The best restaurants serving American food in England

My partner and I visited this restaurant for our 2nd wedding anniversary, using vouchers we received as a gift. Unfortunately, our experience was quite disappointing. Steak: The steak was chewy and far from the quality we expected. Salad: The lettuce in our salad was a bit yellow, indicating it wasn't fresh. Seating: We were seated at the back of the restaurant, which felt like sitting outside in a cheap Weatherspoons garden. No offence to Weatherspoons, but it definitely gave off those vibes. Ambiance: There was nothing special about the ambiance, which was a letdown for our special occasion. Food Quality: The main course and dessert were of very low quality. The only highlight of the meal was the starters—salmon tacos, which we did enjoy. As locals, we would recommend avoiding this place if you're coming to the O2 for a meal. There are so many other restaurants that you'd enjoy far more. Overall, it was a disappointing experience, especially for a special occasion. We expected much better.

Smugglers haunt for an (early) Mother's Day meal! We were served by Ava who was lovely and helpful. Plus the food was tops!

Lovely fun restaurant with excellent burgers and yummy shakes. I went there with family for my daughter’s birthday meal and we had a great evening. The waitress was so lovely and really helpful and we all left happy 😃

The atmosphere was really enjoyable to have your dinner in. I had the gammon and it was incredible very succulent! All fairly priced too. lovely friendly service. lots of lovely cow pics 🤣🤌🏼

Thank you to Katie who looked after our table this evening. Food was so lovely and plentiful. We were able to get free kids meal and two desserts using their App. Katie was so friendly and helpful - she really is an asset to TGI’s ! It was only a flying visit but we will definitely return !! Thank you guys and keep up the great work !!! X

We were greeted by a moaning guy on the front desk when we arrived, bemoaning the lack of staff, bemoaning the fact we hadn't booked (it was a big group and I wasn't the organiser so I wasn't aware of this). We were just about to put £several hundred through the restaurant so a warmer welcome could have been offered - and as it turned out they could easily fit us in. The ale selection was dismal with only Doom Bar available, and that is one of the worst in my opinion. So I opted for a lager from a similarly poor selection of options - but at least there were 4 to choose from. My Ribeye steak was the toughest I have ever had and not very tasty, and something I regretted ordering after a few bites. Due to the fact we were there with extended family I decided to grin and bear it and not ask for it to be changed. It is as I have come to expect from Beefeaters - average food and drink at best and pretty soulless. It's pretty disappointing you have to pay for parking after 3 hours (we were a very big group so were there for around 4 hours) but at least it was quite cheap to do so. It was inconvenient to have to download, install and set up the app though. I believe our server was called Sophie (according to the receipt) and she was a delight. Cheerful and attentive throughout, she looked after my dairy intolerant Aunt very well, was really good with my kids, and was only too happy to help us with a group photo at the end of the meal.

Absolutely abysmal effort of a restaurant! I’ll try and keep this as short as possible but in summary: After waiting an hour for our food to come out (this was after chasing a few times) I think some of our order was served to another table so we was told my child’s meal would take another 5-10 minutes. My food was not what I ordered so I had to make do as we were running out of time because we had theatre tickets booked. My wife’s chicken burger meat was stone cold like it hadn’t been cooked fully (possibly still partly frozen as I assume they don’t use fresh food) so she couldn’t eat it. My childs meal came out and the bun was still frozen inside. Again not edible. We ordered second drinks that never turned up (not offered complimentary because of the delay either) Never offered any condiments. Finally the manager Courtney came over and said she would fix this and this is where the kick in the teeth came. She took the meals off the bill (charged for all drinks) but because we had eaten some of the chips between the 3 of us (as it was the only thing edible) she decided to charge us for 2 sides of chips as well! I explained that we will have to go to our show now hungry and this has ruined the family meal out and we won’t get to eat now till 10pm at night, She couldn’t care less. Despite me suggesting that I can’t believe she is still going to charge considering they have ruined the start of our night, her attitude was simply “well you have eaten the chips so you should pay for them” !! I’ve never experienced such bad service before. It was chaotic in there. They have no systems in place because the tables in front and behind us you could hear also had problems. I was chatting to someone else from another table and they told me it’s like that a lot in there. They must employ young staff with no experience or training nor do they have any systems in place as they were run off their feet and everything seemed to be going wrong. These poor people must have to put up with constant customer disappointment and anger. Extremely shocking effort and I would never return. This place is not fast food and it’s very pricey so to expect some level of quality and service is not much to ask for!

I love eating here. It's the nicest restaurant in Thurrock. I miss it. I hear that it's been refloated so am keenly awaiting news of it's future. There are many people hoping they'll be able to go to this restaurant again.

This our favourite spot with wirk. Today with our family, we enjoyed our lunch very much. Dan, Beth and Kay were superb & very hospitalble. Will definitely be back!

Amazing cocktails and food We had amazing food and fast service, we can't fault our service from sharayh, great food and amazing drunk service

Kamala was fantastic, chatty too, great food, great atmosphere, staff were very friendly and the birthday sing song awesome 👍

The burger I had was actually really nice, would definitely recommend, this place has come on leaps and bounds since I was last hear

Cocktail making class for 6 🥂 Kit was great, she showed us how to make 2 cocktails of our choice of the selected menu. We were able to try each cocktail to know which one we'd like to make. Was great fun and the food was decent an tasty too. Definitely great value for money.

Amazing service from Sean and his team thank you ! You made me feel extremely welcome and valued as a customer. I stay on business regularly and the team always go above and beyond

Lovely friendly staff. Food was amazing.