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3.8

Based on 2.500 opinions finded in 5 websites

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Nº 1110 in 1625 in Cardiff

Nº 32 of 54 American in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..cookedhashmeatsausageoldcokechickenchillipaypotatobunporkchocolatesaladcheesecoffeebacononioneggs

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Lovely staff and food and milkshakes that you keep coming back for. Could recommend this place enough.

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Cerys Earls . 2024-10-10

MORE AT Google

Great service on a busy day. Food very tasty.

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Hywel Willmot . 2024-10-06

MORE AT Google

They had very slow service. The food was not worth the money!! Overpriced as well.

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Sumy Biswas . 2024-09-29

MORE AT Google

The food was really nice, but expensive, it cost me £17 for a burger and fries, didn't include a drink

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David Sargent . 2024-09-08

MORE AT Google

Really stripped back the menu since I was here last. There used to be far more gluten free options and now there are only two options for burgers. It cost almost £20 for a burger, fries, and a drink. It was okay but not what I'd expect from something costing that much.

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Darkefyres . 2024-09-07

MORE AT Google

A pit-stop for lunch. Burger was so good, and the loaded waffles were fab (nicer I think than the loaded fries). Milkshakes are amazing. You order on the app and it is brought to the table. Slightly on the higher price side, but it was really tasty.

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Carolyn Goulding . 2024-09-06

MORE AT Google

Food is always bang on, can't say I've ever had a bad meal. Seasoned fries are lovely, as are the burgers which are nice and juicy.

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Laura Mcnamee . 2024-09-05

MORE AT Google

Had the texan burger with filthy waffle fries ( cheese and Bacon ) and my wife just had the filthy fries. Both a milkshake me chocolate and my wife strawberry. Food was incredible and literally one of the best milkshakes I've had in the UK. So a little pricey but big portions of food, and very tasty. I would recommend this place as they have good options such as chicken wings, hot dogs etc for the whole family.

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David Lebeau . 2024-09-03

MORE AT Google

Excellent staff, very helpful polite and friendly. The service was quick and our food was delivered with a smile. I can only rate what I had which was The Cheesy Burger with a side of seasoned fries and coleslaw with Sprite to drink followed by a Vegan Lotus Biscof Milkshake. Everything was lovely, though my one complaint would be that my beef patties were overcooked and dry (but that's personal preference), the fries and coleslaw were very tasty and the vegan Biscof milkshake was delicious. All in all a very good dining experience.

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Sarah Walecki . 2024-08-27

MORE AT Google

Staff is friendly Food is rather expensive

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KC . 2024-08-10

MORE AT Google

Amazing and quick service and delicious food

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jjpl_np . 2024-08-05

MORE AT Google

really disappointed today, fire alarm went off and could not be turned off, staff expected us to sit and have food with the alarm killing our ears, when asked for £70 refund told has to wait 10 days to get back and no apology

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Tracy Evans . 2024-08-04

MORE AT Google

Cracking food, friendly service 👍🏻

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Owen Brown . 2024-07-31

MORE AT Google

A typical American diner serving American food. Food was tasty but very heavy which is great as its good value for money. We came on a weekend where it was very busy and it wasnt that much of a long wait which we appreciated.

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Aleina Allen . 2024-07-30

MORE AT Google

Staff were very helpful and the quality of everything we tried was amazing, 10/10 great little american experience in Cardiff (better that slims next door)

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TheContentConnoisseur . 2024-07-06

MORE AT Google

I don't like to give Ed's Diner a low score... because I have had really nice meals here over the last few years... But our most recent trip was a bit of a letdown. My meal was great, as was our friend's meal... but my wife's could have ended badly, as her chicken wings were very undercooked. We were told by staff that the wings are pre-cooked and then reheated in the restaurant, so maybe we shouldn't blame the staff here... But the wings were raw in the middle, with blood clearly visible inside. So, maybe a quick check of the food before serving is needed, some quality control. It won't put us off eating here as the food is almost always good quality... But we will be avoiding the chicken wings in the future.

