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3.5

Based on 10 opinions finded in 1 websites

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Nº 1296 in 1625 in Cardiff

Nº 41 of 54 American in Cardiff

Score
OpinionsNoteTripAdvisor103.5

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went in for breakfast and was met with mixed feelings. my girlfriend ordered the salmon, egg and guacamole bagel to which they received their egg cold. i ordered the sweet chili chicken melt and there was way too much chicken to the point you could not even taste anything else. in my opinion, they could have added less chicken with more sauce and perhaps some fillings could have been added, such as salad or tomatoes. i personally didn’t like the fixed options, i think it would have been more fun to mix and match whatever you wanted inside your bagel but to each there own. overall, the food was good!! just wish there could have been more flexible options

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huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.

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Our daughter wanted to go here for her birthday, before bowling and cinema. We had chicken tenders meal. Our order was taken by a very helpful member of staff called Sally. We sat down and waited, not long after our food was delivered to our table by a helpful young lady, The food was freshly cooked and hot. The drinks are free refills. I will be happy to return to this restaurant.

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The person who served me at the bar (who seemed to be the manager) was awful; he verbally assaulted me for no reason and refused to serve me. I would not go again. The club itself was very small and not welcoming.

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I enjoyed my food but it was more expensive than I thought it would be