Based on 2.060 opinions finded in 4 websites
Based on 2.060 opinions finded in 4 websites
Opinions
Fantastic vegan burgers and great service. We went there a couple of times during our four day stay in Cardiff. Well worth it.
Gibfamily . 2025-04-07
MORE AT TripAdvisor
Didn’t read the reviews before coming but the overall review scores are accurate. I’ve eaten at most burger joints that there is as I love a good burger. This place is unfortunately average and that’s being generous. Staff were friendly it has to be said but like mentioned in previous reviews not very attentive, it wasn’t busy and there were several waiting staff just chatting etc. Maybe I just the chef on an off day but there’s no reason to return with several far better joints around.
JW . 2025-03-29
MORE AT TripAdvisor
Food was late, very cold and tasteless. Burgers were also stodgy and mostly tasted of beige. Burgers were also overpriced, definitely ‘quantity over quality’ in terms of portions.
Tomos J . 2025-03-28
MORE AT TripAdvisor
Amazing! Best place to eat in Cardiff, could not recommend more. Food was cooked perfectly and drinks were fabulous! My go to burger restaurant
Hayley Price . 2025-03-24
MORE AT TripAdvisor
En realidad no puedo comentar sobre la comida ya que no llegamos tan lejos como para recibirla. Llegamos para una reserva a las 6 pm pensando que tendríamos mucho tiempo antes de un espectáculo en la arena a las 7 . 30 . a las 7 . 05 comida aún no había llegado fueron informados, su pedido es el próximo ticket. Basado en la velocidad del servicio a nuestro alrededor, tuvimos que salir antes de que la comida incluso llegó una hora después de ordenar. Después de haber ahorrado el apetito por las hamburguesas, se agravó la decepción al tener hambre durante el espectáculo. Se podía decir que otras personas se enfrentaban a tiempos de espera similares, pero habrían apreciado los avisos. No se necesita mucho para un “lo siento, aprecio que haya reservado una mesa, pero estamos frente a una hora de espera en este momento”... parecía que estaban batiendo las opciones para llevar, aunque tal vez solo pedir comida para llevar y probablemente será más rápido.
Grahame C . 2025-03-24
MORE AT TripAdvisor
Lydia our server did amazing on her first day!!
shaun crowley . 2025-03-21
MORE AT Google
The food was delicious and patty melt burger was on notch! 🫧
Bharath Anand . 2025-03-20
MORE AT Google
It was an amazing experience. I had a lot of fun and the food was amazing
Zev . 2025-03-16
MORE AT Google
Very disgusting behaviour from the people who works there and they also request people on telegram to ask for the fake reviews to get their restaurant and they also tell you to send the screenshot but when u ask them about the money they will block you which I think is very cheap and disgusting behaviour from them.
Zain Ahmed . 2025-03-16
MORE AT Google
Fat Hippo Cardiff is an absolute gem for burger lovers! The burgers are juicy, flavorful, and cooked to perfection. The variety of toppings and sides, especially the loaded fries, are amazing. The atmosphere is casual and inviting, and the staff is friendly and attentive. If you’re in Cardiff and craving a great burger, this place is a must-visit. Highly recommended!
Nikhil Sunar . 2025-03-16
MORE AT Google
Burgers were all great, including the vegan option. Service was friendly and fast. Great option after the rugby match
Catrin Price . 2025-03-16
MORE AT Google
Great food, great experience, best restaurant I've been to ever
Felix Stovold . 2025-03-15
MORE AT Google
Beautiful place to eat. Very friendly and a very happy atmosphere and the food is exceptional. I am a big chicken fan. The chicken cooked and served here is probably the best place I have ate from. What you guys waiting for , join in and enjoy great food.
nooh saleh . 2025-03-15
MORE AT Google
Nell was great! Really good service and great food
lucas johnstone . 2025-03-14
MORE AT Google
Great time at fat hippo service speedy and food unreal. Nell was class
Lucy Dodd . 2025-03-14
MORE AT Google
It was a great experience i ordered classic America burger with a side of onion rings, the service was great and it didn’t take more than 10 mins to come, the place is affordable and loved the staff and the atmosphere 10/10.