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Nick Baker . 2024-07-02

MORE AT Google

I honestly can't recommend this place as there are other places in Cardiff that provide better burger's or similar food with better prices. What gives this two stars is the cool theme you get and the milkshakes are pretty good (they will fill you up) but as an overall burger or fast food/restaurant/ American diner it's just not good quality for the price. This review would get 4 maybe even 5 stars if the prices were better. If you want a better burger experience just go out the door and walk 2 mins to grazing shed, if you want better chicken legitimate next door is ideal (even though that's a bit pricey too) or walk to Popeye or wing. Overall if you NEVER been to an eds diner and want the novelty of eating in a place like that...then sure go visit it once! Just get a milkshake, and just be careful what else you order as it might be too much food and cost. If you been before this one is ok, and if you love eds diner then I'm sure my review won't even matter so go ahead and knock yourself out with this one I guess. Oh also there's no toilet, but there one round the corner so that's not an issue, it's not their fault.

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Gareth While . 2024-06-28

MORE AT Google

Overall great experience. Really liked the 50s vibe. Great work from Jose and his team.

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A 20 . 2024-06-19

MORE AT Google

Please don’t visit. Poor quality & overcooked burgers nearly burnt and not edible was my experience. Trying to contact Jose the manager to respond to an email is harder than trying to find a needle in a haystack. Awful customer service. Good luck if you visit

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James Wilcox . 2024-06-04

MORE AT Google

Please don’t visit. Poor quality & overcooked burgers nearly burnt and not edible was my experience. Trying to contact Jose the manager to respond to an email is harder than trying to find a needle in a haystack. Awful customer service. Good luck if you visit

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James W . 2024-06-04

MORE AT TripAdvisor

Well... I mean where do I start! We sat down on a wonky table, we were greated I'll give them that!. We ordered on the QR code 2 full breakfasts .. 3 bacon, 2 hash browns, 1 sausage, 2 eggs, 2 pancakes, beans, and maple syrup... Well... What came out was shocking and tbh don't think I would feed it to my worst enemy!. 2 rashers of bacon cremated and cold but not the 3 it should have been. 1 cold sausage, 2 Luke warm eggs and hash browns and a bowl of bean juice! And possibly 4 beans that I counted 🤣. Now, we got the attention of the reason serving and asked for some more beans and this was just juice.. his reply was priceless! " Yeah I thought that too!" Marvelous! If you thought that why did you serve it. We also asked for the extra rashers of bacon for our meals that were missing.. and well, by the looks on the cooks face you'd have thought I'd asked him for the clothes off his back.. Anyway 2 mins later a pot of actual baked beans arrived.. still cold! And another 2 rashers of cold bacon.. As you can imagine it was minging.. won't be rushing back. It's basically pay for your cold food and the rest is self service! If that's what you're into this is the place for you

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Louf . 2024-06-04

MORE AT TripAdvisor

The milkshakes are banging especially the mint and caramel mix which isn’t made anymore but more than half the time I order there’s always a clump of hair or dust in it. They don’t clean at all by looking at the state of the lamps and the staff don’t wear hair nets or even a hat to protect the food

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Seren . 2024-05-09

MORE AT Google

I went yesterday (5th may)with my friend and my Brothers before the Bruce Springsteen concert. Both my friend and i use a wheelchair. we we made very welcome. The waitress was very nice and very helpful. Food was lovely too 😋.

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Debbie Thorne . 2024-05-06

MORE AT Google

One of the nicest blue burgers I've had in a long time

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Jason Glen . 2024-05-05

MORE AT Google

The food is incredibly delicious and worth for money. Staff working very fast to manage the space. But you will face a long queue even in the weekdays.

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Nwe A . 2024-05-02

MORE AT TripAdvisor

Really disappointed, I wanted a burger with no cheese for my dad, but was told it would not be possible as they cant change menu items. Staff seemed uninterested. Just wanted a plain burger, didnt think it would be hard

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Eli Davies . 2024-04-30

MORE AT Google

This was my first and certainly my last visit here. We had to wait an hour for our food to arrive even though it wasn’t buys at all, the staff were doing nothing! When the food finally came I noticed that my cup had a hole in it, the food wasn’t very nice and the paint on the walls were pealing off. I recommend not going here as you are wasting your time.

