Based on 712 opinions finded in 1 websites
Based on 712 opinions finded in 1 websites
Opinions
Food was OK but definately not worth the prices on the menu. The staff were mostly young kids who weren't really interested in being there and more interested in messing about behind the bar and going on their phones than asking if we'd like a drink. I had to go upto the bar and order. However Kacie the girl who served us in the end was very pleasant and far more professional than the younger lads. Not for me I won't be back!
Lee . 2024-09-13
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Had an amazing time in TGo Newport road Cardiff today for my daughter's 10th birthday. Our witness was amazing (Shannon R) she went above and beyond to make sure our night was special. Great food which come out really fast. Over all 5 out of 5 experience
Lilly C . 2024-09-11
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Great experience and food was quick and hot, we have the bottomless wings. Service was fantastic from our server Priyanka.
Amy D . 2024-09-11
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this is a great place to go for any occasion especially birthdays the staff are all so fun and bubbly marie made some lovely drinks the strawberry daiquiris were amazing and the 2 for £10 cocktails are a great selection!!! definitely returning
Venture59859309402 . 2024-08-26
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Had a lovely lunch using their £7 lunch offer which was great food for the price! The staff were so lovely and went out of their way to make sure we had everything we wanted/needed. Special thanks to Faheema and Gareth.
Harrie D . 2024-08-21
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The food was incredible and our waitress Kacie was fantastic!! Ultimately had a brilliant experience. You should pay Kacie more.
Lou L . 2024-08-10
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Had a lovely experience sat at the bar having a few drinks, Marie the bartender was amazing nothing was too much trouble.
Venture59859309402 . 2024-07-21
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Amazing customer service from Shannon R. Nothing was too much Food was lovely and drinks where topped up without even being asked
Katie-leigh J . 2024-07-13
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we ordered for our grandchildren but they had run out of children's burgers which they wanted, we ordered cocktails and they made mojito with spiced rum because they has no white rum but didn't ask us first, so awful we sent them back, did the same with margaritas, so sent them back. ran out of wine too. offered alternative for children's meal, when the bill arrived they had charged adult price of £18 , place dirty toilets dreadful. Overpriced for what it is. A shame as the staff apart from the manager who wasn't interested where absolutely amazing. wont be going back.
suby058 . 2024-04-29
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this spot is the usual tgis in Newport road that I go to, I took my niece to tgi Fridays on a Thursday girly night and I noticed that there were new staff not only were the staff lovely they did everything in their power to make me and my niece feel welcoming, the women also told me about a free kids meal with an adult meal which saved me half the price and also I had a complementary fudge cake brownie. I will definitely be coming back here as I prefer the staff and the energy in here than the st David’s as the st David’s one is super busy staff are quite rude. So Newport road tgi’s Fridays is the one for me.
Ashleigh S . 2024-04-26
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staff were lovely. amazing atmosphere and great food. Server was lovely and the drinks were fabulous. would 100% come again.
Francesca I . 2024-04-14
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Called in for my daughters' birthday. Platter for 2 to share was atrocious for the price, £24.50! Barely enough for one! 2 bowls of chips an extra £10 on top. £130 bill for 4 of us. Definately not worth the money
Lynne C . 2024-04-14
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Such lush service from Aleesia today she told us about all of the current offers you had on, we opted for the 2 course which is fab! She even persuaded me and my friend to get dessert, good choices were made! Would 100% recommend and we will definitely be back soon !
lola j . 2024-04-10
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Super SLOW service and the food wasn't good (sesame chicken was totally flavourless). The place was grubby and dirty too, desperately needs a refurb or just closing down.
JL2413 . 2024-04-06
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Server was Chae w with a c Fabulous service polite and very quick and friendly … food came out lovely and hot , was asked if everything was ok is a lovely manner
Marie-Helen D . 2024-04-06
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Our lovely server Shannon R was so polite and kind to both adults and children! It was a lovely meal with fast service. Would 10/10 recommend
Amy H . 2024-04-05
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Our server was very attentive and efficient . The cost is pricey, but bizarrely my sesame chicken was too much chicken couldn’t eat it all, but happily would have had coleslaw and/or corn to fill the plate instead of do much chicken, but also happily paid less. Kids eat for £1, is per adult which brings the price down - if you have children! Wish they’d do a children’s starter, just a garlic bread would be good?