Abundance Okeyelele . 2025-03-13
MORE AT Google
First visit to Fat Hippo for a 16th birthday lunch. Everyone in our group loved it. We ordered chicken, beef and vegan burgers, fries and coleslaw, beer, wine and shakes - everything was delish. Servings were huge and even the teens were stuffed. Please consider offering a single patty option on weekends to prevent waste! Unusually, service isn't included on the bill and we nearly missed this - the wait staff were great so don't forget to tip them. Highly recommended and will definitely be back.
Nicola Morgan . 2025-03-12
MORE AT Google
Brilliant food Perfectly presented and tasted amazing
Charlie Hill . 2025-03-12
MORE AT Google
Lush food. Torin was a good server. And has nice hair xoxo
clara dykes . 2025-03-10
MORE AT Google
Amazing, Food was the best so was our service, our waiter Torin was great, drinks was great, highly recommend
Oliver Hayden . 2025-03-10
MORE AT Google
We got the buffalo chicken fingers which were DIVINE! Best food we’ve had in wales so far! Staff was extremely friendly and everything was delicious.
Jordan Pruett . 2025-03-09
MORE AT Google
We had Ali serve us today. What a guy!! Thanks Ali!! Great value too 😊
Lyndsey Hall . 2025-03-09
MORE AT Google
Wow! Just wow! Went here for the first time and I've recently had to go dairy free and going to a burger place and eating vegan food it's usually same old! Just WOW! This place was amazing! Cocktails were cute and yummy! Could tell they were fresh and not artificial. The food was absolutely gorgeous! The rest of my party were eating meat and they absolutely loved their meals too! Would highly recommend! Staff were beautiful! Service was quick and cooked to perfection! Would highly recommend.
Shena Pierrot . 2025-03-09
MORE AT Google
Food was perfect. We were welcomed and seated by ali who was brilliant and made us feel welcomed.
kit ellwood . 2025-03-09
MORE AT Google
Sat outside, was a great location to watch the world go by. Service was friendly and didn't have to wait long. The Burger was amazing, very tasty and filling. The seasoned hand cut fries were a bit spicy, (I don't really eat spicy things) I also tried the Hot Honey Buffalo dip, that had a really strong spicy hit, didn't have to much of that. For two of us, 2 Americian burgers, fries & soda £35. Will definitely go back.
Monica Ridsdale . 2025-03-08
MORE AT Google
Absolutely insane 🍔 Highly recommend this lovely burger place!
Global_sX . 2025-03-08
MORE AT Google
Easily the greasiest place I've ever eaten and ive been to Greece. All the food deep fried to oblivion. Slippery floor upstairs probably from all the grease fumes pumping out of the kitchen. Way over priced for a few bugers
darren weir . 2025-03-04
MORE AT Google
Food was okay quality but nothing special & items missing (butter beer) 🫤
Ben . 2025-03-03
MORE AT Just Eat
Our server Hannah was lovely, polite and served with a smile. The food was tasty but (I don't think I've ever said this) I needed a smaller portion! I would of loved a dessert but there was no room.
Catherine Bevins . 2025-03-02
MORE AT Google
Good food, and great service from Hannah
Rob T . 2025-03-01
MORE AT Google
Super burgers. Would benefit from better draft selection.
Jonathan Powell . 2025-02-28
MORE AT Google
The service was really nice. Specially Ali was really nice to us serving us with food and drinks. The ambience was great.
Moosa Faisal . 2025-02-28
MORE AT Google
The service was great. It was our first visit we didn’t know much about the menu but the staff was really friendly and helpful and the food we had was absolutely amazing.