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samanthapurnell . 2024-04-27

MORE AT TripAdvisor

Came here with friends from work, was served by the lovely Niah (Apologies if misspelt). I was the liability of the group with multiple dietary requirements. The service we received was amazing! Niah was very informative, gave me a tablet to note my dietary requirements to assist with menu choices, and came back to the table to ensure everything was OK and to update us if and when needed. The customer service level really was above and beyond. It was truly appreciated, as i get anxious eating out. She is a credit to the company, i will definitely go there again, and I highly recommend! Thankyou! ^_^

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Kezzi_92 . 2024-04-14

MORE AT TripAdvisor

Great food Grandson loved his huge milkshake!! They even topped a mini one with cream and cookies for our younger grandaughter. Young guy who served us was really helpful and pleasant . Food arrived quickly and was delicious. Enjoyed by all

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Caroline West . 2024-04-06

MORE AT Google

Had a burger that was the size of a mcdonalds cheese burger, delicious but tiny. Had mac'n'cheese as a side, macaroni was over cooked and mushy. Service could have been better, polite but a smile goes a long way especially when dealing with children. Not the worst experience but will not be my first choice.

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James Watkins . 2024-04-04

MORE AT Google

We have been here before and really enjoyed it..so thought we'd repeat the experience and it was great, we ordered at the table via the QR code ..very quick and easy, the food was lovely and the servers were very pleasant. 2nd visit, 2nd great experience 👍👍👍

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Simon Brereton . 2024-03-30

MORE AT Google

We stopped here for lunch on my partners birthday. After many times of walking past over the past year or so thinking it looks like a good place to eat we decided to try Ed’s Out! We were not disappointed. Fast service, hot and tasty food, amazing milkshakes. We ordered 1x Burger, onion rings, 1x Bacon Hotdog, 1x Strawberry milkshake and 1x Oreo Milkshake. Incredibly friendly staff, young female waitress in particular (unsure of her name!) We were explaining how we were staying at the secret garden glamping and she shared that she had stayed there also and hoped we had a great time! If you’re reading this thank you for great service! :)

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WelshgirlShan . 2024-03-28

MORE AT TripAdvisor

Stopped in for some lunch on our day out in Cardiff City centre. Food was lovely as was the atmosphere and the member of staff who served us particularly was very friendly, even wished us a happy anniversary! Would recommend 😁

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Ellie H . 2024-03-25

MORE AT Google

We're very careful about dietary requirements. Took real care and gave great service. Took allergies seriously. Can't ask for better.

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Caroline Venter . 2024-03-23

MORE AT Google

Food was not good this time. Usually better than this. Had the full breakfast. Mushrooms cold, tinned and insipid possibly boiled or microwaved at some point. Hash browns greasy and overcooked. Toast barely cooked. Sqdly crossed off the list now. Not table checked but limited staff on floor who were busy.

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Victoria C . 2024-03-21

MORE AT Google

It was great after the rugby, I liked it.

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Marc Ross . 2024-03-16

MORE AT Google

Lio was great and the food was nice !

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Cariad Roberts . 2024-03-15

MORE AT Google

Food was absolutely amazing, server (lio) was very nice and the overall vibe of the place is very homey and very American Diner

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Harrister 150405 . 2024-03-15

MORE AT Google

Great food and service from Lio :)

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B Lisles . 2024-03-15

MORE AT Google

Good food, good music, nice staff (Thanks Lio!!!)

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Mili Ruthven . 2024-03-15

MORE AT Google

José was a really welcoming host and did an amazing job taking care of us, would definitely come back just for his smile and suave demeanor

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Your Best Friend Will . 2024-03-12

MORE AT Google

José was very welcoming and friendly throughout my time here. The food and milkshake was incredible and the staff were all great, with José being particularly outstanding! Will definitely be back!

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Gareth Owens . 2024-03-12

MORE AT Google

Great food at a reasonable price and excellent, friendly service from Jose. Was overall a nice experience and would recommend!

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Varun Thapa . 2024-03-12

MORE AT Google

Good food and atmosphere! Jose in particular really made our experience great as he was attentive and nice😊 will definitely be back soon

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Mahira Choudhury . 2024-03-12

MORE AT Google

Jose was are waiter today and I must say his customer service was amazing 👏 he was kind and collected also very smartly dressed would recommend to a friend or 2 one of the top places in the building 🥳

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catting puggo . 2024-03-12

MORE AT Google

Friendly fast service, Ross was really helpful and friendly.

