-05-09
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The food was great and the server Aliyah was so friendly, even took our photo for my friend's birthday!
B Burge . 2025-05-09
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Went with a big group and the vibe was great! Was served my Aliyah and would def recommend
Erin Borthwick . 2025-05-09
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Served by Aliyah, who was fabulous and so efficient! Great service and super friendly
Onneka Vallis . 2025-05-09
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Great customer service from Aliyah, very warm and welcoming
Nessy Samp . 2025-05-09
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Great service from Tia! Thank you
Gruffydd Weston . 2025-05-08
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Hadn’t been in tgis for a while and we regret not visiting sooner after our last visit. The place was amazing! Our food was great and the cocktails were lovely! We were served by Iliana and she was amazing and very professional! We loved coming back and we will definitely be coming more often!
Panagiota Krekoukia . 2025-05-08
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We came to visit TGIS Fridays here in St Davids, to celebrate our anniversary on Monday. Our server Iliana was the sweetest and the most amazing server we could ask for. She recommended delicious starters and mains (we had the mozzarella dippers and Smashed Glaze burgers) and beautiful cocktails (we used the 2 for 1 cocktails deal). Loved the place and the staff. Would definitely come again our evening was wonderful!!
Dionysia Politi . 2025-05-08
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Tia was our server this evening at TGI Fridays, Cardiff City Centre. We hadn't been to TGI fridays since the closure of the Newport Road branch, Tia was exemplary and truly provided outstanding service throughout our visit and has restored our trust in the brand and has made us want to come back for more. Tia sets a fantastic example for her colleagues and the brand as a whole. We will be coming back very soon!
Christopher Jamie . 2025-05-08
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Tia was amazing !! The food was also good
Radu . 2025-05-08
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Food and everything was amazing and service was delivered with the most highest care by Tia S
Doom Slayer . 2025-05-06
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Lovely atmosphere for evening meal- Danielle served us was lovely, and friendly!
Thomas Pound . 2025-05-06
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Great drinks, quick and brilliant service from Demi!
lauren tabberer . 2025-05-06
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Great service from Demi !!! Atmosphere was lovely , great music and really polite staff. Great cocktail selections ⭐ ⭐ ⭐ ⭐ ⭐
Rhael . 2025-05-06
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Lovely lunch and amazing service from Dann was super helpful with my friends allergy, can’t wait to be back,
Emily Reid . 2025-05-05
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This was absolutely amazing !! The service was great and i couldn’t ask for a better waitress.
Ehis Ogunbor . 2025-05-05
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Fantastic lunch with my friend! Dan was amazing at catering to my dietary requirement and was super duper friendly :)
Jasmine Liston . 2025-05-05
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I had an amazing experience at TGI Fridays thanks to the incredible service from Tia! From the moment we sat down, she was warm, welcoming, and genuinely friendly. Her customer service was outstanding she made us feel at home. Our food and drinks arrived quickly, and she checked in with perfect timing throughout the meal. Tia’s positive energy and professionalism really stood out, and she made our visit so much more enjoyable. If you go to this location, definitely hope you get Tia, she’s a star!
Ruby Wade . 2025-05-04
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Good service . Good food 241 cocktails all day
sarah crowley . 2025-05-04
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Lovely cocktails. 2 for £10 is pretty good for what you get in Cardiff nowadays!
Greg Jones . 2025-05-01
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Amazing service from the whole team, the food and drink was great, love this place!
Andrew Williams . 2025-04-30
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For was good and good service from ebony
Daniel Freeman . 2025-04-28
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Sesame chicken was amazing I love the sauce. It's been amazing every time we come here. Service was very very good and our waiter had the same name as me and was super cool just like me (Jacob age 10)
Rhian Davies . 2025-04-26
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Food was hot, quick and delicious.
Michael Saunders . 2025-04-26
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Lovely food and Jacob was a great waiter - knowledgeable and attentive!
Nia Tannahill . 2025-04-26
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Lush meal and excellent service by Jacob. Thank you
Catrin Haf Jones . 2025-04-26
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Lovely meal and excellent customer service by Jacob. 10/10
Carys Jones1 . 2025-04-26
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I had an absolutely fantastic experience at TGI Friday’s St David’s, Cardiff, thanks to our incredible server, Jacob! From the moment we arrived, Jacob made us feel so welcome with his friendly smile, great energy, and genuine enthusiasm. He was attentive without ever being overbearing, anticipated everything we needed. Jacob’s service was truly outstanding — fast, professional, and delivered with such a positive attitude that it honestly made our visit extra special. It’s rare to come across someone who clearly takes pride in delivering such a brilliant customer service.
Gareth Davies . 2025-04-26
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Served by Demi, she was friendly and so efficient. Food was lovely. Demi 10/10
Becky Mumby . 2025-04-26
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Had a wonderful afternoon at TGIs in Cardiff. Food was great and the service from Demi was excellent! Great afternoon.
Evangeline Bennett . 2025-04-26
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Brilliant birthday trip to TGI Fridays today to celebrate our daughters 13th Birthday! Our Waiter Jacob was great, very friendly & very polite 😊 Food was great and the service was quick. Perfect as ever 😁!
Rhian Davies . 2025-04-26
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Great visit to TGI's today. Was served by Jacob, he was so friendly and nothing was any trouble. Will definitely return!
