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3.5

Based on 2.153 opinions finded in 4 websites

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Nº 1243 in 1625 in Cardiff

Nº 37 of 54 American in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..peanutchickencheeseonionoilpayfriedbeautifuloldburntbutterpickleshoneybuncookedbaconround

comment_iconOpinions

Have eaten here before and really enjoyed the burgers. However this time, it was a completely different experience. Firstly, we had to wait 15 mins for a walk-in table and then an hour later were told that our order had gone ‘missing’. I suggest anyone looking for a quick bite to eat on a Friday night should try the far superior Honest Burgers across the street.

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Leo . 2025-05-21

MORE AT Google

Great food and great service by Marley thank you.

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Karl Culverhouse . 2025-05-17

MORE AT Google

Awesome place and George was super friendly and speedy! <3

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Emma Williams . 2025-05-17

MORE AT Google

Burgers we're awesome and staff were very friendly and helpful

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Ross Willing . 2025-05-10

MORE AT Google

Hood food seemes to get ignored to start with but after that was good

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Shaun Griffin . 2025-05-10

MORE AT Google

Best waffle fries, good and crispy. And Fliss was a lovely server. Toilet could do with some work, strange smell and one missing loo roll.

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alice andrews . 2025-05-05

MORE AT Google

Our service was excellent thankyou fliss 😊

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Rhys Wyatt . 2025-05-05

MORE AT Google

Came in on Monday, Nell was 10/10 Absolutely fantastic service!

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Liv Ashley . 2025-05-03

MORE AT Google

Food was good 😊 the semi-parmed burger was nice Jess was lovely

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Luisa Andrade . 2025-05-03

MORE AT Google

That's a decent burger! Service was swift, nice vibe sat in the window, worth a visit. Battered mars bar an interesting pudding if you can manage it!

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The duke of westminster* . 2025-05-01

MORE AT Google

Eat outside as weather was amazing!! Service was fast & friendly..... burgers all great.... really nice evening & I'm sure we'll return

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Ceri Williams . 2025-05-01

MORE AT Google

The food was great. The entertainment was outstanding . I throughly enjoyed the evening. The atmosphere was fun and energetic.

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Carolyn Kennedy . 2025-05-01

MORE AT Google

Great night out for a work party amazing burgers 🥳

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sarah morley . 2025-04-30

MORE AT Google

Thankyou to Lydia our server. The food was amazing. BOSH

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Samuel Measey . 2025-04-30

MORE AT Google

Definitely up there in the top 3 of the best burgers I have tried this side of the Severn bridge. Hat off to the chef/chef’s amazing job 👏

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Dan Roberts . 2025-04-29

MORE AT Google

Great food, Amelie was super lovely! Onions rings were fantastic 😍

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Robyn Coucher . 2025-04-27

MORE AT Google

Good, speedy service and yummy food!

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Aira G . 2025-04-27

MORE AT Google

Food was good but not amazing. It was noisy so I had to talk very loudly to the person sat in front of me.

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Spock Flibble (-) . 2025-04-26

MORE AT Google

Lovely food and service was really fast. We had Hannah and she was really lovely, will be coming again!

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Jessica Bulmer . 2025-04-26

MORE AT Google

Food was excellent, beautiful setting and We had a lovely, helpful and polite server named Lydia who was fantastic. Thank you.

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Chloe Thomas . 2025-04-25

MORE AT Google

Wow! What an amazing experience. I love happy hippo’s but hungry one’s are better.

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Ioan Fletcher . 2025-04-25

MORE AT Google

Lydia was attentive and friendly, thanks. Loved the vegan options !

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Joe . 2025-04-24

MORE AT Google

A lovely meal for two here and Jack was extremely helpful with all of his information on allergens etc. He was patient and explained all options. The food tasted absolutely beautiful also!

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Ciaran Haren . 2025-04-24

MORE AT Google

Really good food great service checked up on us regularly which was nice

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Shaynufc07 . 2025-04-22

MORE AT Google

Great service and even better food. Thanks Amelie! Will be back

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Euan Bryant . 2025-04-22

MORE AT Google

Nice burger, good value and friendly service..

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mark Bagnulo . 2025-04-22

MORE AT Google

Food was really nice definitely recommend fat hippo . Lydia was our server and was amazing!

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Madi Jones . 2025-04-20

MORE AT Google

Absolutely tremendous meal. Staff are super friendly and accommodating (shout out to Lydia and Marcy!). Haven't had chicken tenders as good as these in a while! HIGHLY recommended!

