Five Guys Cardiff in Cardiff

Customer service is good. The food was good and the place was tidy enough. The only downside is that it’s expensive compared to other food outlets.

Love the portion sizes! Must try

Five Guys in the Brewery Quarter is fantastic - great quality burgers with very lovely staff.

As always five guys delivers a bang up burger for way too much money but the coca cola free refills will always save them

Great food, unique but is pricey

What to expect from a chain burger joint. Good burger with any toppings you like and the amount and quality of fries excellent. Refillable sodas on the plus side too.

My first 5 guys and I came to the perfect spot to be my first 🤘😜 5 ⭐

It makes me drink a lot of cola, eat a lot of peanuts, eat a lot of potatoes... 3500 calories at a time... very fine but very cal 😃

Food is 😋😋😋 best burgers around. The restaurant is nice and chilled (I visited on a Sunday) but it was a bit messy. But it's all about the burger and it was magnificent.

Come to Cardif once a month, let me tell you, this is now my go to place for a burger, absolutely delicious. The 2 staff on where warm and welcoming, even though it was end of the day. Stunning Chreese burger, you pay for quality and thats what I got. Farewell to those other so called burger joints. I want Five guys from now on...... 🤔😂

I generally find this Five Guys to be clean and well-maintained. The quality of the food is excellent, though the prices are higher than at other similar places. The atmosphere can be a bit overwhelming at times due to the loud music, especially when the store is busy, which it often is. I had a positive experience when my order was incorrect, as the staff quickly offered to remake it and even provided a free drink, which was a nice touch. However, on a recent visit, I asked for a water cup and was met with a rather stern warning from the server, saying, 'Don't let me catch you getting something other than water.' This felt unnecessary and left a bad impression. Overall, the food is great, but the service can be hit or miss depending on who you interact with.

Staff really friendly and helpful, food was great

Ordering online made it so quick and easy to get our order. Delicious as always

My favourite place to go especially for a burger. Hands down the nicest burger I've ever tasted and really filling too. We always order chips alongside a burger and the chips portions are so big it's enough to feed both myself and my boyfriend. We sometimes order a milkshake which are again the best around. So tasty yet so filling. It is pricey but it's so worth it. You pay for what you get I guess and that is good quality food🔥

Really basic five guys basically. As an Italian all I can say is that it's HIGHLY overpriced for what it is

Our order was given to the wrong person and the staff were lovely, Inceredibly apologetic and even gave my partner a free milkshake while we waited for them to remake our food!

It’s Five Guys! Decent one ☝️ Clean tidy & the girl who severed me gave me great customer service alongside the pick up area. Food was quick overall experience 5/5

Packed after a gig at the principality Stadium, but the queue went down quickly and the staff were really friendly. No compromise on quality of food even though it was almost midnight, apart from the milkshakes which I’m guessing were being churned out so fast that they didn’t have as solid a usual feel. Plenty of seating outside and we were able to get a decent table to enjoy.

Late night meal after the Taylor Swift concert. Very busy but the service is really fast from helpful efficient staff. Always good quality food.

The place was pretty much empty with bizarrely heavy music playing considering it was late Sunday afternoon, sunny and the rest of Cardiff was chilling. Service was swift and friendly. Ordered bacon cheeseburger, fries and a shake which came to just over £20 so I had high expectations. When My order arrived fairly quickly the bun was really cold like it had just come out of a fridge and the burger patties were dry and really lacked flavour, the bacon likewise, the cheese was ok but there was an awful lot of it. The fries portion was big but they were not at all crisp and you would have struggled to find more than half a dozen that were over an inch long. The shake was underwhelming, not much better than a McDonald's and certainly not worth the high price. Can't say I'll be going there again. As a final note the toilets were surprisingly dirty considering how quiet the restaurant was.

Not a great first visit, ordered a BLT,bacon was burnt and inedible. Very pricey for what it was. Bathroom facilities needed attending to also. Won't visit again.

Good food with very friendly service. Very expensive for what you get, to be honest

Food always banging. Bag of fries can feed a family of 4

Instant service, neat and tidy premises. The outside seating area has got a cool vibe to sit and relax with some live music audible from clubs next door. Lovely to relax on a sunny day.