Altamash Abbas . 2025-02-28
MORE AT Google
Great food. Big portions. Pretty good value for money.
Tompo74 . 2025-02-27
MORE AT Google
Food was really late and then really cold. Really disappointed and won’t order again
Bethan . 2025-02-25
MORE AT Just Eat
A top-notch restaurant! The food was well-prepared, bursting with flavors, and served in generous portions. The service was excellent, making for a great meal.
Leo Rondon . 2025-02-24
MORE AT Google
Food took over 2 hours to arrive and was stone cold and damaged by the time we received it. terrible service
Anya . 2025-02-23
MORE AT Just Eat
Very tasty food here, staff was friendly. I just found the music to be on the loud side
Joyce De Jong . 2025-02-21
MORE AT Google
Great first experience. Ali was very attentive and the food was great! Really good quality and quantity for the affordable price!
Dan Lazenby . 2025-02-21
MORE AT Google
Thankyou Ali some serious scran
Lewis Frost . 2025-02-20
MORE AT Google
Great service. Ali was amazing! Good value too!
Jono Proctor . 2025-02-20
MORE AT Google
Service was charming! Thanks Ali :)
freya bennett . 2025-02-20
MORE AT Google
Food and service was amazing! Ali was really helpful
emily munroe . 2025-02-20
MORE AT Google
Popped in for a bite, lovely food great service from Marley and Jack
Joseph Davies . 2025-02-20
MORE AT Google
This place is brilliant, went twice within three days food is 10/10 Highly recommend
Alexander Lane . 2025-02-16
MORE AT Google
Lovely food and lovely service, our waitress Lois was exceptional nice and welcoming!
Emily Wynne . 2025-02-15
MORE AT Google
Another great fat hippo experience! Was served by Marley who sought out to make sure we got all our food and drinks in time and made it a whole lot better
Anna McFarlane . 2025-02-15
MORE AT Google
Delivery is a waste of time. Received Stone Cold 2hrs after ordering. Restaurant phone number goes to answerphone, so couldn't cancel or seek update. Zero Comms from rider or restaurant, which was really poor. Turns out the rider had bike issues, so our food was in transit for over an hour. £35 for burgers delivered stone cold due to delivery failure is poor. Refused refund as I'd given code to rider to check the food. VERY DISAPPOINTED.
J Hicks . 2025-02-15
MORE AT Google
Delivered Stone Cold 2hrs after Ordering. Restaurant phone number goes to answerphone. So couldn't cancel. Rider was out for over an hour and had bike issues, but absolutely no Comms from rider or restaurant, which is really poor. £35 for two burgers delivered Stone Cold after 2hrs due to delivery issues is just really cr@p. In dispute with Restaurant over refund.
Francesca . 2025-02-14
MORE AT Just Eat
First time visiting here for a special occasion, Marley was our server and was very accommodating and made our visit special. Food was lovely and hot, and challenging to finish 🤣. Will definitely be back.
keira w . 2025-02-14
MORE AT Google
Tastiest food I have ever eaten and very polite staff!!!! 😋
Bronwen . 2025-02-14
MORE AT Google
Lovely food and great service from Marley :)
Dylan Sara . 2025-02-14
MORE AT Google
Staff were so friendly, speedy and accommodating! Marley was our server, and they were so wonderful and friendly! Food was great as always! Had a great valentines night there with my partner!
Ezra Starbuck . 2025-02-14
MORE AT Google
Great staff and the food was good too.
Phil Muldoon . 2025-02-13
MORE AT Google
Sat for 35 minutes and didn’t even get served a drink, so left and went elsewhere.
Kieran Roberts . 2025-02-13
MORE AT Google
We have been served by Ali, the food and the atmosphere was great, but the service was on a 5 star level
saud alshamsi . 2025-02-12
MORE AT Google
Our server Ali was very helpful and friendly, the food was delicious and the vegan milkshake machine was finally working! 5 stars ✨
Amy D . 2025-02-12
MORE AT Google
Kate was absolutely delightful, food was incredible. Thank you! :)
Max Harvey . 2025-02-12
MORE AT Google
The burgers here are so good!! Staff are super friendly and helpful too!! Highly recommend if you’re a big fan of big burgers!