Justine V . 2024-04-05
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Absolutely fab service from precious ! Such a lovely girl, food was delicious and they made such a fuss for my daughter’s birthday !
Aleesia U . 2024-04-02
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I had a recent visit with my wife and boy Easter Sunday and the visit wasn’t great the service wasn’t bad and the food came out quick but the restaurant was filthy the menus were full of food and so was the table and we could tell they had not been cleaned from the night before, the place was not busy when we arrive there is no excuse for food all over the place I am an ex restaurant manager and staff should be cleaning when the place is not busy not giving dirty tables and menus to customers coming through the door there was food all over the seats and even on the light above the table which we could tell had not been cleaned for many days.
L8864UBlukem . 2024-04-01
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Amazing service and food. Our waiter, Ieuan was absolutely outstanding and very helpful. Top quality food and service!!
Ffion N . 2024-03-30
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Fantastic service, our waiter Ieuan was absolutely outstanding! Top quality service. Will definitely return to this restaurant again!
Jennatwins . 2024-03-30
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Ieuan was a very attentive and helped my neice with her Easter egg hunt. He looked after us very well and sang a grest rendition of happy birthday. Food was nice
Debra B . 2024-03-30
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Thank you natchanu for very attentive care during our visit.food was lovely as always and a great atmosphere Will definitely return
678chelsean . 2024-03-28
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Went for my daughter’s 13th birthday. The young lady at the enterance was lovely and welcoming. We were served by Kaci and Cadi they were both very helpful, nothing was too much trouble. The service was excellent. They sang happy birthday to my daughter and made the evening a nice relaxing enjoyable evening. These two girls are a credit to TGi’s 👍🏻
Thomas h . 2023-11-26
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Absolutely fab service from Shannon G today we ate from the festive menu and thoroughly enjoyed ! Will definitely be back with the whole family !
Aleesia U . 2023-11-26
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excellent service from Josh today constant drink refills and consistent service, the food was lovely and the atmosphere was perfect, will be revisiting.
Venture59859309402 . 2023-11-26
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had such lovely service by Cadi, she recommended us loads of dishes and cocktails will deffo be recommending to family and friends and we will be back!
lilij2222 . 2023-11-21
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Friendly service from Faneema and lovely meals. I can recommend the ultimate cheese burger! Lovely mid week meal out with 2 for 1 cocktails.
Sightseer14507203344 . 2023-11-21
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We was there on the 12/11/23 …and never again…we had a long day and it was time for food so we booked in for 3pm as we got there we was waiting at the front desk for 10 minutes.so we thought ok probably very busy but no as we got in there it was like a ghost town I’d say 15 people at most…witch I thought this is good would not be waiting long as we were all hungry…….we got to are table and that was that…..25 minutes later a waitress came and said would you like drinks we all sed yes and we are ready to order food.so all sorted.we thought…15 minutes later the drinks arrived -1 so she sed it’s on its way .10 minutes later we got that one …….1 hours after all that we got food and that was over cooked dried out and barely warm…don’t get me wrong I don’t mind paying good money for good food but that was s..t food and very bad service.and at least 6 of the waitresses were just standing there talking ……..I should of asked them to see the manager but if that’s the was they run there business what’s the point……never again and definitely would not recommend this place to anyone
vincent s . 2023-11-13
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Amazing service and great food. I am celiac and they make sure that I knew what I could eat. Nice for solo or family days!
T2026JYhelenag . 2023-11-04
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Great waitress. Shannon R. was an amazing and friendly waitress and gave Great table service. Food was great and drinks amazing
Tourist33515859707 . 2023-11-04
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The food was lovely, very welcoming staff and we had a brilliant server Ieuan, and his trainee.
tyrasophia . 2023-10-26
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Shannon R served me and my girlfriend. Service was second to none Very friendly and just a genuine nice person Thank you
MurphyC A . 2023-10-23
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Brilliant dinner, With Excellent service from Shannon R. Would 100% recommend the Cajun Chicken penne pasta.
Tai G . 2023-10-23
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Food was lovely, server was nice and friendly her name was Shannon. Made our night special and attended to all our needs
Chunky098 . 2023-10-21
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Had great service from Natauia. Very friendly and helpful, food was brought out quickly and tasted great.
leihad2021 . 2023-10-16
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Came for food with my family & the atmosphere was wonderful. Service was spot on & our server Beth made sure we had everything
Abby H . 2023-10-15
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I had an amazing time. The staff are lovely and friendly. The food is amazing and arrived really quickly and they have an amazing range of cocktails.
