The Bagel Place in Cardiff

Food cold and items missing all the time they never get order right they are rushing to get orders out but don,t check everything.

Pulse Cardiff is one of the most poorly run, toxic venues in the city. It hides behind a reputation of being inclusive, but in reality, it’s inconsistent, discriminatory, and filled with power-tripping staff who create more problems than they solve. There is no real dress code policy, yet security regularly turns people away based on personal bias or how someone “looks” — while letting others in wearing costumes, casual clothes, or barely anything. It’s selective enforcement at best, outright discrimination at worst. The bar staff are rude and unprofessional, often overcharging people for basic mixers and getting defensive or aggressive when questioned about it. Reports of drinks being tampered with, watered down, or deliberately altered are not uncommon — and that is completely unacceptable. Management and security clearly lack training in both customer service and safety. There are multiple reports of victims being ignored, mocked, or accused of lying when trying to report harassment or unsafe situations. This is a venue that puts people at risk by refusing to take complaints seriously. Their inflated egos are clearly doing overtime to make up for whatever they’re lacking elsewhere — because there is zero professionalism, maturity, or respect shown to the people keeping the place open. For a place that claims to be a safe space, Pulse fails on every level — respect, accountability, consistency, and basic decency. It’s an embarrassment to Cardiff’s nightlife and to the LGBTQ+ community it pretends to support. I genuinely hope this place gets investigated, reported, and shut down. It doesn’t deserve the licence it holds.

This is the best Weather spoon I have ever been to. Food is top tier. Been there many times. With friends and family. The staff are all nice. Waiting is not that long it's average. Highly Recommended place.

It's not often that a burger makes a 5 star standard but the Shake Shack certainly makes food of the highest quality !! My only disappointment was the sticky toffee ice cream 🍦 .... sorry it was a fail 😔

huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.