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Nicholas Powell . 2025-04-20

MORE AT Google

Came here on a work do for Easter Sunday. Place was quiet but the service was lovely despite there being 12 of us! We were served by Lydia and Marcie who were delightful, Lydia said she was quite new but you wouldn’t have known, she did a stellar job. Food was delicious, all plates cleaned by all of us. Absolutely will be coming back!

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Alex Jones . 2025-04-20

MORE AT Google

Excellent service and food, served by Lydia :)

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Lloyd bennett . 2025-04-20

MORE AT Google

Fantastic food at Fat Hippo. Defo will be going again. Lydia was a brilliant waitress with a nice smile

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Paul Thomas . 2025-04-19

MORE AT Google

Good quality good. Quick service and Lydia was a very friendly and helpful through food.

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Rhys Watkins . 2025-04-19

MORE AT Google

Great meal 🙂 Thanks to Lydia for fab service

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Owain Handley . 2025-04-19

MORE AT Google

Our server Lydia was brilliant!

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Abbie Vincent . 2025-04-19

MORE AT Google

Lydia was very kind and helped us get sorted with our food. Food was lovely too

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Rob Glibbery . 2025-04-19

MORE AT Google

Our sever Lydia was great! Good burgers and sides.

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Andy . 2025-04-19

MORE AT Google

Great experience! Dog friendly. Very attentive waiter Ali

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Kathleen Mejia . 2025-04-19

MORE AT Google

Lovely meal - fantastic dessert! Ali was lovely - thank you!

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Nadine Hussien . 2025-04-19

MORE AT Google

Lydia was an amazing waitress, very knowledgeable and lovely! She’s fab!!

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enya Maylor . 2025-04-19

MORE AT Google

Mars was a great waitress. Thank you very much for the consideration. Would recommend

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Damien Grew . 2025-04-19

MORE AT Google

Good food didn’t take long at all. Lydia our server was very polite and came to our table quick

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J WJ . 2025-04-19

MORE AT Google

Burgers were fabulous all 4 of us enjoyed every last bit. We will definitely be back

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Laura Lewis . 2025-04-18

MORE AT Google

Lovely food everything was delicious, we were served by Ali and the service was quick and friendly. Would 100% recommend!

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Marnie G . 2025-04-18

MORE AT Google

Ali served us today. He was very attentive and always came to check that we were okay! The food was amazing!! Would definitely come back!

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Lucy Griffiths . 2025-04-18

MORE AT Google

Got the American burger- quite good! Very filling, and the chips were great too. Definitely try the fat hippo dip, it was my favorite part. Hannah was a great server, got me things quickly and was very kind! Great spot!

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Elsa Cole . 2025-04-17

MORE AT Google

Great place for burgers in Cardiff chicken or beef patties. Really flavoursome and great choices. Friendly staff especially Hannah.

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Janie Tyler . 2025-04-17

MORE AT Google

We went for the deal meal, it consisted of any burger of our choice, any side, two tenders and a drink. We also ordered onion rings. We went for the Swiss Tony burger, unfortunately the sauce is so over powering you can’t taste the mushrooms, cheese, bacon or Cajun onions. Burger was actually cooked well tho. We went for the fries which has a good heat to the chip spice. We had a garlic butter mayo, which had to garlic flavour. Tenders were nothing special. Onion rings looked amazing, the taste of them was fantastic, they could have done with the oil draining from them more first before serving as they left loads of grease in the bowl.

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Simon N1001 . 2025-04-16

MORE AT Google

Second visit so there must be something good. Burgers are excellent. Chippy chips side was also top. Drinks are a little expensive but not too bad for Cardiff. Service was a little slow to start but once our order was taken things moved well.

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Roy Smock . 2025-04-13

MORE AT Google

Great food. Fab gluten free options and didn't feel like I was missing out on any options. Friendly service. Will definitely be back.

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Nicola Lowther . 2025-04-12

MORE AT Google

Great meal, Fliss was a fantastic server! Loved the Watchos 🤤🤤

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morgan kane-roberts . 2025-04-12

MORE AT Google

A great birthday meal - many thanks to Fliss for taking good care of us!

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Jonathan Macho . 2025-04-12

MORE AT Google

Wicked burger- George was great!