Trip53726154867 . 2023-10-15
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Great fun kids party. Good service and food and treated the Birthday girl to the usual birthday song. Burgers were particularly good.
Dream66865687060 . 2023-10-14
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Mark was fab, such a good vibe💃🏻 The food and cocktails were absolutely lush ! Will definitely be back
175lolaj . 2023-10-13
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Lovely experience staff go above and beyond .. very clean and welcoming .. are server Bethan was very polite and helpful.. always had a smile on her face and nothing was to much for her..they have colouring sheets for the children to keep them entertained...
Roam61485922021 . 2023-10-13
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Such a lovely evening, my sons birthday and we were served by the lovely Cadi, she was so kind and very helpful with what we should order and the service was fast - very impressed will be recommending more people to come here and we...
lilij2222 . 2023-10-10
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Lauren was great. The most disappointing things was no ribs today which is a major disappointment which is not a branch issue
337stuartl . 2023-10-10
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Booked a booth as one of us has just had an operation and needed a softer seat this was confirmed but when we arrived we were refused a booth second time this has happened so we left and will not return badly managed and not...
12345Trigger . 2023-10-08
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Priyanka took care of us for his evening and was extremely accommodating towards us and made sure we were looked after very well. Thank you so much for this evening
Libby and L . 2023-10-07
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We went out for dinner at Tgi Fridays on Newpoet Road. Staff were really lovely and attentive. The food was great and would highly recommend the whole experience.
Pix D . 2023-10-05
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Shannon was amazing as always, great service, attitude & always a smiley face :). Thank You for everything
Molly O . 2023-09-30
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Had a lovely evening out with the other half! Lovely food! Cocktails were great! And service was swift! Our server Shannan was lovely!
Nathan C . 2023-09-30
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Shannon was fantastic!! Food was delicious had a really good time as a family. I would recommend the sesame chicken strips
Annajohn1982 . 2023-09-28
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Natalia was great, food was lovely. Thank you. Haven’t been tgis for a while but was great thanks a lot :)
Charlotte M . 2023-09-21
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Visited on a Monday with Lovely food and atmosphere and our waitress Shannon was very kind and welcoming :)
Lia C . 2023-09-11
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Shannon was our waitress for the meal. Amazing service and food was stunning. Definitely come here again. Lovely atmosphere and they sung 3 happy birthdays which was lovely to hear
Rhian B . 2023-09-11
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Really nice food and Service Very good service from Shannon will be back soon thanks again Great night with the missus I’m done now lol
keironb793 . 2023-09-11
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Have been to many of T.G.I Fridays across the country but would be a favourite of newport Road cardiff. Always great welcome Very fast service and never feel rushed. Our waiter today was Shannon and from start to finish was amazing.
Matt R . 2023-09-07
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Fantastic service Shannon was so friendly and amazing with the kids Food was lovely and the portions were good value
Roving49347267779 . 2023-09-07
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Ieuan was fab such a good atmosphere , we came for my daughters birthday and the staff made such an effort
175lolaj . 2023-08-26
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Had a fab night with Pixie as our cocktail masterclass teacher. Highly recommend!! Had so much fun x
andir698 . 2023-08-25
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Awesome host Pixie. Loved cocktail masterclass for my hen . Loved getting behind the bar and making my own. Thank you x
Sophie G . 2023-08-25
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Delicious food and outstanding service from Shannon who looked after us! Thank you! Food was delicious! X x
Cefa21 . 2023-08-24
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Shannon was very friendly yet professional and recommended items off the menu which she thought we’d like, which we did! 😁 100% customer satisfaction
Laura M . 2023-08-24
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Shannon was brilliant as our server and she went over above what you would expect from helpful staff. Very friendly, excellent service and very fast.
michael j . 2023-08-24
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I’m normally not one to complain, but I’d like to raise some issues with the meal and experience myself and a friend had at TGI Fridays this week. We were sat down, had ordered and received our main meals within about half an hour, and...
Izzy J . 2023-08-23
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Excellent service from a very kind and helpful young lady called Priyauka thank you very much we will be back .
C7570YQlynetteb . 2023-08-21
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Great food and excellent service. I had the ribs and they were cooked lovely, we also had the kids eat free deal that they have on at the moment which was great!