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Arrow Oak . 2024-03-09

MORE AT Google

Lovely welcome by Ross - very helpful and food was lovely. Great quick service and would recommend. Will definitely visit again thanks

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Krystina Norton . 2024-03-09

MORE AT Google

Great experience at Ed’s Ross was really welcoming and friendly food was lovely and the milkshake was great definitely recommend if you come to Cardiff.

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Faith Cliff . 2024-03-09

MORE AT Google

It was my first time dining at Ed's Diner, and I am confident I will be back because of the excellent food and service! One of the waiters, Ross, was extremely helpful.

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nathan davies . 2024-03-09

MORE AT Google

Great experience at Ed’s. First time dining here and will defiantly be back, Ross our waiter was friendly from the second we arrived and made us feel welcome. He defiantly made our experience even better.

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Abbey Cliff . 2024-03-09

MORE AT Google

Ross was accommodating and very friendly/helpful

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craig bugby . 2024-03-09

MORE AT Google

Ross our server was very attentive. Served quickly. Ross very efficient and friendly. Definitely be back.

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Julie Squire . 2024-03-09

MORE AT Google

Ross has really good customer service and good product knowledge

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Rachel Bradley . 2024-03-09

MORE AT Google

Great, loved it- Ross had amazing service

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awazz . 2024-03-09

MORE AT Google

Lovely service amazing food 👍 Ross was a lovely waiter

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Efan Langford . 2024-03-09

MORE AT Google

Good food, lovely place in the heart of st davids centre. Ross was… amazing; loved the experience :)

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James Lacey . 2024-03-09

MORE AT Google

Great food and atmosphere, friendly staff Ross was quick to take our order, and made our visit great. 100%recoomend a visit.

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Katie Vowles . 2024-03-09

MORE AT Google

Great food, service and lovely staff. Ross was very helpful and friendly

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Kirsty White . 2024-03-09

MORE AT Google

Just visited here and Ross was amazing, his customer service with fab and he was so kind. Whoever comes here ask for Ross.

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Kerryleigh Trembath . 2024-03-09

MORE AT Google

Ross was iconic as a server, really good food and drinks

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Erin Pitten . 2024-03-09

MORE AT Google

Great food, great atmosphere. I do like Eds diner for a place to stop for food, amazing staff very nice.

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dave abbley . 2024-03-09

MORE AT Google

There is always an amazing atmosphere in the restaurant and the food was delicious. Ross and the second server were amazing with their service.

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Callum . 2024-03-09

MORE AT Google

Great service, really friendly.

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tracey mardon . 2024-03-09

MORE AT Google

Jose served us today... absolutely fab service, so helpful

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Richard Hulmes . 2024-03-09

MORE AT Google

Amazing service offered a free shake for a free review and food was lovely

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Afonso Felix . 2024-03-08

MORE AT Google

Super friendly staff and quick service, a very enjoyable experience, with delicious milkshakes served by Ross. Would recommend!

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Lucy F . 2024-03-06

MORE AT TripAdvisor

Ross was kind and the food was awesome me and my friends really enjoyed it.

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Hydro Hedgehog . 2024-03-06

MORE AT Google

Ross was polite and efficient and all around amazing!

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Owen Cadman . 2024-03-04

MORE AT Google

Great service, daughter loved the oreo shake. 😀

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RIZZ0100 . 2024-03-03

MORE AT Google

Great servise with a smile short wait for Food and tasty breakfast

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Lydia Worbey . 2024-03-03

MORE AT Google

Been here a few times staff are always friendly Amazing food and an amazing atmosphere

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Joshua Evans . 2024-03-03

MORE AT Google

Good menu, good family restaurant

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Dougy Bailey . 2024-03-03

MORE AT Google

Lio was very welcoming and provided excellent customer service. Would definitely come here again!