Tanatswa Tigere . 2025-02-11
MORE AT Google
Born slippy was probably the best thing I’ve put in my mouth! Our server Molly was super helpful and lovely, recommend fat hippo 10/10
Mathilda Martin . 2025-02-10
MORE AT Google
Great service, Good food would recommend
Finlay Fergusson . 2025-02-09
MORE AT Google
Got seated pretty quickly but it took 30 minutes for a server to come by and take our order. Got our food after an hour of waiting, my partners food was great but mine was not. We both had chicken sandwiches but mine tasted like grease and nothing else. Our server never checked on us so we couldn't get additional drinks and we had to find someone to pay our bill so we could leave. Overall was a mixed experience and I don't think we'll be back.
Maxi W . 2025-02-09
MORE AT Google
Kate our server was really lovely.
Amena Francis . 2025-02-09
MORE AT Google
Food was bloody brilliant. Best burger I've had in Cardiff. Kate was a lovely lass with great service
Ethan Osbaldstone . 2025-02-09
MORE AT Google
Delicious food - Ali was our waiter and brilliant.
Sarah S . 2025-02-08
MORE AT Google
Really lovely food & atmosphere. Our waiter was Ali & he was great. I think he should win the in-house competition
Harriet Rose . 2025-02-08
MORE AT Google
Very nice food and Ali gave great service & was very welcoming!
Sophie Kidby . 2025-02-07
MORE AT Google
Ali was very kind and helped when needed
Josh . 2025-02-07
MORE AT Google
There seemed to be mushrooms on my burger which weren’t listed in the menu and made what was a fairly nice burger very disappointing. Waited over an hour as well so the food was cold. For a burger costing £18 this was not worth the money unfortunately.
Suzanna . 2025-02-07
MORE AT Just Eat
Lovely Burger, with some amazing fries.
Matthew Fellows . 2025-02-06
MORE AT Google
Great service from jack and the other staff very helpful, stunning food. I love coming to the far hippo amazing food for the price !!!!
shaun goddard . 2025-02-05
MORE AT Google
Food great, service great only 4 star because it was a little cramped.
lee carter . 2025-02-05
MORE AT Google
Nice food, really helpful staff.
David Roberts . 2025-02-03
MORE AT Google
Amazing food with even better service! Talisha our server was super friendly and helpful! Very friendly atmosphere and nothing was ever too much for the staff
Maise Lewis . 2025-02-03
MORE AT TripAdvisor
Had a large table on Saturday for a friends birthday and was not disappointed. Brilliant food and amazing service! Was served by Talisha who was absolutely amazing and friendly, she made our night. Will definitely be returning!
Tomos Buchanan . 2025-02-03
MORE AT Google
Best place in Cardiff for a burger!! Lily our waitress went above & beyond. Her service was great & she was always on top of everything and did it with a smile :)
Olivia Bradshaw . 2025-02-01
MORE AT Google
I had a server named Mars i believe she was an extraordinary worker and she was very quick on her feet and her service was amazing
Giovanni Ajaero . 2025-02-01
MORE AT Google
Food was great, and we were served by Lily who was brilliant😁
CB . 2025-02-01
MORE AT Google
Food was amazing! Our server Marcey was engaging and made the experience. Atmosphere was nice, and music was good.
Harvey Llewellyn-Griffiths . 2025-01-31
MORE AT Google
Went here for my son's birthday. Great burger and sides. Loved it. Best in Cardiff
mike heath . 2025-01-31
MORE AT Google
great! served by Hannah she deserves a raise!
eleanor downing . 2025-01-31
MORE AT Google
Food slapped, the spicy pickle back is a trap. Thanks Marcy
Ethan Abbott . 2025-01-31
MORE AT Google
The service from Kate was awesome, and the food was delicious! Especially the Asian slaw.
