Fat Hippo Cardiff in Cardiff

Amazing place and great staff :) thankyou Torin for a great experience 💘💘

Hannah was lovely and very attentive and gave us some great recommendations on food choices. Definitely recommend Fat Hippo 10/10

My friends and I had a very lovely burger. Our waitress Hannah was very attentive and friendly and gave us very good suggestions on the food while carrying a big bright smile! 10/10 experience

Marcy was super friendly, food was really quick and amazing as always.

Luke is an absolute jem, served us so fast and was incredibly polite. The cheese balls and the pb-jj is elite.

Such good food, great atmosphere and Luke was lovely, a great experience!

Really good food, great service Luice was great. Would always recommend

Love this place so much, me and my friend come here all the time

Food was outstanding, would recommend the dirty fries! Staff were super friendly and welcoming, definitely coming back.

The food was excellent, and the service was so friendly, we are definitely coming back here.

Amazing food and amazing service the waiter luke was so kind and energetic made the atmosphere 10x better

Strange cold little place. Food was ok although strangely all the burgers were very peppery. Service was good and friendly enough.

Had a really lovely time. Was very pleased to hear that they're dog friendly. Our waitress, Hannah provided an excellent service which topped it all off. Thank you Hannah

The burgers and chips were excellent but the frickles were not great. Quite soggy. Drinks selection was poor. One beer on draught and overpriced small cans. Service was terrible. We waited over 45 mins for our food and the place wasn't particularly busy. Closed upstairs and probably 33% capacity downstairs. Smashed burgers don't take long to cook so no reason to wait that long. Wait staff didn't ask if we wanted more drinks.

I had high hopes for this place, but unfortunately, it was a letdown. We waited an unbelievable one hour and a half for our food, only to end up asking for it to go because we were about to miss our train. The delay completely ruined our plans, and it was incredibly frustrating While the manager did offer to cover the bill (which was the least they could do), the whole situation was poorly handled. No updates or apologies were given until we pushed them for an explanation. It’s a shame, because I was looking forward to trying the food, but the service left a sour taste in my mouth. I won’t be coming back

Irn Bru on tap is enough for 5 stars alone but the food was filling, the dessert was even better and the service was exceptional from Molly.

Food came after an hour. Multiple tables got their food before ours which lead us to complain. Foods a bit oily too. Would I go again? Probably not.

We called the restaurant twice and they said the food had been waiting as the driver had not turned up despite the app saying they had turned up 40 minutes before. The food was subsequently cold when it turned up. Poor service from just eat.

Great service off Molli! And appreciate the effort to squeeze us in from front of house when we hadn’t booked!!

Fab burger and the cheese balls were amazing!

Food served cool- no service. (No ketchup, napkins, etc. had to wait several minutes. ).

Absolutely dank burger phenomenal stuff lads keep it up

PB+JJ burger is awesome and the hand cut chips are crispy as you like! Will deffo come back

Took two hours and order never came and no option for a refund

Buttermilk burger came practically dropped in oil and was uncooked and oily to the point where I physically convulsed, second burger came without the onion ring and also was not warm whatsoever

The best burger/fries and service. They were so good we debated ordering a second round. We came in starving and left with happy bellies and perfect milkshakes.

Hannah was amazing and it was so friendly and attentive! We love it here and keep coming back - it never fails

Lovely little place! Food was delicious and our waitress Hannah was lovely. Thank you!

Fat Hippo in Cardiff City Centre offers a great burger experience with a welcoming atmosphere. The restaurant was clean, the staff friendly, and the menus had plenty of tempting options. For starters, we loved the Frickles (fried pickles) paired with their amazing house sauce. For mains, we tried the American, PB+JJ, and Hot Honey chicken burgers—all delicious! We upgraded our fries to loaded, with purple slaw and onion rings on the side. The purple slaw was light and refreshing. Drinks were also spot-on, from the Love Me Blender milkshake to Pepsi Max and pickleback shots. The only downside was the slow service—it took 45 minutes to place our order. I’d highly recommend booking in advance, as it got busy fast on a Friday night. Overall, a fantastic spot for burger lovers!