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Tyler Evans . 2024-03-03

MORE AT Google

Ross gave us very good customer service

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Babin Roka . 2024-03-03

MORE AT Google

Ross served us was very lovely. Great food !! Would come back

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Aimee Bailey . 2024-03-03

MORE AT Google

The food was divine, the burger was beyond succulent and satisfied my hunger. Additionally, the service from our server Leo was pleasant and professionally quick paced. Definitely a restaurant to visit!

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sarah seremwe . 2024-03-03

MORE AT Google

Really good service from Lio and amazing food.

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Rhys Doel . 2024-03-03

MORE AT Google

Beautiful good great service by lio

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Michael Green . 2024-03-03

MORE AT Google

Quick service, amazing food and Ross was great.

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Holly Hale . 2024-03-03

MORE AT Google

Clean environment, lovely staff & a pleasant atmosphere! Will come back again :)

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Lloyd Bader . 2024-03-03

MORE AT Google

The shake is lovely. The service was nice and friendly.

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om jones . 2024-03-03

MORE AT Google

Great place, lovely staff. We will be back :)

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Lucy Wharmby . 2024-03-03

MORE AT Google

We come to Ed’s Diner for Lunch on a Sunday afternoon. Tosin was our waitress and greeted us at the front door and showed us to our seats, she was very welcoming and polite. The restaurant was relatively empty, but the atmosphere was very relaxed and pleasant to be within. Our food was delivered by Tosin in a timely manner, was piping hot and delicious too. Would definitely recommend anyone in the area to visit Ed’s if they’re looking for a delicious lunch and pleasant experience. Big thanks to Tosin our waitress and the kitchen staff too!

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Sam Harris . 2024-03-03

MORE AT Google

Lovely staff and service , brilliant diner

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Whambyy . 2024-03-03

MORE AT Google

Its been a few years since I visited ed's diner, and the food was always great, but on my recent visit I have to say the food quality was very poor, even the cheese on top of the burger wasn't melted, just a hard square peace, just seems to have gone down hill

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Steve . 2024-03-02

MORE AT Google

fantastic diner, great 50’s decor and delicious food. will always be back for another greasy burger. didn’t cost me like five guys either!

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Tea Pickering . 2024-02-19

MORE AT Google

Great place for milkshakes and to spend fre time. Joze was super welcoming

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Vrinder DOE . 2024-02-19

MORE AT Google

Shocker… bacon shrivelled and tiny, eggs ver done and hard, hash browns were literally brown… very poor.. can’t get the basics right

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925rogerk . 2024-02-18

MORE AT TripAdvisor

Fun diner experience, great location for breakfast. Great service and food

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Jack Darryl . 2024-02-16

MORE AT Google

Was really impressed by the range of vegan options. I enjoyed the buffalo (not) chicken burger, can't remember its exact name. Waffle fries were so so good and good portions for the price!

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Emily . 2024-01-17

MORE AT Google

We went at a quiet time to be fair but it was good service, good food and reasonable prices and luckily they had dairy free alternatives for the milkshakes

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Jane Turner . 2024-01-16

MORE AT Google

Becks was super lovely and the food was top tier!

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Yellow Jasper . 2024-01-09

MORE AT Google

Niyah was an absolute fantastic server, really attentive and cool. Food was great too

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Sam BRYAN-HARRIS . 2024-01-06

MORE AT Google

Nice vibe 👌served by Niyah and she was really helpful and nice 😊

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Matthew Rey . 2024-01-06

MORE AT Google

Really good service, nice lady (Niyah) who took our order. Very patient.

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Sarah Evans . 2024-01-06

MORE AT Google

Lovely friendly staff, seated quickly, nice and clean and tidy. Have been before and will definitely be back. Niyah was particularly helpful and gave some great suggestions (thanks Niyah!) :)

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Liane Webber . 2024-01-06

MORE AT Google

The customer service was really good and the server niyah was lovely and the food was good

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Lexi Jones . 2023-12-30

MORE AT Google

Great service and great food! Thank you.

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Kisty Lack . 2023-12-30

MORE AT Google

Niyah was an excellent waitress very polite and was very happy to serve us.

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Kelly Rose . 2023-12-30

MORE AT Google

Nyah was great, food good, atmosphere great.

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Eloise Stingemore . 2023-12-29

MORE AT Google

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