Mathew Hill . 2025-01-30
MORE AT Google
Good music, tasty food and excellent service. If you are looking for somewhere to eat in Cardiff, this is a solid choice. Shout outs to Kate for the great service.
James Brake . 2025-01-30
MORE AT Google
great price, food was amazing, service was brilliant too very friendly especially our waitress kate, and loved the music playing the whole time
Jamie Morris . 2025-01-30
MORE AT Google
Visited earlier this week whilst visiting Cardiff for an event. We were served by Marcy who was incredibly personable and made our whole experience a complete joy. Would recommend over and over! And if you’re heading there ask for Marcy if she’s working!!
Jennifer Sangster . 2025-01-29
MORE AT Google
Ali was amazing, amazing wine, brilliant food!
Freya Sadler . 2025-01-29
MORE AT Google
Really lovely experience. Ali was a lovely server and kept checking on us and made sure we were happy throughout the whole meal and time we were there
Zeta Gutteridge . 2025-01-29
MORE AT Google
Ali was a absolute sweetheart and the food was unreal ! Best veggie burger I've had as a vegetarian of 12 years. Great staff and good food defo check this place out !
Nikita-rachael Simpson . 2025-01-29
MORE AT Google
Food was so good and tasty! We were served by Marcy today and she was an amazing server and so lovely, Ottilie loved chatting away to her.
Saffy Lawes . 2025-01-28
MORE AT Google
Had a great time, food was really good as well as a good variety of drinks. Our server Marcy was really nice and always had a smile. She's very persuasive with sauces and getting on a train to Bristol. One thing I would change is the volume of the blinking bell.
Jayden Harvey . 2025-01-28
MORE AT Google
Amazing food, great service 11/10 one of my new favourite spots
Dean Canning . 2025-01-28
MORE AT Google
Went in recently for food and it didn't disappoint 🤩 lovely vibe and service the entire night (special thanks to Marcy she was absolutely stunning and was really attentive)- would recommend!
Zoë . 2025-01-28
MORE AT Google
Marcy was great! Came with a group of friends for a birthday and had a lovely time.
Jordan Fellows . 2025-01-28
MORE AT Google
The Fat Hippo looked really promising from photos and other reviews on here, however the reality was disappointing. Service was relatively slow, drink choice was incredibly limited and the food was mediocre at best. A real shame. Only redeeming factor was the price, it is very reasonably priced for a restaurant in central Cardiff. Staff were friendly too.
Tom Marsh . 2025-01-28
MORE AT Google
nice food, big portion. very empty but lovely service from our server marcy.
Samir . 2025-01-28
MORE AT Google
Kate was a very attentive, friending waitress. Thank you.
Billie Hasell . 2025-01-27
MORE AT Google
Was really nice food, just took absolutely ages to be cooked and get to me.
Ollie . 2025-01-26
MORE AT Just Eat
We were so looking forward to this as people had raved about it. Unfortunately it was awful, we waited ages for the shakes & when they turned up they were missing all the toppings. Mine was actually spilled all down the side of the glass too. The food, well that took ages to arrive & was disappointing to say the least. Overcooked dry burgers, again mine was missing the chilli jam. Frickles didn’t arrive, we had to ask for them. When they did come they were very greasy. The nicest part of my meal was the slaw. We won’t be back so disappointed & it was overpriced. The staff were lovely but you could see they were stressed.
Kathryn W . 2025-01-26
MORE AT TripAdvisor
Marcy gave great service. Place is awesome for atmosphere, decent food.
MeatFeastBeast . 2025-01-26
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1498 Opinions
huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.
4129 Opinions
What a place.. amazing area lovely staff food delicious ... on a visit from Ireland.. well done we where all made feel very welcome...👍🥰☘🍺