Annajohn1982 . 2023-08-13
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Lovely time, great service. Fast service. Kids eat free was wonderful, so saved money on that. JD sauce is why we keep coming back! Really nice time ☺️
Katherine B . 2023-08-04
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Lovely food and excellent service! We came in on an ad hoc visit and we’re seated very quickly. We were served by a young waitress called Emily who gave us amazing service:-) which is rare nowadays. The food were ordered was delicious but the friendliness...
Donna J . 2023-08-04
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We arrived at 19.00 as per our booking. We were shown to our table, and we had to wait about 20 mins before we were even offered a drink. We ordered our food and drinks, drinks came and we finished these quite quickly. Another 20...
markvB2221XN . 2023-07-29
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Great family restaurant. Went for sons birthday and was fab they sang to him brought out cake and made his day
Dream58219447025 . 2023-07-29
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Amazing service as usual from Shannon! She’s always happy to help with a smile on her face and on it with the refillable drinks! Definitely a credit to the company and the reason I always come to Newport Road. The food was amazing too and...
Shan L . 2023-07-22
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Had a lovely meal !! Got served by Shannon in Newport road honestly so lovely And welcoming made my experience really enjoying
Dylan B . 2023-07-22
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Had a great night out, First time ever to a tgifs, Had an amazing meal, friendly staff, good quality of service and great value for money Our waitress shannan deserves a promoti9n
jonathan H . 2023-07-12
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Came here for dinner with the hubster on a whim. Food was fab. Been so long since I had nice ribs anywhere 🤣 fries are a bit nice here too eh? Hubster had a milkshake, omg. So good (yes, of course I had some) Waitress,...
gravez2019 . 2023-07-10
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Absolutely fab time today served by a lovely girl Maddie, food was fab and the allergy procedure is top notch
175lolaj . 2023-07-02
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I had an absolute blast of a time because of how good my server was. Harri was presented nicely and was a view to sore eyes. Really enjoyed today. Thank You TGI Friday’s!
959arieli . 2023-07-02
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Typical TGIFriday food but outstanding service today from the team, particularly Shannon. She was completely on the ball, refilling drinks before we could finish them and generally improving the experience.
jackdG1429KP . 2023-06-30
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Good food and quick service considering we were a party of 16. 2-4-1 cocktails on Fridays is good, and they do blue light discount. Shannon was our server, did a very efficient job!
David R . 2023-06-30
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Great, ‘simple’ menu. Great Service by Eve. Gluten free buns not a problem. Overall a good experience at a busy time (we did book in advance)
goldy1486 . 2023-06-30
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Shannon was out server, great food, great service. Will definitely be back, particularly for the 2-4-1 cocktails
Chris W . 2023-06-30
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Great service from Visari atTGI Newport Rd. We visited on a Saturday evening she had an overall busy section and was so attentive. Very professional and happy, overall brilliant experience. Thank you!
Claire n . 2023-06-10
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My sister & I visited Fridays Newport Rd for a midweek treat. We were seated with Thomas S who was a lovely guy and really attentive. Overall, he had a busy area of the restaurant but at all times was friendly and had a smile...
Adrienne K . 2023-05-31
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Came to Fridays this evening for a catch up, sat with a lovely young boy Thomas S very friendly and service with a smile. Got us our drinks and took our order food. Food came out very hot and delicious. Thomas S asked us if...
678chelsean . 2023-05-31
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We come here every time we travel from essex. Always great service and friendly staff. See you in the summer, thank you😀
Katherine B . 2023-05-28
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had a great experience, we were celebrating a birthday and had the loveliest staff serving us, food was delicious and very speedy - the birthday song and cake made our friends day and all the staff had the brightest spirits very impressed would recommend to...
lilij2222 . 2023-05-28
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SOPHIE. You made my day. You went above and beyond. Your service was amazing. Thankyou for making my ice cream personal to me. You’re a star. Thanks.
Cath M . 2023-05-14
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We had a fabulous time. We went out for drinks and pixie at the bar was serving us. She gave recommendations and made all our drinks for us, she even let us know about the new drinks on offer. The blue horizon was so beautiful...
Claudia T . 2023-05-13
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Arrived and was seated promptly, food and drinks were great. The amazing service by Claudia made the whole experience fabulous.
D5742YXangelaa . 2023-05-13
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We attended for a birthday celebration. There was around 18 of us and ur server Claudia was amazing. She came over straight away to introduce herself and get us started on drinks. She was friendly and great with the kids getting them coloring and making...