Sarah Gardiner . 2025-04-26
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Excellent service from Jacob. Tailored our order to exactly what we wanted. Kept our drinks refilled without us even having to ask. Food was tasty. We loved it.
Katie . 2025-04-26
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Amazing service, very on top with my allergens. Great tasting food. Is a bit of a wait with food when busy but that can't be helped
Rapperchic . 2025-04-25
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It’s was such a great experience. Service was lovely and the food was incredible we enjoyed every last bite! Our server Demi was so lovely and gorgeous and brilliant and made sure to check we were happy. Couldn’t recommend this place more.
Carmen Heatley . 2025-04-24
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My daughter’s favourite place to eat in Cardiff. Amazing food. Demi was helpful and friendly. She couldn’t do enough for us! Would come back again.
Sara E . 2025-04-24
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Friendly staff, excellent service and good variety of options to eat.. highly recommend.
MatchaG . 2025-04-24
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staff were excellent, my daughter spilt a drink, long story short one of my grandsons toys was scopped up with the paper towels, I asked a member of staff if she could look in the bin, she did and found the toy returning in washed. of that's not going above and beyond! Great customer service 👏
Theresa Fishlock . 2025-04-24
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Great service from Jay, was thoughtful and attentive to our needs and keeping us up to date with how long our food and drinks would be.
Charlie Birlison . 2025-04-23
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Brilliant service on my birthday from Jay! Very welcoming and attentive. Will definitely return! Thanks
Tatum Whittaker . 2025-04-23
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Nice place if you like burgers 🍔 staff friendly and helpful atmosphere is good lots of pitcher and stuff on walls
Dawn Macleod . 2025-04-21
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Great place to come have a meal out . Chilled vibes , great service from one of the servers called Demi! Very attentive and quick service . Definitely recommend
Cassandra Walker . 2025-04-20
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Our experience was great. The food was lovely and the cocktails were spectacular - shoutout to the bartender! Our server Iliana was the best - so attentive and polite. She gave a lot of help with food and drinks options. Will definitely return.
Demi Louise . 2025-04-20
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Taste was good, but it took over 30 mins to get food from I ordered.
Yuto (ホッツン) . 2025-04-20
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Our server Jay was very accommodating and helpful as he was able to recommend some dishes and cocktails. The service was excellent!
Iliana Dagre . 2025-04-20
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Had a great experience at TGI with the family and was looked after by the Legend that is Jacob…super friendly really efficient and made our lunch great fun, nothing too much trouble Thanks Jacob
The Mindful Hairdresser . 2025-04-19
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Jacob our waiter was actually the most attentive waiter we’ve had in years. Excellent service. The food was actually much better than previous visits too so overall it was an enjoyable family lunch. The kids loved it as always.
Dr Lisa Thomas-Emrus . 2025-04-19
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Thanks to Jacob for looking after us
Tom Evans . 2025-04-19
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Jacob was helpful and nothing was too much very polite.
liam ashcroft . 2025-04-18
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Jake was amazing! Made the experience so much better! His lively personality and great humour made our time here feel so much more special!
Milly H . 2025-04-18
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Lovely food and great service from Jacob
Olivia Bailey . 2025-04-18
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Jacob, Just a short stop 🛑 with cocktails and food, even tho some meals and food was off the menu the service was second to none. Kept us refreshed and polite with his service.
michael shaw . 2025-04-18
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Jake was amazing today good friendly service with good sense of humour too to bring the tgis experience. I love how he has zero facial hair great choice for a blonde man.
Billy Kibblewhite . 2025-04-18
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Lovely food and fantastic service from the lovely and polite young lady Demi. We were made to feel very welcome and nothing was too much trouble. Demi is absolutely credit to the restaurant.
Keith Bladen . 2025-04-16
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Demi was super nice! Kept our drinks refilled throughout dinner.
Nathaniel Bassett . 2025-04-16
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Just dined here. Haven’t had TGI’s in ages; unpopular opinion: I want the garnish back with the chicken sesame strips 😛. Anyways loved the vibes. Demi our server was amazing!
Zydra Zylzara . 2025-04-16
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TGIFridays at Cardiff St.Davids shopping centre is amazing for a relaxed meal, our server Demi was lovely which made the expense much better
Tyler P . 2025-04-16
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TGIs in cardiff was a lush expisrcen with a very calm manner to it, all the servers was patient and lovely but our server in particular, demi was lush as she was very patient with us can made the experience ten times better
Lily-Mae S . 2025-04-16
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Slow service rude staff, food arriving on different time zones.
paul lloyd . 2025-04-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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440 Opinions
The staff was very rude. I ordered caramel latte and the girl made me espresso which I never drink. I calmly said that I ordered latte, she was still insisting that I ordered espresso.I said no, I really ordered caramel latte and another staff member joined in and said in a rude way that I shouldn’t talk like that when I just was trying to persuade them that I didn’t order espresso.Nobody said sorry for misunderstanding, and continued to be rude to me. I was very annoyed and it was the worst experience with the staff Cardiff.
1497 Opinions
huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.
2153 Opinions
Have eaten here before and really enjoyed the burgers. However this time, it was a completely different experience. Firstly, we had to wait 15 mins for a walk-in table and then an hour later were told that our order had gone ‘missing’. I suggest anyone looking for a quick bite to eat on a Friday night should try the far superior Honest Burgers across the street.
2053 Opinions