The best restaurants serving American food in England

Just to let you know the website IS NOT working, although regretfully it does not tell you. It's likely tables are available. The telephone booking request service is inaccurate and also not working .I ended up going to the restaurant in person to book .

Absolutely shocking customer service by Jess and her colleague. I had a free voucher for a steak, and was told they'd ran out and refused to offer any other meal as a substitute, or a free drinks, pudding or discount. A serious can't do attitude. I've never encountered such unwillingness to meet a customer half way.

Hi. Just I entered for lunch and they not answer back my hello and said we are booked for evening. I asked for lunch menu as they advertised but said no staff and we can give you chips. The chips and beer was bad and it’s better they close it. Please even don’t try it with this rude people.

I love the flavor of ice cream, but I only buy it to go because the staff doesn't allow dogs in the store. But one day I met the owner and he allowed me to bring my little dog to sit on his lap and eat ice cream in the store. It was awesome. I will go back every time I'm in town running errands. I really appreciate the kindness of the owner.

Again great experience at braintree TGI and served by the amazing mandy. Service as spot on as usual cantvwait until next time 😁

Cool place, good atmosphere. It's a little pricey, but not terrible.

Visited as we were staying at the nearby Premier Inn. It would appear that this establishment has been closed for some time, and perhaps just reopened as exterior scruffiness matched by the interior. The staff were pleasant enough, but we breakfasted "too early" for the hot buffet to be laid out, as it ," would just get cold " but we could order. We ordered and food arrived, lukewarm, and clearly not freshly cooked. Plus no decaffeinated tea available. How much would a pack of these cost. A very poor experience.

Visited to celebrate our Grandsons birthday. Drinks and food order was taken efficiently with pleasant interaction between the girl taking our order and our grandson. We all enjoyed our meals and the plentiful refills of soft drinks. Our grandson received a slice of cake along with a rendering of happy birthday which he loved (even though he is 15) Unfortunately a few meals/drinks were unavailable including ice-cream and coffee which limited our choice but not our pleasure

Lucy was very polite and welcoming, honestly made my day and I really enjoyed the food, would highly recommend for those who have coeliac as there are a lot of gluten free options available.

Cashless establishment so very disappointed. Only had cash on me so I will boycott from now on.

Nice location. Staff in restaurant bar was very unfriendly. Didn't acknowledge me. Carried on washing up and cleaning table when there was a queue at the bar. Took ages.

An amazing night with an amazing host Viorica ❤️ Nice meal with friends. Nice steak friendly staff and a lovely room in the old country hall

The food was perfectly fine and the speed of delivery was on point, however the staff lacked any charisma and waiting to be seated took 10 minutes despite booking. When ordering no choice of dressings for the salads were offered mainly because one was sold out. Not a bad place but needs better staff

Great Atmosphere in a friendly pub. The staff were very pleasant and helpful. Celebrated our daughter's birthday. Would definitely go again.

We arrived at just before 1800 on a Sunday evening, we were quickly shown to our seats. After stopping a member after about 10 minutes our order was placed. This was for a triple stack sandwich and the stars and strips combo. After 30 minutes we questioned the staff about our order and he chased it up after another 10 minutes the food arrived. During our 30 minutes wait for food cutlery still hadn’t been delivered to our table and although there were less than 10 tables with guests in the restaurant and ample staff as people left the tables were not being cleared down.