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Alexander Lea . 2025-04-12

MORE AT Google

Service and food was amazing. Our server Nell was great

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jess james . 2025-04-12

MORE AT Google

jack and marley are very hospitable and kind

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ruby jones . 2025-04-10

MORE AT Google

Lovely friendly staff and food was fantastic

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Dawn Lloyd-Griffiths . 2025-04-10

MORE AT Google

Food was lovely can't fault it , great portion size Staff member who took our order ( dyed red hair ) was polite welcoming and helpful But once we are enjoying our meal about 5 mins after it's arrived another staff member comes out wanting to take payment , even though asking if it's ok I felt pressured to comply I understand this may be standard for the particular business but this felt intrusive For a very messy advised meal of burgers and fries using our hands ,no napkins offered or supplied

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Chris Smith . 2025-04-10

MORE AT Google

Jessica was really lovely and the food was great! 💕

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Lian Burrows . 2025-04-08

MORE AT Google

Jack was our server. Very quick service & helpfull. Food was amaze! Deffo reccomend ! X

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seren cooper . 2025-04-08

MORE AT Google

Amazing! Our server talisha was fabulous and super attentive. Food was tasty and drinks very good.

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Tracey Lew . 2025-04-07

MORE AT Google

Food was a bit meh however service made up for it. Good drinks and very friendly staff. Food wasn’t great, dry and overcooked beef and greasy and oily chicken. Staff made my visit pleasant despite the disappointing food. Both George and Talisha did amazing.

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Tomos Buchanan . 2025-04-07

MORE AT Google

Fantastic vegan burgers and great service. We went there a couple of times during our four day stay in Cardiff. Well worth it.

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Gibfamily . 2025-04-07

MORE AT TripAdvisor

Great service and the food was absolutely stunning. Staff were very friendly and very accommodating with allergies.

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Matthew Evans . 2025-04-07

MORE AT Google

Fantastic Food, Service and atmosphere perfect for a birthday party. The team especially Lydia and Sarah dealt with every request from the party present and even helped when it came to a diabetic having a low blood sugar. Looking forward to our next visit.

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alexander plaister . 2025-04-07

MORE AT Google

Lush food and lush service from Talisha. Really made our day

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Ryan Sczhucknik . 2025-04-07

MORE AT Google

Best place for burgers in Cardiff with amazing cocktails. Talisha our server was super helpful and friendly in what was a busy restaurant, deserves a pay rise! Excellent food, cannot recommend enough

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Ellie Jay . 2025-04-07

MORE AT Google

Amazing burgers, good selection on drinks. Quick and efficient staff. Talisha was brilliant

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William Oliver . 2025-04-07

MORE AT Google

Once again amazing food and service! Loving the new deals and options on the menu. Talisha our waitress was great! Made sure everything was perfect and very attentive and helpful. Cannot recommended enough

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Hayley . 2025-04-07

MORE AT Google

Great food, drinks were a bit meh. Service was very quick and friendly. The atmosphere wasn't amazing as it seemed quite busy and loud.

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Rebecca carr . 2025-04-06

MORE AT Google

Brilliant service by Lydia, very pleased, thoroughly enjoyed

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Esmerelda bon quelle . 2025-04-05

MORE AT Google

Place is lovely. Very welcoming. Lydia was super helpful. Food was delish

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Sarah Gillard . 2025-04-05

MORE AT Google

Food and drinks were very nice. Lydia was super helpful and made some nice recommendations!

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Kirsty . 2025-04-05

MORE AT Google

Lydia gave exceptional customer service with the food being an easy 10/10 quality. Reasonably priced too!

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Elliott Webb . 2025-04-05

MORE AT Google

The food and service was great! (Lydia)

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Oscar Dun . 2025-04-05

MORE AT Google

Amazing food, friendly staff, great music

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Big Chungus . 2025-04-05

MORE AT Google

The burger and dirty fries were lovely, there was a good range of drinks and fab service. Lydia was our waitress and she was lovely. We’d definitely come here again.

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Sue Price . 2025-04-05

MORE AT Google

Food and service was excellent, thanks to Lydia :)

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Rhys Jones . 2025-04-05

MORE AT Google

Lovely waitress and food was delicious

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Holly Compton . 2025-04-05

MORE AT Google

Had a great afternoon meal with a friend. Excellent food and excellent service. Lydia was especially attentive and friendly. Would come again.

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Becky Lawrence . 2025-04-05

MORE AT Google

Ordered GREAT WHITE BUFFALO , it’s written Halal, when it I got the food, there was bacon which not halal! Not sure how it’s written halal and has Bacon on the meal!! Service is ok, they changed the meal straightaway! The chicken is very greasy/oily. Never back again!

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Bader . 2025-04-05

MORE AT Google

Tasty burgers and milk shakes, prompt service despite being busy, thank you

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Thomas WG . 2025-03-30

MORE AT Google

Great 3rd experience at fat hippo cardiff! It’s a great place to eat, great food, friendly staff. Also, the service was extremely quick!