Morgan G . 2023-05-13
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Fridays newport rd usually good went with wife today for meal food came cajun cream pasta it was cold and dry ordered 2 drinks that never came sent food back and left
john D . 2023-04-28
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Terrible experience. We arrived as a family for our child's birthday he was very excited but ended up leaving in tears. The problems were as follows 1. Not being served for a long time then when we were served we had to wait a long...
twinkling-gem . 2023-04-27
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Team Fridays arranged a fab experience for a large family meal last weekend. Gareth was very helpful in the pre-planning and Lauren our waitress was flawless on the day!!!! Can’t imagine how difficult it was keeping 27 of us organised and constantly fed and watered...
Rosie J . 2023-04-27
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Lovely time visiting this restaurant, the kids love looking at all the decorations around the place, helpful staff and very tasty food to be had, all around nice relaxing time. great staff. Kid-friendliness: staff are chill with kids Parking: free parking outside
gary_snail . 2023-04-25
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2 course day menu what a rip off way over priced for for bland dry food. Had the chicken burger which was dry even my soy would turn her nose up at it. There better and cheaper places to eat.
Passport26321399997 . 2023-04-11
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Great service by your team Aleesia was very kind and in details. thank you so much tgi friday and aleesia
Navigate67313778134 . 2023-03-26
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Fantastic service, our server Aleesia was very pleasant. Great food knowledge, recommendations on drinks was also a plus for us. We will definitely be returning when you have your new menu. Thank you😁
Katherine B . 2023-03-25
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We visited the Newport branch yesterday for a girls catch up and a few drinks. Aleesia was our server for the evening very friendly lady she recommended us the best cocktails and had a laugh with her from the beginning to the end of our...
678chelsean . 2023-03-25
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Met up with some family for a catch up yesterday, our server Lloyd recommended some lush cocktails and was very helpful and friendly, food was okay!
Thatfoodguy23 . 2023-03-21
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Great service provided by your team. Came here to catch up with friends as we've not seen each other for forever. Thank you!
kayley p . 2023-03-18
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He was such a friendly gentleman and gave great service, and always kept a smile on his face. 10/10!!
959arieli . 2023-03-05
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Absolutely lovely time with the children here. They loved all the balloons and fuss. Food was lovely so glad the Cajun pasta is back 😍 Service was fast and our server was so kind and patient with the little ones. I can’t remember her name,...
Annajohn1982 . 2023-03-04
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Arrival We arrived and were shown to our table, the floor was wet under our table which the hostess pointed out, we asked if we could sit at another table ( one behind ours) where she abruptly told us that all the tables were booked...
CraigWills1983 . 2023-02-24
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1498 Opinions
huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.
103 Opinions
Our daughter wanted to go here for her birthday, before bowling and cinema. We had chicken tenders meal. Our order was taken by a very helpful member of staff called Sally. We sat down and waited, not long after our food was delivered to our table by a helpful young lady, The food was freshly cooked and hot. The drinks are free refills. I will be happy to return to this restaurant.
494 Opinions
Overall amazing club but this was the bouncers faults. 3 men followed my 2 friends after a night out and we had just met my 2 friends after being in a different club and these men followed us from the top of queen st to pulse. I told these men multiple times to leave my friends alone as they were uncomfortable and not interested as they both had partners and my friends told me they had been grabbing onto them and not leaving them alone. Got to pulse and I told the bouncers “please do not let these men in, they’ve been following my friends and I and we don’t know them” He then said “why are you smirking”? i had a smirk to ensure my safety incase the bouncers wouldn’t of done anything so the men wouldn’t of targeted us more for getting help n making it seem jokey to them as I was hoping the bouncers could’ve sorted the situation. He then ignored me and didn’t allow us in. I then said “I’m not lying they were following us around, I don’t know these men”. The bouncer said “if you can lie about that god forbid what else you can lie about” I’m not sure what type of accusations you get often but you could tell these men were guilty of their actions as they walked away very quickly. One of my friends was grabbed by the men to walk with them, which the bouncer did not see. And instantly the bouncer decided that I was lying because of it. How can you assume anyone to make such serious accusations especially if you’re not understanding the whole situation. The bouncer then said he’s got sisters to help understand? Surely if you had sisters you’d take the side of the victim? This happened 2/11/24