Great service from Hannah! Very friendly x

Hannah was fab! Great service and really friendly :)

Burger was not like the picture, tiny little onion ring and barely any sauce.

First time visiting tonight Lovely warm welcome from Luke and Gareth cheese balls was amazing that was fav part of my meal

Food came really quick, and Luke was lovely providing us with recommendations when we were confused! 10/10!

Great service from Luke!! Thank you 🤩

The food here slaps!! And arrived so quickly. Drinks were 10/10 and Luke was a serving angel. Will definitely come again ❤️

Flipping dank mate would recommend

Can’t give a honest review as I was not granted the opportunity to try…. I walked In, not greeted by a member of staff. Walked to the bar. And was told I could sit anymore I liked. So I did… I took the corner table. It had been used and required cleaning which did not bother me. The server came over and said you’ll have to give me a minuet, I said no worries it’s fine. He said no I need to minuets. I asked if he wanted me to leave the table and he said yes… So I left the restaurant! Horrific and rude customer service. Shame as the previous reviews looked pretty good!

Torin who served us was great, great food every time we eat here

Good mildly dirty burger. Perfect for lunchtime . Nice vibrant location

delivery time changed couple of times, it took over an hour for food to be delivered

Chicken burger went in the bin the chicken was slimy and looked undercooked. The chips were in an open container so they were cold by the time I got them. I enjoyed the wings but I won’t be ordering again.

Fantastic food and great service from Cicely and Luke

Although the food is on time and beautiful, we are missing literally all of our drinks, and trying to contact the store has been futile.

Food was really nice & service was really prompted. Would highly recommend for some quick food. Our server marcy was excellent. Very professional & very prompt. Lovely atmosphere.

I thoroughly enjoyed my food. Marcy was a great host.

Our server Hannah was amazing! So polite and patient with our food alterations, will definitely be coming back!!

Hannah served us tonight, really good service! Very friendly! Will definitely be back again

Amazing service by Billie really kind and friendly! will definitely come again

Slow service Cold food Bland burgers One beer on tap

DELIVEROO ORDER. Ordered burgers off the exclusive “delivery only” menu. Food quality was extremely poor - I had buttermilk chicken which was very fatty, so much so that I didn’t end up eating the chicken. I was left with eating a brioche bun which was slathered in BBQ sauce. There was a tiny amount of cheese and other stuff in the burger. Really disappointed and definitely won’t be ordering from here again. The chips were also seasoned with something when they shouldn’t have been.

Billie was absolutely fantastic I was choking on my burger and she performed a heimlich maneuver and saved my life.

Great food and great service from Billie!

Friendly welcoming staff, and the food wad amazing!

Marcy was a lovely server. Always had a smile on her face and was happy to help.

Fat Hippo Review I recently visited Fat Hippo and had an incredible experience from start to finish. Let’s start with the Hot Honey Buffalo Wings—they were hands down some of the best wings I’ve ever had. The perfect balance of heat from the buffalo sauce combined with the subtle sweetness of the honey made them absolutely addictive. Pairing them with the creamy, tangy blue cheese ranch took it up another notch. Each bite had that satisfying crunch and tender, juicy chicken inside. As for the main event—the burger—Fat Hippo absolutely nailed it. The patty was cooked to perfection: juicy, flavorful, and stacked with toppings that were fresh and complemented each other well. The bun was soft but sturdy enough to hold everything together, which I always appreciate in a good burger. On top of the great food, the service and atmosphere was top-notch. The playlist and music playing was all hreat and created a great ambience. Marcy, our server, was a gem! She was attentive, friendly, and made sure everything was just right throughout our meal. She had great recommendations, and you could tell she genuinely cared about the customer experience. All in all, Fat Hippo exceeded my expectations, and I can’t wait to go back for another round of wings, burgers, and that awesome service. Highly recommend!

Great food and service, thanks especially to Marcy :)

Great food and good customer service (Marcy). Thank you Hill Family

Marry was a legend, good service, decent dinner

Thank you Marcy. Excellent service and fab food.

Bent over backwards to accommodate a last minute get together! Special mention of our server Marcy so friendly and professional ❤️

Food was brilliant and staff were lovely.