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Oli R . 2025-03-30

MORE AT Google

Smashing burgers, nice ambience and Good service.

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Joe Sam Rodrigues . 2025-03-30

MORE AT Google

Didn’t read the reviews before coming but the overall review scores are accurate. I’ve eaten at most burger joints that there is as I love a good burger. This place is unfortunately average and that’s being generous. Staff were friendly it has to be said but like mentioned in previous reviews not very attentive, it wasn’t busy and there were several waiting staff just chatting etc. Maybe I just the chef on an off day but there’s no reason to return with several far better joints around.

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JW . 2025-03-29

MORE AT TripAdvisor

Great food. Our waiter Ali was fab!

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Robert Bowen . 2025-03-28

MORE AT Google

Best burgers i’ve had in a while. Easy for me being gluten intolerant and all the same burgers so very easy choice. Great service

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bethan paull . 2025-03-28

MORE AT Google

Very welcoming atmosphere. Ali, our waiter was very helpful as it was our first time here. Food was outstanding and plenty of it. Excellent value for money and the friendliest staff.

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Kelsey Hibbert . 2025-03-28

MORE AT Google

Service was so bad. Food was decent but not good enough to make up for the lack of service.

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Dave Vaughan . 2025-03-28

MORE AT Google

Great food and affordable, Ali was a great server

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philip kelly . 2025-03-28

MORE AT Google

Food was late, very cold and tasteless. Burgers were also stodgy and mostly tasted of beige. Burgers were also overpriced, definitely ‘quantity over quality’ in terms of portions.

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Tomos J . 2025-03-28

MORE AT TripAdvisor

Brilliant burgers!! Definitely worth it, the choices of different burgers is unreal. Service was a little slow to begin with considering there were only us and two other tables in. Other than that we both enjoyed our meals. Will definitely be going again.

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Phil Bourne . 2025-03-27

MORE AT Google

Our server Robbie was very friendly, polite and super attentive to allergy requirements. It was a refreshing experience, lovely atmosphere and great food.

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Stephanie Agnew . 2025-03-25

MORE AT Google

En realidad no puedo comentar sobre la comida ya que no llegamos tan lejos como para recibirla. Llegamos para una reserva a las 6 pm pensando que tendríamos mucho tiempo antes de un espectáculo en la arena a las 7 . 30 . a las 7 . 05 comida aún no había llegado fueron informados, su pedido es el próximo ticket. Basado en la velocidad del servicio a nuestro alrededor, tuvimos que salir antes de que la comida incluso llegó una hora después de ordenar. Después de haber ahorrado el apetito por las hamburguesas, se agravó la decepción al tener hambre durante el espectáculo. Se podía decir que otras personas se enfrentaban a tiempos de espera similares, pero habrían apreciado los avisos. No se necesita mucho para un “lo siento, aprecio que haya reservado una mesa, pero estamos frente a una hora de espera en este momento”... parecía que estaban batiendo las opciones para llevar, aunque tal vez solo pedir comida para llevar y probablemente será más rápido.

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Grahame C . 2025-03-24

MORE AT TripAdvisor

After an 1 1/4 hour waiting with no service and no food we and 3 others tables began leaving.

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Adam Geere . 2025-03-24

MORE AT Google

Amazing! Best place to eat in Cardiff, could not recommend more. Food was cooked perfectly and drinks were fabulous! My go to burger restaurant

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Hayley Price . 2025-03-24

MORE AT TripAdvisor

Lydia our server did amazing on her first day!!

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shaun crowley . 2025-03-21

MORE AT Google

The food was delicious and patty melt burger was on notch! 🫧

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Bharath Anand . 2025-03-20

MORE AT Google

Burgers were all great, including the vegan option. Service was friendly and fast. Great option after the rugby match

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Catrin Price . 2025-03-16

MORE AT Google

Very disgusting behaviour from the people who works there and they also request people on telegram to ask for the fake reviews to get their restaurant and they also tell you to send the screenshot but when u ask them about the money they will block you which I think is very cheap and disgusting behaviour from them.

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Zain Ahmed . 2025-03-16

MORE AT Google

Fat Hippo Cardiff is an absolute gem for burger lovers! The burgers are juicy, flavorful, and cooked to perfection. The variety of toppings and sides, especially the loaded fries, are amazing. The atmosphere is casual and inviting, and the staff is friendly and attentive. If you’re in Cardiff and craving a great burger, this place is a must-visit. Highly recommended!

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Nikhil Sunar . 2025-03-16

MORE AT Google

It was an amazing experience. I had a lot of fun and the food was amazing

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Zev . 2025-03-16

MORE AT Google

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