Visited on 5/5 when Bruce Springsteen was playing at the Principality Stadium. Thousands of fans looking for food. The team were very busy, Yes there was a slight delay in getting our order but was only about 10 - 15 mins which was more than acceptable. Order was correct Burgers and fries were hot and we enjoyed our meal. Well done to all the staff, as a hospitality manager you all did a brilliant job 👏

Food was stunning staff friendly and quick

Went to this particular five guys today, wasn’t disappointed, great food and service. Daughter tried it for the first time and smiled all the way through eating the burger, knew it would be a winner

A slice of Americana and always great.

Great place to have a burger. More expensive than other fast food burger restaurants but much better quality and you get a lot more chips too. I had the cheeseburger which was delicious. Definitely recommend this restaurant. Staff were friendly and efficient.

A strong candidate in the fast food industry but prices are a tad bit too high for consistent five guys feasting. Large fries can be finished in 2 sittings, instead of 4 as advertised. Bacon cheeseburgers are consistently tasty and I would recommend, but again the prices are not too affordable for a frequent customer

Bacon milkshake was fun and actually delicious with crispy bacon bits. Food was also great, fresh and good quality. Son loved the five guys mayonnaise. However some (but not all) vending drinks were overly watery, and the milkshake took 25 minutes to make.

Group of males taking Cocaine in the toilets, very dirty inside - up the stairs - tables. That said the staff were lovely and friendly.

Fab Food 🍔🍟 and Lovely, helpful staff 🩶 Had Little Hamburger with Lettuce 🥬 Pickles 🥒 Fresh Onions 🧅 and Green Peppers 🫑 with BBQ Sauce 🤎 It was just Fantastic 🤤 Shared a Medium Fries, was plenty for two and they were gorgeous 🍟 Refill Fizzy Drinks too 🥤 I was given the wrong Burger but they rushed a replacement through within about 3 minutes 🤷🏼‍♀️ Very impressed 👍🏼 The only thing wrong with my visit was not having one of their Milkshakes 🧋 - next time ❤️ Can't wait to go again 🥰

By far the best fast food burger around, so much better than maccys. Always go for a hotdog or the double bacon cheeseburger with cajun fries. The Best!

Best fast food burger, hands down.

Paid for quick service with Uber eats plus tip, and they allocate the job to a driver with a BICYCLE despite me living 5 miles away! Food 2 hours late and driver can't speak English and is stopped in some random street nowhere near my address or route! Fortunately had full refund.

Food good but 20 quid for a burger drink and fries is a rip off!

Decent grub but wont return as way overpriced. Staff were working hard and kitchen looking clean

Food was delicious. Really impressed for what I thought was gunna be similar to McDonald's. Chip portions are massive but the friendly assistant at the counter didn't let us unnecessarily spend and gave us a suggestion for the 2adults 6kids which was pretty spot on. Only downside really was the milkshakes not being available. Burgers were on the higher price end but not extortionate for the quality. Some menus on the table would have been nice to make ordering for large groups easier.

Food was just amazing and our milkshakes.

'Security' very intimidating..Purchased about £20 of food and drink. However, extremely taken aback by the aggressive nature of the staff and the door staff. Really intimidating. I was polite and sound throughout yet person with long grey beard threatened me. It's a fast food place yet violence was suggested. Absolutely gob smacked. Will go there tomorrow to confront this behaviour

We placed an order totally to £42.25 at 7:09pm and we received the order at 7:58pm. We stayed near the counter waiting for our order, asked about it a couple of times. They kept giving the deliveries to Just Eat and Deliveroo personnel and people who came after us but failed to give our order. They just did not care and their attitude was we don’t care that you had to wait for this much time and gave an explanation that their system is responsible for the delay. The whole experience was traumatic and we will never come back to the city centre branch. They need to fix their systems and their attitude.

My burger was cold and I ate it off the floor on my knees because there were no sears left! I felt embarrassed and like I was the dirt on the floor that they hadn’t cleaned 🧹

Always get the single patty, think about the ratios

The janitor treated me inappropriately and in an unethical way

This is not to be compared to fast food burger chains. The selection is plentiful build your own burgers, the quality, freshness and taste of the food we had was excellent. Lots of options to make your burger special. The fries were lovely one tip a regular portion is more than enough for two people also if you like hot spices try the HOT SAUCE Stunning. The price is reasonable for the quality we had two burgers with lots of options a portion of fries and two Glorious milkshakes for £35.00. Next time we are back in Cardiff will definitely be calling.