Lovely food. Billie very attentive

First time here and will be back. Delicious food and great service from our waitress Billie. Highly recommend!

Easily the best chicken burger I've ever consumed. Atmosphere is amazing and the service by Billie was spot on! The prices as well are incredible decent. Only cost £38 for two of us including drinks!

Verry good serves from marey the surver and excellent food would happily come back and mention to freinds

Great food, great staff, thanks to Marcy for great service

Food tasty & hot. Good portion size

In a good location, nice and central, opposite some big players in Rosa thai, honest burgers etc.. Overall, underwhelmed. The fries were decent, but that's about the minimum I expect for the price point they're offering. Burgers are very standard. For some that is good enough, as a lover of burgers, it fell short for me. When we went on a Thursday afternoon, it was very quiet and just a bit dark and dreary to he honest.

Lovely time but quite had a lovely service

Gigantic portions. Lovely service. Plenty of VG options too. Receipt comes with a handy split calculator at the bottom too!

Banging food, quick service and Hannah was really friendly and helpful. Only marked down on atmosphere because it was pretty quiet when we came.

Recently ate at Fat Hippo Cardiff, I had the fat hippo burger and my wife had the cheese balls and frickles. I would recommend the cheese balls, very tasty and a decent size!

We were greeted by Hannah she was amazing and gave great customer service, the food was quick and was absolutely delicious

Honestly, not great. Paid well over the odds for what was essentially a McDonald's burger in a slightly fancier bun.

Big portions really tasty made it special for my sobs 19th birthday meal

Amazing experience Hannah was amazing

Food was brilliant and our waitress Hannah was excellent!!! 10/10

really lively atmosphere and the waitress hannah was very lovely and helpful. The food was amazing as well, portions were huge, would recommend the cheese balls!

Our food was lovely. We came for our 1 year anniversary and were very happy with the food, atmosphere and speed of the service. Hannah was our server and was great with checking if we need anything and again so fast to help us! Definitely will come again

amazing food! i’m very full now! such an inviting place and our server hannah was brilliant! so attentive and lovely! 🫶🏻

luke was great, super friendly and welcoming very knowledgeable of the food acknowledged one of our diners 30th birthday brilliant personality def added to our first fat hippo experience

Big love to Luke - lovely service!!

Luke was fantastic, very attentive and highly energetic! 5 stars from me!

Excellent service from Luke, top lad

The place had a great aura. Luke, was great and very friendly. He was clear while taking the order. He ensured to check our food was good. The waffle fries were amazing! The food was good and portions were appropriate to the price.

Fab food! Billie was our server and she was lovely:)

Great service, our waiter Luke was top notch

Lovely meal and service! The hosts Luke and Cecily were really lovely and welcoming. We'll definitely be back!

Lovely and quiet, fast service and friendly staff. Luke was very helpful!

Everyone was telling me to go so I finally gave in…and oh my gosh, it was more than worth it. My born slippy tasted as good as the song in my car speakers (trainspotting is a classic). Our waitress Marcy was especially fantastic, using the name wheel to decide what I get. The food, the atmosphere and most importantly, the service was fantastic. 8.7/10 would definitely recommend to Cardiff goers.

Great food, great service, Luke was really lovely and friendly!

Our vegan burgers and fries were really good, the service was fast, and our server Billie was friendly. Definitely a good place to go for a burger in Cardiff!

Good vegan burgers and fast service, Billie was especially nice and helpful!

Great food, greag service by Marcy.

Brilliant food and fast service. Wish the food was slightly warmer however the taste made up for it 😁. For two lunch burgers and two pints £30. What an absolute bargain. Marcy was our waitress. Bless her we didn't even give her chance to check back as we devoured our delicious burgers

Placed order online. Waited for an hour and a half of it being “in progress in the kitchen” and “driver waiting at restaurant” only for my order to be cancelled by the restaurant with no explanation. Furious!

Ryan was really nice and helpful! The food was also really really good, the vegan options are amazing! :)

philly cheese steak 4 roll not as advertised.

Forgot both drinks ordered - fries were cold, dry and unseasoned - Burger was paper thin, bun was huge - no onion in burger as in description but it did taste nice objectively - just not worth the price.