This is not to be compared to fast food burger chains. The selection is plentiful build your own burgers, the quality, freshness and taste of the food we had was excellent. Lots of options to make your burger special. The fries were lovely one tip a regular portion is more than enough for two people also if you like hot spices try the HOT SAUCE Stunning. The price is reasonable for the quality we had two burgers with lots of options a portion of fries and two Glorious milkshakes for £35.00. Next time we are back in Cardiff will definitely be calling.

Delicious burgers and awesome fries. Five Guys do a limited menu with lots of custom options, and do it really well. A lack of plant based options but the most comprehensive soft drinks selection I've ever seen (and the only place I've found outside Germany to have Mezzo Mix on tap). Friendly, helpful staff.

Really good quality food, always find it overpriced but tasted good and service was friendly and quick.

My mate and I were in Cardiff for a 'Tailgunner' gig at Fuel Rock Club recently. We stopped at 5 Guys for a burger and fries before the show. 5 Guys is always good - been to the Exeter branch too. Burgers are great, delicious and filling ... and on top of that you get a shed-load of fries. It was just us in there and maybe one other table, so the atmosphere was a bit quiet, which just meant we got served more quickly. There are 'monkey-nuts' to munch on while you wait for your custom order to be cooked and served, so that was cool. The only slight criticism of 5 Guys is the price ... £20 for a burger, fries and a soft drink is a lot. Even for higher end burger restaurants. I get the food inflation thing, but £20? Hmmmm. Still, it's a great burger.

If you like burgers, you definetly to try one here).

Was here on the same day as the Wales vs Barbarians match about 2 hours before kick off, the place was absolutely rammed so was expecting a bit of a wait. Fair play, they had everything running smoothly, food was quick, tasty, no mistakes. Makes a change from other places in town on a match day.

Bit pricey for fast food but it is free soda refills and a good amount of options and they fill the bag with Fries so you don't leave hungry or thirsty. The staff are alway polite, friendly and helpful.

I'm a happy man!!! Five Guys food is simply amazing, you gotta go get some....Done!!!

Food was great! Service was pretty good very busy and a longer then expected wait and felt almost rushed out of there, however was on match day so can be forgiven for that

Good food, rapid service. Fantastic fries.

Staff are really friendly, food was excellent, good choice of soft drinks. Slightly on the expensive side of fast food - but it’s 100% worth every penny!

Great burgers and loads of fries

Love the burgers here, yes it is expensive, but as a rare treat it's worth it. Still great quality, full of flavour burgers. Their bacon cheeseburgers are great. Good to see the peanuts back too 😁 Update still fab, consistent burgers over the years.

1st time at Five Guys and I wasn't disappointed. The burgers was so filling that I didn't need to eat my chips. The portions of chips were amazing and had my monies worth. The chips was so tasty and never had them like that before. Don't get me wrong it's pricey but it's so worth the money! The milkshakes were lush. My kids enjoyed their burgers too and i dare say that the burgers here are better than mcdonalds in taste and feeling full. Normally with mcdonalds I have to order another burger to feel full.

My daughter loves it. Tasty burgers and waaaaaay too many chips. Also, they sell beer. As good a "chain" burger as you will find.

Great food and tasted amazing. Very friendly service and staff. The only issue I had was every table was wobbly and someone else had the same issue as they tipped their drink

Was ok for thr most part. Burger was great but the fries a bit on the dry side

The best 5 guys have been to .. Don't forget to ask for your extra bacon & cheese , lots of bacon 🙌🏻

Average Five guys, same experience as any other five guys

First time visiting this past Sunday morning. The lad helping us out was amazing. We hadn't tried out 5 guys yet and he explained everything to us- and was so amazingly friendly! We left feeling so happy and super chuft with the service he provided. We didn't get the guys name who helped us, but he was amazing!

Hamburguesas tipo fast food pero con un punto más de calidad que las clásicas. Les puedes añadir un montón de toppings sin coste adicional. La preparación es rápida. Puedes rellenar la bebida tantas veces como quieras y tienes una enorme variedad de sabores. Precios razonables.

The shakes at Five Guys are an absolute delight for your taste buds! Creamy, rich, and incredibly satisfying, these shakes are a perfect indulgence. The range of flavors is impressive, catering to both classic and adventurous palates. The shakes are made with high-quality ingredients, ensuring a smooth and flavorful experience with every sip. Whether you're pairing them with a burger or enjoying one on its own, Five Guys shakes are a treat that will leave you craving for more. The friendly staff and laid-back ambiance make it even better. Don't miss out on trying these shakes – they're the perfect sweet ending to your Five Guys meal!

The Milkshake is great. The large fries here are not crispy at all and tastes bitter, maybe overcooked. The staff are very nice and replaced them with newly fried ones, unfortunately still tastes the same. It doesn’t feel like Five Guys fries which are undoubtedly fabulous.

Glorified Wimpy, McDonald's etc etc. Can't say I enjoyed being there or eating the mediocre burger, although the strawberry milkshake was ok.

By far the most amazing burger I've ever had the pleasure to consume! Simply better than anything else!!

Amazing burgers, truly the best I've ever tasted.

Very good as far as fast food goes despite high price, would avoid bacon in the burgers though, dry crispy and little flavour added

البرقر عادي مختلف عن باقي فروع فايف قايز ، السعر مرتفع ، مكانه في وسط بارات لايصلح للعوائل بالليل.

Best burger, staff friendly and able to communicate well even gho I'm deaf, other than that, we having a blast 🤟

Love this place. Burgers are the best I've tasted any other restaurants who can beat this please let me know and I will 100% try it

I saw the meaning of life first time I tried the fries

Worse than McD, dreadful experience with dry burgers and uncleared tables all over.

Great burgers! Most likely my favourite fast food ones. Great choice of toppings for them.

The usual five guys experience.

Great service, shout out to Shak

Expensive i struggle to justify the cost .

Great if you want a burger, not for anything else.

I’ve traditionally only been to Five Guys at the end of gigs or events so it’s usually busy. As such, I’m not expecting all the tables to be in the right place or all the sauce sachets to be filled up. In truth, because I’ve been after events, it tends to be busy and the staff run ragged but they are still nice, polite and the food is served quickly and cooked well. It’s brilliant comfort food at the end of the night, found at the end of Caroline Street. Get it in yer gob!

Nice experience quick service by Vaibhav . Well maintained quality of food.

I enjoy an overpriced 5guys very much. And who can argue with all you can eat dry roasted monkey nuts I extend a word of advice to the management though. You need to stop the hordes of delivery cyclists sitting on your front steps. Looks very unwelcoming

Super service and lovely food but a little dirty inside

Pretty typical of every Five Guys I should imagine. Super friendly service this time. Am I the only one who can't operate the drinks machines, though, or are they broken?

As always, the best burger in town. Expensive but fantastic.

Nice burgers and fries but at a price. Would use again but only on a special occasion. Two burgers, fries and a drink came to £37. No wonder it was nearly empty of customers when we visited.

Lovely food, friendly staff. Unfortunately very loud, messy, due to drunk youngsters. On a Saturday afternoon it would be beneficial to have security staff on shift.

It’s 5 Guys - the food is excellent. Shout out to the consistently awesome shakes. Reviewing because the service here is so good - the staff are genuinely friendly and engaging, which is impressive given that this is a chain restaurant in the middle of a major city centre’s brewery quarter, so I am guessing they get a lot of grief and it’s very busy! It’s always our fallback for somewhere when we want fast food that is still superb.

Fries over salted. Food not worth anywhere near what they charge for it. Lime flavoured coke is not sprite

Outstanding burgers, chips are ridiculously large and drinks are free refills. You do need a small mortgage or loan to pay but they are lovely. Burgers are around £9/£10 then chips start at £4 and drinks are £4.15

Food was sub par I feel like Burger King is much better and far cheaper

Food I put 4 stars because I loved the fries 🍟. They offer two options, cajun and salted. We ordered the salted and went for a regular serving and that was huge. I wonder what a large serving looks like. We love that they use real potatoes, none of that horrid synthetic stuff you get from other fast food chains that start with M or B or K. But they are cooked in Peanut oil, so if you have an allergy, please stay far away. We did not like the bacon double cheese burger, my daughter said that it was dry and she loved bacon but not this one. If you are vegetarian, they have veggie Sandwiches with or without cheese. They taste delicious with cheese but as I am now dairy intolerant I had mine without and it was not so tasty. The food is very pricey so my daughter was disappointed 😥 but said that she will return just for the fries and refillable drinks. The service was excellent

Always come here to end my my night out with a fat burger 😋 Fast service, lovely food

Brandon and noah were brilliant never experienced such good service. 5 stars

Standard five guys, over priced for a burger and chips.

Food was nice and there was really good service. They do a bacon 🥓🥓🥓 (yes BACON) milkshake here, save yourself some money and DON'T get one no matter how curious you may be. It is every bit as wrong as it sounds!